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US Storage Centers

1415 Hawthorne Blvd, Redondo Beach, CA, 90278

Office Hours Now Closed
  • MON - SAT9am - 6pm
  • SUN10am - 5pm

Storage Customer Reviews

Roy James

1 year ago
It has been a pleasure to come in contact with the Manager of this facility, Mrs Stefanie his gone beyond just being a office manager. She is a people person not just an acquaintance someone who is very polite and friendly always smiling and ready to help. When we leave the storage company this relationship will continue to go on. GO STEFANIE.

Carlos Garcia

1 year ago
Stephanie was really cool. I decided to come in person because of all the good reviews and they weren't wrong. She definitely earned my business yesterday.

jay herron

1 year ago
Really Glad to have found this place! Both Stephanie and Emily were super nice and helped me move in at the right time at the right price!

Nelly Nilo

1 year ago
Excellent service. Very friendly. Recommend US storage.

George Appleton

2 years ago
I can Not express my gratitude to Stephanie the manager! She has looked after my belongings with such care n Great customer service with caring for me through a trying time of needing to store my things. She is So personable n neighborly! I highly recommend This location! The rep Emily is just as Terrific n helpful as well! Thank you guys for everything!

Linda Reeves

2 years ago
I've rented storage units with US Storage in Redondo 2x in the past and signed up again yesterday. The staff are always super helpful and make it easy. Stephanie looked after me by holding a unit until I could confirm my needs. Emily was cheerful and super helpful when I came for my move-in. Definitely recommend US Storage for their great prices and super kind and helpful staff.

Rafael barajas

1 year ago
Above and beyond customer service, ready to help a guy out, in the rain, Dec 31, closing time.. so thankful

Kelly L

1 year ago
Everyone at this facility is so nice and helpful. I actually enjoy going there and seeing the ladies at the front, they just make my day! Stephanie went above and beyond to help me get our second unit at that building recently and I would highly recommend this place to anyone.

Bran'dee Allen

1 year ago
Just moved in today! I'm glad I chose this place, went to a few different places but this place had the best price and the best customer service. The staff was very friendly showed me the units twice before I officially made a decision and sat down and gave me all the pricing information and all my options. Also when I got there to move my stuff Stephanie brought me a cart without me even asking and showed me where my unit was located. Great place. Would definitely recommend this place.

Adam Pamanian

1 year ago
Jim did a great job. He helped us with our storage needs and was awesome. Have us a great deal. I would recommend them for any storage needs.

Shanna Van Pelt

2 years ago
When uprooting and moving from an area u have come to know for many years , there ' s gonna be a lot of anxiety involved. Not being sure whether or not I would be happy with my new place I decided to put most of my belongings in storage. . U,S, Storage was there with a word of encouragement and quick ,professional help. I knew I needn't worry at all. They were always right on time with my reminders, and Emily always took the time out to explain any charges and the policy behind it. I will use U,S, storage again simply because of the hospitality. It was top notch.

Joshua Palcher

1 year ago
Stephanie is amazing. She is very efficient at her job! I would not store anywhere else in the Southbay. I recommend this facility to anyone or anyone reading the reviews.

Scott Smith

1 year ago
Awesome service, perfect location, friendly and knowledgeable staff. My wife felt 100% better about storing our RV after meeting Steph.

Symphony Jeffrey

1 year ago
STEPHANIE WAS VERY, VERY VERY HELPFUL, PROFESSIONAL AND SO SWEET! I FEEL LIKE IVE KNOWN HER FOR YEARS! SHE DEFINITELY WENT THE EXTRA MILE TO MAKE SURE I WAS A HAPPY TENANT! I WILL ALWAYS RECOMMEND HER TO FRIENDS, FAMILY AND EVERYBODY I KNOW WHOS LOOKING FOR A STORAGE. SHES THE BEST AND I mean it!! I forgot to mention, you cant beat the prices for a very clean property and storage! :-) Thanks a lot Stephanator!!

Drew Fitzsimmons

1 year ago
Steph and Emily have helped my mother so much they're practically family. Top notch professionalism with a family feel. They care!

MDN777 MDN 1

1 year ago
Stefany helped me rent a unit here She was just wonderful and very professional I was going to an appointment and in record time she managed to complete the process and make my appointment on time I can say that it was the best experience that. I had with rental storage space in 25 years It was just great and I will recommend this facility to all my friends Michael N

Will B

1 year ago
Friendly and thorough staff. Best rate. Come for the laughs, stay for the storage.

Annie McHale

1 year ago
Hello! LA!! You can STOP LOOKING, because if you want a place that will SAVE YOU MONEY$$...this place ROCKS!! Here's my story... I was unhappy with my old storage place in El Segundo, they raised my rent twice in 6 months!! Omg!! Highway Robbery!! So after Much online research, I walked into US Storage in Redondo Beach looking for a welcome change. Stephanie, the Manager, and Emily the Assi. Manager (who are awesome), immediately took me under their wings and went over all my options. They have a combined experience of over 12 years, they love their job and it shows!! They are a WHIZ at Saving you Money$$ and treated me with respect and had lots of patience. Not only did I find the same unit at a CHEAPER price, and I DON'T have to Buy Insurance like at my old storage place. Woohoo! People, I left as A VERY HAPPY CUSTOMER! The staff are friendly, knowledgeable and fun to talk to. I will be here for awhile..so LA CUSTOMERS... Come Check out US Storage!! It is worth a visit!!

Allegra Bundschuh

2 years ago
First off, Stephanie is AWESOME!! I didn't know one could have such a pleasant experience just going to check out a storage unit but Stephanie really takes care of you and makes you feel like a good friend of hers. This place is well secured with many storage size options, and probably has the best deals/lowest costs in the South Bay. Super happy with my decision to use them as my storage place :)

gwen ross

1 year ago
This facility is THE BEST!!! Stephanie the manager is soooo efficient!! Have been with them for years and love clean facility!! Her assistant Emily is great as well

Pablo Hernandez

1 year ago
I had a unit here for a few years, I never had any problems using it. The staff was always very nice and helpful when I needed something, really great customer service. I closed my unit as I did not had a need for it anymore. The facility was always clean. Overall a great experience.

K Ciccone

1 year ago
My husband and I relocated to the area and were in need of storage. We went to look at three different storage locations/chains before finding US Storage Center on Hawthorne Blvd in Redondo Beach. Stephanie greeted us with a warm welcome and was amazing. She loves her job and company and takes pride in providing a quality service. She was helpful, kind and very professional. We were so happy to have found US Storage and left Stephanie's office feeling so relieved and lucky.

Jesse Taylor

1 year ago
This was my 3rd time using a storage facility and must say it was the best experience of them all. The manager at US Storage Center in Redondo Beach, Stephanie, was so friendly and helpful. She worked with us to find the best unit for our needs. Security was one of our main concerns and she took the time to explain the security system and checkpoints so we never were worried about theft. I would highly recommend this facility.

Thomas Yngve Wallin

1 year ago
Have few experiences over my 57 years, that I can compare with as it comes to wonderful personnel and absolutely fantastic and super friendly service. If 10 stars was possible in rating. I would not hesitate to give it. Thank you for your great service and work.. best of all regards Thomas

Heidi Brandt

1 year ago
Stephanie and Emily were so easy to work with! The facility is perfect for what we need! There was no pressure and they answer all our questions with confidence!

William Hong

1 year ago
Staff are very polite, professional and knowledgeable. Facility is kept very clean. Price is very reasonable. Would recommend to everyone.

illiam M

1 year ago
I rented a storage here some time ago. I have to say that the service is spectacular! Stephanie the Property Mgr runs a tight ship. Steph is a good combination of personality & business. The storage facility is clean, secure & lots of good folks are customers here. What a great place...stop by & you will see what I mean! Thanks Stephanie & Emily!

Megan K

1 year ago
I LOVE this place! My mom has a storage here & the place is always clean, the staff, Stephanie & Emily are always so helpful, friendly, & they just brighten my day! The prices are great & I feel like they really care about my family & go the extra mile to make sure that everything is ship shape. Thanks ladies!!!

Doug Hughes

1 year ago
Very professional. Made me feel very comfortable with the process. Good location, clean facilities. Two thumbs up.

David Corbitt

1 year ago
Stephanie is amazing! Very funny, friendly, welcoming and knowledgeable. The facilities are clean, well organized and seem very secure. Very glad I ended up renting here. Highly recommend!

Charles Givens

1 year ago
Steph at Redondo Beach is crazy cool ... best time I've ever had renting a storage unit... and my son now want to work here ... he's filling out an application on line when we get home

Sherry Ricondo

1 year ago
Emily is amazingly professional, highly intelligent, extremely proficient, anticipates your needs before you even ask and minimizes the rental process so quickly it's shocking. I am so impressed by Emily that if I owned my own business I would try to steal her away. She runs this business like a true champion. Seriously. She's a rarity and she's spectacular.

Kameron Maurice

1 year ago
Stephanie and Emily are one of a kind.. Helped me get in and right out.. explained everything thoroughly and made everything as simple as things could possibly be.. aaannnndddd Emily had some nice nails and Steph has a great sense of humor.. appreciate them both..

Shelby-lei Kuulei Fox

1 year ago
The positively bestest experience ever! Clean secure and very well managed. Peace of mind is invaluable. Super helpful and friendly. . *Not enough star's for .******** ******** THE***STEPHANATOR***

A Google User

1 year ago
Wow...amazing service! Property manager Stephanie went above and beyond for our family. We called late in the day to get information regarding units...not only did she answer all our questions and offered us a great promotional rate, she stayed late to ensure we got the unit and allowed late access. Very accommodating, friendly and helpful!! We can't thank her enough!!!

Jason Knickerbocker

1 year ago
I bought a 20 foot boat and needed a place to store it. When I called, Emily was very helpful and gave me some different options. I signed up and drove my boat to the facility. Once at the facility Emily was professional, courteous and kind. She was so nice that I am telling all my boating friends about her and US storage.

Joshua Smith

1 year ago
This review is LONG overdue but definitely due. Jim and Stephanie go above an beyond for their tenants and I have not received such customer service since. If you're looking for a safe storage with great staff and at a good rate, look no further.

Jenefa Muko

1 year ago
The staff are very professional and receptive. Doing excellent work. Would also refer people to them as long as they are there. Great job.

Rosie Estrada

1 year ago
Looking for storage at a good price is not so easy. I'm happy I came to US Storage. Great prices and Stephanie has excellent customer service skills. She made us feel like part of the family.

Chloe Joy

1 year ago
Management is fantastic! Stephanie is excellent and went above and beyond to help me with my unit and was very kind and friendly! She also took the time to check and make sure that all of my stuff would fit in the unit. The facility is clean and well lit, and feels safe. I was worried about finding a decent storage center, but my mind was put to ease after the experience

Alex Ortiz

1 year ago
I like this place. This is my second time around with them and I always find the place to be very quiet, clean, and overall not shady like you might think with a storage facility. even at night! the people who were here are also great! they're really nice and certainly did a lot to get me into a unity I wanted and at a very fair price. it was touch and go for me getting what I wanted by the time I needed it, but they worked hard to keep lines of communication open with me so I can pounce.

Paula Biren

1 year ago
Customer service is excellent. Stephanie takes great measures to ensure the client is satisfied. Billing is effortless and the units are clean and easily accessible. Prices are also reasonable as well. I highly recommend this location. If I need to store anything again, this would be my obvious choice.

Jenna Partlow

1 year ago
Great service and great location. Stephanie is super friendly and helpful. We feel our property is safe and well cared for at US Storage. Thank you Stephanie!

Aaron Bailey

1 year ago
My experience at US Storage has been amazing. Stephanie was beyond amazing. She made getting my storage unit so easy and uncomplicated. If you are looking for a storage unit, go see Stephanie and crew at US Storage because they like to help people. And they will help you!!!

Lauri Callen

11 months ago
I have had my days with storage facilities in the past. This facility , I must say, is by far one of a kind! The attention to detail, quality, and individual specifications is, by far, higher than Ive found in any other company. All employees that Ive dealt with are uniquely personable and accommodating. In my case, I had my trailer towed by a tow truck. The truck ran late thus running my delivery into the golden hour. However, Stephanie was as gracious as a hostess in her own home. We just dont see that as often as we should in todays society. But we see it here! After researching the vicinity I found US Storages rates extremely competitive. Im very happy with, not only the rates, the location and the staff, but my entire experience with US Storage. FIVE STARS!!

Uasami Elisara

11 months ago
Amazing and outstanding personal customer service. Feeling like I have known Emily and Stephanie for a long time. Place is very clean and easily accessible. They personalized my visit

Eleanor Mateo

11 months ago
Returning customer the best service. The 2 women know every detail about the place. Very comfortable with the place and the service. Very very satisfied with everything. And please give them lady's a reward for job well done. Thank you so so much for making me feel at home. Thank you Eleanor mateo

yvette h.

10 months ago
Got a good deal. Stephanie worked with me. Was patient, kind, informative, and very professional. A straight shooter Which is refreshing nowadays. Happy Customer here

Mark Dickey

9 months ago
Stephanie is awesome. She take great time to please the customers, offer suggestions and truly makes you feel like part of the family. This is our second time around and six years later. Stephanie was a delight then and still remains a delight. Facility seems well maintained and light well at night.

Carlos F Vilchez

8 months ago
Great staff, customer relations are on point. Hands down the best storage facility in all of South Bay Forsure just because of the staff. Get it yall

LeRoy Lauer

7 months ago
First time space renter here. Stephanie made it painless to choose a space, explain things, etc. I've moved a few things in already, and I plan several more trips over the next couple weeks. So far, pretty good.

Dan Miner

6 months ago
Love this place. Third time using them in 8 years. Not all self store companies are the same. Jim was fast, professional, and friendly. Their 5x5 unit is 5x5, not 4.5x4.5 like another place I had tried. And no surprise required insurance fee at the end.

Carlos F Vilchez

5 months ago
Great staff, customer relations are on point. Hands down the best storage facility in all of South Bay Forsure just because of the staff. Get it yall

Virginia Granda

5 months ago
Love Stephanie!!! She checked on me when l forgot to put in one of the security codes. She is fabulous!!!

Scott Curley

4 months ago
We used US Storage for a number of years for our business and they have always been helpful in whatever needs we requested. They were both polite and knowledgeable in our needs. I would like to personally thank Ehime and Stephanie for all of their help in making our business relationship at US Storage a pleasant one.

Jerry Oliviera

4 months ago
You don't really think of customer service when you rent a storage unit. Stephanie and Crew at US Storage Centers in Redondo are game changers. Not only is it the safest and most protected storage unit I have ever used, but the staff goes above and beyond to let you know they appreciate the business. Ease of payment, courtesy, and just all around good vibes at this place. Always greeted by a smile, or a friendly voice on the phone. If in need of extra space, I can't recommend this place highly enough. Thank You Steph!

Ed LM

4 months ago
Excellent!! The prices are much better than other storages, but what really made me decide about this location, was the staff... everyone there is friendly and helpful. Special kudos to Steph, the manager, helpful, informative, friendly. I've got nothing but good things to say about this location, they made me feel like they really appreciated my business. Thank you guys !

Daria Skatova

3 months ago
Great customer service and prices. Manager Stephanie is very nice and helpful.

Oscar Montelongo

3 months ago
Great staff, Ehime & Stephanie are awesome, friendly, professional and eager to help. I wish other business had employees like them. Rental price were good considering the location, I saw higher prices with further locations.

Todd Hooper

3 months ago
This place is the best. Stephanie is totally awesome, super professional, and gets things done. She made my move into storage very easy at a good price and made the whole experience fantastic. I will be recommending everyone I know that needs storage to come talk to Stephanie. She even got me movers that were great. I cant say enough about what a stellar experience it was.

Deena Johnson

3 months ago
I love this place! Stephanie is so informative, enthusiastic, and good old customer service that is so rare these days. She helped me save money and met all my needs. I would highly recommend this place.

Drew Jongbloed

2 months ago
Great service and facility! Stephanie and company really take excellent care of the customers. I highly recommend using them if you're in the market for a storage locker.

Ross LaGumina

2 months ago
It's like staying at a 5 Star hotel, but for storage. Facility is well maintained, hours are great, staff is personable & friendly, and the manager is incredible in regard to the level of personal attention she gives me as a customer. I've left the premises with my unit completely open and had my CC payment fail by accident... and she's always on top of it giving me a personal phone call. I feel very well looked after there...

Sherry Johnson

2 months ago
So, hubby and I are moving from Arizona to Redondo beach and Stephanie made our storage move so easy. She was friendly, helpful and made our lives less stressful during the process. Great place to go for sure.

Mary Deaton

1 year ago
Stephanie is very helpful and friendly. And Emily is also helpful. Thanks Stephanie & Emily

Christiane Flentie

1 year ago
Over priced!!! Plus, the management was kinda strange. Not sure how to describe it but I've never seen someone that gung ho over storage space. When I told them I was looking elsewhere at half the price, they got snippy and informed me that they are in a nice neighborhood with nicer clientele who are willing to pay more. I could have been insulted if the whole thing wasn't so ridiculous.

Tom Freeman

1 year ago
Although this facility appears clean and secure, look closely and beware. I suggest using a very secure unpickable lock. Otherwise you're in for a surprise. NO INSURANCE, NO UNIT CAMERAS OR SECURITY. Management indicates buyer beware and that the police are powerless. Employee statements....
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garee b.

1 year ago
Emily is awesome!!.. she took us for a tour of the facility with her golf cart. My father immediately took the special for him to park his rv. Thank you...

Linda O.

1 year ago
Emily helped me today and she gave me awesome service. She was so nice I decided to rent for a longer period of time. Her and Stephanie have outstanding...

L S.

1 year ago
I had a unit at another storage facility down the road for about 6 months. I won't say their name, but the orange one. Long story short, they were horribly...

R B.

1 year ago
OMG Stephanie and Emily were terrific!!! I am sooo glad I decided to return to this storage unit. And it felt just as warm and friendly today as it did...

Mercedes A.

1 year ago
This is my favorite storage center ever. They are really helpful and Stephanie, the lady who is at front is great. She will help you in what you need and...

Raechel H.

1 year ago
I've been here a couple years and it's always a great experience! Emily shows great customer service! I will look no further for storage, this is it!

Wind K.

11 months ago
I have had my days with storage facilities in the past. This facility , I must say, is by far one of a kind! The attention to detail, quality, and...

Roger F.

11 months ago
Stephanie is such a great help!! She is very knowledgeable and gets you what you need. The customer service she provides is top notch, I'll recommend to my...

Louise S.

9 months ago
Stephanie has recognized me since the very first day I walked into the office! Amazing! The lockers are all well-light, soft music playing in the...

Parker J.

8 months ago
After seeing all the amazing reviews on here, I decided to check this place out. Stephanie and her team have been awesome! My guy was moving back from DC...

Jimi H.

6 months ago
This place is well accommodating! Stephanie is awesome!!! She was so helpful and made sure everything worked out me me :)

Jennifer Z.

5 months ago
Had an amazing experience. Thank you for your help and kindness Steph. I would highly recommend this extremely welcoming environment, all my questions...

Andrei T.

7 months ago
So Stephanie is amazing. She rocks, explained everything fast and efficiently, gave us options and was very helpful.

Danny E.

4 months ago
this place is great always helpful and very clean very nice staff

Andy M.

5 months ago
Stephanie spent time with me to help me determine if my travel trailer might fit into a storage parking area. She helped my determine what might work and...

Ayla C.

4 months ago
Everyone who worked there were extremely helpful and nice. They took the time to show me different storages to make sure I got what I needed and also...

Jackie J.

3 months ago
High energy was informative and very personal. I would recommend Stephanie and for your storage needs.

Liz T.

1 month ago
Stephanie was extremely helpful. She showed us the unit to make sure it met our needs. She even saw us return in a uhaul and made sure we had the dolly...

Rene M.

2 months ago
I have used this Storage Facility for well over a year and have nothing but good stuff to say about it. The management/office workers are great and very...

Robert H.

3 months ago
This is a clean and well run facility. However, you should expect to have your rates increase approximately 30% per year. I received a 17.8 % increase on...

Robert H.

3 months ago
This is a clean and well run facility. However, you should expect to have your rates increase approximately 30% per year. I received a 17.8 % increase on...
See all Reviews

Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Se Habla Espanol