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SUNClosed
Storage Customer Reviews
Bob Mortimer
5 years ago
Clean ,Secure ,Great customer service ! Patty has always resolved any issues I have had quickly an in a professional manner !
Debra Oakes
5 years ago
Very friendly staff, clean facility, great security and the location is very convenient! For everything that is provided, it is very reasonably priced.
Thank you Patty for making my experience renting at this facility so easy & making me feel comfortable with my choice of US Storage!
Once again, so sorry for the loss of your father, my thoughts are with you during this difficult time.
shannon Flynn
6 years ago
It's in a nice quiet location off the Blvd. The staff is always very friendly and professional. It is always kept very clean. It has great prices compared to other nearby storages. This is by far the best self storage company I've ever dealt with. I love them! :)
Joey GABRA
6 years ago
This place is fantastic! Very friendly staff and great service.
The facility is one of the cleanest I have ever seen and the location and layout of the property is convenient.
Luis Eche
6 years ago
I have been with US Storage for about 4 years. I am a very happy customer. Their prices are good, their facilities are very clean. My unit never collects dust, so that is a big plus for me. Also, they are very secure. I forgot my pass code for the gate entry once and they made me verify who i am with ID before giving it to me. I liked this because nobody can go pretending to be me to get my stuff.
Maria De Palma
5 years ago
Affordable, well maintained,helpful friendly staff,variety of sizes of units that are easily accessed, and an always open clean restroom on site!
Bill Kummer
6 years ago
Cleo, Mary and Patty are all terrific. They have been so helpful and nice to work with. The facilities are very clean including the rest room.
Regan Boone
6 years ago
I have been looking for a clean & reasonably priced storage facility near my home. I needn't look any more. Clean, facility, knowledgeable and friendly office staff willing to fulfill my needs.
Bryan Kelly
5 years ago
Man this place was great and I have only been there once. Patty was the lady that helped me get everything set up and she was very nice. This place is super clean too. Happy to be a par too this storage facility!
Mike Wade
6 years ago
Great location and access hours. Super friendly staff, asst. Manager Patty is awesome, totally goes above and beyond to make you feel welcome, at ease and at home.
Great facilities, super clean, rodent and bug free.
Trina Rodler
7 years ago
US Storage is the best! I love it here... The facility is very clean and easily accessible with evening hours for my after work visits. The staff is always extremely helpful and very polite.
Jerome Geronimo
7 years ago
It is a rewarding experience. The facility is clean and well maintained and Patty has superb customer-service skills. Highly recommended.
Robert Vecchiolli
7 years ago
Best self storage place I've been to, ever. Patty it's very helpful, friendly, and a pure pressure to do business with. This place has my business for as long as I live in the area.
Christine Arcaris
7 years ago
I have used US storage for almost 2 years and I am very happy with the facility. The staff is friendly and accommodating. The storage units are clean and easily accessible by car. You can drive up right next to most of them, which makes it easy to unload and load without walking down a long hallway. I feel my "stuff" is safe, dry and stays clean of excess debris. I would recommend this location to friends and family.
Jocelyn Alegre
6 years ago
Clean friendly and a wonderful place to store your stuff. Patty is a wonderful salesperson and would definitely recommend this to everybody.
Elsa Flores
5 years ago
Because Patty's customer service is was so great. Her kindness is absolutely extraordinary!!! It was super clean and very secure. I wouldn't rent storage anywhere else.
William Akop
6 years ago
Excellent service and the nicest people you can imagine. Highly recommended.
Amanda Jane
6 years ago
Patty and the rest of the staff are AHHHHHMAZING!
They helped me get a better unit than the one I had originally reserved online.
Everything is so clean and secure!
Mary Khayat
6 years ago
As a return customer, I could not be more pleased with the professionalism and friendliness of the staff. I have had the pleasure of working with Patty and she is on top of her game. She provides unmatched service and is very professional.
I will gladly endorse and recommend them to anyone looking for a clean facility with great customer service.
Christopher Gallant
6 years ago
I was recommended to US Storage Centers by another storage facility that did not have the inventory i was looking for and I couldn't be happier. US Storage Centers has a wide variety of units and i feel that the prices are reasonable. The facility is neat and tidy and I could talk to Patty at the front desk all day. I also appreciated that when filling out the paperwork Patty was very upfront about the costs and rules of the facility. I would definitely recommend this storage site to others.
Denise Viramontes
7 years ago
We have been customers at US STORAGE CENTERS - LA CRESCENTA for over 10 years. We can not say enough nice things about US Storage. The facility is always clean and very well maintained. The staff is always welcoming and very professional. Patty is our favorite. She is always so helpful and always so friendly. She is an asset to your establishment. Thank you US STORAGE...
manofsteelkevo
6 years ago
To start, the service I received was absolutely wonderful! They treat you like family from the second you walk through the door. The grounds are extremely clean and orderly with plenty of room to drive in a U-Haul with all of your belongings. It's also very affordable, especially for recent college graduates like myself. This may have been the easiest move I have ever had and I'm very happy with my choice of storage centers.
Laura Hayes
6 years ago
Frank and I have rented here for many years. The facilities are very clean and well kept. The staff are very helpful. We recommend them very highly for your storage needs.
Zonnie Bauer
6 years ago
I looked at several storage facilities as I needed a cool space for storage of important items. This was the best, the best price, service and options. Patty is very friendly and went out of her way to find what works best for me. Easy access, has dollies for use. Discounts too!
maroon hippos
6 years ago
Looked at 4 storage centers in the area and US storage had a good selection of size options to choose from. There wasn't the pushy dangling carrot pitch of, "well... I can't guarantee this promotion rate will be available Monday, if you don't sign up now" as the big beige building people pull every time along with other painfully obvious tactics. Straightforward, clean, safe storage space is what Patty has helped me with without fail. The quality of staff are as important to consider as the grounds when looking at storage facilities.
Nicholle Navarro
5 years ago
Cleo was so friendly and a HUGE help! She gave me the tour and brought me to my unit, with extra advice on how to make the move in as easy as possible. The neighborhood is very quiet and peaceful. The absolute BEST part is their availability!! They have access from 6am-9pm everyday! It's so convenient for my constantly changing schedule. Already thrilled with this move! :)
Ron Hawley
5 years ago
What an awesome and refreshing change from my last storage place in Ventura area! First of all, I like how well they keep the place up... I mean its so clean you could almost eat off the floors!! Also, very well insulated and cool on the inside of storage areas!
The staff are so efficient and always friendly and Patty is always willing to answer my many question. I consider this place to be my second home away from home... And I highly recommend it to anyone who likes a well kept storage unit with always friendly and professional staff!
Shannon Prieto
5 years ago
Best storage center I've ever used. Easy access. Super clean. Patty makes everything very easy. I moved farther away, but keep my stuff here just because I can't find anything better.
Bernardo Parada
5 years ago
I must say the place is nice and neat. It's a very comfortable environment from the second you walk in. The manager on duty Patty is so nice, so helpful, and very informative. Would definitely recommend!!
Anthony Zambrana
5 years ago
Amazing service ! Friendly staff! Mary a staff member went the extra mile for me and other customers she was helping ! Thank you again!
Frazier Gonzales
5 years ago
Checked this place out after visiting the other storage place. turns out, glad we did!
Mary, front desk, helped us out by showing the spaces available and giving us great price!
Love that our space is first floor, so easy to move boxes in. Access is available 0600 - 2100.
Derek Barretto
4 years ago
Mary provided me excellent customer service very professional .She was a great help !!! Property is clean and great access hours .
Andre Henry
4 years ago
Best storage facilityo in la cresenta marry is a great manager and very helpfull and its a great place to store your stuff. Five star plus
Lloyd Lee
4 years ago
This place is great clean and great access hours. Mary was great very friendly and professional.She helped me out and was very patient.
Jennifer Ava Fairchild
4 years ago
My name is Jennifer Ava Fairchild, I have had the pleasure to deal with Cleo at the location on Lowell Avenue in La Crescenta, CA. Cleo is the most pleasant and professional person. I would highly recommend anyone to utilize the facility. The facility is always clean and well operated. The rates are excellent and it is a well lit, secure environment.
Vahram M
4 years ago
1st thing I noticed...clean, clean, clean! Super secure too. We forgot our new flat screen TV in the unit & they called me the same day! Plenty of parking. I can't say enough great things about this company. They always take good care of our possessions. We love US storage!
Andre Henry
4 years ago
Us storage is by far the friendlyest place to store your stuff eccept corperate keeps raising the rates and thats most likely why people are moving out . Your rates are high enough as it is.also candy is extremly professional and to me i find thats good for your business.
carmen silva
4 years ago
I Like the lights improvement that the are doing . Prices are not cheap but is more safe place than PS in tujunga. I feel more confortable been bymyself in the storage area
Wilson Chen
4 years ago
Cleo And candy were very helpful they recommend me to next facility with a loading dock area for our 18 wheels movers truck
Alicia Chinchilla
4 years ago
Excellent service, clean area. I was there on friday late afternoon and the lady was very detailed and quick on her responses. Offered me water. Absolute quality service. Love it
David Cash
4 years ago
Best price around town! I was very happy with the facility and the manager Ishmael. This place by far is the best bang for your buck I grantee it
marisol rosales noriega
3 years ago
The minute I called, customer service was excellent, the rep. On the phone was so helpful she got me exactly what me storage space i needed with an amazing price.
Not to mention Gabby at the office was so friendly and explained me all the details. The place is so clean
And easy to drive up to.
I totally recommend it.
Brian Miller
3 years ago
Cleo and staff are absolutely amazing and accommodating. They are so genuine in their efforts to help and work with you in finding the perfect space for your budget. I was feeling very apprehensive about finding a safe reliable storage facility which I use daily for my business and as soon as I entered the office at US Storage I knew I was in good hands. They are sincere and warm hearted and I cannot say enough great things about Cleo and anyone else I have ever dealt with there. I plan to be here for years to come and to continue seeing their lovely smiling faces and waves from the office! Thank you Cleo!
Teresa Ramirez
3 years ago
I made a last minute decision move and had to find a new unit today. Its been a long day but i know that in the end it was worth the trouble. It makes things less hectic when you get a good deal including a free moving in truck. I felt welcomed thanks Gabriela i really appreciate all the help.
Margarita Breniz
3 years ago
Love this place, made my work way easier. I would recommend you to use this facility if you need a lending hand. Gabriela offered me a great deal plus I got to use a moving truck for free!!!
faisal qureshi
3 years ago
Gabby is wonderful. Because of her. Sign up a storage place here in US storage.
I wish her all the best.
Tuharah Karter
3 years ago
Gabby was great. Kind and detail oriented. Management material definitely.
Cindy Bell
3 years ago
Cleo was absolutely fantastic! She was super helpful and took excellent care of me!!
Steve
3 years ago
I came in at 5 minutes to closing and expected the same response I have always received at other businesses upon a last minute arrival - to be told that there wasn't enough time to serve me because the person at the counter wanted to leave not 1 second later than they could manage. This was not the case with Gabby. She was polite and patient and was happy to show me around. She was proud of her clean and secure facility and made me feel welcome. Gabby recommended a unit that served my needs and even showed me a couple more to be sure I was satisfied. I felt zero pressure, neither to decide quickly nor to even rent at all. She clearly explained the contract and my responsibilities under it. Somebody should give this woman a raise. Thank you, Gabby, for a rare, wonderful experience!
Harout Jinbashian
3 years ago
I definitely will be checking out other us storage centers locations because this one is top notch. I travel a lot so I like to have my stuff in many different areas just in case. This facility is outstanding. The people, the property, and the tenants are great. Hats off to Michael for providing me with a great experience. Recommended!
Avo Mardirosian
3 years ago
These guys go above and beyond the expectations of a storage facility. I highly recommend this location. Staff is polite, professional, and kind hearted. Ive been recommending this place to my family, and there checking out the facility in Montrose. So far only heard good things. Keep up the good work guys, it really makes a difference when choosing a company to do business with :)
Adrian Marquez
3 years ago
This was one of the best experiences Ive had in a very long time. Michael was super friendly, informative, and patient with all of my girl friends questions and concerns. The location was very clean and easily accessible. I will definitely be recommending this location and Michael to all my friends and family.
Karina Soto
3 years ago
Great storage facility. Definitely will recommend, especially Michael the assistant manager. He's the one that really sold me on my unit in the first place. Great vibes, great prices!
Marry Hovanessian
3 years ago
Outstanding! I had an issue with my lock today and I thought it was going to be a big deal because I couldnt get into my unit because of my lock. Cleo and Michael at the front desk QUICKLY helped me with my lock and I was in and out in less than 10 minutes. I feel much better after that :) I highly recommend this facility, especially Cleo and Michael at the office.
Jerry Wurmlinger
3 years ago
Been storing here for 3 years now and Im really happy. Michael in the office asked me to write a review today so here it is. Great job Us Storage Centers, and great job Michael. Definitely recommended!
Emily Winehart
3 years ago
Sad to leave this place lol. Cleo and Michael have been really good to me during my lease. Very accommodating :)
Melody Torres
3 years ago
Been storing here for years, and I've got to say i'm pretty happy with everything going on here. The property is clean, you don't see trash rolling around and what not. The restroom is clean. The prices are competitive. But the best part about this place is the customer service. Highly recommended.
Sam Sung
3 years ago
My home is going into renovation for 6months, so glad I got my place here to store those things that I am not bringing with me to the temporary rental. Mengjie helped me a great deal, showing me units and explaining to me how to line up my boxes and furnitures so that I wont waste any extra sq that I wont use. Thank you so much.
Marcia Lopez
3 years ago
I went in today just to check out prices but ended up renting a unit with Noah, he was very helpful with everything including choosing the correct size I needed. I will recommend this place
Ed The man
3 years ago
Today I went in and Noah was very helpful and knowledgeable about the facility and the units, I would definitely recommend those who are first time storage renters
Derick Gonzalez
2 years ago
Had an amazing experience renting here. Noah helped me out with everything and made sure I was all set. Very clean and nice facility. Very happy with my choice.
Marcia Lopez
3 years ago
I went in today just to check out prices but ended up renting a unit with Noah, he was very helpful with everything including choosing the correct size I needed. I will recommend this place
Melody Torres
3 years ago
Been storing here for years, and I've got to say i'm pretty happy with everything going on here. The property is clean, you don't see trash rolling around and what not. The restroom is clean. The prices are competitive. But the best part about this place is the customer service. Highly recommended.
Harout Jinbashian
3 years ago
I definitely will be checking out other us storage centers locations because this one is top notch. I travel a lot so I like to have my stuff in many different areas just in case. This facility is outstanding. The people, the property, and the tenants are great. Hats off to Michael for providing me with a great experience. Recommended!
BLXNK LXRD
2 years ago
Me and my wife rented out last week and Noah was very helpful i highly recommend going to this facility.
Jake Galvan
2 years ago
Noah set us up with our unit, service was great. When showing us to the unit, he took us on a golf cart so we didn't have to walk. Price is great and access is easy. Definitely recommend!!!
Jacob Herrington
2 years ago
This facility surprised me because of how clean it is, I've stored before in other major storage companies but none have ever been this clean and well lite , Noah was of great help moving me in and giving me different options to choose from. Overall I'm happy I finally found a storage facility where I can trust to leave my things safe and secure
Joseph Nazarians
2 years ago
Great place. Helped me from the minute I walked in until I had moved out. The place is very clean and I had access from monrning until later than U-Haul storage would let me.
Alicia Ramirez
2 years ago
I really like the facility due to how clean it is. I also like the fact it is open,not enclosed. It is close to home.
This my third time back and as always the office staff Cleo and Ehime were very helpful and courteous.
Suyziia Gyozalyan
2 years ago
I came to rent a storage fir first time and cleo help me to get the best price and she was very helpful
John Mason
3 years ago
Came in today to check out a 10x20 unit and WOW was i pleased. This place is surprisingly clean, including the restroom. I stopped by just to get some information and i got it all. I had no idea the company offered a free moving truck, and the manager & assistant manager we're super professional. Go check this place out and ask for Cleo and Michael.
Wilson Chen
3 years ago
Great storage facility.good prices and clean,Mengjie was very accommodating to our familys needs. Thank you very much.
Caroline Yoskowitz
2 years ago
My husband and I had such a wonderful experience here with Robert. He is helpful, informative and kind. Would definitely patronize them again in the future.
Kayla Sinacori
2 years ago
Robert was very helpful looked at 10 by 10 very clean still looking around got to talk to my husband very Nice and informative about everything showed me around also very clean place and he was very knowledgeable about the units I will definitely consider coming back just got to talk to my husband
Davy McAdam
2 years ago
In the process to close my bookstore due to covid 19 problem :(
Last week I was visiting my bookstore to start making inventory and I found under the door a letter and a flyer offering a good deals . I called them and Cleo (shes the frickin best btw!) invited me to visit her property to check the unit in person because I wasnt sure about the size . I need to store books and vinyl records . She opened the gate for me and meet her close to the building , she opened the unit and asked me to go check the size, after she open 3 different sizes I decided to get a 10x14 . I was very surprised how she kept social distancing but at the same time she still kept doing business, wish my business would have done the same:(
A big thank you for having employees in your company showing compassion to us small local businesses and dedication to their jobs despite these hard times you guys are still open!. Thank you so much , I will definitely recommend your business to my colleges and friends
Alice Barajas
2 years ago
Thank you for helping out. Im a achool teacher and am faced with rearranging my house to accommodate teaching from home as well as my two high school boys learning from home. Thank you Cleo for giving a teacher discount. It really helps
Brianna Aina
2 years ago
I had the greatest service from this guy name Bobby he showed me around I will refer him to my friends and family to definitely to go there he was sweet and nice I will be going back there for sure to get a storage unit
Emil Ghahramanians
2 years ago
The assistant manager Mr.Bittle was a great help in showing me around the property. He showed me a couple different sizes to make sure I got the best one for me and gave me a great deal too! If you need trustworthy and secure storage come here.
R Mikailian
2 years ago
Robert was a great help while I was getting my storage he explained everything to me and what I need to know.
The place is super secured And Its highly recommended cops are around town all the time part of city of Glendale.
Anthony Robles
2 years ago
Storage units are very clean and well kept. Cleo, the manager of this center is friendly, helpful, and professional. Would recommend highly for anyone needing a place to store their belongings.
John Mason
3 years ago
Came in today to check out a 10x20 unit and WOW was i pleased. This place is surprisingly clean, including the restroom. I stopped by just to get some information and i got it all. I had no idea the company offered a free moving truck, and the manager & assistant manager we're super professional. Go check this place out and ask for Cleo and Michael.
Alice Barajas
2 years ago
Thank you for helping out. Im a achool teacher and am faced with rearranging my house to accommodate teaching from home as well as my two high school boys learning from home. Thank you Cleo for giving a teacher discount. It really helps
Getting ready to start the new school year. Its August and I'm so thankful to Robert for making my transition to a larger unit so easy.
Louise Viray
1 year ago
Kevin and chloe is very helpful and their customer service is supperb, I would likely reccomend this to everyone who would like to store their stuff.
Cheri Moise
1 year ago
AFFORDABLE, CLEAN and FRIENDLY! After comparison shopping different Storage Properties, it was an easy decision. Kevin is so knowledgeable and friendly. He offered great insight and helpful suggestions about the moving process. Additionally, the office was immaculate...making sure to keep with protective protocols during this time. I highly recommend US Storage Centers in La Crecenta, CA. Ask for Kevin!!
Drop the Painting
1 year ago
I went to rent a Storage and Cleo was very helpful and professional, she also helped me find a storage unit that was right for what I needed .The storage facilities were clean and overall it was a great experience.
Rohit Budhrani
1 year ago
Excellent customer service. Great storage unit, with drive-up spaces.. Perfect for Business use as well.
leslie kawashima
1 year ago
Cleo was very friendly and knowledgeable. She helped me change a reservation I accidentally made online, so that I could book the unit I actually needed.
Patrick Robertson
1 year ago
Cleo was very friendly, extremely helpful, and really went the extra mile to help us get set up. Clean facilities, spacious setup with room for cars to pass, and a great deal on the price. This is the place, right here.
Laura Perez
1 year ago
Kevin was very helpful in getting us set up with our storage. He made the process of attaining a storage unit super easy and smooth. Thank you Kevin!
Scott Collier
1 year ago
Very helpful, friendly staff. Kevin was great to work with. Property is extremely clean and well managed.
Derik Trexel
1 year ago
My uncle and I share a unit together. The place is clean and nice and Kevin is super friendly and outgoing. I highly recommend them for your storage needs.
Dorothy Chung
1 year ago
I've had a phenomenal experience with this US Storage location! I made an online reservation for a unit, promptly received a call from Kevin about taking a look at the unit to make sure it's a good size, and was able to book quickly! I also had some issues making it to the initial viewing appointment time, and Kevin was incredibly flexible and understanding! I didn't feel pressured into a size I didn't want and felt very accommodated. I highly recommend this place for storage!
Ashley Fernandes
1 year ago
Really impressed with this location. I needed a unit quickly and the property manager Kevin was a great help. He addressed all my concerns and questions and was able to show me a few open spaces around the lot so I was able to make the perfect choice, great customer service. It was very clean and well kept, plenty of space to drive through, and easy to access. Overall, I'd say this place is better than any other storage place I've ever rented from before, I highly recommend.
Ruby Aguilera
1 year ago
Kevin was amazing, he explained what storage was best for our items. The office was clean and tidy. I personally recommend this location.
Alva Lee
1 year ago
My first time seeking storage and Robert was awesome. He followed up with my online request and was prompt to meet me at the office. By showing me various options, I was able to make the appropriate selection for me. He exemplifies what we want in customer service: cordial patient helpful well-versed with full clarity and recommendation. I highly recommend Robert and this facility that is clean and easy access.
ifrah Shamim
1 year ago
Kevin is awesome. He not only showed us couple different storage but helped us identified what is best for our needs. We love the great customer service.
Ayanna Heidelberg
1 year ago
Very clean! Competitive pricing - lower than just about every other place I compared in the area. It was very easy to get set up. 20 minutes tops! Kevin in the office was great! Very kind, patient, and efficient
Cesar Esguerra
1 year ago
Best customer service. Kevin the property manager guided me all the way and make this process easy for me.
Thank you
Cedar
Steven De Gennaro
1 year ago
Very pleased with La Crescenta US Storage Center. Kevin was great, very helpful & got me through the process quickly. The place is very clean & the price was the best around.
Thanks!
Veronica Jenks
1 year ago
Ismael was very nice and gave me all the information I needed to rent the unit. He even took me on his golf cart to show me around and took me to the unit for inspection. Ismael made the process fast and easy.
Ingila shamim
1 year ago
I loved the customer service. It is super clean and hours for picking up sand drop off timing are great. I wish they open more locationsssssss
Rachael Prunty
11 months ago
Very clean and easy to access! Kevin was so helpful, this is my first storage unit and he was very kind in giving some tips and pointers. Love it!
Daniel Choe
10 months ago
Kevin was super friendly and helpful in finding the right storage unit. You can tell he cares about the property and his clients. I would 100% recommend anyone who needs storage, to contact Kevin.
2coolcaterpillar
10 months ago
Price: 5/5
Accessibility: 5/5 (no elevators, you can drive up next to your unit easily)
Hours: 5/5
Storage: 4.5 (Clean and way more spacious height-wise than I anticipated, however my unit had no lighting so it was pretty dark)
Cancellation Process: 100/5 (absolutely no hassle and super quick)
Overall: 5/5
Definitely my best experience with a storage company yet.
Janice Ogata
10 months ago
Robert was very courteous, friendly, and helpful. I like the fact that most of the units are drive ups. Highly recommended.
Priya Lin
9 months ago
Looking for a small storage space (4 by 4 by 4) and was lucky to work with Kevin (the storage manager) at this location; he showed me a unit and he was able to accommodate my needs, so I moved in the same day I signed the contract. Kevin made it easy and smooth, the whole process from start to finish only took about 30 minutes. Great customer service!
Greg E
8 months ago
My experience has bee very favorable. I needed a special case to allow the possibility of a second storage locker on a weekend when nobody would be available, and a creative solution was offered. I've had no trouble locating the facility or my storage locker, and getting the movers in was easy. After that, they did all the work and I needed so special assistance. Since that time, getting in and out has been easy and the manager has been very helpful.
Caleb Wood
8 months ago
Great storage facility! Kevin and Cleo took such good care of us while we were dealing with moving storages! Very helpful, friendly, and gave great suggestions for sizes!!! Thank you so much!
Viridiana Tlahuel
8 months ago
It is a very clean and convenient location, Mengjie helped me to get the storage space I needed. Great customer service! I will tell my friends about this place.
Pia Hugo
6 months ago
Eva morales was professional, friendly, efficient and welcoming! She was someone I knew I could go to if I ever had future issues with my storage facility. Great service! Highly recommend!
Atul Phadnis
6 months ago
Cleo was like Wonder Woman - she saved the day for me. I was in the middle of moving out of my home and ran out of space in storage units elsewhere. I showed up 45 mins before closing and Cleo took care of me, stayed late to ensure everything was taken care of, and my movers were able to get their jobs done with space to spare. Thank you!!!
Julissa Cortes
6 months ago
Just came in and checked the storage and it was so big and clean and such great customer service from Cleo!
Vaneszaaa
5 months ago
Best customer service support yet! Lovely lady name Eva is amazing and quick with any questions or concerns !
Sem Morales
4 months ago
Friendly staff especially Ms .Eva Morales super helpful . I was able to find some storage space. Thank you would recommend.
Artem
5 months ago
I had a reservation for a mid-size locker and a parking space for 3 months and wasn't disappointed by the experience by the end.
My stuff was safe and not damaged anyhow by the end of the duration. It was the most important thing I had been looking into before reserving the lockers.
A few minor issues happened tho:
* one of the codes didn't work the first time we came to the locker after a short pause. Kevin helped out with it and fixed it;
* I saw 2 cockroaches outside and let the manager know about it;
* one of the discounted offers for the space wasn't transferred to the next full month due to a tech problem and was only applied to the rest of the current month which made the offer less great;
* No self-service experience of canceling your bookings online - I have to call the office;
* the restroom was closed for the whole duration of the reservation and the nearby one was about 10 minutes away; It was extra inconvenient during the moving-in and moving-out process;
Great things:
* the location seems to be safe;
* the inside territory is in a good shape;
* Kevin, the manager, was super helpful and nice;
* It's close to the highways;
Overall, I'm satisfied with the service.
Keri Winters
5 years ago
When switching your unit to a different locker, u should have to pay the Sec Dep an new tenant Fee's. Your not opening a unit as a new tenant.
todd bruneau
3 months ago
This place is awful! Do not rent from here! Chloe and her staff are atrocious. They ultimately will break their own contract and auction your possessions without proper notice if you have trouble paying! They tack on fee on top of fee which are all dreamt up and have no merit! They have no compassion for you or your belongings, they lie, they cheat and avoid you even when you want to pay your bill! They are discriminatory no matter the situation and they will call the police on you if you go there asking for assistance if they don't like you! They are also on record of assaulting thier customers if they don't succumb to their demands for payment! This place is not only crooked and break their own contractual rules, they are disgusting the way they treat others ! If you do rent and have a bad experience please post your review so this place can be retired!
Storage Facility Amenities6 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
- Se Habla Espanol
Ana Martinez
5 years ago