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US Storage Centers

9304 North 43rd Avenue, Glendale, AZ, 85302

Office Hours Now Closed
  • MON - FRI9am - 5:30pm
  • SAT, SUN9am - 5pm

Storage Customer Reviews

Jason Gordon

1 year ago
Was only here for 9 months, but the prices are good and the staff (especially Sofia) were always friendly and made sure I knew everything I needed to know for move in, and move out. Some places I've seen will string you along with fees, but this place makes sure everything operates smoothly and easily. Would do business here anytime!!!

ReeAnn Maitland

1 year ago
Sophia was the kindest, sweetest, person I have ever dealt with in customer service. She's a gem. Great find hiring this lady US Storage! Not only do they have the best deals on rentals but they make it easy and quick.I highly recommend choosing this storage facility for your all your storage needs. I'd give 10 stars if it let me.

Tina Daniels

1 year ago
I have been using this place for a few months. The lady at the front desk Sofia I think is her name. She is polite and always friendly. This place is cheap and affordable. I would recommend this place to others.

Rod 808

1 year ago
What a great experience! Jay provided me with great customer service and you can't beat the great prices and storage selections. I highly recommend US Storage Centers for your storage needs!

J Stone

1 year ago
Customer Service is still Alive and well US Storage Centers. I find it rare these days to find a business that treats it's customers with respect and is patient with questions about the service/product. I was referred the US Storage by a friend who had the same great experience I did. Sofia and Lucas are great at their job, they found me the perfect unit and even had a truck I could use to move my stuff (at no additional charge!!!) Even if I lived 25 miles away from this location I would still store my things here. A++++++++ Company!!! Need a safe well maintained place to store some stuff? Call them today!! Jason Stone

Ace of Alvarez

1 year ago
It's a great clean & safe place to store personal property. And the men & women who work there are very helpful. Especially Sofia thank you!

Angela Tibbott

2 years ago
I have been researching storage units for a while and this one is by far the best deal. The Assistant manager Lucas gave us a tour, was friendly, answered all questions and even gave us additional information about other services they have. Best deals and a free moving truck. I highly recommend this place.

Holly Thompson

1 year ago
Sofia was so friendly and helpful! She showed us around and helped me pick the perfect storage unit. I'm glad we found US Storage Centers.

Timothy Odom

1 year ago
Sofia was amazing. Great customer service and very family like business. Would recommend here for anyone who needs storage.

mike preston

1 year ago
I like the employees Customer service Sophia was very knowledgeable and helpful great secure place to do business the units were very spacious. Sopbia was very awesome she really sold me on renting the unit

Clif Hall

1 year ago
It's awesome,! Its clean, well maintained, excellent management and facilities. Competitive rates and convenient hours. Very professional and courteous.

Lisa Taefu

1 year ago
It's most convenient with the rental trucks they offer and Customer service is awesome. Very helpful people.

Tina Calhoun

1 year ago
Great customer service. Sofia was very informative and helpful. Good prices too!

Jawhn Dotcom

1 year ago
Very helpful - allowed me to move to a different similar sized unit once I measured the first unit and it was just barely too small (in width) to fit my stuff.

Maggie Vardian

1 year ago
Super easy and convenient. Everyone always knows whats going on. Was able to quickly come in and pay and be done. Restrooms were clean and sophia was very kind and sweet especially with my daughter.

Sarah Hernandez

1 year ago
Love this place! Great rates, great service, I would recommend this to anybody.

Ash Johnson

1 year ago
Very friendly Sofia help me as fast and affordable as she could with the extract storage I wanted I highly recommend this place to anyone looking overall very satisfied

Brenda Gomez

1 year ago
Had a great experience was helped quickly and kindly best customer service highly recommend to ask for Sofia.

Robert Beranek

1 year ago
I just opened an account to rent a space for my vehicle & I found the lady working there (SOFIA) to be very helpful & thorough in letting me know what was wanted & needed to rent the unit. She was SUpER busy, but was courteous & cheerful during the entire time.

keoki wags

1 year ago
Sofia is the best!! Super helpful with showing the size of the units before renting and she made renting the unit a breeze. I came to this particular US Storage because of the reviews and was not disappointed at all! If you need to store items, this is the place. With super competitive rates and professional service, you cannot go wrong.

Daniel Ziskin

1 year ago
Sucely Ortiz was very helpful, efficient and professional. She got me everything I needed. She even went over and above and attempted to get me 13 months for prepayment of 12 months like I used to have but the new owners were not be as nice as the prior owners. Otherwise. all was fine.

Maritza Diaz

1 year ago
I had an amazing experience, Sucely is a great manager although she was busy she let me know she would be right with me . She was fast and efficient , there should be more people like her in the customer service Industry. Over all a very good experience on my first storage unit, very informative and professional will recommend family and friends to rent here!

Jay Cecil

1 year ago
I have rented here since 1985 and it is the safest and best place to store your stuff check out the great deals and go ask for Sucely tell her I sent you she will give you a great deal !

alissa nagel

1 year ago
The manager Sophia and her awesome coworker Sucely, they rock!! Clean, professional people!! However, security personnel suck. The guy in silver bmw!!, is not professional!! He's compensating for areas lacking - & is a jerk, he is not a security presence more like a whiny newborn!!! Possibly profiling people unfairly...not good with people skills.. But management and ops are awesome!!!

Michelle Odum

1 year ago
Came in with my husband to check pricing since I felt that the other storage across the street was horrible . We are so glad we came in the manger sucely was very informative and had great customer service . She made us feel so welcomed and secure with storing at this facility . I definetley recommended this storage center for anyone looking for good pricing and good customer service.

Eva Rose

1 year ago
Sucely was so helpful and friendly. She made me feel comfortable. She give me a great deal. Thank you for everything..Eva

Angel Jurado

1 year ago
Very polite employees! Sucely is an amazing employee! She answered all my questions and I walked away satisfied and extremely happy with!

Samantha Eskam

1 year ago
Sucely had great customer service , she's very friendly and very helpful in showing s the difference in the size of the units and the advantages to going with the larger unit.

Gano Brothers

1 year ago
Jay was very courteous and helpful in finding us the right storage unit for our needs. He was the only person there on this hot Saturday and we appreciate him being there to be able to help us find what we needed and on short notice. Not to mention pricing is great as well. Thank you again Jay.

Justin Thompson

1 year ago
The experience I had at this facility was top notch. The associates that assisted me, Sucely & Vivi, were very courteous, knowledgeable, and professional. Things occurred more smoothly than I anticipated and the pricing was fantastic. I would definitely recommend this facility for your storage needs.

Freddy Yanez

1 year ago
Very very nice management they work with you and its a clean enviroment. And Vivi its cute an a great person. :)

Tamara Chestnutwood

1 year ago
I haven't needed to rent a storage unit for almost 20 years and was pretty stressed out when the time came 3 months ago for me to find the right place to store everything I own. I checked out other places and opted not to store with them for various reasons. Then I was referred to US STORAGE on 43rd Ave. and went to check them out. I was immediately satisfied with the facility and the customer service. I am so happy I rented from them. Because of Sucely, every step of the way has been effortless and way above par. Sucely is completely on top of her game and so efficient and polite and professional. All of which are highly important to me. Everything about renting a storage unit from US STORAGE has been a positive experience and I would absolutely recommend this facility for your storage needs.

Brett Herron

1 year ago
Wonderful customer service great storage facility fantastic rates stop in and see Sucely she will take care of you

April Kelly

1 year ago
Jay was great! He greeted us promptly. Was very knowledgeable and professional. He quickly helped us to determine what we needed and showed us the unit just to make sure. Great customer service!! Happy to call myself a customer!

Novelyn Gomez

8 months ago
Nice employees, they got deals and very affordable prices compare to other storage units out there.

Novelyn Gomez

8 months ago
Nice employees, they got deals and very affordable prices compare to other storage units out there. It's better to go to the storage unit during the daylight because they just have this one light next to you area, I wish they brighten the place up more inside by attaching more lights but that one light illuminates enough. If you go there at night, make sure you bring a good flashlight.

stewart Baringer

8 months ago
They've been amazing w/our situation & couldn't ask for a better facility /staff Sucely is awesome!!

Grace McGovern

7 months ago
One of the best storage facilities in the valley. Very resonable prices and excellent customer service.

sabra kothe

7 months ago
I am very pleased with the customer service. Definitely would recommend it

Steven Selman

7 months ago
Eric, was very helpful in lining me up with the proper unit I was looking for. He was very polite and knowledgable for his work.

Brianda Lopez

6 months ago
Friendly staff, parents have rented out before and had a great experience. Eric made things easy to register. Would highly recommend !

Joseph Haus

6 months ago
I've been renting unit for all most two years now and most of the staff is polite and courteous. But when it comes to customer service Eric is the man

Isabella Gay

6 months ago
This company is great the staff is so wiling to go the extra mile particularly Eric! Hes knowledgable and works with you. Thank you Eric! You should be employee of the year

Arturo Monje Jr

6 months ago
I came out after work close to closing time and Eric was more than helpful getting me a locker at the last minute.

Shawna Ramos

6 months ago
I've been a renter of a huge storage unit for 4 years now. The prices have gone up annually every year. They don't offer any discounts for long term loyalty customers Instead they increase the rent by almost 25% spike in the 4 years I've rented However the manager Yolanda is very nice The increases in rent are from the corporate office and not her choice to force her tenants to pay these crazy increases in the rental contract rates This is the only facility I found that had a unit large enough to store my caddy escalade and another BMW in the same unit at once! That's the only reason I stay The size is unreal and the gate access is open later than most other facilities making it convenient for me to go to my storage unit when I have time on my schedule, not theirs

Linda Caulk

6 months ago
Eric was he was a big help and very easy to talk to. He is WONDERFUL! THANK YOU Linda Caulk

Debbie Ross

5 months ago
Eric provided me with excellent service, and I want to say he is the best. He gave me such a great deal, I would recommend him to all my friends & family. Thank u Eric, ur awesome. Great job

Steven Stoyer

3 months ago
Eric was the guy who helped me. They were very professional and made it easy for me to store my mom's stuff

Brian Ayliffe

1 year ago
Sofia was so much help, and the fact that I can use their moving truck for free up to 50 miles! That's great

Ricky Neel

1 year ago
Only reason for 4 stars is no carts for the inside units. Other than that great staff. She was super helpful and in a great mood. ( hard to find in people that deal with the public anymore )

Lenny Kautman

1 year ago
Home away from home, Unless they catch ya, then they'll kick your butt out. Thats the best part

shiloh .b

11 months ago
Jay, the manager who signed me up is a very nice person and provided excellent customer service . The complex itself, if I am being honest is pretty scary at night. It is very dark and the units have no indoor lighting. I don't think as a female you should go there alone after dark. But if you are looking for fast and affordable with friendly staff, This place is great.

Kelli Miller

8 months ago
Customer service is fablous. Being able to use the moving truck is a blessing and savings.

Anthony Hudson

1 year ago
Not bad but continuously raise the rent so don't get used to the price you were quoted...

Joanne Ulibarri

2 months ago
I have a storage here and there are no working lights inside where my storage is. The staff dont seam to care about their residents at all. I was past due on my unit. I paid it the next day i left a voice mail (cause they never answer the phone). Telling them i was on my way down there (from 292miles out of town)and wanted to make sure they had removed the suspension on my gate code and the lock off my unit. I got there15 min after 6 and couldnt get in. How would that make you feel?? Like they dont care!!!!!!

Dan LeBarge

1 year ago
I change my review!!!!!!!! Left my deceased fathers items in a locked storage unit behind a pass coded locked gate for 4 months to show up with a uhaul truck only to find out the unit had been cleared out. This facility is not secure. Do not put your stuff here if you want to keep it. The lock was picked and relooked. I can only assume that the staff was involved.

MARYSIA Trojanek

1 year ago
My unit was broken into and the property manager Sofia, Senior manager Gabby, and District Manager George didn't do a damn thing about it nor did they care. I DO NOT RECOMMEND THIS STORAGE UNIT TO ANYONE!!

Jacob Justice

1 year ago
My unit was broken into and the management can care less. When brought up I was rudely rushed off the phone with no solution?! Why am I paying extra for your security when it doesn't work?! Your gate was wide open not working the other day, the week before that your cameras were down! Horrible. Still no answer for my stolen goods. Do not store your belongings here as they are not secure. I'm turning to law enforcement as the management is useless.

Brandon LeBarge

1 year ago
Thousands of dollars in items stolen from our unit. Not a safe place for anything more valuable than a cabinet or two.

Amy Page

1 year ago
Wondering if my friend will ever have the prices they were quoted honored... I dislike hearing about companies taking advantage of individuals!

paul choate

11 months ago
Renting here was a horrible experience. The people are rude. Our unit was dirty with spiders. The police were there once a week because units were broken into. Couldn't leave fast enough. Dont rent here!

Today's Disciples

10 months ago
Worst experience possible. Within a week of my start date my unit was robbed. I filed a police report, but the manager refused to submit my claim until the police report copy was obtained. The cop told her this is a 2 month process and she told me I would have to wait. After giving her a copy of the police report and all the claim information, I'm still waiting. All information including the police report was given in late August. I still am yet to get to the next step in the claim. Never has the manager followed up with me. Terrible security, terrible customer service, terrible insurance, worst storage unit possible!

Vershonda Duncan

7 months ago
Other than the great customer service and the prices to fit your budget. They have rats in their units. The unit i was in the rats tore through my stuff, left residue on my clothes, and had rat poop all throughout my storage unit. I would not be going back to this storage center.

Charlene Rath

5 months ago
If I can give this storage place negative stars then I DEFINITELY would. My experience was horrible and the workers were definitely ZERO help at all. I decided to use this storage until because it was close to my campus (I live in California) and it was affordable. When I came back and loaded my stuff I realized that there were things missing. After unpacking, I had three TVs, my printer, my Keurig, and many many many other expensive stuff missing as well. I went in to tell the worker about it and then I was told to file a police report. I went in a second time to turn in my police report and I told them that I wanted to be in the loop with the process but didn't receive any phone calls for months. Then I went in a THIRD time to talk to them about. Well I guess I had to fill out more paperwork that they didn't give to me the first or second time I went in??? Oh and then they told me that my claim may be denied because I took everything out of the storage unit and didn't take a picture... well would have been nice to known the first time I went in. Anyways it has been three months since I have went in the THIRD time and they have not called me to tell me if my claim has been approved or not! I am mostly upset because I am a college student and I don't have much money so now I have to pay for expensive printing and coffee because my printer and Keurig got stolen. SO PLEASE SAVE YOUR MONEY AND GO SOMEWHERE ELSE!

Ms. Ramos

3 months ago
The monthly fee has increased over the past 4 years ive rented a storage unit by 20%. I started out at 156.00 a month and now my monthly fee is 255.00! Its ridiculous. Management is rude and adds fees on top of increased rate for 1 day late past the 2nd of the month. Late fees are 55.00! Crazy!
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Danielle L.

2 years ago
I would love to compliment this facility. Great customer service. Jim the manager is big help. He knew what to recommend Great prices comparing to other...

Chanel H.

2 years ago
had an awesome experience renting from them. my husband and i were extremely stressed and needed to put our couches up for a bit. Jimmy was amazing. He was...

James M.

1 year ago
Great customers service. Our household items in between moves were very safe. It's really hard to get on the property unless you have the right...

April B.

1 year ago
Went in with questions, walked out with a storage. Jay made renting a storage extremely easy. He was professional and knowledgeable. He quickly gave me the...

Tiffany P.

6 months ago
Gina helped me get a 10x15 rented excellent customer service. Location is close by and you can access your belongings 7 days a week flexible hours with...

Brooke J.

5 months ago
Gina is amazing!! I came in and was having a hard time choosing a unit that accommodated all of my roommates and she was an absolute sweetheart in the...

Sara C.

4 months ago
Staff is very helpful and gives recommendations. Units are easy to get too and whole facility is secure. Units are clean.

Princess H.

3 weeks ago
Alan was awesome! I'm hapoy I chose this location for storage.

Rene P.

4 months ago
Great place, reasonably priced and friendly employees. Eric was awesome.

Tinker B.

1 year ago
US Storage operates by harassment, and I've NEVER even done business here. This place has spent over 2 months calling/texting me about someone's late...

Mary T.

7 months ago
When you go to tell the manager on duty that your storage got broken into and he can't even make eye contact with you not to mention he didn't even know I...

Angela R.

4 months ago
Never will I ever use US Storage Centers again. Moving on the 8th so I call to ask about how the prorates work. They only prorate up to the 5th, anything...

Erica S.

2 months ago
This place is such a disaster. We had a small storage unit that was rat infested. When we reported it a few months ago, they said they would look into and...
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Storage Facility Amenities5 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Drive-up Access
  • RV, Car, Boat
  • Truck Rental