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DeLand Self Storage

1805 North Woodland Boulevard, DeLand, FL 32720

Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.0
Write a Review

Bryan Weller

5 years ago
rating 5.0
Nice, friendly, helpful staff...

Lora Lainio

6 years ago
rating 5.0
The staff is very pleasant and friendly, clean and reasonably priced storage facility :) would recommend

Tommy Morrison

5 years ago
rating 5.0

John Padgett

5 years ago
rating 5.0

Jw

5 years ago
rating 5.0

jose fernandez

5 years ago
rating 5.0

Brittany Cochran

5 years ago
rating 5.0
Very friendly staff. All around great storage facility.

mike garcia

4 years ago
rating 5.0
Many options great prices.

Luana Guzman

4 years ago
rating 5.0
Caroline Reichie didn't pay her rent for almost 3 months and then got upset because is was going to be auctioned. so I prorated her out when I didn't have to and she left a ton of trash, roaches etc in her unit for me to clean out after I did work with her. I have email from her stating "Thank you for all you have done for me". Will be happy to show it to you if you have any questions regarding out customer service. as for Christine Pritchard, see isn't in our system at all. I not sure what the problem is there. Please visit us before you make your decision . :)

Luana Haigood

4 years ago
rating 5.0
The customer didn't pay her rent for almost 3 months and then got upset because is was going to be auctioned. so I prorated her out when I didn't have to and she left a ton of trash, roaches etc in her unit for me to clean out after I did work with her. I have email from her stating "Thank you for all you have done for me". as for The other customer, I see isn't in our system at all. I not sure what the problem is there. Please visit us before you make your decision . :)

John Drake

4 years ago
rating 5.0
Best Staff and location is always neat & clear....Gated and 24hr surveillance.

Rebecca Simas

4 years ago
rating 5.0
Amazing staff....I was very pleased with the help in a crisis situation...has all the supplies u will need...reasonable prices....best in town actually

KayC Christiansen

4 years ago
rating 5.0
Good service. Clean facility.

Ware Wolf

3 years ago
rating 5.0
Very nice people

Team Zee

3 years ago
rating 5.0
Stored my car their for 3 years. No issues, decent pricing.

Larry Ross

2 years ago
rating 5.0
Location is convenient and staff is friendly and helpful. Like the new app to open the gate!

Bryan L

2 years ago
rating 5.0
I rented a unit here for almost 3 years very nice people to deal with. I would definitely rent from them again. Grounds were always clean, maintenance people were helpful and friendly. Luana in the office is great!

Larry Ross

2 years ago
rating 5.0
Location is convenient and staff is friendly and helpful. Like the new app to open the gate!

Team Zee

3 years ago
rating 5.0
Stored my car their for 3 years. No issues, decent pricing.

Dawn Yarbrough

1 year ago
rating 5.0
Friendly staff, excellent units.

Rita Staudt

1 year ago
rating 5.0
This place is wonderful. The manager, Luana, has been with the company 11.years, is so nice and flexible. She will work with you not against you.

donald dinovo

1 year ago
rating 5.0
Great service and friendly staff.

LilBit Fleming

1 year ago
rating 5.0
Friendly, safe & clean restrooms

LeNee Barthel

10 months ago
rating 5.0
Very helpful and wonderful service

Christopher Kemmett

9 months ago
rating 5.0
This facility has amazing customer service as well as great prices. The property manager Luana has been such a pleasure to work with. They are always my first choice for storage!

Rebecca Simas

8 months ago
rating 5.0
Love the service and safety here

Rob Ennis

8 months ago
rating 5.0
Great Facility and a great Mgr. Luana was so professional and knowledgeable. She helped me pick out exactly the size unit I needed. I would recommend DSS to anyone needing a storage unit. Rob

Carissa Hogan

3 years ago
rating 4.0
We recently moved to Deland and decided to move our household items ourselves. In order to make the transition easier we decided to use a storage unit to store items prior to getting access to our new home. Deland Self Storage was just two minutes from our home so it was the most convenient location. We needed a large unit and thankfully we were able to get the only one available. (NOTE: If you are trying to find space during the summer availability is limited due to Stetson students storing their items) The manager was extremely helpful. Only four stars because there is no refund for partial months. Do not pay in advance if you think you may remove your items sooner as you will not get a refund. Facility is okay, the roof in our unit had ceiling areas that were sagging, falling in. Previous water leak was evident. Our unit was an outside unit and dirt, debris was blown into door despite it being closed. Smelled musty. We were only storing for one month so we weren't too concerned, but it might be an issue if you have items susceptible to the weather/humidity/moisture.

Christine Weldy

3 years ago
rating 4.0
Very nice storage facility and employees

JoAnn Worthington

1 year ago
rating 4.0
I have unit there. It's okay.

Deana Herb

10 months ago
rating 4.0
Very friendly and clean.

Josie Mae

7 months ago
rating 4.0
Very nice storage! Of all different sizes, and nice pricing!

Michele Tompke

1 year ago
rating 3.0
Be en there for years, finally more expensive than I could handle

Justin H.

3 months ago
rating 2.0
If you want cheap storage, this is it. You also get homeless people living in the storage unit down the hall. The last 3 times I encountered them I reported it to the office and was told their lease was not being renewed and they would be gone. Months later, there are still extension chords running down the hall into their unit to power their devices. Ive been there when they were cooking somehow, smoking indoors and had their shirtless buddies on broken down bicycles hanging out. Ive watched the shirtless guy on the bicycle sell trinkets to the lady that works in the office so I assume that this is condoned. I wouldnt write a public negative review if I hadnt exhausted all other means of resolution. Ive left voicemails for management, Ive spoken to them face-to-face on multiple occasions and Ive shown them the unit and the extension cords and all of the things involved and nothing has been done.

Justin H.

2 weeks ago
rating 2.0
*Updated, see below* If you want cheap storage, this is it. You also get homeless people living in the storage unit down the hall. The last 3 times I encountered them I reported it to the office and was told their lease was not being renewed and they would be gone. Months later, there are still extension chords running down the hall into their unit to power their devices. Ive been there when they were cooking somehow, smoking indoors and had their shirtless buddies on broken down bicycles hanging out. Ive watched the shirtless guy on the bicycle sell trinkets tthe lady that works in the office so I assume that this is condoned. I wouldnt write a public negative review if I hadnt exhausted all other means of resolution. Ive left voicemails for management, Ive spoken to them face-to-face on multiple occasions and Ive shown them the unit and the extension cords and all of the things involved and nothing has been done. Update. Still nothing has changed. Took pictures of the unit being lived in and their extension cords that are now hidden better. Hey management, go take a look at unit 201.

Christine Pritchard

4 years ago
rating 1.0
HORRIBLE!!!! Rates are high for the area! The customer service sucks....they're only nice to you if they're collecting money. And it makes NO DIFFERENCE what the situation is, THEY WILL NOT WORK WITH YOU!

Caroline Reichle

4 years ago
rating 1.0
HAD a friendly staff. I don't know what happened over the past year but it's absolutely RIDICULOUS now!! Proceed with caution. Disappointing and negative experience. Wish I could give them 0 stars for their customer service.

Al Nelson

4 years ago
rating 1.0
There is never anyone in the office. Akways a sign on door saying will be back. I have come by 3 different days to get a unit and called many times. Do yall not need the business or what?

E. Herring

3 years ago
rating 1.0
Very nasty attitude and downright horrible experience from the manager Luana Guzman. The cleanliness and pricing are not the best. Just called other storage units in the area and found better pricing and better service! Please look around before joining this one.

Lynda Bannon

3 years ago
rating 1.0
If I could give this place - I would. The customer service is non- exsistant accept when you give this woman money. Even if you have proof that she is lying & trying to defraud you. Plus when you try to show her the paperwork that she had given you when she rented the storage unit, she snatches it out of your hand. I called the cops, but she convinced them I was in the wrong. The compromise the cops made was for me to get my things out by end of business that day or it would be autioned off. Now I had only been in that unit for a week & 2 days while my husband & I found a new place to live. Well we got our stuff out. She did not want to refund my money until the cops convinced her too. However I had to wait for it. Finally it got to me. This woman mentioned that if my rent wasn't paid on time, it would be like scene from storage wars. This woman will do anything when she is proven wrong. DO NOT STORE YOUR STUFF HERE. THERE IS A VERY GOOD CHANCE YOU WILL LOSE IT!!!

Larry Grimm

3 years ago
rating 1.0
Good luck getting them to answer the phone, 3 days straight no answer, I think they operate from voicemail only. UPDATE, she did get back to me, and she was rude, she obviously does not like what she does for a living. Prices are way high compared to the other units in the area, 10x10 CC was $172, when the other units in the area are $125 to $150. Unless you really need a unit close to home, stay away.

Bruce Baranovic

2 years ago
rating 1.0
The management sucks cares nothing about be customer at all

Bruce Baranovic

2 years ago
rating 1.0
The management sucks cares nothing about be customer at all

Jennifer Rzepiejewski

2 years ago
rating 1.0
My father passed away and two days later someone had broken into his unit and stole every single item he had. Anything sentimental to his kids are gone . We have nothing of our dads or the items he had from his children. Pictires, trophies, memories.....gone. Lauanna the manager changed her story many times and said she would look into the video footage which she has not done. Do not use this storage facility. .

3 six tuning Anderson

2 years ago
rating 1.0
Couldnt believe how we were spoken to and treated during the process to rent a storage unit. Extremely rude, took my business to a different storage unit across town where it was appreciated. I wouldnt risk storing my excess tools at such a business like this, nor would I ever treat my customers like that.

Minolta Araya

2 years ago
rating 1.0
WISH I COULD GIVE NEGATIVE STARS! Actually INCREASED rates during a global pandemic, these people are the definition of scum. I have never had worse customer service in my life, they actually are THAT bad. AVOID at all costs, do NOT store your thing here.

Jennifer Back

1 year ago
rating 1.0
Good lucky getting ahold of someone from this place.... after a few phone calls with no call back I drove up there had a face mask on and you could see someone sitting in the office I knocked on the door several times and called while standing at the door and no one answered. Would give them a zero if I could

Tanasha Nelson

4 days ago
rating 1.0
Everything in my unit got damaged from roof leaking. On top of that having homeless people living in the units and always around. I paid good money for my things just to take the risk I guess of getting ruined or stolen. Management is extremely rude
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rating 2.0
5 Reviews
Write a Review

Deborah A.

11 months ago
rating 5.0
I recently moved here to my birthplace Deland from St. Louis, MO..Luana was absolutely wonderful & so welcoming! She was very helpful and I was thrilled to...

Nikki C.

2 weeks ago
rating 1.0
We had a reservation for May 1st & had been billed a deposit to hold. Showed up May 1st to access the unit & office was closed - it was a Sunday, so...

Angie V.

9 months ago
rating 1.0
The worst experience I've had with a rental unit thus far. The manager was rude, unprofessional, disrespectful and racist. She stereotyped us because we...
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  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Wine Storage