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Office Hours Now Closed
- MON - SAT9am - 6pm
- SUN10am - 4pm
Gate Hours Now Closed
- Daily6am - 10pm
Storage Customer Reviews
Sophie Cull
1 year ago
Security Public Storage has been a pleasure to deal with. When we first made inquiries about renting a unit they answered all our questions and offered a free moving truck. Registration was smooth and they gave us easy directions to our unit.
The electronic gate system is very straightforward and makes it easy to access the unit when we need to.
It's great value for money and excellent customer service with Renee and Felix.
Lautrinda Baker
1 year ago
I been there a year I am still there , but I love the people who work there ,they or so nice kind when I come in to payment they always smiling.
Diana elyn
1 year ago
If you got to store "stuff" agha...these new managers provide a safe environment! Paul has been there for a looong time and knows the biz all the way; so friendly and knowledgeable. Am sure if Ron hasn't yet, he will catch on, especially working side by side with Paul and the mangers Janice and Ken. They're friendly, helpful customer focused and the place now has a visually appealing atmosphere. Thanks Janice and Ken!!
The cost of the unit however is a bit higher than the storage facility on Harbor Way, Richmond. Am just to lazy to move.
Natasha Day
4 years ago
This facility is always well maintained and gives very good customer service.
Everyone is very friendly especially the manager. Always willing to help,he asks questions and tries to find solution with your needs. I love it! you all are awesome.
Thanks for all your help.
Renee Moya
2 years ago
Come see this very nice facility! Best property and Managers around! Great Business location for your Business needs! SPS really stands for SPECIAL PERSONAL SERVICE!!!!!
Alex Huezo
3 years ago
This was my first time using a storage and it was a great experience. Everything went smoothly and going in and out of my storage is very easy. Will definitely recommend!
Cy Cuevas
2 years ago
Great friendly staff (Steve, Felix, Renee)! Well maintained location. Would definitely recommend my friends and family here!
kira saldeazzam
4 years ago
This is a convenient and clean facility that we've just started using. Muskie has been extremely helpful and has provided us with extraordinary service! I say extraordinary because it really it out of the ordinary to find folks who are patient, respectful and helpful to customers, especially when you are moving and the frustration, stress and general flustered-ness is overwhelming. I really appreciate the service that we have had here - and would definitely recommend it!
Erika Cofer
2 years ago
Ive been with this place for 4 years, love this place. Renee and Felix are so helpful!!
Thank you
A Google User
10 years ago
Their facilities is clean, dry, rates are quite reasonable, and security is first rate
Their staff is very friendly and helpful, and occasionally offer great price discount incentives.
Excellent service, including a truck and dolly they can provided for free for your move in.
I will deffinebtly use them again.
R WS
1 year ago
The facilities: very clean. They recently refreshed the paint. One thing I don't see a lot of is dirty dust and webs. Don't get me wrong, you will see it, it's inevitable, but not like ick you don't want to touch your lock type. They do have individual alarms and if one gets set off they do come around to check it out.
The people: friendly, both office staff and others storing stuff.
Personal experience: We've stored our stuff here for 2 years now. 2 units, 1 inside and 1 outside. However we've had stuff in storage for over 10 years at numerous places. This last big storm brought some damage and rats to the units. Ken, Janice, Paul & Ron have been absolutely wonderful and helpful in getting us out of the damaged unit and into a new, clean one.
Overall: You can really tell a place by the cleanliness of their bathroom. This bathroom is spotless. I'd rather use their bathroom than Target's. If something is dirty, tell the office and they get on it right away. The only downfall is the rent increases. When we first signed on they swore they hardly ever raise prices but we've gotten a notice every year :/ I guess it's to be expected. Everyone else does it.
Eze Stewartz
1 year ago
I always have a great experience whenever I visit the facility or have or go into pay my bill. They are vert friendly and always very helpful. I've never had a problem with my storage unit in the years that I've been here.
Lautrinda Baker
11 months ago
I been there a year I am still there , but I love the people who work there ,they or so nice kind when I come in to
MY NAME IS MANUEL WILLIAMS I ALWAYS HAVE GOOD HELP FROM OFFICE STAFF THEY ARE VERY EXCELLENT IN CUSTOMER SERVICE
Joseph Ostrander
10 months ago
Early morning and late night access. Cameras all over and it's 2 story. And pretty affordable for the sizes of the units.
Mikel Estropia
9 months ago
Security Public Storage in Richmond California is the Best in West Contra Costa! Go see Janice, she's professional and courteous...
queen adams
7 months ago
i need to have stock in here...this is a nice place the the customer service is great. thanxs to ken & barbie
Leek King
6 months ago
The staff is so caring and helpful. Always pleasant to see Ken and janice's faces. I recommend this storage to everyone! Nice and clean spacious units
queen adams
5 months ago
i need to have stock in here...this is a nice place the the customer service is great. thanxs to ken & barbie
Phillip Bland
5 months ago
Very positive Husband and wife are friendly and professional I have dealt with them for over a year all positive
Willie Dennis
4 months ago
I really appreciate the service of the staff members here in the Richmond, California office. These guys so friendly and helpful that it sets them apart from all the rest. Thanks guys!
mario ramos
3 months ago
This storage place is awesome.
and employees there are very professional
Thank you Enrique for you help!
Victoria Fowlis-Porchia
2 months ago
I moved to this facility earlier this month. It is very clean, the staff are professional and alert, and all units/grounds are well maintained. I appreciate the fact that there is security for each unit, as well as, the premise overall. A free truck on move in. Reasonable rates. I would highly recommend this facility.
Bob Raker
1 month ago
Right away I was impressed with how friendly and helpful the office staff was. She showed me a number of units and gave me advice about what to look for. We rented a 10' x 10' unit. It was very clean. The whole facility is clean and very well maintained. It is even nicely landscaped.
Sherry Ray
1 month ago
I am very please with the storage facility. The place is always clean. The staff has given me great service.
Sandy Cordon
1 month ago
I love that place workers go out of their way to find you the best deals and they have thee best deals compared to a few around the time in town. Staff was was amazing Richard from Hayward and a manager from Daly City were great! Everything was fast and simple!
Fabio Solano
2 years ago
place is ok , well maintained for the most part but is not very convenient in many ways ! to start , the code pad locations to get in and out of the facility are really uncomfortable to get to and are located in odd ways , they try to impose a one way traffic (which is not stipulated on the contract b the way ) and that makes it a pain not only because of the pad locations and if you are given a unit close to the gate , they want you to go all the way around anyway ! they don't do it in a right way ! I would not recommend this place ! I will vacate soon !
Princess H.
2 years ago
Great place. Super friendly staff! Renay is amazing at answering all your questions.
Got me into a great unit for a good price. I was so stressed out and...
Queenk A.
1 year ago
the folks are pleasant and approachable with a GOOD sense of humor
Liliana M.
1 year ago
Stopped by after going to another place and immediately were greeted by an amazing couple. The Fontes made sure to show us the units and they are the...
Chelle T.
1 year ago
Ken and Jan are absolutely amazing!! They are very accommodating and the facility was beautiful, clean, and safe. We are very excited about doing business...
Lautrinda V.
1 year ago
i come once a month to make a payment ,the worker is very nice an funny
when i have questions they are very helpful to me
Dehlia W.
1 year ago
I love my favorite couple Ken and Janice. They are awesome people. They listen to you, find the best suitable solution, and they will definitely go to bat...
Loutrinda B.
1 year ago
the people there is ok in my book I have no problem with them
Johntre W.
1 year ago
great customer service & good security on your storage unit, wouldn't wanna store my belongings anywhere else
Jannet A.
1 year ago
Managers are great!!!!! Onsite managers!! Both of them are great people. Made me feel comfortable and didn't rush me at all to rent.
Very clean storage...
Javier M.
1 year ago
I feel so happy to have a unit here.. Everything is highly secure. The place is really clean and mister bill and staff are been so friendly...i will...
Thomas H.
11 months ago
Thanks for the mugs thanks for the help I appreciate it so much
Valeria G.
11 months ago
Excellent customer service! Staff is so friendly and helpful.
Manuel W.
10 months ago
my name is manuel :security public staff are very friendly, and amazing when i come in for payments they are very helpful to me.
Nicole R.
9 months ago
The staff was very kind and extremely helpful when it came to finding a storage unit that would suit our needs. Plus their prices are very affordable. So...
Von N.
9 months ago
Janice and Ron are the coolest managers!! check them out if you need storage place, definitely recommend this place!!
Kimberly L.
9 months ago
Janice, her Prince Charming & all the crew here are wonderful. I am going to miss their smiling faces when I leave. :-( :-)
Raynato C.
9 months ago
Best place to store all your stuff. Been here for years and never have had any problems. Always get calls when payment it due.
Krista M.
8 months ago
Wonderful customer service and half the price of my former storage.
Vanessa L.
8 months ago
Jackie is awesome! Very professional, organized and friendly. She made moving very easy bc the storage unit was prepared in advance and ready to go. Thank you!
雯君
7 months ago
lm russell , today I just move in nice storage, i form public storage move to there , is so helpful storage. THX so much the Service
Omr Z.
5 months ago
The best staff , nice place. I would recamend to anyone who would like to keep there ztuff safe.
Wutzit T.
6 months ago
The staff/owners are very nice people and place so clean. They have a warm atmosphere makes you forget the hassle of moving.
Olive T.
3 months ago
I would like to say excelente customer service.
Very pleasant and very helpful. I was taken with my kids to see the room in a go cart , It was an enjoyable...
Jade B.
2 months ago
Very helpful, and accommodating to our needs. Friendly, and communication with other storage areas.
Marilyn R.
3 months ago
Don't hesitate to use Security Public Storage! Great place and the management is WONDERFUL! The hours are great. The place is always clean.
Kelly P.
4 weeks ago
Awesome staff and great customer service.
I have been a customer for almost a year now and I am VERY satisfied with this place. Easy forms and they remind...
Jacke C.
1 year ago
i am please with the service.
Rating
Yay! I'm a fan.
Jo F.
4 months ago
Stay away from this storage facility.
I have been a renter at this facility for awhile and previous managers were respectful, discreet and professional....
J P.
7 months ago
Horrible! Horrible! Horrible! For the love of God stay away from this place!
Heres what happened:
A family member had put all of our families items in a...
Storage Facility Amenities5 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Online Bill Pay
- Truck Rental
Shauna Hannan
1 year ago