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Office Hours Now Closed
- MON - SAT9am - 6pm
- SUN10am - 4pm
Gate Hours Now Closed
- Daily7am - 7pm
Storage Customer Reviews
Andrea Ortiz
1 year ago
I have been very confident leaving my belongings at security public storage. They really do a great job of keeping the building secure and have two gates with access codes. I have been very pleased with their customer service as well, they are always so friendly and helpful!
Turgay Catak
2 years ago
I rented a unit from this facility a month ago. I am really satisfied with the service, location and other issues. It is so close to the I-80 that makes easy to reach the facility. The place is clear and organized nicely. Staff is so helpful and professional. Also I did not hear any security issue about the facility. Overall I recommend this unit to everyone.
Thank you.
Juanita Munoz
1 year ago
I was have totally satisfied with the service I have been given at this location. The managers have been helpful and courteous which goes a long way with me as I am in sales as well. I give them a 5 star review.
Anne McDonald
2 years ago
Very clean and safe facility. Staff is super helpful and accommodating.
Michelle has been great in finding units to fit my needs for two downsizes.
Love the online bill paying option - very convenient. Easy and quick access into and out of the facility. I do not worry about having my things stored here and have never had any problems during the past 2 years.
Tracy Dean
3 years ago
I've been a HUGE fan of Security Public storage for over 15 years... But I have to say this time around has been the best...Michelle & Sarah sure know how to treat a gal.....I came in frazzled and just about ready to never rent again and Sarah sat me down and talked to me 1 st about how my day was going.. Then she slipped on into the business..... She probably doesn't know but she right away when she asked how I was doing... My experience has been great since then so much so that I referred a friend who now rents and another one will next month.. Thank you to both you Ladies for carrying about us as humans 1 st and then customers!!!!!
Algeria Color
2 years ago
Sara was and is awesome!! Got me in lightning fast as I was in a hurry to get set. Sara got me a 50% discount for the business I was doing and that's helped A LOT. Safe neighborhood, clean facility, easy access in and out and what a great experience because of Sara that deserve a compensation for the way she handle the business. Got the space I wanted and was in and out really quick. No fuss, no pressure and a smile on the face. Thanks Sara!!!
Jane van Zutphen
2 years ago
I am very pleased with the facility at Security Public Storage in Pinole. The units are super clean and well taken care of by the staff Michelle and Sara. They go above and beyond to answer any questions you might have in regards to storage and really show that they care about their job and satisfying the customers. I would recommend it to anybody. Keep up the good work Michelle and Sara!!
Christine Ochoa
1 year ago
I have had an amazing experience at Security Public Storage!! Everything went smooth, I got just what I needed and at an affordable price!! Great staff and it's nice to have peace of mind knowing my things are safe and secure :)
Dina Jacobs-McGee
2 years ago
Great Staff, Very helpful- Storage is clean and located close to my home!
sara marie
3 years ago
This storage facility is in an excellent location in the heart of Pinole Valley. This place is a clean affordable alternative to storing your property in your garage or backyard. This facility is mostly indoors and offers you storage space by the foot so you never pay for more than what you need. The office is open 7 days a week and they have some money saving specials on their website. I have had a 5x9 unit here for several years now and I am very pleased with the professionalism of the place in a whole. Boxes and other moving supplies are readily available for a fair price. Ample parking and security gate make this storage facility stand out from the rest. My unit has an alarm on it and I think that is a huge selling point in my opinion. On site live in manager gives me that added feeling of security and protection. Check this place out before making your final decision of where you want your valuables to be stored.
Kathy Konig
2 years ago
They have Excellent customer service. Sarah is awesome!! I got a great value and I would absolutely recommend this business to anyone needing storage space.
Steve Dias
1 year ago
I was provided with excellent service. Sara is extremely friendly and helpful. Ask for Sara, she will make the whole process painless!
Therese GEORGE
1 year ago
Sara is always extremely helpful and friendly. Storage buildings are well taken care of; always clean. Of utmost importance to me, is the security. I really do feel my belongings are secure in this facility, and it's not too terribly far from home.
Kima Joseph
1 year ago
The staff is friendly and courteous! They are always trying to find ways to help me save money and the facilities and grounds are clean!
Paula Smith
1 year ago
Michelle was very helpful and respectful she explained every thing in detail she showed me around and made it easy for me to get around the place. Thank you Michelle
Greg Canepa
1 year ago
Sara and Michelle were so helpful in explaining the rental process. Office open 7 days a week. Large selection of packing supplies available in office. Very clean location and highly recommended
Sophia Mammo
1 year ago
Sara has been amazing! As a first time user, she has made my experience very seamless. From creating a map to my unit, to helping me with my auto-pay and to simply providing an above and beyond customer service; she is an asset to the company. Thanks again Sara!
Monica Mitra
1 year ago
Sara has been so helpful with helping us throughout these past few months! The place is clean and a very safe to come to. I would definitely recommend coming here to anyone.
Roan Makishi
1 year ago
The people here are great, we've had the storage units for almost a year now and we never have trouble. It's very secure and I'm happy about it. I just hope the hours a bit longer as our schedule is hard to accommodate to be there between 7-7. But I guess it's for good reason, that way no one is there late at night.
Yashika Williams
1 year ago
This storage is very clean. Love the staff as well. Michelle and Sarah are AWESOME. Very courteous and attentive. Professional demeanor as well.
Christine Norman
1 year ago
Excellent storage facility. Sara at the front desk is very helpful. They keep this location very clean renting was a breeze.
B.Syeen Accessories
1 year ago
Sara is AWESOME!!! The whole team is great! Super helpful. I wouldn't use any other storage facility. Thanks so much!!
Thyda Puppy
11 months ago
Good facility. Very clean and the managers are really nice and take good care of the building
Cher Duke
11 months ago
The staff is always friendly and courteous. Facility is clean and units are easily accessible.
Marissa Bustos
10 months ago
Sara is so helpful and friendly . She is fast and courteous. The units are always clean the office has free coffee .
Barbara Bye
10 months ago
Security Public Storage in Pinole easily gets 5 stars.
It's a great facility. Management is very competent and
professional. Staffers Michelle & Sara are outstanding, very
helpful, friendly & pleasant. Location is great, near
Highway 80, shopping center, library, etc. Facility is
very secure, clean, well-maintained, well-organized.
Highly reccomended.----Signed, Michael Moss using
computer of friend Barbara Bye
Jason P
10 months ago
Michele is great she has been watching my property for many years. Sara is also helpful. Office is nice and prices are affordable
Angela McMahon
10 months ago
Great Customer service!
Staff is always friendly and ready to assist!
I would highly recommend this place
leah arnold
10 months ago
I am highly recommending this storage facility to everyone! Besides being very clean, safe and well kept- the office staff is ALWAYS efficient and professional - but very friendly! I want to thank Sara who spent an extremely long time helping me figure out how to pay my bill online. It's something I attempted to do on my own in the past- with no luck. Sara reassured me that she was happy to help me, even tho it was time consuming for her. She patiently took me through it step by step, never once making me feel inept for not being computer savy. Instead- by the time we were finished and it was completed- she had me feeling empowered! I just want to let you all know that the staff and this facility really do care about us and the safety of our belongings!
Precious Arnold
10 months ago
I was having trouble paying online and Sara went above and beyond by helping me and talking me through everything. something that I couldn't have figured out on my own. She is great.
michael moss
9 months ago
Security Public Storage is the best. Staff is excellent, especially
Michelle and Sarah---very competent, helpful, & friendly.
Site is very secure , quiet, and well-maintained. Location is
outstanding, near big shopping center, Trader Joe's, Pinole
Public Library, and down the road from Highway 80 access.
Who could ask for anything more? (I could----I want SIX stars,
so I could give 'em to SPS!
Ashley Robison
7 months ago
The staff was so friendly and willing to help. I was running a little late and the manager stayed passed opening hours to help me get situated. Made the process seamless
kamikaze341979
7 months ago
I have been renting a unit from SPS for a while now and I am very pleased with the service and committment to their customers. I highly recommend this outfit for your storage needs.
Lee Davis
6 months ago
Easy to find. Friendly staff. Cool Security Swag TShirt! Clean facilities and most importantly, no rodents eating through my cardboard storage boxes! I cannot tell you Have Ive experienced that with another popular storage rental! :(
Lorrie Mandoriao
5 months ago
My sister and niece have units there and highly recommended them. Michelle was so friendly and helpful. She saw our truck load of belongings and fixed us up with a unit just the right size for our needs.
Christian Miranda
5 months ago
Easy and convenient public storage. Thankful to have Michelle work with us!! Would highly recommend
C Kane
5 months ago
Michele and Kevin are awesome! The place is very clean and safe. I have been storing here for years on and off and I will never rent anywhere else!
Stacey Hill
4 months ago
Michele is very professional and helpful. I appreciate the service that is provided by the Pinole facility.
Kristina Bennett
2 months ago
I have rented from Security Public Storage 2 different times, and have always found the employees and manager very helpful and kind. The manager was really professional about me being late on my payment and let me know I didn't sign up for automatic withdraw , to which I am remedying. Units and facilities are clean, and they seem to run a tight ship so you feel safe about leaving your items there in storage. I would recommend this storage facility to anyone looking for long term or short term rental.
maryela bojorquez
2 months ago
Excellent customer service! Security public storage has convenient location, parking to load and unload, carts to help with your containers, each unit has individual alarm system (so it is very secured)! I really like this place, this is the first time I rent a storage unit and it was the best choice, I will rent from them again!
Moses Cathey
2 months ago
Excellent Facility. The security cameras and individual alarms for each unit makes me know that this place is safe and secure. I would recommend this location to anyone considering a storage unit.
monique santiago
1 month ago
The Manager Michelle is very friendly and gave me all the information I needed.
The place looks very nice and clean. It is affordable!
Vivian Preston
3 months ago
Great place to store. It's really safe with all the cameras and alarms. I have been here over 3 years and am very happy with the service. Michelle and Kevin are very nice and helpful.
C Marie
1 year ago
Excellent customer service. They are very knowledgeable & friendly. The facility is clean & I felt safe walking around alone.
shelley crenshaw
1 year ago
Sandra in Pinole was so helpful. I had a problem with my unit and she contacted Drake immediately and they addressed the issue very quickly!!
Great experience!
Meghan McCann
1 year ago
Very good. Longer hours than a lot of other Public Storage locations and the area itself is well maintained and clean
Eddy P.
1 year ago
Moving out of my apartment and needed a storage unit for my stuff for a few months. Wanted a safe and secured place. Searched on Yelp and found this place....
Bernardo D.
1 year ago
Walked in here to see the different size storage units and was impressed with the "Security ",hence the name, this place had. It was clean with great...
Nykk B.
1 year ago
Love this place! Needed a storage unit last minute and Sara had us in and out in a matter of minutes. She also gave us tons of information on the safety of...
Heather R.
1 year ago
i've been with SPS since 2013, after a really atrocious divorce. they always recognize me at the front and they're so kind about me being free from my...
Joshua C.
1 year ago
Great staff. Sara is wonderful and if u need storage facility this is the place. Great price and always very clean
Suzzette Celeste J.
1 year ago
I've been w/ this Security Public Storage in Pinole for more than 7 months and I am satisfied w/ the clean environment, customer service, access to parking...
Mrs. X.
1 year ago
Sara was awesome, fast and friendly! Customer service was impeccable! We can't recommend it enough. It's our second time using this very clean, reliable...
Cemone B.
7 months ago
Sarah is Brilliant and I'm Very Happy!
Sarah is Brilliant. The best service at a storage place I've ever had! Kind, theroux, and super professional, she...
Tom W.
6 months ago
I was so satisfied with my service her. Very clean and convenient. Michele was so friendly and helpful and explained things so thouroghly. I'm very impressed.
Allen C.
6 months ago
The non-profit organization that I work for has a space here. It is conveniently located just off of the freeway.. the grounds are ALWAYS clean and in good...
Smiley R.
5 months ago
Awesome customer service! Prices of units are reasonable. Ask if any promotions are going on, chances are there is! Love this place!
Johnny S.
4 months ago
This is the best storage business on this block
Because it is economical which fits my budget
Marisa L.
4 months ago
Great customer service!
Safe, awesome, convenient
Michele and Kevin do a great job with keeping the facility clean, safe, and friendly. Always my number one...
Ryan M.
2 months ago
Wonderful and caring staff here! I feel my storage unit is safer here than any other storage facility around.
Thank you so much Michelle at the Pinole...
Alex H.
3 weeks ago
Clean facility and their rates are reasonable.
They also have trolley/cars that we an use to move in large items as well as padding.
Nikki c.
11 months ago
For the most part the staff is great. They work with you to make sure you have the right size for your needs before you start loading stuff in. However,...
Shum K.
5 months ago
I was greeted in by Sarah. She is nice and professional. She introduced me and my partner to the facilities. We were very happy to begin with. We had...
Storage Facility Amenities4 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Online Bill Pay
Georgette Jakes
1 year ago