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Office Hours
MON - SAT9am - 6pm
SUNClosed
Gate Hours
Daily6am - 9pm
Storage Customer Reviews
Christian Jester
4 years ago
Excellent storage service at a great low price. The lady at the front desk was very helpful and friendly; we were well taken care of! The facility and storage units are also very well maintained. I highly recommend this place.
Kay Ford
4 years ago
Amber is so nice and helpful. People like her give you hope for the world...there is another lady and gentlemen there that are also very friendly. All in all this is a wonderful place to rent storage. I have a storage unit and a parking spot i have been renting for the last 8 months. The price is right and the service is outstanding
David Yohan
4 years ago
Because Amber Lee was a rockstar energy drink and was just energetic and a cool person. She was both professional and frivolous. And the golf cart ride was fun. I recommend this place to everyone.
VP Drift
4 years ago
Extremely helpful staff! Especially Amberlee! Got me moved into the perfect storage unit for my needs, and a great parking spot for my trailer! Been coming here for several years and wouldn't go anywhere else, Very secure facility, never had 1 single problem. Highly recommended!
Larro Tidwell
4 years ago
I'd like to thank US Storage for a great experience and clean facility. The managers are very knowledgeable in there jobs. Ms. Ann Alday was very helpful and went the extra mile to assist me experience there. Thanks again I'll be sure to tell all my friends!
Jeffrey Wyant
4 years ago
My experience with us storage was made very simple by amber Lee's help. She was friendly efficient and thorough she took the time to show me the things I needed to see and help me to understand about the things I would be storing and how I could store them I would highly recommend that anyone going to u.s. storage please look for her to help them she is a really great person and has a Charming personality .
Dana Neal
4 years ago
I was there today and Amber Lee was outstanding and very professional!! Service for my needs at the storage facility was second to none!!! Thank you so much!!!
Thomas McLoone
4 years ago
US Storage was very clean and nice. The storage center was perfect for when we had to put our house for sale so we could de-clutter. Amber was awesome and was helping 5 customers by herself at the same time.
They even have a large truck to use to help with your move.
Thank you Amber and US Storage!
Alicia Tuel
4 years ago
Great service from Amber! She was very helpful making changes to our unit and very pleasant. Highly recommend talking to Amber and US Storage Centers!
Katharine Merola
4 years ago
This place was so easy to work with! They helped us get a unit very quickly, and the free move-in truck was really helpful. Great experience so far!
jon smith
4 years ago
Awesome experience at this storage facility and Amber Lee was extremely helpful and knowledgeable about what she was talking about.
Donald Black
4 years ago
Amber Lee was very courteous and professional.Also the property is well kept and clean.
Eric Davis
5 years ago
This place is amazing. I've dealt with a few storage facilities during my time int he military and this place is far and away the best run I've ever done business with. They are professional, clean, and flexible. I highly recommend them :)
Cheryl Munn
5 years ago
Michele was very friendly and helpful. Best prices in the area.
06/2016 New account. Fast friendly service. Still good prices.
Christianna McMichael
5 years ago
Edwin Rodriguez is awesome! He went above and beyond to make sure everything I needed was done in a timely manner. The units and the surrounding areas were clean and maintained. I would highly recommend this place to anyone and everyone.
Oscar Torres
4 years ago
The manager Amber Lee real good person even that i dont know full inglish i could understand her
Sherry Gunn
5 years ago
I am a firm believer that when someone is kind, courteous and knowledgeable of the business they're in that people will naturally want to become a customer with that company. Alex Ruiz is friendly and knows how to make someone feel welcomed. He helped me choose the best option for my situation and I am excited to let others know about my experience there! Nice job!
Tom Barile
4 years ago
Very smooth rental experience. Liked that they gave me a few free hours with their truck as part of my rental.
Raymond Shaw
5 years ago
Excellent customer service, excellent rates and an overall great facility! We rented a 10x15 unit for much cheaper than anywhere else we could find and the free moving truck was a terrific bonus. The fast and efficient staff at this location made the experience even better. Thanks a lot Matt for all your help and your professionalism while serving three customer simultaneously! If you are looking for a storage unit, I definitely suggest you give this US Storage facility a try!
Kassie Lovelace
4 years ago
Today I was making a payment was having a hard time with the automated service and Amber definitely help me out and when she saw that my payment went through she immediately called me and let me know everything was good that they received my payment Amber definitely did great customer service love this place great customer service
Francisco Rodriguez
4 years ago
Ann and Amber were very sweet and professional. I will come here again! :)
Jacob Gleaaon
4 years ago
So helpfully and nice ann really knows what she is doing helping me get the right size unit for all of my stuff thanks guys you rock.
Debbie Wood
4 years ago
What GREAT customer service! Thanks to the help of Amber Lee, I am a happy camper for the second time at this U.S. Storage location. It's such a rarity these days to meet an employee who cares about their customers' needs as well as maintaining the facility where they work! Bonu$, too--- I'm actually saving money!
April Brown
4 years ago
Amber Lee was wonderful! Huge help! Very informational! Very impressed with the prices and all the units! Very nice property! Very friendly and polite would most DEFINETLY refer anyone and everyone to come check it out! Very impressed! You will be too! Come on down!! :):):):)
J T
4 years ago
Great service here! Amber Lee was super helpful and answered all questions that we had! They have AC units and will show you around whenever you're looking for the right unit size for you. 10/10 would recommend!
Bertie Auman
4 years ago
Absolutely great service. Amber lee really helped me out explaining everything from the units to the information on the paper work.and giving great advice on what I should do. Thank you so much Amber!
Rachel Mclean
4 years ago
Jean and Amber were awesome. They took their time to show me several units and helped me determine what I really needed. Thank you and I highly recommend them
Skylar McKenzie
4 years ago
All I can say is EXCELLENT service! The Property Manager is very professional and took his time to go over the details with me and help me estimate what size I needed. I really appreciated that.
Henning Fine Art
4 years ago
The Storage Facility is very clean and well maintained! Amber in the front office is very professional and nice offering a valuable addition the the company. Fair prices & HIGHLY Recommended!
TIME IS OF THE ESSENCE
4 years ago
My experience was amazing, he help me right away and I was able to get all the information I needed in a timely fashion. I would definitely recommend this place to my family and friends, The service was excellent!!
Marissa Scott
4 years ago
Amber Lee was an awesome sale associate, she helped me find a nice storage unit for all my greys anatomy collection, Definitely keep her in mind for the future!!!
Ebony Grittani
4 years ago
I called about 3-4 different places this week and begin to stress because no one had inside storage. But thank goodness I waited because I got a good deal with US Storage. I also received excellent customer service with Amber!! She was very Nice and thoroughly explained everything in detail. Great price + great customer service= Winning.
Productions Team
3 years ago
Awesome customer service, he was very thorough with details of the transaction. I had clear understanding what was expected of renting unit and my obligations. It was economical in comparison to other storage facility. Thumbs up to John the manager.
Lena Ramirez
4 years ago
Excellent customer service and an awesome price!! Very clean facilities, just needed it for two weeks to storage my kids stuff during UCF summer break but will keep using it in the future!!
Heather DeBice
4 years ago
Edwin gave me great customer service. The facilities are clean, secure and easy to drive through. He went above and beyond to give me a very competitive price and great discounts on top of that! He personally showed me how to work the locks which are a great benefit to this storage center. Won't rent anywhere else in the area and hope this gem doesn't fill up and stay full. They give everyone else a run for the money! Best A+
Nadia St. Surin
4 years ago
I was surprised by the service and great attitude John displayed. He was beyond helpful. I recommend
Raymond Rodriguez
3 years ago
Amber provided great customer service. Best prices and deals around. A+
Imperium Title
3 years ago
Great affordable pricing!.... AMAZING CUSTOMER SERVICE....made my hard situation better. Thanks again your staff is wonderful.
Rhonda Hayden
3 years ago
I am getting ready to move to Winter Park and could not decide if I wanted to rent a Pod and have them store my furniture or rent a storage unit- I met Amber last Sunday and because of her excellent customer service skills and the time she took with my daughter in law and myself I decided to rent the storage! Customer service is hard to find now days and Amber was fantastic -
Luis Alberto Nieves Colon
3 years ago
John was the best. Thanks for all the help. Great storage facility
mark devasto
3 years ago
John is the best, he help me out a lot and fast too. Great storage place, cameras all around. Customer service is great and security too!! Thanks John!
Paris Clark
3 years ago
Jean "John" is wonderful! Very personable and makes the signup process easy. Walked us through the facility and pointed out key features. We had questions about different places around the area and he was knowledgeable to point us in the correct direction. While we were in the office he multitasked between a few different customers with ease and acknowledged everyone.
Gus Salmon
3 years ago
John is a great guy. He works hard and is always eager to lend a hand. One if the nicest managers to run this place since I took procesin of my unit/s. 5 stars!
helmsleyy
3 years ago
Just rented a unit. Office is 1st class. Attendant very nice and can talk football. Sastisfied so far.
Luis Rodriguez
3 years ago
Jean was a very Super great help in me finding me a great unit to rent , I highly recommend you to see mr Jean and he will assist you in any thing that you may need
jin d
3 years ago
I was moving needed somewhere to store my whole house til my new home was finish being remodeled. I went at US storage centers on Aloma ave. Immediately i was impressed by the cleanliness and security. The Manager John was very professional and helped us pick the right size storage unit. The price was fare and the whole process was painless. 5 stars
Hernan Matos
3 years ago
John and Amber were amazing! They took good care about explaining everything to us.I will recomend this place to my friends!
Vonelle G
3 years ago
A++ service all around. In less than an hour Amber got me sized up, signed up, and out the door. The place is secure, clean, and the price cant be beat for the location. Thank you again Amber, you are a gem!
Michael velazquez
3 years ago
Jean was very fast helpfull and professional i will b most deff coming back if i need a unit again
Judy Hanlon
3 years ago
Ron is very helpfull with check in and calls to follow up with check in. Nice place and very conveniently located.
Paula Gamba
3 years ago
Jean was really nice and hopeful!
We got a really good deal. Highly recommend!
Sterling Skye
3 years ago
Jean was great! Answered all my questions and got me the perfect size unit.
Felipe Lopez
3 years ago
Terry is the best person Ive worked with in renting a unit its the second unit Ive rented cause of the great customer service
Lauren Quackenbush
3 years ago
John was great to deal with! Had everything ready for me when I got to unit! No issues , unit clean and easy to get in and out!
Gilbert Ortiz
3 years ago
Jean was very helpful, informative and understanding to my situation. Great customer service by Jean.
Sunnie Stearman
3 years ago
John was amazing!!!! Very helpful and cheerful person with great customer service :) Im very happy with this storage and would refer it to anyone!! Good job John thank you for all your help and thank you for greeting us with a amazing smile
Roberto Carro
3 years ago
I have been waiting to get in this storage. Jean called and gave me the good news. They had a 10x20 available for me. It was worth the wait. Great service
Robbie McCarty
3 years ago
Jean was awesome and got me into a unit quickly. The price was spectacular. Go there
Brandi Shramo
3 years ago
Excellent service from John today at this facilty. Very helpful in choosing what unit. Also showed us the unit and made sure we were comfortable with the location . Would definitely recommend this location to others
DrewOnLifeTV
3 years ago
One of the nicest customer service Ive experienced in while. This one lady named Theresa showed me around the whole unit with her go cart, explained in very detailed for what I was getting into and answered all my questions and she even was about to go to lunch but saw me and decided to help instead. Please give this place a chance if you havent!!!
Laly Roman
3 years ago
Best place to go with amazing customer service. Jean was very helpful. This is my second time going to them and I recommend them to anyone thats looking for a public storage units.
Manny Dominguez
3 years ago
The process took 10 minutes and prices were awesome! Nothing more to say. Great option to store stuff!
Maria Chen
3 years ago
Terrific service! My truck was delayed for a few days. Jean was very accommodating and holds the unit for us. Awesome! Clean and secure place!
Dylan Anderson
3 years ago
Theresa is amazing and helped me with all my questions. I got my storage unit here and had a great experience as well.
Jennifer L. M.
3 years ago
The facility was excellent and made our move incredibly easy. Carts were always available for use and the hours of operation/access were very convenient. We ended up paying somewhere in the $80 range for about a month of storage in a small/medium unit with AC. Incredibly great value.
Essence Musiq
2 years ago
I was so lucky to find this place. The price was right and the manager help me through the the whole move-in and storage process. I was very impressed at the high level of customer service with a smile.
Kimberly Dickinson
2 years ago
Customer service in the office was excellent. They went beyond what they had to do. I would highly recommend this place if you want the best.
Danny Dulgar
2 years ago
Nice storage units. Good price. Great staff!
Thanks John for putting up with our indecisiveness during that low battery alarm.
Papo Montanez
2 years ago
I'm very happy with this storage facility. Clean, secure and great srrvice
Jill Simpkins
2 years ago
The site manager Jean is amazing and got me into the storage unit I needed super fast. So polite too!
Richard Berardo
2 years ago
Helpful and personable staff. Great location. Good prices and good storage .
Jeremy Moshette
2 years ago
Very good customer service. Also walked me through all the security features of the storage. Great all around.
Jesus Jimenez
2 years ago
Just moved up to Orlando and Jeans attitude was so great! Prices are awesome too for the AC units!
Jay Prefontaine
2 years ago
Very helpful rep, easy transaction, great price and quickly had a unit. Would recommend
Fabian Luis Torres Benitez
2 years ago
Great service the placebis clean and safe. I recommend. Thanks Jean
Kk Kk
2 years ago
The staff was help very nice and helpful, and offered a great price. So glad that I found this place
Alex Garcia
1 year ago
Best storage facility. I'm very happy with the security and maintenance of the place. 5 stars
Madison Acevedo
1 year ago
Well have been a customer before. My last experiense was great hopefully it will be the same this time around. Will update when i no longer need the storage unit.
Susianna Swat
1 year ago
Usstoragecenters in Winter Park is the best place man I've never had a place that they treat me so good and the manager there Sean he's really cool he's very very helpful and this is one of the cleanest storage I've ever been to I recommend this place to anybody looking for storage
jin d
1 year ago
I was moving needed somewhere to store my whole house til my new home was finish being remodeled. I went at US storage centers on Aloma ave. Immediately i was impressed by the cleanliness and security. The Manager John was very professional and helped us pick the right size storage unit. The price was fare and the whole process was painless. 5 stars
Hugo Hall
1 year ago
I'm a returning customer. Anytime I need Storage I come to US Storage centers in Winter park. The best facility around.
L Hardy
1 year ago
John always gives great customer service. Nicole is very pleasant as well. Easy move in. Reasonable fees. Great located. Thanks US Storage Winter Park!
Delania Prater
1 year ago
John and Nicole are extremely helpful and great place for self storage. Very happy!
victor barreto
1 year ago
The place is very good! John and Nicole are great! Professionalism and attention to your needs. Thank you!
Nishma Santiago
1 year ago
Fast and easy process was smooth jean was the one who helped us he gave all info we needed I recommend to anyone
David GM
1 year ago
Jean and Nicole were super helpful in getting us into a unit and even when we had to switch a few times, made it super easy
David GM
1 year ago
Jean and Nicole were super helpful in getting us into a unit and even when we had to switch a few times, made it super easy
Gavin Henry
1 year ago
Nicole was one of the most professional and knowledgable people I've had the pleasure of dealing with for customer service.
Carlos Anderson
1 year ago
Great customer service and great personnel. Was blown away with the excellent service provide at the Aloma location. Recommend it for all my fellow active and retired or veterans brothers at arms.
Melanie Chorzelewski
1 year ago
Very safe and convenient storage units and great prices! Nicole at the front desk made it a very easy process and she was extremely sweet and easy to talk to.
Samuel Serranno
1 year ago
Nice place, very clean and very friendly staff... best price around can't beat it!!!
Jon PropManagement
3 years ago
been to several storage places before coming here. I have the say this is the best one yet!
jose claudio
11 months ago
Wonderful associate Nicole. Very knowledgeable in products and services. All smiles.. A pleasure.
Jon PropManagement
3 years ago
been to several storage places before coming here. I have the say this is the best one yet!
Elke Velez
11 months ago
Great customer service. Recueved a tour today by Jean Desroches. I changed storage size and he still honored my discounts. Moving in tomorrow. Great facilities!
alexandra colorado
9 months ago
I've used this storage unit before when I first moved to orlando,and now that I'm moving it's only right i use there services again while I get the next apartment ready. There one of the best places to use in my opinion as there cheap and easily accessible and the manager or owner is awesome, he always gets me a great deal which in a low budge move is the best and very appreciated.
ricky king305
6 months ago
The management team here, Jon and Nicole are a good duo. Their both helpful in many ways to explain , superb customer service, I been here for a while and have never had one bad experience with either manager.
Trick Morse
4 months ago
Great prices and top of line customer service. Jean took a lot of time with us and went above and beyond showing us units and giving us an abundance of resources for our move.
Will definitely recommend this place! Two proverbial thumbs up!!
Christian Fuego
4 months ago
Nicole is amazing! She is so friendly and knowledgeable and helpful it was one of the greatest customer service experiences I have ever had! The facility is very nice!
Naj Brown
3 months ago
Ron did an amazing job getting us all set up with the unit, and explaining all the details for our understanding. He was also very attentive and helpful with placing our items in the storage. All around great guy and customer service, highly recommend!
Ny Brown
3 months ago
Ron was really helpful and he even helped us move our items in and took us around 10 minutes. He was funny and very helpful, i really recommend it. The units are also very clean which is expected because our mom rented a unit a year ago. Happy customers.
Evett Cadogan
3 months ago
I have looked at other storages and this one is by far the best. In terms of customer service, it doesn't get better than this. Everyone is super helpful, they go above and beyond to make sure you are satisfied. I definitely recommend.
Ray Beckett
3 months ago
Seth and Lauren were great. Extremely helpful and very pleasant to deal with. Very good pricing. I highly recommend this place.
trinity fox
2 months ago
The place was easy to find and very clean. Cris the attendant was very helpful and friendly. He took us to view the unit we were interested in and answered all our questions. Plus they have a special going on right now ! Definitely recommend
Brandi Elliott
3 months ago
I was helped above and beyond when I came into the office from Seth and a younger lady at US Storage Centers. I'm sorry I didn't get her name. I was just looking to buy a few boxes and walked out with a whole needed moving kit that she sold me.
The best part of going above and beyond for your customers is carrying the whole moving kit across a street and upstairs to my apartment. If you need anything from here besides storage they got you on moving products as well. It was a great first time walk in. I will come back again.
Xochi Lugo
4 years ago
US Storage & their Winter Park team was GREAT!! I was relocating from NYC during a hurricane/tropical storm, and Amber helped me with my process from start to finish. She confirmed and reserved the storage unit for me after my initial request online. The day prior to move in she called me back to confirm my appointment, which I wasn't sure I would be able to make my 10 AM appointment due to be stuck in North Carolina during a tropical storm. Amber reminded me that as long as I came in on the same day I was scheduled for the time was flexible, and I would still qualify for the move in discount.
Upon my arrival, Amber showed me the unit in question, showed me a slightly larger unit for my comparative value and walked me through my entire lease process.
My experience was great and I would absolutely recommend this facility to family and friends.
The only thing that would have made my experience better would really have been if the facility was indoors, as I did move in during a tropical storm system, I got soaked.
Peter McCartt
1 year ago
Friendly, courteous, and helpful staff. Units are secure, clean and affordable. Would recommend to anyone.
Sam Quinones
1 year ago
I'm a Handyman and didn't have space at the house.. I walk in and the nice lady Nicole help with the process of getting me a proper space for my needs.. I recommend this facility..
Sam Quinones
Thanks
James warren
3 years ago
I originally gave them five stars because they gave me a deal. I would continue to give them five stars for service but there are a couple things that worry me.
1. There is a homeless community that lives there. So if you have a camper and are thinking about parking it there I would look elsewhere. Also on more than one occasion I've been approached and solicited for money buy people actively smoking drugs. This is within the gates. I have notified them I'm sure others have as well. I get this is going on after hours but at least hire temporary security to trespass these people. This is why I am giving them 3 out of 5 stars.
2. I am on the second floor and they have this plastic covering the ceilings. I guess because they have a leaking roof. Again, I'm just guessing but every time it rains I hear tons of water dripping onto this plastic. Now it might be engineered to work like this but the sound of that water dripping onto the plastic makes me very nervous. I've been there for about 6 months and have not noticed any leaks. So I'm not going to take off any stars for that.
Three Sixty
3 years ago
We have 5 days from the first to make a payment. Yet the manager is calling me in the middle of work on the 3rd day demanding payment. I am pulling my belongings out next month!
All the reviews here are fake. Immediately When you sign up for a new unit they tell you to sign into your Google account give them a 5 star review.
Three Sixty
3 years ago
We have 5 days from the first to make a payment. Yet the manager(Amber) is calling me in the middle of work on the 3rd day demanding payment. I am pulling my belongings out next month!
All the reviews here are fake. Immediately When you sign up for a new unit they tell you to sign into your Google account give them a 5 star review.
Metro Add
2 years ago
Worst Storage EVER. Had My Whole Storage Broken into within a week !!! You would think that since there is camera footage ur things would be safe and everything is recorded WRONG!!!$20,000 worth of things got robbed from my storage NO FOOTAGE WAS SUPPOSABLY found .... Had insurance and still have yet got reembursted or even try and atleast found out who did it!!! Worst desicion of MY LIFE RENTING FROM USSTORAGE -& the manager jean seemed very helpful atfirst but now i feel like he can careless about the safty of anyones things and would not do anything to fix the problem that happend on his properrty.
Trea S.
1 year ago
I've had a unit for a couple of years. Never any issues, clean and safe.
When I needed customer service or had questions they were always helpful and...
Marjorie R.
1 year ago
I had the best experience at this location. After doing some research online based on reviews and location I decided to give them a try. Jean took care of...
Gloria P.
3 years ago
Everyone in the office was very professional and kind. We made jokes and had a really good time. I The Storage unit was clean and very nice. I would...
Storage Facility Amenities8 Amenities
- 24 Hour Access Upon Approval
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Climate Control
- Drive-up Access
- RV, Car, Boat
- Wine Storage
Joseph Donohue
4 years ago