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Storage Customer Reviews
Bob Mortimer
1 year ago
Clean ,Secure ,Great customer service ! Patty has always resolved any issues I have had quickly an in a professional manner !
Debra Oakes
2 years ago
Very friendly staff, clean facility, great security and the location is very convenient! For everything that is provided, it is very reasonably priced.
Thank you Patty for making my experience renting at this facility so easy & making me feel comfortable with my choice of US Storage!
Once again, so sorry for the loss of your father, my thoughts are with you during this difficult time.
shannon Flynn
2 years ago
It's in a nice quiet location off the Blvd. The staff is always very friendly and professional. It is always kept very clean. It has great prices compared to other nearby storages. This is by far the best self storage company I've ever dealt with. I love them! :)
Joey GABRA
2 years ago
This place is fantastic! Very friendly staff and great service.
The facility is one of the cleanest I have ever seen and the location and layout of the property is convenient.
Luis Eche
2 years ago
I have been with US Storage for about 4 years. I am a very happy customer. Their prices are good, their facilities are very clean. My unit never collects dust, so that is a big plus for me. Also, they are very secure. I forgot my pass code for the gate entry once and they made me verify who i am with ID before giving it to me. I liked this because nobody can go pretending to be me to get my stuff.
Maria De Palma
1 year ago
Affordable, well maintained,helpful friendly staff,variety of sizes of units that are easily accessed, and an always open clean restroom on site!
Bill Kummer
2 years ago
Cleo, Mary and Patty are all terrific. They have been so helpful and nice to work with. The facilities are very clean including the rest room.
Regan Boone
2 years ago
I have been looking for a clean & reasonably priced storage facility near my home. I needn't look any more. Clean, facility, knowledgeable and friendly office staff willing to fulfill my needs.
Bryan Kelly
1 year ago
Man this place was great and I have only been there once. Patty was the lady that helped me get everything set up and she was very nice. This place is super clean too. Happy to be a par too this storage facility!
Mike Wade
2 years ago
Great location and access hours. Super friendly staff, asst. Manager Patty is awesome, totally goes above and beyond to make you feel welcome, at ease and at home.
Great facilities, super clean, rodent and bug free.
Trina Rodler
3 years ago
US Storage is the best! I love it here... The facility is very clean and easily accessible with evening hours for my after work visits. The staff is always extremely helpful and very polite.
Jerome Geronimo
3 years ago
It is a rewarding experience. The facility is clean and well maintained and Patty has superb customer-service skills. Highly recommended.
Robert Vecchiolli
3 years ago
Best self storage place I've been to, ever. Patty it's very helpful, friendly, and a pure pressure to do business with. This place has my business for as long as I live in the area.
Christine Arcaris
3 years ago
I have used US storage for almost 2 years and I am very happy with the facility. The staff is friendly and accommodating. The storage units are clean and easily accessible by car. You can drive up right next to most of them, which makes it easy to unload and load without walking down a long hallway. I feel my "stuff" is safe, dry and stays clean of excess debris. I would recommend this location to friends and family.
Jocelyn Alegre
2 years ago
Clean friendly and a wonderful place to store your stuff. Patty is a wonderful salesperson and would definitely recommend this to everybody.
Elsa Flores
1 year ago
Because Patty's customer service is was so great. Her kindness is absolutely extraordinary!!! It was super clean and very secure. I wouldn't rent storage anywhere else.
William Akop
2 years ago
Excellent service and the nicest people you can imagine. Highly recommended.
Amanda Jane
2 years ago
Patty and the rest of the staff are AHHHHHMAZING!
They helped me get a better unit than the one I had originally reserved online.
Everything is so clean and secure!
Mary Khayat
2 years ago
As a return customer, I could not be more pleased with the professionalism and friendliness of the staff. I have had the pleasure of working with Patty and she is on top of her game. She provides unmatched service and is very professional.
I will gladly endorse and recommend them to anyone looking for a clean facility with great customer service.
Christopher Gallant
2 years ago
I was recommended to US Storage Centers by another storage facility that did not have the inventory i was looking for and I couldn't be happier. US Storage Centers has a wide variety of units and i feel that the prices are reasonable. The facility is neat and tidy and I could talk to Patty at the front desk all day. I also appreciated that when filling out the paperwork Patty was very upfront about the costs and rules of the facility. I would definitely recommend this storage site to others.
Denise Viramontes
3 years ago
We have been customers at US STORAGE CENTERS - LA CRESCENTA for over 10 years. We can not say enough nice things about US Storage. The facility is always clean and very well maintained. The staff is always welcoming and very professional. Patty is our favorite. She is always so helpful and always so friendly. She is an asset to your establishment. Thank you US STORAGE...
manofsteelkevo
3 years ago
To start, the service I received was absolutely wonderful! They treat you like family from the second you walk through the door. The grounds are extremely clean and orderly with plenty of room to drive in a U-Haul with all of your belongings. It's also very affordable, especially for recent college graduates like myself. This may have been the easiest move I have ever had and I'm very happy with my choice of storage centers.
Laura Hayes
2 years ago
Frank and I have rented here for many years. The facilities are very clean and well kept. The staff are very helpful. We recommend them very highly for your storage needs.
Zonnie Bauer
3 years ago
I looked at several storage facilities as I needed a cool space for storage of important items. This was the best, the best price, service and options. Patty is very friendly and went out of her way to find what works best for me. Easy access, has dollies for use. Discounts too!
maroon hippos
2 years ago
Looked at 4 storage centers in the area and US storage had a good selection of size options to choose from. There wasn't the pushy dangling carrot pitch of, "well... I can't guarantee this promotion rate will be available Monday, if you don't sign up now" as the big beige building people pull every time along with other painfully obvious tactics. Straightforward, clean, safe storage space is what Patty has helped me with without fail. The quality of staff are as important to consider as the grounds when looking at storage facilities.
Nicholle Navarro
1 year ago
Cleo was so friendly and a HUGE help! She gave me the tour and brought me to my unit, with extra advice on how to make the move in as easy as possible. The neighborhood is very quiet and peaceful. The absolute BEST part is their availability!! They have access from 6am-9pm everyday! It's so convenient for my constantly changing schedule. Already thrilled with this move! :)
Ron Hawley
2 years ago
What an awesome and refreshing change from my last storage place in Ventura area! First of all, I like how well they keep the place up... I mean its so clean you could almost eat off the floors!! Also, very well insulated and cool on the inside of storage areas!
The staff are so efficient and always friendly and Patty is always willing to answer my many question. I consider this place to be my second home away from home... And I highly recommend it to anyone who likes a well kept storage unit with always friendly and professional staff!
Shannon Prieto
1 year ago
Best storage center I've ever used. Easy access. Super clean. Patty makes everything very easy. I moved farther away, but keep my stuff here just because I can't find anything better.
Bernardo Parada
1 year ago
I must say the place is nice and neat. It's a very comfortable environment from the second you walk in. The manager on duty Patty is so nice, so helpful, and very informative. Would definitely recommend!!
Anthony Zambrana
1 year ago
Amazing service ! Friendly staff! Mary a staff member went the extra mile for me and other customers she was helping ! Thank you again!
Frazier Gonzales
1 year ago
Checked this place out after visiting the other storage place. turns out, glad we did!
Mary, front desk, helped us out by showing the spaces available and giving us great price!
Love that our space is first floor, so easy to move boxes in. Access is available 0600 - 2100.
Derek Barretto
1 year ago
Mary provided me excellent customer service very professional .She was a great help !!! Property is clean and great access hours .
Andre Henry
11 months ago
Best storage facilityo in la cresenta marry is a great manager and very helpfull and its a great place to store your stuff. Five star plus
Lloyd Lee
11 months ago
This place is great clean and great access hours. Mary was great very friendly and professional.She helped me out and was very patient.
Jennifer Ava Fairchild
6 months ago
My name is Jennifer Ava Fairchild, I have had the pleasure to deal with Cleo at the location on Lowell Avenue in La Crescenta, CA. Cleo is the most pleasant and professional person. I would highly recommend anyone to utilize the facility. The facility is always clean and well operated. The rates are excellent and it is a well lit, secure environment.
Vahram M
6 months ago
1st thing I noticed...clean, clean, clean! Super secure too. We forgot our new flat screen TV in the unit & they called me the same day! Plenty of parking. I can't say enough great things about this company. They always take good care of our possessions. We love US storage!
Andre Henry
3 months ago
Us storage is by far the friendlyest place to store your stuff eccept corperate keeps raising the rates and thats most likely why people are moving out . Your rates are high enough as it is.also candy is extremly professional and to me i find thats good for your business.
carmen silva
3 months ago
I Like the lights improvement that the are doing . Prices are not cheap but is more safe place than PS in tujunga. I feel more confortable been bymyself in the storage area
Wilson Chen
3 months ago
Cleo And candy were very helpful they recommend me to next facility with a loading dock area for our 18 wheels movers truck
Alicia Chinchilla
2 months ago
Excellent service, clean area. I was there on friday late afternoon and the lady was very detailed and quick on her responses. Offered me water. Absolute quality service. Love it
David Cash
2 months ago
Best price around town! I was very happy with the facility and the manager Ishmael. This place by far is the best bang for your buck I grantee it
Keri Winters
1 year ago
When switching your unit to a different locker, u should have to pay the Sec Dep an new tenant Fee's. Your not opening a unit as a new tenant.
Storage Facility Amenities6 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
- Se Habla Espanol
Ana Martinez
1 year ago