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US Storage Centers

27194 Camino Capistrano, Laguna Niguel, CA, 92677

Office Hours Now Open
  • MON - SAT9am - 6pm
  • SUN10am - 5pm

Storage Customer Reviews

Frank darras

1 year ago
Julie was so easy to work with and very professional. The process was simple, sign up was easy and this was my second unit rented here. Nice to work with people who love what they do.

Z Bon Vivant

1 year ago
Nice location, clean place & affordable prices. I like that my storage unit has light, in case I need to retrieve something late in the afternoon. The place is immaculate clean and Cris was courteous and very helpful.

Eva Hester

1 year ago
I met with Cris and he was wonderful. He showed me two different unit sizes to find out which one would best fit my needs. He took the time to answer all my questions and explained everything thoroughly. The facility is very clean and feels very safe. It has easy access to the freeway which is a plus.

Natally Sanchez

11 months ago
The owners are super nice and friendly! They are always very helpful and have the best prices around!

Kaiya Aaliyah

1 year ago
We needed a new storage facility in the area. I found this location online with various units available and I also saw all of the excellent reviews. Came in and Cris helped me today with my move in and was absolutely amazing! The entire process was simple, thorough and painless. He offered assistance in every way possible to help the transition go smoothly. Very clean units, well organized property. Their reviews are well deserved!! Thank you so much Cris!

Karen Widdicombe

1 year ago
We used U.S. Storage for just over a year. The staff were easy to work with and the facility was clean, well-lit and easily accessed. We've used storage in other locations and really like this one.

Chris Parker

1 year ago
I had a great experience using US Storage Center Laguna Niguel. Julie was very helpful and explained everything clearly. The facility is clean, well laid out and convenient to use. I would recommend it to anyone needing storage space.

Teri Hausman

1 year ago
This is the best service I have ever experienced at any storage center. I have so much to store as I condensed several homes. The staff could not be more helpful, kind , courteous. The facilities are the cleanest I have ever seen as well. I have antiques and valuables and I feel completely safe!! I am very happy!

troy neubarth

1 year ago
Surprised by a great experience here. I wasn't sure what to expect as this was my first storage experience, but Julie and Kevin were just the kindest most helpful people I could've expected, and they gave me a great price on top of the great customer service. Very pleased. The facilities are immaculately kept. Thanks for making my move a little less stressful.

Caroline M

1 year ago
Julie helped me with my check-in, very helpful and courteous. Facility is in a great location, very clean and hours are convenient. Highly recommend this storage facility, you won't be disappointed!!

Bill Robinson

1 year ago
its a very nice facility, super clean, easy to navigate & fantastic managers. I highly recommend US storage!

Maria D'Antonio

2 years ago
This is our second time we have used US Storage in Laguna Niguel. The facility is very clean, well taken care of. Julie in the front office was extremely helpful and very friendly and professional. Prices are competitive and more importantly the location on Camino Capistrano is very convenient. When my husband picked up the moving truck on Sunday, Chris is the office was extremely helpful. Bottom line, US Storage Center is a great organization to work with. Thanks for all the help.

gabriel marquez

2 years ago
The customer service at this place is quite wonderful and also very accommodating. It was so easy and convenient to get set up, too. I reserved a space online at night, I got an early phone call to confirm the reservation, and by 9:30am I was completely setup and moved into my space(at a discounted rate). This is a great place with very, very nice people working there.

Jay Kanaan

1 year ago
My grandmother passed away recently and I had to move her belongings into storage Julie made the process and paperwork extremely easy and having Tony there to guide me thru organization as this is my first time storing and it helped that we have so much in common as we are both huge LA Lakers fans. I would highly recommend US Storage Centers!

Kristina Morgan

2 years ago
Great customer service and best prices around. My second time to use them. Use of truck is so nice!! Chris is the best !!

Sandy Melvin

10 months ago
Just leased a space from US Storage. The whole process went perfectly. In addition to providing their truck, free of charge, the unit charge is almost one-half of what I was paying at Public Storage. The storage facility is pristine and the staff friendly, knowledgeable and extremely helpful.....thanks Julie and Cris!!

Adrienne C

2 years ago
I highly recommend US Storage at 27194 Camino Capistrano. It is the cleanest and most well managed storage facility I have ever rented from. I have only met Julie and Tony and they are professional and nice people. Very accommodating when we needed to switch to a bigger unit. The hours and days of operation are great. Thanks!

Karla Madrid

1 year ago
People in the office are very nice and very helpful!! They helped us make a decision on which storage unit to pick and offered us great deals!!

Cecy Yanez

10 months ago
Staff very friendly, thanks to Chris for making getting our unit easy

Thomas Grunkemeyer

1 year ago
Very helpful and friendly Staff. They go out of their way to help any situation. I will continue to refer friends and family as well as anyone I hear who is in need of anything related to them. Thank You for the awesome experience. You went above and beyond. I love that.

Bonnie Harrison

1 year ago
I recently switched storage companies as the previous one I rented from kept increasing the prices. I reserved one at US Storage super easy! I arrived at US Storage was greeted so graciously my Julie, she was very eager to make move as easy as possible. Tony was great he also was very helpful and very friendly. They go and beyond for the customer which is something you very rarely see! They deserve 100 stars

rick figueroa

2 years ago
I have the pleasure of using this facility some time ago. I knew it was safe, clean and secure. Just recently, I needed another storage unit and I knew exactly where to go. The manager, Julie, was extremely helpful, courteous and professional. No hard sell, just gave me my options. I knew I made the right decision when I came back.

John T

2 years ago
Best experience ever. Julie made the whole process very quick and easy! I have rented units at Public Storage and other places in various cities. The staff here at US Storage was the absolute best.

Jose Vargas

1 year ago
Cris Montoya great costumers service

Dan Austin

1 year ago
Super Friendly staff, very nice facility (super clean and super updated) , and very attentive to my needs. Was willing to find ways to work with us on every level. Always there to take my calls. great family run business!!!

N Teter

1 year ago
Oh my godness the service I receive at U S Storage is exceptional!!!!! Julie and Tony's expertise, knowledge and concise attention to the details of my specific needs is the reason why I am a returning customer. Not to mention their Friendly Smiles and joyful conversation! Utilizing their free truck service made our tedious move so much easier! I just love U S Storage Naomi Teter

edgard arias

1 year ago
Good costumer service , Cris and Julie , amazing guys, good information about prices , sizes and everything ...... Thanks so much for help me.

Julia Jones

2 years ago
Julie greeted me with a smile and such a friendly attitude. She was happy to show me both units I wanted to see and made the experience of renting one very easy. The storage facility is clean, security is good, the access hours are great and Julie is fantastic! Very pleased!!!

Jim Arno

9 months ago
Hi Julie (Manager). I just wanted to let you know that I no longer need the unit. I did clear and sweep out the unit. I also removed the lock. I wanted to thank you for your services. Hands down, the best storage facility I have ever dealt with. Staff is amazing. Facility is top notch. Hours for access are great. I can't think of one think you could do to improve. Price was fair, also. I most definitely will use you in the future and recommend you to anyone I know that has storage needs! Again, thanks for the pleasant experience!

Ryan Romberg

8 months ago
Excellent and friendly service. Clean facilities. Love it here.

Linda Call

8 months ago
Cris was very helpful and courteous. He provided excellent customer service and I am happy I chose this storage facility. The price is very reasonable.

Mike Ouimet

7 months ago
Great facility. Staff is awesome!!

Andres Maturino

7 months ago
Chris hooked me up with a one car garage size unit for great price right away need to move all my stuff out of apartment same day too!!!!!

Galina Dabija

7 months ago
Great place, awesome personal. Low prices and what is important clean and lots of spaces. Go check it out if you want to save some money that is the place for it.

Zina Tice

7 months ago
I have used US Storage several times and every time I had the best service. Tony and his wife are very friendly and helpful. They keep the place immaculate clean and all the units are lighted on a timer. I would highly recommend this place.

amy b

6 months ago
We have multiple units here and could not be happier with their customer service. Our move was a huge rush with a lot of bumps along the way, but Julie and her wonderful team kept things running smoothly :) I would highly recommend!

Brittany Boyars

4 months ago
Amazing staff that really goes over and above with their customer service that truly provides a very positive and comfortable experience. Clean and well kept facility. Wouldn't want to store anywhere else.

Brian Mangan

4 months ago
I have been a customer of this facility for nearly 20 years. Tony and Julie have been the managers there for about 12 years and they could not be more helpful, considerate and kind. They are the BEST!!!

Victor M Morales

3 months ago
Very good, kevin morales is very good attdn

Michelle Williams

3 weeks ago
I give US Storage a 5 star rating. This is the 2nd time I've used them to store my personal things. Julie and Chris were so accommodating with my needs, They went above and beyond to help me choose the right size storage, and they always have a smile on there face. Thank you:)

Violet Ward

2 weeks ago
The nicest and friendliest US Storage people running this Laguna Niguel facility. That location is clean, you feel safe, and you know your belongings are also safely stored. I would highly recommend this US Storage Laguna Niguel location.

C H

1 week ago
Cris was extremely helpful. He took his time and even labeled the three entrance keys to my unit for me.
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Rita R.

11 months ago
I wish I could give TEN STARS!! We decided to move from another local storage facility where we had 50% of our stored items stolen...STOLEN!! We researched,...
See all 80 Reviews

Storage Facility Amenities5 Amenities

  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras