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Office Hours
MON - SAT9am - 6pm
SUN10am - 4pm
Gate Hours
Daily7am - 7pm
Storage Customer Reviews
Andrea Ortiz
4 years ago
I have been very confident leaving my belongings at security public storage. They really do a great job of keeping the building secure and have two gates with access codes. I have been very pleased with their customer service as well, they are always so friendly and helpful!
Turgay Catak
4 years ago
I rented a unit from this facility a month ago. I am really satisfied with the service, location and other issues. It is so close to the I-80 that makes easy to reach the facility. The place is clear and organized nicely. Staff is so helpful and professional. Also I did not hear any security issue about the facility. Overall I recommend this unit to everyone.
Thank you.
Juanita Munoz
4 years ago
I was have totally satisfied with the service I have been given at this location. The managers have been helpful and courteous which goes a long way with me as I am in sales as well. I give them a 5 star review.
Anne McDonald
4 years ago
Very clean and safe facility. Staff is super helpful and accommodating.
Michelle has been great in finding units to fit my needs for two downsizes.
Love the online bill paying option - very convenient. Easy and quick access into and out of the facility. I do not worry about having my things stored here and have never had any problems during the past 2 years.
Tracy Dean
5 years ago
I've been a HUGE fan of Security Public storage for over 15 years... But I have to say this time around has been the best...Michelle & Sarah sure know how to treat a gal.....I came in frazzled and just about ready to never rent again and Sarah sat me down and talked to me 1 st about how my day was going.. Then she slipped on into the business..... She probably doesn't know but she right away when she asked how I was doing... My experience has been great since then so much so that I referred a friend who now rents and another one will next month.. Thank you to both you Ladies for carrying about us as humans 1 st and then customers!!!!!
Algeria Color
5 years ago
Sara was and is awesome!! Got me in lightning fast as I was in a hurry to get set. Sara got me a 50% discount for the business I was doing and that's helped A LOT. Safe neighborhood, clean facility, easy access in and out and what a great experience because of Sara that deserve a compensation for the way she handle the business. Got the space I wanted and was in and out really quick. No fuss, no pressure and a smile on the face. Thanks Sara!!!
Jane van Zutphen
5 years ago
I am very pleased with the facility at Security Public Storage in Pinole. The units are super clean and well taken care of by the staff Michelle and Sara. They go above and beyond to answer any questions you might have in regards to storage and really show that they care about their job and satisfying the customers. I would recommend it to anybody. Keep up the good work Michelle and Sara!!
Christine Ochoa
4 years ago
I have had an amazing experience at Security Public Storage!! Everything went smooth, I got just what I needed and at an affordable price!! Great staff and it's nice to have peace of mind knowing my things are safe and secure :)
Dina Jacobs-McGee
5 years ago
Great Staff, Very helpful- Storage is clean and located close to my home!
sara marie
6 years ago
This storage facility is in an excellent location in the heart of Pinole Valley. This place is a clean affordable alternative to storing your property in your garage or backyard. This facility is mostly indoors and offers you storage space by the foot so you never pay for more than what you need. The office is open 7 days a week and they have some money saving specials on their website. I have had a 5x9 unit here for several years now and I am very pleased with the professionalism of the place in a whole. Boxes and other moving supplies are readily available for a fair price. Ample parking and security gate make this storage facility stand out from the rest. My unit has an alarm on it and I think that is a huge selling point in my opinion. On site live in manager gives me that added feeling of security and protection. Check this place out before making your final decision of where you want your valuables to be stored.
Kathy Konig
5 years ago
They have Excellent customer service. Sarah is awesome!! I got a great value and I would absolutely recommend this business to anyone needing storage space.
Steve Dias
4 years ago
I was provided with excellent service. Sara is extremely friendly and helpful. Ask for Sara, she will make the whole process painless!
Therese GEORGE
4 years ago
Sara is always extremely helpful and friendly. Storage buildings are well taken care of; always clean. Of utmost importance to me, is the security. I really do feel my belongings are secure in this facility, and it's not too terribly far from home.
Kima Joseph
4 years ago
The staff is friendly and courteous! They are always trying to find ways to help me save money and the facilities and grounds are clean!
Paula Smith
3 years ago
Michelle was very helpful and respectful she explained every thing in detail she showed me around and made it easy for me to get around the place. Thank you Michelle
Greg Canepa
3 years ago
Sara and Michelle were so helpful in explaining the rental process. Office open 7 days a week. Large selection of packing supplies available in office. Very clean location and highly recommended
Sophia Mammo
3 years ago
Sara has been amazing! As a first time user, she has made my experience very seamless. From creating a map to my unit, to helping me with my auto-pay and to simply providing an above and beyond customer service; she is an asset to the company. Thanks again Sara!
Monica Mitra
3 years ago
Sara has been so helpful with helping us throughout these past few months! The place is clean and a very safe to come to. I would definitely recommend coming here to anyone.
Roan Makishi
3 years ago
The people here are great, we've had the storage units for almost a year now and we never have trouble. It's very secure and I'm happy about it. I just hope the hours a bit longer as our schedule is hard to accommodate to be there between 7-7. But I guess it's for good reason, that way no one is there late at night.
Yashika Williams
3 years ago
This storage is very clean. Love the staff as well. Michelle and Sarah are AWESOME. Very courteous and attentive. Professional demeanor as well.
Christine Norman
3 years ago
Excellent storage facility. Sara at the front desk is very helpful. They keep this location very clean renting was a breeze.
B.Syeen Accessories
3 years ago
Sara is AWESOME!!! The whole team is great! Super helpful. I wouldn't use any other storage facility. Thanks so much!!
Thyda Puppy
3 years ago
Good facility. Very clean and the managers are really nice and take good care of the building
Cher Duke
3 years ago
The staff is always friendly and courteous. Facility is clean and units are easily accessible.
Marissa Bustos
3 years ago
Sara is so helpful and friendly . She is fast and courteous. The units are always clean the office has free coffee .
Barbara Bye
3 years ago
Security Public Storage in Pinole easily gets 5 stars.
It's a great facility. Management is very competent and
professional. Staffers Michelle & Sara are outstanding, very
helpful, friendly & pleasant. Location is great, near
Highway 80, shopping center, library, etc. Facility is
very secure, clean, well-maintained, well-organized.
Highly reccomended.----Signed, Michael Moss using
computer of friend Barbara Bye
Jason P
3 years ago
Michele is great she has been watching my property for many years. Sara is also helpful. Office is nice and prices are affordable
Angela McMahon
3 years ago
Great Customer service!
Staff is always friendly and ready to assist!
I would highly recommend this place
leah arnold
3 years ago
I am highly recommending this storage facility to everyone! Besides being very clean, safe and well kept- the office staff is ALWAYS efficient and professional - but very friendly! I want to thank Sara who spent an extremely long time helping me figure out how to pay my bill online. It's something I attempted to do on my own in the past- with no luck. Sara reassured me that she was happy to help me, even tho it was time consuming for her. She patiently took me through it step by step, never once making me feel inept for not being computer savy. Instead- by the time we were finished and it was completed- she had me feeling empowered! I just want to let you all know that the staff and this facility really do care about us and the safety of our belongings!
Precious Arnold
3 years ago
I was having trouble paying online and Sara went above and beyond by helping me and talking me through everything. something that I couldn't have figured out on my own. She is great.
michael moss
3 years ago
Security Public Storage is the best. Staff is excellent, especially
Michelle and Sarah---very competent, helpful, & friendly.
Site is very secure , quiet, and well-maintained. Location is
outstanding, near big shopping center, Trader Joe's, Pinole
Public Library, and down the road from Highway 80 access.
Who could ask for anything more? (I could----I want SIX stars,
so I could give 'em to SPS!
Ashley Robison
3 years ago
The staff was so friendly and willing to help. I was running a little late and the manager stayed passed opening hours to help me get situated. Made the process seamless
kamikaze341979
3 years ago
I have been renting a unit from SPS for a while now and I am very pleased with the service and committment to their customers. I highly recommend this outfit for your storage needs.
Lee Davis
3 years ago
Easy to find. Friendly staff. Cool Security Swag TShirt! Clean facilities and most importantly, no rodents eating through my cardboard storage boxes! I cannot tell you Have Ive experienced that with another popular storage rental! :(
Lorrie Mandoriao
2 years ago
My sister and niece have units there and highly recommended them. Michelle was so friendly and helpful. She saw our truck load of belongings and fixed us up with a unit just the right size for our needs.
Christian Miranda
2 years ago
Easy and convenient public storage. Thankful to have Michelle work with us!! Would highly recommend
C Kane
2 years ago
Michele and Kevin are awesome! The place is very clean and safe. I have been storing here for years on and off and I will never rent anywhere else!
Stacey Hill
2 years ago
Michele is very professional and helpful. I appreciate the service that is provided by the Pinole facility.
Kristina Bennett
2 years ago
I have rented from Security Public Storage 2 different times, and have always found the employees and manager very helpful and kind. The manager was really professional about me being late on my payment and let me know I didn't sign up for automatic withdraw , to which I am remedying. Units and facilities are clean, and they seem to run a tight ship so you feel safe about leaving your items there in storage. I would recommend this storage facility to anyone looking for long term or short term rental.
maryela bojorquez
2 years ago
Excellent customer service! Security public storage has convenient location, parking to load and unload, carts to help with your containers, each unit has individual alarm system (so it is very secured)! I really like this place, this is the first time I rent a storage unit and it was the best choice, I will rent from them again!
Moses Cathey
2 years ago
Excellent Facility. The security cameras and individual alarms for each unit makes me know that this place is safe and secure. I would recommend this location to anyone considering a storage unit.
monique santiago
2 years ago
The Manager Michelle is very friendly and gave me all the information I needed.
The place looks very nice and clean. It is affordable!
Vivian Preston
2 years ago
Great place to store. It's really safe with all the cameras and alarms. I have been here over 3 years and am very happy with the service. Michelle and Kevin are very nice and helpful.
John McGee
2 years ago
Hello I met Ms Michele Babb here at Security Public Storage she has been a great help she also is very kind and caring helpful and know this company well She is good .
Tracy Dean
2 years ago
I've been here for a long time. MICHELE has always been helpful and honest about what best suits my needs. I've switched units a few times and they make it easy. Always clean and well lit...Best place in town
Samuel Cabrera
2 years ago
Awesome Customer Service
Easy Access
Great Environment
Great Atmosphere
Michelle is Awesome
Highly Recommended Storage Location
Cheryl Kane
2 years ago
Love the place! Great Customer service. Very clean and safe. I have been storing here on and off for a very long time and will always choose this place.
Stacy Taylor
2 years ago
I have rented here for years. The staff has been excellent, especially the manager, Michelle, who is a consummate professional. I feel that my belongs are safe here. Storage facilities are notorious for theft, but I've never heard of theft here. I can highly recommend this storage facility.
Lori Bates
2 years ago
The staff is very professional and helpful. My daughter has used this storage facility several years now and still is pleased! Thank you!
Jennifer Salinas
2 years ago
Doreen, on-site manager, is the best. Extremely helpful, she provides superb and caring customer service with every visit. Highly recommended!
Rowshanak Maghsoodi
2 years ago
The staff are very helpful and responsive - really great customer service! The site is always clean and well maintained. Best public storage I've ever used.
sabrina bains
2 years ago
This is a great facility. The staff is really nice & helpful. Our storage is easy to access, and a great location. Very good size that helps keep our items safe. This is a clean & pleasant facility.
Tobias Beckwith
2 years ago
A great business. Friendly, professional staff, great security and good, clean facility. Love these folks!
Amber Oxley
1 year ago
I have used this storage facility many times. And anytime Michelle is awesome. The units are always clean and its a very safe area. Never had any issues. I would 100% recommend them as I have done many times before.
Natalie Sanchez
1 year ago
The customer service here was great! The manager Doreen was so kind and helpful with my dad and I. She had a lot of patience and showed us around to find the perfect storage we need. The whole process didn't take long and we were out there quick ! Thank you Doreen.
Toni Knox
1 year ago
I have been using this storage facility for about 2 years now. I have never had any issues and they are always very helpful. The facility is always clean and well maintained.
Bill S.
1 year ago
Staff is great! Made hard storage decisions easy, and took time to help us!! Facility seems super safe! : )
zeny miranda
1 year ago
I put my stuff on this public storage. I appreciate the kindness and patience of Michele and Doreen. I recommend them also I'm gonna missed them. Thank you for everything
Shalimar Xaya
1 year ago
We've been using this storage for 3 separate moves. It has to be one of the cleanest, most secure places ever. My husband never wants to use any other storage facility because he knows the surveillance in this place is second to none. Michelle and staff are so kind and the fact that they remember their customers is key!
Tammy Marchand
1 year ago
This is my best storage experience ever. The storage facility and units are clean and safe - really good security system with alarms that go off if the wrong unit door is opened (only has happens to folks who somehow enter without punching in their security code). Lots of cameras. The staff is very professional, nice, and extremely helpful. They even make courtesy calls to prior to the due date.
Ricardo Silva
1 year ago
Been here for over a year now and I haven't ever had a negative experience. I have friends who store here too aftet I recommended it to them, and they are very satisfied with this place too.
I recommend renting storage here.
J R
1 year ago
Currently using services at this facility and have used in the past. Never any issues, facility is secure and well maintained. Michelle is always very helpful , patient and accommodating. I would highly recommend .
Annie Miller
1 year ago
Great customer service, Michelle is always there to help. Very clean and well kept. I would highly recommend!
Ricardo Silva
1 year ago
Been here for over a year now and I haven't ever had a negative experience. I have friends who store here too aftet I recommended it to them, and they are very satisfied with this place too.
I recommend renting storage here.
dashelle harris
1 year ago
On site manager Michele is very knowledgeable and pleasant. Will recommend to all my friends and family. Great rates!
Gina Baker
1 year ago
The staff is super friendly. Signing up was quick and easy. Michelle, the on-site Manager is great! Always professional and responsive, helping me with all my account needs. The Facility here is well maintained, easily accessible, clean and safe. I would totally recommend them to anyone who is looking for a first rate public storage!
Evelyn Mitra
1 year ago
Great customer service. Michelle is AWESOME. Answers all your questions, helpful and informative. If there's an issue, she handles it quickly and effectively!!
Heather Parke
1 year ago
Michelle is so helpful and always very professional! She went over details and showed us our new spot quickly!!! We are repeat customers, very happy the first time around, so we came back again!!! Great spot!!!
Z. Vee
1 year ago
First time having my own storage unit lol. Friendly staff/owner & simple sign-up/rent process. Would use again!
Joe Kool
1 year ago
We rented a storage unit from SPS and they were just great to work with. Great security, storage area was always clean and best of all Friendly people to work with.
Deborah Haley
9 months ago
I had a very positive experience with Security Public Storage in Pinole, CA. I needed a space to store some furniture. I called them after looking at their rating on YELP. The lady there helped me decide which unit would work best for me and answered all of my questions. I paid her over the phone and she gave me the closest unit she had to a gate. Later I noticed there was a Security Public Storage Facility closer to my location. I stopped by to see if I could request a refund. This same lady refunded my money to my credit card immediately. If you need storage I can give a excellent referral to Security Public Storage.
Diane Post
4 months ago
I have had nothing but good experiences with Security Public Storage in Pinole. I just moved to the area and was seeking a new storage unit. The staff is amazing: helpful, polite and professional. They were helpful choosing the right unit for me. They were amazingly fast at responding to my questions. The facility is immaculate. Their Covid precautions were spot on. They assisted my cross country movers with the process of moving my belongings into my personal storage unit. The facility feels safe for both my belongings stored there and myself going there. It is clear that the managers take great pride in customer service and in the facility itself. I would highly recommend this facility.
Christina Dragonetti
3 months ago
Wonderful service, great location, clean facilities, reasonable prices.
Bernardo Dunn
2 months ago
Very professional and helpful. Even though you can't see anyone's smile through their mask, you can tell they smile everything you walk through that door for a question. Great individuals that work here. No wonder this place is always booked. When a storage is open, get in here. It is safe here knowing you have Michelle, Lea and the crew watching over your valuables.
C Marie
4 years ago
Excellent customer service. They are very knowledgeable & friendly. The facility is clean & I felt safe walking around alone.
shelley crenshaw
4 years ago
Sandra in Pinole was so helpful. I had a problem with my unit and she contacted Drake immediately and they addressed the issue very quickly!!
Great experience!
Meghan McCann
3 years ago
Very good. Longer hours than a lot of other Public Storage locations and the area itself is well maintained and clean
Ashley Keno
1 year ago
I recommend security public storage. My unit has been safe, secure and although I usually encounter fees immediately should I not meet the due date I appreciate the customer service. Sara was amazing when I first joined.
Ken Swenson
4 months ago
Great storage units. 1 start deducted for limited hours. I wish the gate access was open later like 9pm
Justine M.
9 months ago
Leah and Michele are great with great customer service! I spoke to Leah around February with a ton of questions and concerns since it was my first time...
Daniel G.
1 year ago
Thank goodness for this public storage place having good honest people working here. We were able to get a discounted rate by price matching and saved money...
Maddie S.
7 months ago
Clean and safe place to store your stuff. Never had any problems and it was reasonably priced. Highly suggest doing this if you're moving in with a roommate...
Storage Facility Amenities4 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Online Bill Pay
Georgette Jakes
4 years ago