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Office Hours
Daily8:30am - 5:30pm
Gate Hours
Daily6am - 10pm
Storage Customer Reviews
Alan Gough
4 years ago
The staff are friendly the place is always kept clean and they have reasonable prices
Brenda Willis
5 years ago
hello my name is Brenda I HAVE BEEN WITH SECURITY PUBLIC STORAGE 4 2 1/2 YEARS AND I JUST LOVE IT SO MUCH THE WORKS ARE VERY NICE PALM DESERT CA 39-505BERKEY DR PALM DESERT CA 92211
Guia Revelle
6 years ago
I had moved my things from one storage to the other and none of this storage give you the satisfaction of being a customer that actually pays for their salary. I tried Security Public Storage in Palm Desert. Not only that they are willing to answer questions but they are polite too. I moved my things with one of the units and felt secure. I can recommend them to anybody who is planning to store some of their items.
Guadalupe ponte
4 years ago
Great customer service Alex and Andrew were very tentative to our needs when renting a truck I would recommend this place to anybody who wants to rent a space here or rent a truck
Jen Blair
4 years ago
Friendly people, excellent customer service. I KNOW my stuff is safe here. This place is worth your time. Go see it. Talk to management. Check out your storage options. You'll be pleasantly surprised and pleased with your choice if you choose to store your precious things here. Do it!
Robert Novak
4 years ago
Great people. Great Storage. Clean and A/C always works. What more could you ask for?
KT Vogts
4 years ago
Very helpful and friendly office staff. Good location with excellent electronic security. I recommend Security Public Storage especially their Palm Desert location : )
Stan Duncan General Contractor
5 years ago
Clean facility and great storage company, Good location, helpful employees. 11-19-15
Scott Stokes
6 years ago
Clean, secure and well managed storage facility. Always had a great experience here and great rates!
Michele Verdugo
4 years ago
Friendly staff and always helpful! I highly recommend this location for storage needs!
Cami Freeman
5 years ago
I have been a customer of Security Public Storage since 2006 and have occupied multiple units. I am consistently impressed by their level of professionalism and their customer service is unparalleled in comparison to several other storage facilities I have used over the years.
Peter Depaz
4 years ago
BY FAR THE BEST BANG FOR YOUR BUCK! THE BEST STAFF, ALAN THE MANAGER IS AWESOME! WE REFER ALL OF OUR NEW MOVE-INS.
Gabe Devlin
4 years ago
I have been with them for years and am very satisfied with the units and the customer service. I would absolutely recommend them if you need a place to store your stuff.
Anthony Lake
4 years ago
This place is great, the staff is caring, prices are good and the units are nice.
Tammy Gorseth
3 years ago
Because they are very friendly and keep the grounds very clean and it is very secure you don't have to worry about your storage getting broke into
Patti Denman
3 years ago
No matter who I spoke with prior to the move each person was knowledgeable and helpful. Check in upon arrival was easy and hassle free. Very conveniently located near I-10 freeway.
Robert Smith
3 years ago
My family and I are long time clients of the Palm Desert store. We commend them for their expert customer service, very clean, facilities and fair pricing. I would recommend Public Storage to anyone with storage or moving needs.
Sincerely,
Robert Smith
Justin Keefe
3 years ago
Justin Keefe
Very helpful and friendly staff, and security as stated in their name is one of their huge pluses. Someone on site 24hr a day. (To monitor the facilities wellbeing not for regular operating hrs services) large gate that requireds a password in and out and alarms on every unit. It's not the cheapest but you get what you pay for.
Larry Pedersen
3 years ago
The facility is always well maintained and clean and the staff is very helpful and professional.
We have recommended Security Public Storage to several friends and co workers over the past 15 years.
Joanie Croteau
3 years ago
Been a customer for many many years and it's the best location, service and confidence level of knowing our property is safe. Awesome facility!
Anita Kusler
3 years ago
This storage facility is great! Everyone there is super nice & friendly!
5 Stars!!!
Elissa Nunez
3 years ago
I've been with this facility for almost 4 years they're friendly the units are clean and I've been very happy storing my stuff there I've tried several other places they don't compare to this one
Maria Calderon
3 years ago
I have been with security public storage for years. and have been very happy with them. I recommend them to everybody I know.
Loreen Sanchez
3 years ago
The staff at this location are always helpful, organized and its a very clean facility. I was really impressed with they're customer service and good prices for there storage rentals.
Ron Eggleston
3 years ago
Great experience. Very friendly staff and great management. Highly recommended.
Kelly Berry
3 years ago
Very clean storage units as well as the office and grounds. The staff is always polite and helpful, nice people to deal with. Good prices too!
Lindsey Rhein
3 years ago
We have been here for almost a year, and I have to say they are the most honest storage places we have ever dealt with. The managers in the office are always on top of everything and are so nice! The cost is fair for what you get, and one of the cleanest I've seen. The property is older, but I would go here over one of the chain places any day.
Jeremy Williams
3 years ago
The people here are great. Always very helpful. Grounds are always well kept. Would recommend
Wynnette
2 years ago
After all the nightmare stories I had heard about storage facilities, I was amazed at how easy Security Public Storage is to work with! They held my reservation with no deposit until my move-in time. They have a friendly staff who is incredibly helpful, always cheerful; they are in a good location with easy access and so large that there is a good selection of sizes available. I rented a large space until I can downsize, and then will move what is left to a smaller space where it will stay until I no longer need the storage. I highly recommend Security to anyone needing storage.
Mike Murrell
2 years ago
Andrew was awesome in getting me squared away with my storage unit. I went in for a standard 10x10, but he was able to suggest a non standard size that actually worked better for me and saved me money every month in the process. Quick and easy process to get the stuff out of my house and organized into storage. I do recommend Security Public Storage. PS: They also helped me with a trailer. A+ A+ A+
Valerie Wells
2 years ago
I've been with this storage facility for over 5 years. I've never had any issues, easy in and out and even a U-haul place next door. Great service!
Sierra DeBinion
2 years ago
This is a really nice storage place- much better than the last place we used. Friendly employees, excellent service, clean facility; all in all, a great storage place- highly recommend !
Hillary Bunsow
2 years ago
Great place to store your stuff! Staff is helpful and I feel safe leaving my things in my unit. Would recommend.
Renaldo Bellini
2 years ago
David and Jaclyn are professional and helpful beyond words, always available to help. The facility is clean and organized, and most importantly safe. I would highly recommend all those in the desert area, your search is over with Security Public Storage.
Steven Russell
2 years ago
Like many other reviewers for this facility I am also very happy with the office staff and the fact that there were no hidden fees. I have experience with other facilities that were nowhere near as clean and secure as this facility. They also have a Uhaul desk onsite that is amazing and very useful for a storage facility
Shannon Jendrock
2 years ago
Very happy with this facility. They were the only one in my area that did not have hidden fees when renting a unit. The prices are competitive, the facility is clean and secure, and the location is very convenient. The office staff is very nice and helpful.
N Sefton
2 years ago
I've been renting a climate controled space for a year now and am frequently in and out of the unit. It's an interior unit and it's always clean and cool inside. The grounds are also always clean and I feel very safe at any hour I need to be in there. The staff have always been friendly and easily accessible by phone or in person. I would recommend this place to anyone.
Jake Aldrich
2 years ago
Security Public Storage in Palm Desert is great. My family and I moved across country from Florida to California and I was able to lock in a great rate for my 10x20. We are finally getting a house soon and will not need the storage space, but if I ever need a place to store my belonging again I will take them to Security Public Storage in Palm Desert.
Professional and helpful staff as well, clean and organized office.
Ron Eggleston
2 years ago
Great experience. Very friendly staff and great management. They keep the facility very clean, Highly recommended.
Steven Russell
2 years ago
Security public storage has always provided excellent customer service and a clean and easy to access storage space. Would highly recommend them to others.
Mark Strauss
2 years ago
Best rates in the Coachella Valley, excellent security measures, clean, well organized, very polite and helpful staff, can purchase needed storage and moving supplies at location, with affordable Uhaul rental trucks and vans on hand near i10 and Washington off of Varner.
Proud to be a 7yr customer.
Joseph Price
2 years ago
I have two storage units with these guys and I can grab my uhaul truck from the same place! It makes for a very pleasant and convenient experience!
Lisa B
1 year ago
Security Public Storage is the BEST storage facility in the world. Service is exceptional and professional, especially Miguel. He is wonderful, helpful and knowledgeable. He can help you with anything! The spaces are clean and easy to use.
Charina Slaughter
1 year ago
Ive been very pleased with this facility. Never had an issue with security. The office staff is always friendly and helpful.
Matt Killeen
1 year ago
Friendly and knowledgeable staff, easy access to the units, and very clean grounds. Highly recommend!
Bee Me
1 year ago
I had an excellent experience here. I rented a uhaul and a store-age unit. The young woman at the counter was completely swamped when I went in and it didnt faze her. She was explaining my contract to me while simultaneously answering phones and greeting other customers. I was pleasantly surprised by her professionalism and she was kind to me which is a huge plus in customer service. Ill definitely come to this store again!
Alice G
1 year ago
Great customer service from Miguel , and Jaclyn . Also helping with email . Patience with us a plus. Id recommend your storage in a minute.
Dean Dunlap
1 year ago
Great place to store your items, staff is very friendly. Very clean facility, great location.
Harvey Kroll
1 year ago
I have been a customer over a year and have found the people running the Palm Desert operation to be outstanding, something you would not necessarily expect. Just a great experience.
Miguel Esteban
1 year ago
The team at security public storage are great, this facility is clean, and professional would refer anyone who needs storage and U-haul.
Pam White
1 year ago
The staff is very friendly and try their best for you to understand things. I have been this site fir a lojg tkme, also the office and site is always clean great job
Denise Kessel
1 year ago
We have had an excellent experience using Security Public Storage. Shea was great in helping us through the setup process. She was patient and knowledgeable which made it so much easier. The location is so convenient and we love the fact that we can drive in and park directly in front of our unit. Both Shea and Miguel were great.
Ron Eggleston
1 year ago
Great experience. I feel my possession are safe and secure. Very friendly staff and great management. They keep the facility very clean, Highly recommended.
Jacob Williams
1 year ago
The staff here is always very courteous, nice and professional. The facilities are well maintained and kept to a standard above most. I have enjoyed being a customer and will refer anyone I encounter that have storage or moving needs.
Susan Dunnington
1 year ago
I love the hours for the storage facility it's the only one I could find that was open early and closed late.
D. Sands
1 year ago
Great value
Convenient location
Excellent customer service
Clean, newer facility
Great access hours
Lighted unit
Mike Cruz
1 year ago
The staff here in Palm Desert are very knowledgeable and professional. I rent U-Haul from this location and always have a clean fast and friendly experience. The two guys that work there on Saturday A1!
Susan Tingley
11 months ago
Weve had storage units at Security Public Storage in Palm Desert for almost a year, and have been very pleased with their customer service. Jaclyn and Shea are great. Whenever we have had questions or concerns they listened to us and, if necessary, took appropriate action to resolve them. Thank you both.
Patty Bowers
1 year ago
I was very impressed with the assistance and information I received from all the staff. Couldn't be more pleased and very appreciative.
kelly terracciano
9 months ago
very helpful, polite and professional. I am please to do buisness with the staff at Security Public Service.
Shellie Pierce
8 months ago
Excellent facility; clean, safe and helpful. Management is superb and team players well trained. Highly recommend Security Public Storage!!
Steven Shaw
8 months ago
This place has excellent customer service excellent workers very knowledgeable and I've been here over a year and still here I would recommend this place to anybody who needs a storage unit
James Sparks
7 months ago
Very helpful and pleasant staff, answered all my questions and helped me with singing up for my storage space.
M&M Suarez
4 months ago
Very impressive! Miguel, the young man who helped me was amazing. I really did not know what I wanted, and he stayed with me the entire time guiding me to the proper size and His customer service was top-notch. Then when we checked in he again stayed with us and made sure everything was perfect. The place is clean and well organized. I highly recommend this place
Shannon
4 months ago
Great service so far. Detailed and organized. From website to meeting the staff. My space is clean and feels secure. My first time using this storage company.
Cleen X
2 months ago
Gentleman that helped me was on lunch break, came in helped me , did a fantastic job, really impressed, Damon smith
Diane Clervi-Gillis
5 years ago
We have had 2 storage units with SPS and appreciate the clean facility and outstanding service from the the gentlemen at the office, they are very knowledgeable and on the ball!!
We were immediately taken care of both in the office and then as we personally taken to the storage unit.
Clean and air conditioned.
We continue to store our contents with Security Public Storage.
Thank you. Diane Clervi
Antonio C.
6 years ago
First time renter and Robert was very friendly . First month has come and gone and everything is going smoothly. Would recommend
SunGodOne3369 beeALITTLEFLOWER
2 years ago
This place has been so convenient and safe for my valuables. The people have been very helpful n generous with their time as well. The location is clean and welcoming as well. These 5hings I did no5 expect from a storage unit facility
Jaclyn and David are the bomb! Seriously makes my life manageable more than you know until its time to store ones things.
Thank you thank you n happy holidays to all...
Dawn
Dave Frager
2 years ago
I have had a storage bin here for a long time and the staff has always been friendly and helpful. The site is well maintained. This is the first time I have posted a review.The only difficulty I had was when my credit card was expiring and I faxed in my new credit card and expiration date on the form provided by them and somehow or other the new credit card was not applied and I was notified that I had not paid. It was straightened out eventually and it seemed some type of internal company procedures caused the mix up. But it did have me concerned. Other than that I think Security Public Storage is very good.
C Cooke
1 year ago
Recently rented a storage unit here. The staff was so helpful! I also rented a truck and everything went great.
Loreen Sanchez
3 years ago
The staff at this location are always helpful, organized and its a very clean facility. I was really impressed with they're customer service and good prices for there storage rentals.
Ron Aikins
11 months ago
I just signed up for a unit at the Palm Desert location. The gate entry code I was given did not work. When I tried to inform someone by using the intercom button, it didn't work either. I called their phone number and was told the intercom hadn't been working for some time. (So why not FIX IT?)
The agent told me to wait a minute then he came back and said to try again. This time it worked. He was helpful when I asked for a different unit that would be easier to roll my motorcycle into.
By the time I left it was after office hours. I pulled up to the gate thinking a sensor would detect my car and open the gate. Nope. I called their # but had to leave a voicemail asking how to get out. I finally walked out through the door in the gate, entered my code to open the gate & got back in the car and left.
I have never received a callback from my voicemail to see how I got out or explain the procedure.
John Sellers
2 years ago
july 17, 2018 and the air conditioning is still not working in the P building. The company didnt tell me, i had to find out myself. The air has been out for al least 2 weeks. If you have things in the P building you better check them today. BTW, i was told i could just move my stuff out if i didn't like it.
Judy S.
1 month ago
Very efficient, friendly service. Would definitely return and recommend this location. Appreciate the patience you allowed during my transaction.
Jack A.
9 months ago
Jim was friendly and awesome. Helped us find the right boxes to help our grandma move out. In and out in under 10 minutes
Ivan C.
2 months ago
The crew in this business must be happy people, all of them provide me with great service, authentic people service not corporate forced or robotic. Very...
Storage Facility Amenities6 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Climate Control
- Drive-up Access
- Online Bill Pay
- Truck Rental
Joel Effron
4 years ago