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Office Hours
MON - FRI9am - 6am
SAT10am - 5am
SUN9am - 6am
Storage Customer Reviews
Peter Hilton
5 years ago
Excellent experience. Had a large truck coming from Dallas and the team here really helped out and even coordinated with the driver. It made the process very smooth. Wild definitely use them again.
Sith SoMBeR
5 years ago
Extremely satisfied customer! Clean & quiet area of Anaheim. Very helpful staff. Thanks!
Michelle Nguyen
6 years ago
Jim and Barbara helped me out with everything I needed after a friend referred me. Super clean place. Great prices! I love it!
Tj Afdasta
5 years ago
Great place been with them for 6 months now. Always have assisted me when I needed them.
Highly recommended.
Tom Jones
5 years ago
Jim and Barbara are amazimg to work with. They made my move in quick and simple.
Joseph Schmidt
5 years ago
Great service,great climate control ,always helpful ..Best storage facility I've had.
Ernesto Conde
5 years ago
Barbara and Jim are very nice and very informative of the available storage. Enjoyed the visit.
Tanya El-Wakil
5 years ago
Barbara and Jim are always a delight to work with. The property is always clean and well kept.
David Presley
5 years ago
Just rented a unit from them. It's a nice center. Great Unit, very secure, mgt very helpful.
Maddie Burnside
6 years ago
Jim and Barbara are SO sweet. They helped us out with finding the correct storage unit to fit all of our stuff. We are college students, so they understood that we really needed a unit. They were really flexible about a plan to rent! AND THEYRE SO NICE.
10/10 would recommend (:
Breona Weiss
5 years ago
Very nice facility, good customer service, and great move in specials. Barbara was very helpful.
Michael S.
5 years ago
Fantastic service, well kept, safe and secure facilities. Will continue to take my storage needs to this location.
John Lauderdale
5 years ago
Very professional and informative staff. Facilities are well maintained. Would recommend
Jason Haderlie
6 years ago
Jim is very helpful and made the whole process easy. The site itself is very secure and has the best prices and access hours of any storage center that I have found.
Manuel Barela
6 years ago
Jim and Barbara are great! They gave us a better deal than any competitors. We look forward to having our storage needs met here for a long time!!
Anthony Deng
6 years ago
Super nice people with a great sense of humor! Storage spaces are neat, easy to access, and very affordable. Just don't forget to put in your 10-day notice before you move out! (Or else they can't prorate you.)
Melissa Baer
5 years ago
The managers are awesome! They are so helpful. The facility is very clean and well kept. The prices are great which is the main reason I initially decided to get a storage unit here. Definitely recommend!
Steven Marquin
5 years ago
Property managers Jim and Barbara are very friendly, very helpful and the facility is very clean! They will set you up with a great deal for your storage needs.
Ryan S
5 years ago
Great location, friendly and helpful staff, reasonable prices. I will continue to use and recommend this location to anyone looking for storage in the area.
Jeffrey Hall
5 years ago
I've been storing my extra things here for 3 years now. Never a hassle, never a problem nor a worry. Always friendly when I come in for questions. Great company!
Sue Klenzendorf
5 years ago
Great people working here. Very friendly. Helpful. Clean and safe place to store your precious items.
Heang Ngouy
5 years ago
This place is highly recommended...they are very accommodating with finding the right size storage
Justin Dorn
5 years ago
Best customer service. Barbara and Jim are the best. Pleasure to come in every time.
Frank Ayala
5 years ago
Really satisfied they've helped me out they made it so easy even though I was going through a hard time and I'm still going through a hard time but a lot of people to come over here cuz they really do help us out God bless him
Diane Ferraro
5 years ago
Chris at the Orange US Storage Center on Main St is fantastic! The set-up process was very efficient and the facility is very clean and secure. I researched a few other storage facilities in Orange and Anaheim and this place by far offers the best value and customer experience. Definitely received #thesoulfulexperience at US Storage Centers. #Orange #bestcustomerservice
Bear Sanchez
5 years ago
Happy to have my important things here. Great service and I recommend...if you need a storage place that makes you feel safe...use US STORAGE.
Samanths Stringfellow
5 years ago
Clean, secure facilities and knowledgeable staff. Barbara and Jim helped us find the perfect unit for our price range.
Nels Carlson
5 years ago
Great place, Barbara and Jim are very friendly and always available to answer questions. The units and property are always clean. Thanks you two, keep up the great work.
Elliott Richardson
5 years ago
Great and friendly atmosphere. Barbara and Jim are very friendly, thorough and outgoing. Storage units are very clean and secure. Would definitely recommend renting from here
Kathleen Ellenberger
5 years ago
The most helpful of any storage place I've ever used. Delightful people, Jim and Barbara. I would recommend this US moving storage to everyone. They'll make it work for you.
Jonathan Perez
5 years ago
Jim and Barbara were both great and very professional. They answered our questions and gave us a great deal. Thanks again guys
Chris Derry
5 years ago
Jim and Barbara were very friendly and helpful. Jim helped to figure out which size unit was best for us and showed us each unit.
Ramiro Miranda
5 years ago
Great Storage Facility! Always clean always looks well secured. Great Employees at this storage center always willing to help out and answer any questions or concerns I've had. Chris was employee who helped get my unit and all I can say is he gave me the best deal gave me great over all information total pro attitude and service.
Teresa Violante
5 years ago
I loved the service. They were very nice and helpful. I loved the place was very clean.
d chan
5 years ago
Jim is great, he and his wife went out of there way to help us out. Thank you so much
Dan Heaton
5 years ago
My brother and I have been using this US Storage for a few years now. Jim and Barbara are always very helpful with any and everything. We will definitely continue to come here and store our things here!
Don Cogdill
5 years ago
EXCELLENT STORAGE FACILITY ! VERY CLEAN AND SAFE . SUPER FRIENDLY , HELPFUL STAFF ! I HIGHLY RECOMMEND STORING YOUR EXCESS GOODS HERE !
lisa legrand
4 years ago
I would like to say that my experience with us storage was quite awesome. they were patience and very informal on all questions asked my myself and my husband. (and that can be very challenging). there was no preasure to rent or commit to anything when speaking with them. i would refer them to my friends and work associates.
Jonathan Daroca
4 years ago
Very friendly, helpful folks in the office. Jim and Barbara made sure moving in was as easy as possible. Plus we got to chatting about the new Star Trek after everything was taken care of :)
Prince Riley
4 years ago
I had an amazing experience with US Storage centers in orange. Barbara was extremely helpful and friendly and made the set up experience very enjoyable
Amythist Moon
4 years ago
Jim was very professional and helpful. The facility was clean as well as easily located and accessible.
Dana
4 years ago
Both representatives were helpful and pleasantly kind. Jim gave me cold water and a fan to help cool me off. It was a 103 day.
Horse Girl
4 years ago
Jim and Barbara were very polite and helpful. The place was clean and had everything needed for my packing. The pace was clean and secure. I also love that they have a charity that helps with cancer research as this is a cause I can proudly get behind.
jaime negron
4 years ago
Jim was friendly and very helpful. He explained all the details of my storage unit. This place is super clean and safe. I recommend it to anyone who needs a storage unit.
Scott Greenberg
4 years ago
Just wanted to let you know that I was thinking about packing my stuff and moving out because I needed a better price and the ana made it happen so therefore I'm staying there it's about 14 $1,500 a year she saved for you guys thanks a lot bye bye
Lawrence Selvey
4 years ago
Mat was awsome come see us storage in orange they have great deals they have a nice and clean property. Ana was great as well. They are good people
Tyrone Williams
4 years ago
Matt really helped me out and I really appreciate everything he did for me, it's the best service I've had today. Anyone who comes here should see Matt. Very quick service and so helpful.
Lynda Schultz
4 years ago
My name is Lynda Schultz. I have been a tenant here for a year. Since Ana took over, everything is cleaner and runs great. Anytime I needed help Ana has been there and she is really knowledgeable. Come see Ana at U.S. Storage Centers on Main St.
Thank You
Jason Lillard
4 years ago
Anna's assistance was amazing. I felt very comfortable knowing I was in good hands. Thank you.
Karen Lundberg
4 years ago
Ana helped me when I went in to rent a unit. She was extremely knowledgeable and helpful. I will recommend family and friends to see Anna.
Gloria Villela
4 years ago
Ana Henriquez, was very helpful and diligent in her work. I recommend that you stop by and ask for. She really went beyond to assist us in getting the space that I needed.
Stacey Wright
4 years ago
Ana was informative and super helpful. She was able to work with us to get exactly what we needed right when we needed it. The facility is clean and clearly well managed. Alarms on each unit, and lighting inside.
Jennifer Evington
4 years ago
Had a very positive experience !
Both of the employees on site were very helpful & made my move-in so much less stressful than I had initially thought it might be!
They were both very knowledgeable, friendly, and professional.
The grounds are very clean and the prices were some of the best I was quoted in the area!
Big thanks to MATT for being super cool, down to earth and efficient with the whole move-in process, you made me feel welcome and I appreciate you keeping an open line of communication with me during this move-in that was particularly hectic bc of my late night work schedule. BIG thank you to ANNA for your help getting me moved in and settled, last minute you saved me from what could have been the final little thing that I just flipped out and went nuts over. Thank you for your help and for making sure I had everything I needed!
You are both awesome and I give the whole process a 10+ with due credit to BOTH OF YOU!!! :)
THANK GOD you are both working there and I know I can count on you for help anytime I may need it.
Hope to be referring anyone who needs to rent a space. New management, whole new energy, great place to be a renter!
Tammy Schuler
4 years ago
Very clean and very freindly. The price's are Great. I would recommend any one
kimberlee wolfe
4 years ago
Well Matt was very helpful. We took a look at two storage units. I must admit they were very well kept and also very clean. The prices were affordable and I couldnt be happier. Thank you so much Matt for your assistance!
Miss Debra Cruze
4 years ago
Ana the Assistant Manager is very helpful and kind. Was able to give me a great rate in my 10x10. Mention my name as a referral.
Edward Espino
4 years ago
Ana is friendly, fast, and efficient. She provided excellent customer service. Highly recommended
Christian Spengler
4 years ago
Ana has been awesome, took care of my needs, and great price. Highly recommended...
kristan Frazier
4 years ago
Ana was very helpful in securing a storage unit for me. She was helpful and thorough with the information she provided. I got a great move is special!
Paul Bunnell
4 years ago
Anna was very helpful and easy to work with. Many thanks for a great experience!
Natalie Mize
4 years ago
My experience at us storage was delightful. The manager Anna was very professional and friendly. The price was great. They provide a cold fresh glass of water for you in the summer heat. The alarm systems and the cameras I find a very convenient I love U S Storage
George Sandoval
4 years ago
Ana is AWSOME!! Very helpful, Professional, & Great customer care quality. Will definitely be using storage facilities, excellent location.
Melinda Gittleman
3 years ago
Renting a storage unit was an easy, fantastic, and great experience. The prices were amazing, and the process was fast and simple. I would like to thank the Assistant Manager, Jenny. She was tremendously professional and kind. I highly recommend US Storage in Orange.
Sergio Zamora
3 years ago
This place is hands down the best when is comes to storage unit rentals and customer service! Jenny & Matt are absolutely the best both are very helpful and they provide top quality customer service.
I recommend US Storage Centers in the city of Orange Ca, 100% :)
Paulo Ramos
3 years ago
We love this Storage place! Very Friendly staff and professional! Jenny and the rest of the staff are so nice to me. they have been helping me alot with my stuff since I started renting my unit. Affordable units and it has AC! I love it! cant go wrong with this place!
Marleen Robinson
4 years ago
Jenny was extremely helpful! I'm very happy with my experience here. I needed to move right away and she assisted me during the process of a rental. She even called me afterwards to make sure everything went smoothly. Thanks again Jenny !
Nicole Gee
3 years ago
We have store our belongings here for 1 year and are now moving our things out now. With each encounter, the staff has ALWAYS been courteous and respectful. The climate controlled storage has been perfect for keeping our vintage furniture and new refrigerator safe.
Today we went in to give our notice of vacating (found a house) and once again the staff, specifically Jenny was so helpful.
Would recommend this storage and location to anyone!
Golden Orchards Investments
3 years ago
Jenny and Jocelyn were very helpful. They found me a unit that was climate controlled and in price range.
We discussed a smaller unit on the phone and they found me a larger unit for a better price with climate control.
Awesome team!!!
Theadora Thompson
3 years ago
I am a very happy customer whom recommends this specific storage facility to anyone no matter what your situation. I have been through the ringer and they welcomed me with open arms and sincere care and prompt concern. Jenny is a fabulous and joyful onsite manager and works well with people regarding individual needs. She has literally made my life workable when all odds were against me. I recommend this storage place to everyone. The units are CLEAN...the property is IMMACULATE and they have climate controlled units available. Come check it out. You wont regret it. xo slim
Demontrae Brasher
3 years ago
"Jenny from the block" was very pleasent to work with. Jenny was very nice and welcoming, funny and shared great small talk. She was also very informative in regards to storage unit sizes, what could and couldn't fit. Jenny ultimately assisted me with upgrading my initial storage unit due to the amount of items I was planning on storing, the recommendation was very beneficial and greatly appreciated.
The office and overall storage facility was clean and approachable, prices were great, and easy accessible.
Thank you so much Jenny for creating a pleasent experience!!!!
Ricardo Duran Jr.
3 years ago
I've spent weeks searching for storage units and I've even rented a storage unit in the past from a different location but none has reached my expectations. However no amount of customer service, discounts or attitude can compare towards the amazing, wonderful and peaceful experience I've obtain while working with Jenny on getting a storage unit. Not alone did she answer all my questions and concerns but she approached everything in an professional, friendly and even family manner. I felt comfortable here thanks to Jenny. Im gonna store here for years to come and I would recommend this place for storage any day!
Shea Helm
3 years ago
Jenny is wonderful, the customer service she displays is very professional but she is also compassionite, sympathetic and understanding. On more than one occasion has helped me save my storage, while sticking to the rules and restrictions her job carries. I will definitely recommend US Storage but mostly Jenny. Thank you!
Michael o
3 years ago
This US storage location is great! Not my first time renting, and I always receive great customer service from Jenny. She is patient with me when it comes to deciding which unit best suits me. I recommend her if you ever check out this place. Her friendliness and professionalism is a bonus! Thanks Jenny, look forward to renting here.
Frank Christian
3 years ago
The staff Jenny and Raul are absolutely amazing. I feel so safe here compared to other facilities. Come here for storage.
Kevin Randall
3 years ago
I highly recommend this place. The office managerJenny Christian was very knowledgeable and very helpful. I received the best storage price in town. That is no exaggeration, I called them all within a 10 mile radius. Go check them out.
Bill Bixby
3 years ago
the services here are wonderful!! jenny is the best....she is very kind and makes the fact that i have to have a storage a fun experience. i love it here!! if you want storage go see jenny at us storage
Ed Wood
3 years ago
I need a space fast and Jenny was a big help I also needed some off hour access and they accommodate very happy.
Kevin Randall
3 years ago
I highly recommend this place. The office managerJenny Christian was very knowledgeable and very helpful. I received the best storage price in town. That is no exaggeration, I called them all within a 10 mile radius. Go check them out.
Ed Wood
3 years ago
I need a space fast and Jenny was a big help I also needed some off hour access and they accommodate very happy.
Amber Hintz
2 years ago
I stopped by Us Storage on 10/10/19 to look at the storage units and the property was amazing. Very neat and clean. Also the customer service was hand downs the best I have seen in a long time. Very helpful and courteous. If you are looking to rent a unit I would recommend you stop by US storage center in orange . Jenny and Raul five star people.
Adam Gries
2 years ago
Great experience all around. Jenny was very accommodating and quickly helped me with a last minute change of plans relating to a cross country move and storage challenge.
The facility is one of the cleanest and well maintained storage centers I have ever seen.
I would definitely recommend this facility to any and all people looking to store valuable belongings.
Jonathan Barnard
2 years ago
I work for a local moving company so Ive been to this location several times and it by far is the cleanest property with easy access that Ive experienced. Management (Jenny) is awesome friendly and present to assist us each time we go. By far my favorite storage to go to and recommend to anyone looking for a unit any size. Thank you Jenny and USStorage for great service.
kimberlee wolfe
2 years ago
I absolutely adore the customer service and the personalization this company offers to me. I never have any issues. Everything is kept clean and tidy. The people are superb. Great job Jenny you have an amazing team. You display leadership in the most exquisite way. Thank you all for your service. Dont ever change .
Monte Moore
2 years ago
This is a top notch establishment, the customer service is great. The on-site Mgr. Jenny is very professional and extremely knowledgable for all of my many questions. I would refer anyone looking for storage. The guy Raul is also very professional and friendly as well. Thank you both.
Anton Verdine
2 years ago
Excellent experience renting a unit at this location. Raul was very thorough both during during the online rental process and on site with showing the unit and rental truck. He kept in contact throughout the process and was very helpful!
Jackie Sias
1 year ago
I always get exceptional service at this location. Jenny is awesome, sweet as can be! She is so helpful. I recomend this location because you get great service and the storage spaces are nice and clean.
Chris Costello
1 year ago
Jenny, the manager, is the best. Super nice, professional, courteous and helpful. Great security, lots of cameras, clean,, office is fully stocked with supplies, and good prices. Longer access hours than most storage businesses (6am-9pm). Great location near 57 fwy. I highly recommend this location.
Kevin Griffith
1 year ago
Jenny is always kind and respectful. Grounds are kept clean and sanitary. Been a customer for 10 years and seen a few managers. She is something special.
Simon Jaimes
1 year ago
The staff are super nice, the storage process was easy and fast. This is the place that also has great prices for everyone.
Shannon Walker
1 year ago
Stopped by to rent a unit, was on the fence about finding a nice place in the area, but once arriving i was greeted with a pleasant surprise! Its very clean and I was met by one of the nicest people I've ever encountered. Melissa, walked us through for a tour and was informative, while keeping up with pleasant conversation. The storage units are clean, roomy and the property is much larger than it appears on the street. The security is good, and im very happy with my decision to place my belongs here. Thank you Melissa for such an amazing experience!
JT From the OC
1 year ago
To say the least one of the most enjoyable renting experience Melissa was such a pleasure helping us out. We were able to see the units and get the answers we needed. Glad we found this storage unit especially when your trusting your stuff to be here.
Kevin Thompson
1 year ago
Jenny is an awesome manager with the kindest heart! There is no other place i would rather store. Access hours are great and there is security everywhere and this facility has a
Manager onsite. I will recommend to anyone who needs storage!!! Thanks jenny!!
Greg Dischner
1 year ago
Fast easy and reliable. Melissa was awesome and helped out with all questions I had and needs. Thank you for all your help!
ayda elkaraki
1 year ago
I had a wonderful experience with Jenni. She was extremely patient with me explaining overall checked with me on entering through the gate. Showed me the unit just excellent service. Also love how clean the facility is
Marv Clegg
1 year ago
Jenny at US storage in Orange was very helpful and nice. Great prices and even better customer service. Also the place was very clean. I would definitely recommend family and friends to US storage in Orange at 1460 N. Main st.
Elisa Villa
1 year ago
Jenny was great! I work with people on a daily basis and I know when people want to help and when they don't! Jenny went above and beyond and not only helped me but was very informative. Very quick but thorough which made it that much better! I don't write a lot of reviews but she definitely made me want to with her great attitude! I will for sure recommend people here! Took her a whole 20 minutes maybe to show me the unit, explain it to me and have me complete the process! Loved it!
Nadine Verduzco
1 year ago
My experience with the US Storage, has been overall great. Great customer service, the property manager Jenny, and Reanna are very nice and helpful. They answered all of my questions. The units are always clean. This is actually my third time coming to this location because I feel comfortable and overall its been good !
Thank you
Andrew Rosner
1 year ago
I came here last week to ask US Storage Centers to help support my small business. The manager, Jenny, treated my partner and myself with respect and dignity! US Storage Centers runs a professional and honest operation. I highly recommend them!
Cynthia Enriquez
1 year ago
Riannon provided great customer service, from her quick follow up to the hold for a unit I placed online, to taking the time to answer my questions both on the phone and in person, to her careful explanation of the lease and fees, to her showing me how to lock in and out of the gate as well as the unit. She made me feel comfortable about renting a storage unit for the first time! Unit and facilities appeared clean and safe, between the gate, security arming system and cameras.
Jessica Godoy
1 year ago
Its my first time renting an storage and all the process was really easy. Great customer service. Nice installations and it seems really secure and clean place. Steven was great and Jenny, too!
Dominick Martin
11 months ago
1st off, The customer service from Jenny is off the charts. 1st time looking for a storage unit and she made it incredibly easy. Very caring and understanding of wants and needs. I 100% recommend this place. Everything is organized and on top of everything here, there is always someone on property. Get your storage unit needs here from jenny!
Janis Clarke
11 months ago
Jenny is amazing! The price for the unit was perfect and we were lucky to get it while there was a special so that was fantastic. I would recommend this place and believe the good reviews. They have merit because you really are getting the best price for the space and if you don't like your current storage place, come check US Storage Center in Orange a chance.
Bryan Tony
11 months ago
Jenny has been amazing throughout my moving process. She was able to secure a unit for me at a low price and Im very thankful for her help. I will definitely make sure to recommend her and us storage centers to my friends!
Robert m
11 months ago
I've been with us storage center for years now, really love the place. Really love the workers there too as well. There's been times when I had questions so I went into the office there was a young woman by the name of Jenny, very kind and welcoming, any questions that I had she had answered and it's very knowledgeable. With that being said I wasn't to add that the upkeep and the cleanliness of the establishment is amazing I feel safe storing my belongings here just like any customer should.
Genevieve Talavera - Worthington
9 months ago
Moving has to be the worst next to natural child birth!!! No one ever volunteers to helping with the process ... then your faced with too much in a little place
Thank you Jenny for helping me get into a unit in such short notice... It made it easy for my moving company to schedule my move from my home to the storage unit right after.
I find myself returning again and again when I need a place to store extra things I just can't let go of hahahaa
Kimberly Findlay
9 months ago
I rented a new unit and was extremely happy to find US Storage. Jenny has been AMAZING!! She is genuinely friendly, helpful and very thorough. Thank you Jenny!
Lety “LG” Gallegos
1 year ago
Jennifer is great. Super helpful and friendly. The property is neat and clean. The location is fantastic and super convenient.
patty sanchez
6 months ago
Chris was very helpful and went above and beyond to help us fine the perfect storage unit to fit our needs and also provide us with all the information we needed in the moment as well for upgrading in the future.
Prices are very good and reasonable and the paperwork was easy and quick.
Would definitely recommend US Storage Centers.
Brian Krakower
6 months ago
Nicest people ever. Super helpful, informative, and patient. Property is completely clean, secure, and everything works. Im jealous of my stuff Im storing there; its living in nicer digs than I am.
Rod Sherman
6 months ago
The US storage Center on Main has been outstanding. It was easy to rent my unit, and when I was finished it was easy to vacate. Their service was awesome.
Kendra Boyce
6 months ago
My daughter was a student at Chapman. We have been renting various storage units for the past three years. The best part is that this particular part of Main Street is not busy so getting in and out of the lot is a breeze. The units are clean, the bathrooms are clean and the staff is super personable!!! Thank you for storing all my daughters had to have cr#*. So much better than our living room.
Enrique G
5 months ago
I was presented the storage unit options with care and diligence. The representative was professional with the presentation of the options available that promptly allowed us to make a quick decision on the spot.
Thank you Jenny!
Crissy Wolfe
3 months ago
Sendy helped us out with the Move Out process and he was absolutely amazing! He even cut his lunch a bit short to attend to our needs. He was very nice, friendly, and easy going. The whole process took less than 10 minutes which was very much appreciated since we had a long journey back home. Weve had about 2 years of service with US Storage Centers and never had a problem once. Thanks again Sendy!
ayda elkaraki
2 months ago
6/1/2022 I just rented a unit for my nonprofit and Jenni, was extremely helpful and full of knowledge for the units. Location is clean ~ unit was clean Im so happy and would definitely refer this place to anyone looking for a storage unit.
Thank you for a wonderful experience
This is my second time using you guys. Im so happy
Thank you again,
Goth- O
2 months ago
Cris is professional and polite. Us storage in Orange is clean and very organized. I was able to get a secure storage unit the same day. Thanks Cris!
Randy Villalta
3 weeks ago
Love this storage unit. I have used them multiple times. Friendly staff, very secure.
Jenny was super helpful and very friendly. She was ready to provide any guidance and answered any and all question we had. Happy to have done the storage unit process with her!
Thank you again, Jenny!
Veronica Garcia
2 weeks ago
I previously used US Storage. This storage center is clean, people friendly and near lots of restaurants. Still looks cleans and staff is still friendly. Come check it out! We are still looking for a new house 7 years later. And yes, back to US Storage for our safety and the safety of our items.
Lisa Sanchez
4 years ago
Hello to those that are and want a storage rental offers a variety of storage units to fit their needs. I chose this area for convenience to access of freeway, shop malls and library. I found the hours of access best for my schedule. but my bonus was to the personal . they answered my many questions with incredible patience including information i had no clue in my best interest. They gave me time and space to making the best reason to make them apart of my life in choosing US STORAGE here in ORANGE. Less stress is my best. So to anyone? These people are a trust to me. Signed A Client who believes she matters here at US STORAGE in ORANGE. Ask for Barbara office manager. Thank you all for making my life a little better.
Tosha Miles
4 years ago
I feel my items are very protected. Expectations towards me are clear. Area is continually clean.
Cyntha Dickerson
3 years ago
Jenny is an amazing example of customer service. She greeted all of her customers with a pleasant smile and a cheerful Good Morning She explained all information clearly, made my visit very comfortable.. When her co worker arrives for work, she immediately made coffee and served it to her.
Her Co worker told me Jenny is the sweetest ,kindest loving supervisor she ever had.. I agree and was only there about 30 mins.
Thank you Jenny for making my visit very relaxing. You are the best
David R.
5 years ago
Too expensive and the owners on site hassle you. I'm leaving became of these reasons.
Isabel Lua
4 years ago
Very disappointed! I received my refund back because I no longer needed a storage and I only had it for little less then 24 hours. It wasn't easy to do FYI! First off if your a manger you should have great customer service skills and do what you can for the customers! Unfortunately Ana Is not there yet! I went to return my lock and she looked so upset didn't want to look at me like If I stole her money or something! Very unprofessional even when she showed me the unit she used curse words, CASUALLY maybe but still I just thought maybe she was just a young sales associate but when I received an email from her and saw her title as Assistant Manager I was really shocked. At least say Sorry it didn't work out maybe in the future something!! not even a bye. wow
R J
1 year ago
Once you become a member they rack up the price so it's not good for long term! Units that are larger than mine are much cheaper! They also have done nothing to support it's members during the pandemic.
Vanessa Whitmore
1 year ago
Do not rent from here, initially I was very impressed with this storage center. The rates were great and they had really good reviews. Before I started renting my unit I emailed the property manager to inquire about when I could expect to receive rate increases and how much I could expect them to be. I was told first increase was at 6 months and then yearly from them on. I asked how much I could expect the increase to be, she wasn't able to give me a number for that as she did not determine the number. She did however reassure me that they would be willing to help with increases if we should need it. We began renting the unit on 8/26 and our first increase took effect 2/1 not exactly 6 months but close enough and for a very reasonable $11, we were very pleased. Cut to present day, we have now received our "yearly" increase to take effect July 1, ummmm that is not a year. That is just the first problem. Our increase is for $73!!!! What?! That is an absolutely ridiculous amount to go up. I email management, no response. I call, they can only talk on my behalf to their managers and will let me know what they say. I call them back today, it's going up because they are bringing it to what competitors are charging for the same size unit! I went to you because you have better rates than your competitors! Why should I stay with you now? Because you are holding me hostage with the fact that it's a huge pain in the butt to move all of my stuff out?! And how about them helping me out with the increase like they had promised? Nope, sorry we cannot help at this time. What a shame. I'm taking my stuff out of here. I hope they lose a ton of business from this. They will definitely be losing mine. Scum bags.
Lorena S.
1 year ago
I initially had great customer service experience with Jennifer. They had what I thought was the best price for the space I needed and offered me a low Rate. They however increased that rate quickly within the first few months (By $17 per month) and now again ($50 per month) this month. If they are offering you a low rate expect it to increase and quickly.
Matthew Y.
4 months ago
An amazing overall experience. Would definitely rent from here again if I ever needed to, but I've moved from the area. Jennifer was extremely helpful,...
Jamie T.
11 months ago
We all have been to a seedy storage units, this place is THE EXACT OPPOSITE. This center is spotless!!! The customer service has been better than any...
Amber H.
11 months ago
Today, I went into the store to pay my bill. The manager was so busy today but she took time out of her busy day to help me. Thank you Jenny for being so...
Storage Facility Amenities5 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Climate Control
- Drive-up Access
- Online Bill Pay
Jessica ?ervinková
5 years ago