• X-Small Reserve
    6 UNITS LEFT
    BEST PRICE* 79 **WEB ONLY
    See what fits!

    • Save & Rent Now
      4' x 5' Unit Economy Inside
      Reserve

      WEB ONLY

      78.50
    • Save & Rent Now
      4' x 5' Unit Standard Inside
      Reserve

      WEB ONLY

      97.50
  • Small Reserve
    35 UNITS LEFT
    BEST PRICE* 82 **WEB ONLY
    See what fits!

    • Save & Rent Now
      4' x 6' Unit Standard Inside
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      WEB ONLY

      81.50
    • Save & Rent Now
      5' x 5' Unit Economy Inside
      Reserve

      WEB ONLY

      59.50
    • Save & Rent Now
      5' x 5' Unit Standard Inside
      Reserve

      WEB ONLY

      69.50
    • Save & Rent Now
      5' x 5' Unit Premium Inside
      Reserve

      WEB ONLY

      77.50
    • Save & Rent Now
      5' x 7' Unit Economy Inside
      Reserve

      WEB ONLY

      108.50
    • Save & Rent Now
      5' x 7' Unit Standard Inside
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      WEB ONLY

      109.50
    • Save & Rent Now
      5' x 8' Unit Inside
      Reserve

      WEB ONLY

      89.50
    • Save & Rent Now
      5' x 8' Unit Economy Inside
      Reserve

      WEB ONLY

      118.50
    • Save & Rent Now
      5' x 8' Unit Standard FIRE SALE, Inside
      Call

      WEB ONLY

      118.50
    • Save & Rent Now
      4' x 10' Unit Economy
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      WEB ONLY

      126.50
    • Save & Rent Now
      4' x 10' Unit Standard Inside
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      WEB ONLY

      129.50
    • Save & Rent Now
      5' x 8' Unit Premium Inside
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      WEB ONLY

      133.50
    • Save & Rent Now
      4' x 10' Unit Premium
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      WEB ONLY

      148.50
    • Save & Rent Now
      6' x 7' Unit Standard Inside
      Reserve

      WEB ONLY

      111.50
    • Save & Rent Now
      5' x 9' Unit Standard Inside
      Call

      WEB ONLY

      115.50
    • Save & Rent Now
      6' x 8' Unit Standard Inside
      Call

      WEB ONLY

      142.50
    • Save & Rent Now
      5' x 10' Unit Inside
      Reserve

      WEB ONLY

      123.50
    • Save & Rent Now
      5' x 10' Unit Inside
      Reserve

      WEB ONLY

      127.50
    • Save & Rent Now
      5' x 10' Unit ODD SHAPE UNIT 5.5x7.5, Inside
      Call

      WEB ONLY

      127.50
    • Save & Rent Now
      5' x 10' Unit Economy pole in unit, Inside
      Reserve

      WEB ONLY

      127.50
    • Save & Rent Now
      5' x 10' Unit Standard pole in units, Inside
      Call

      WEB ONLY

      127.50
    • Save & Rent Now
      5' x 10' Unit Premium
      Call

      WEB ONLY

      186.50
    • Save & Rent Now
      7' x 8' Unit Economy Inside
      Reserve

      WEB ONLY

      99.50
    • Save & Rent Now
      7' x 8' Unit Standard Inside
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      WEB ONLY

      119.50
    • Save & Rent Now
      7' x 8' Unit Premium Inside
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      WEB ONLY

      163.50
    • Save & Rent Now
      6' x 10' Unit Standard Inside
      Reserve

      WEB ONLY

      144.50
    • Save & Rent Now
      8' x 8' Unit Economy Inside
      Reserve

      WEB ONLY

      119.50
    • Save & Rent Now
      8' x 8' Unit Standard Inside
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      WEB ONLY

      141.50
    • Save & Rent Now
      8' x 8' Unit Premium Inside
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      WEB ONLY

      150.50
    • Save & Rent Now
      7' x 10' Unit Economy Inside
      Reserve

      WEB ONLY

      161.50
    • Save & Rent Now
      7' x 10' Unit Standard Inside
      Reserve

      WEB ONLY

      168.50
    • Save & Rent Now
      5' x 15' Unit Standard Inside
      Reserve

      WEB ONLY

      164.50
    • Save & Rent Now
      7.5' x 10' Unit Economy Inside
      Call

      WEB ONLY

      176.50
    • Save & Rent Now
      7.5' x 10' Unit Standard
      Call

      WEB ONLY

      243.50
  • Medium Reserve
    58 UNITS LEFT
    BEST PRICE* 143 **WEB ONLY
    See what fits!

    • Save & Rent Now
      6' x 13' Unit Standard Inside
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      WEB ONLY

      142.50
    • Save & Rent Now
      8' x 10' Unit Economy Inside
      Reserve

      WEB ONLY

      156.50
    • Save & Rent Now
      8' x 10' Unit Standard Inside
      Reserve

      WEB ONLY

      170.50
    • Save & Rent Now
      8' x 10' Unit Premium wrong sized unit 5 x 8 not 8 x 10, Inside
      Reserve

      WEB ONLY

      170.50
    • Save & Rent Now
      9' x 9' Unit Standard Inside
      Reserve

      WEB ONLY

      213.50
    • Save & Rent Now
      7' x 12' Unit Standard Inside
      Reserve

      WEB ONLY

      178.50
    • Save & Rent Now
      8' x 11' Unit Standard Inside
      Reserve

      WEB ONLY

      183.50
    • Save & Rent Now
      9' x 10' Unit Economy Inside
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      WEB ONLY

      183.50
    • Save & Rent Now
      9' x 10' Unit Standard
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      WEB ONLY

      233.50
    • Save & Rent Now
      7' x 13' Unit Economy Inside
      Reserve

      WEB ONLY

      129.50
    • Save & Rent Now
      7' x 13' Unit Standard Inside
      Call

      WEB ONLY

      159.50
    • Save & Rent Now
      8' x 12' Unit Standard Inside
      Reserve

      WEB ONLY

      193.50
    • Save & Rent Now
      10' x 10' Unit Inside
      Reserve

      WEB ONLY

      159.50
    • Save & Rent Now
      10' x 10' Unit cables hanging from above unit, Inside
      Reserve

      WEB ONLY

      159.50
    • Save & Rent Now
      10' x 10' Unit Inside
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      WEB ONLY

      181.50
    • Save & Rent Now
      10' x 10' Unit friend of Barry Hoeven, Inside
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      WEB ONLY

      181.50
    • Save & Rent Now
      10' x 10' Unit Inside
      Reserve

      WEB ONLY

      183.50
    • Save & Rent Now
      10' x 10' Unit Economy Comp unit - Charity - Per Mike B, Inside
      Call

      WEB ONLY

      183.50
    • Save & Rent Now
      10' x 10' Unit Standard
      Reserve

      WEB ONLY

      189.50
    • Save & Rent Now
      10' x 10' Unit Premium
      Call

      WEB ONLY

      241.50
    • Save & Rent Now
      7' x 15' Unit Economy Inside
      Call

      WEB ONLY

      193.50
    • Save & Rent Now
      7' x 15' Unit Standard Inside
      Reserve

      WEB ONLY

      225.50
    • Save & Rent Now
      9' x 12' Unit Economy Inside
      Reserve

      WEB ONLY

      228.50
    • Save & Rent Now
      9' x 12' Unit Standard Inside
      Reserve

      WEB ONLY

      232.50
    • Save & Rent Now
      10' x 11' Unit Standard Inside
      Reserve

      WEB ONLY

      236.50
    • Save & Rent Now
      8' x 14' Unit Standard Inside
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      WEB ONLY

      280.50
    • Save & Rent Now
      6' x 19' Unit Standard
      Call

      WEB ONLY

      258.50
    • Save & Rent Now
      10' x 12' Unit Economy Inside
      Reserve

      WEB ONLY

      169.50
    • Save & Rent Now
      10' x 12' Unit Standard Inside
      Call

      WEB ONLY

      239.50
    • Save & Rent Now
      10' x 12' Unit Standard Inside
      Call

      WEB ONLY

      240.50
    • Save & Rent Now
      10' x 12' Unit Premium Inside
      Call

      WEB ONLY

      251.50
    • Save & Rent Now
      8' x 15' Unit Economy Inside
      Reserve

      WEB ONLY

      263.50
    • Save & Rent Now
      8' x 15' Unit Standard Ganda Temp Use, Inside
      Call

      WEB ONLY

      263.50
    • Save & Rent Now
      7.5' x 17' Unit Standard Inside
      Call

      WEB ONLY

      303.50
    • Save & Rent Now
      10' x 13' Unit Economy Inside
      Reserve

      WEB ONLY

      189.50
    • Save & Rent Now
      10' x 13' Unit Standard Inside
      Call

      WEB ONLY

      273.50
    • Save & Rent Now
      10' x 13' Unit Premium
      Call

      WEB ONLY

      282.50
    • Save & Rent Now
      10' x 13.5' Unit Economy
      Reserve

      WEB ONLY

      249.50
    • Save & Rent Now
      10' x 13.5' Unit Standard
      Call

      WEB ONLY

      308.50
    • Save & Rent Now
      10' x 14' Unit Economy Adjusted Price for DM Manager, Inside
      Call

      WEB ONLY

      220.50
    • Save & Rent Now
      10' x 14' Unit Standard Inside
      Reserve

      WEB ONLY

      220.50
    • Save & Rent Now
      10' x 14' Unit Economy Virtual conversion with 0110B. 14x10 @ $159.50, Inside
      Call

      WEB ONLY

      247.50
    • Save & Rent Now
      10' x 14' Unit Standard Virtual conversion with 108B. 14x10 @ $159.5, Inside
      Reserve

      WEB ONLY

      247.50
    • Save & Rent Now
      10' x 14' Unit Premium Inside
      Reserve

      WEB ONLY

      284.50
    • Save & Rent Now
      12' x 12' Unit Economy Inside
      Reserve

      WEB ONLY

      239.50
    • Save & Rent Now
      12' x 12' Unit Standard Inside
      Call

      WEB ONLY

      320.50
    • Save & Rent Now
      10' x 15' Unit Inside
      Reserve

      WEB ONLY

      219.50
    • Save & Rent Now
      10' x 15' Unit Unit Will Be Rented to a Westport Employee-per MB, Inside
      Reserve

      WEB ONLY

      219.50
    • Save & Rent Now
      10' x 15' Unit Inside
      Reserve

      WEB ONLY

      243.50
    • Save & Rent Now
      10' x 15' Unit VC with unit 0600X, Inside
      Reserve

      WEB ONLY

      243.50
    • Save & Rent Now
      10' x 15' Unit Inside
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      WEB ONLY

      262.50
    • Save & Rent Now
      10' x 15' Unit Economy water leak, Inside
      Call

      WEB ONLY

      262.50
    • Save & Rent Now
      10' x 15' Unit Standard
      Call

      WEB ONLY

      331.50
    • Save & Rent Now
      10' x 15' Unit Premium ODD SHAPE UNIT
      Call

      WEB ONLY

      331.50
  • Large Reserve
    7 UNITS LEFT
    BEST PRICE* 281 **WEB ONLY
    See what fits!

    • Save & Rent Now
      10' x 16' Unit VC with unit F45, Inside
      Call

      WEB ONLY

      280.50
    • Save & Rent Now
      10' x 16' Unit converted F012B and F013B to 16 x 10, Inside
      Call

      WEB ONLY

      280.50
    • Save & Rent Now
      10' x 16' Unit converted F040B and F041B to 16 x 10, Inside
      Call

      WEB ONLY

      280.50
    • Save & Rent Now
      10' x 16' Unit Inside
      Reserve

      WEB ONLY

      300.50
    • Save & Rent Now
      10' x 16' Unit Virtual conversion with 0067B. 16x10 @$169.50, Inside
      Call

      WEB ONLY

      300.50
    • Save & Rent Now
      10' x 16' Unit Economy converted 0010A and 0011A to 16 x 10, Inside
      Call

      WEB ONLY

      300.50
    • Save & Rent Now
      10' x 16' Unit Standard converted 002A and 003A to 16 x 10, Inside
      Reserve

      WEB ONLY

      300.50
    • Save & Rent Now
      10' x 16' Unit Premium converted 0061B/0062B 8 x 10's into 16 x 10, Inside
      Call

      WEB ONLY

      300.50
    • Save & Rent Now
      13' x 13' Unit Standard Inside
      Call

      WEB ONLY

      221.50
    • Save & Rent Now
      10' x 17' Unit Standard Inside
      Reserve

      WEB ONLY

      251.50
    • Save & Rent Now
      10' x 17' Unit Standard Virtual conversion with 0123A. 10x17 @ $165.50, Inside
      Call

      WEB ONLY

      291.50
    • Save & Rent Now
      12' x 15' Unit Standard Inside
      Call

      WEB ONLY

      225.50
    • Save & Rent Now
      13' x 14' Unit Economy CONVERSION WITH E852, Inside
      Call

      WEB ONLY

      294.50
    • Save & Rent Now
      13' x 14' Unit Standard Conversion with E801 for a 14x13, Inside
      Call

      WEB ONLY

      294.50
    • Save & Rent Now
      13' x 14' Unit Premium converted e832/e833 7 x 13's into 14 x 13 unit, Inside
      Call

      WEB ONLY

      294.50
    • Save & Rent Now
      10' x 19' Unit Economy Inside
      Reserve

      WEB ONLY

      301.50
    • Save & Rent Now
      10' x 19' Unit Standard
      Reserve

      WEB ONLY

      339.50
    • Save & Rent Now
      10' x 20' Unit Inside
      Call

      WEB ONLY

      259.50
    • Save & Rent Now
      10' x 20' Unit Conversion with 0709 - 20x10, Inside
      Call

      WEB ONLY

      323.50
    • Save & Rent Now
      10' x 20' Unit Conversion with 0712 - 20x10, Inside
      Call

      WEB ONLY

      323.50
    • Save & Rent Now
      10' x 20' Unit Virtual conversion with unit 0745. 20x10, Inside
      Call

      WEB ONLY

      323.50
    • Save & Rent Now
      10' x 20' Unit combined units - 740 and 741 10 x 10's to 20 x 10, Inside
      Call

      WEB ONLY

      323.50
    • Save & Rent Now
      10' x 20' Unit convert 0713/0714 10 x 10's to 20 x 10 0713X, Inside
      Call

      WEB ONLY

      323.50
    • Save & Rent Now
      10' x 20' Unit virtual conversion w 0743 20x10, Inside
      Call

      WEB ONLY

      323.50
    • Save & Rent Now
      10' x 20' Unit virtual conversion with 0725 for 20x10, Inside
      Call

      WEB ONLY

      323.50
    • Save & Rent Now
      10' x 20' Unit Economy VC with unit C003
      Call

      WEB ONLY

      349.50
    • Save & Rent Now
      10' x 20' Unit Economy Inside
      Call

      WEB ONLY

      370.50
    • Save & Rent Now
      10' x 20' Unit Standard convert 0058A/0059A 2 10 x 10's to0058A 20 x 10, Inside
      Call

      WEB ONLY

      373.50
    • Save & Rent Now
      10' x 20' Unit Premium convert 0093b/0092b 2-10x10's to 0092B 20 x 10, Inside
      Call

      WEB ONLY

      373.50
    • Save & Rent Now
      10' x 20' Unit Standard Inside
      Reserve

      WEB ONLY

      379.50
    • Save & Rent Now
      10' x 20' Unit Premium
      Call

      WEB ONLY

      392.50
    • Save & Rent Now
      14' x 14.5' Unit Standard Inside
      Call

      WEB ONLY

      273.50
    • Save & Rent Now
      13' x 16' Unit Standard Inside
      Call

      WEB ONLY

      279.50
    • Save & Rent Now
      15' x 15' Unit Standard
      Call

      WEB ONLY

      319.50
    • Save & Rent Now
      10' x 24' Unit Economy converted 0014B/0015B 12 x 10's into 24 x10 unit, Inside
      Call

      WEB ONLY

      343.50
    • Save & Rent Now
      10' x 24' Unit Standard converted 0017B/0018B 12 x 10's into 24 x10 unit, Inside
      Call

      WEB ONLY

      343.50
    • Save & Rent Now
      12' x 20' Unit Standard
      Call

      WEB ONLY

      422.50
    • Save & Rent Now
      10' x 24' Unit Standard
      Call

      WEB ONLY

      510.50
    • Save & Rent Now
      15' x 16.5' Unit Standard Inside
      Call

      WEB ONLY

      309.50
    • Save & Rent Now
      10' x 25' Unit Standard
      Call

      WEB ONLY

      446.50
    • Save & Rent Now
      13' x 20' Unit Economy converted 0507/0508 2- 10 x 13's into 20x13, Inside
      Call

      WEB ONLY

      354.50
    • Save & Rent Now
      13' x 20' Unit Standard converted w 0504, Inside
      Call

      WEB ONLY

      354.50
    • Save & Rent Now
      10' x 27' Unit Standard
      Call

      WEB ONLY

      557.50
    • Save & Rent Now
      14' x 20' Unit Virtual conversion with unit 0764) 20x14, Inside
      Reserve

      WEB ONLY

      289.50
    • Save & Rent Now
      14' x 20' Unit Economy Conversion WIth 0767 for a 20x14, Inside
      Call

      WEB ONLY

      372.50
    • Save & Rent Now
      14' x 20' Unit Standard converted 0761 / 0762 10 x 14 to 20 x 14(280sq ft), Inside
      Call

      WEB ONLY

      372.50
    • Save & Rent Now
      14' x 20' Unit Premium unit conversion with unit #720, Inside
      Call

      WEB ONLY

      372.50
  • X-Large Reserve
    0 UNITS LEFT
    BEST PRICE* 442 **WEB ONLY
    See what fits!

    • Save & Rent Now
      15' x 20' Unit Economy converted 0541 / 0542 10 x 15 to 20 x 15(300sq ft), Inside
      Call

      WEB ONLY

      441.50
    • Save & Rent Now
      15' x 20' Unit Standard Virtual Conversion w/ 0544, Inside
      Call

      WEB ONLY

      441.50
    • Save & Rent Now
      10' x 30' Unit Standard
      Call

      WEB ONLY

      536.50
    • Save & Rent Now
      15' x 25' Unit Standard
      Call

      WEB ONLY

      522.50
    • Save & Rent Now
      16' x 27' Unit Standard Inside
      Call

      WEB ONLY

      573.50
    • Save & Rent Now
      15.5' x 56' Unit Standard
      Call

      WEB ONLY

      1134.50
Today’s Online Special DealUp to 50% Off for Up to 2 Months - Ask Manager for Details
Rent Online

US Storage Centers

15237 S Brand Blvd, Mission Hills, CA, 91345

Office Hours Now Closed
  • MON - SAT8am - 7pm
  • SUN9am - 6pm

Storage Customer Reviews

Patricia Orduno

11 months ago
One person shines from all the rest here, Evelyn! She is always nice, helpful & makes the whole process very easy. I really dont know how i could have gotten thru the last 2 years without this woman on my team! Thanks girl, u are the best!

Cynthia Garcia

1 year ago
Went in to get a unit today and Trina was awesome. She was very nice and very helpful. She showed me the different units and was very helpful in helping us choose one that would be big enough for our storage necessities. I will definitely encourage anyone looking for somewhere to store their belongings to go here. The service is very helpful and friendly!

Sonny-Rey Martinez

1 year ago
I went to this storage facility to help my mom move her stuff and the ladies in the office were so nice and helpful. I forgot where unit was and one lady went to show me. She even made sure there were pushcarts available so I can move the stuff easier. She gave me her card and said I can call the office if i have any questions. The property was very clean. I would recommend this place to my friends and family for sure.

Antonio Govea

2 years ago
Mary is very helpful gave me a great deal

Brittany Hunter

1 year ago
Trina is the best very helpful i will be back when im ready to sells moms house and when im ready to declutter. I have looked at other storage companies and i wasnt happy with how pushy the employees were. If you need boxes and or storage visit trina she will be there ready to help you out highly recommended.

NESTOR Aquino

2 years ago
awsome people special. Evelyn. were. so helpful good customer service thanks Evelyn

David Tumbali

11 months ago
Evelyn Saravia. The best of all employees. She is presentable, clean and nice to communicate. SUPERB in all and gives my day COMPLETE. She make sure all my two storage unit for 5 years safe and clean. One time I got panic because my brand new LEXUS CAR the steel gate. And I thought my DINER GLASS WAS BROKEN. Then For seconds she called me and she said I dont worry about the gate because she fix it and my finger GLASS was miracously fox also with my prayers . Thumbs up and pray she will had another 3 decade of work to this job. Others are only concern on themselves but Evelyn she is the real worker. GOD BLESS.

Dean Lopez

1 year ago
I went to this facility to get some prices on units and Trina was very helpful. They also had great prices on boxes. I put a unit on hold and will be back to get a space. They have great rates too! It's also close to where I live.

Allison Maldonado

2 years ago
Spaces are clean and convenient! Needed an upgraded size and they offered me a new space directly in front of the smaller space! Easiest switch thanks to Diego! He was super helpful, friendly, and efficient.

Valley Hooligans

2 years ago
Great staff, always helpful and friendly. Storage facility is always safe and secure as well as clean and tidy.

Monica Nunez

2 years ago
Excellent customer service, Francisco is the best!!

Lalofelix73

1 year ago
This place is the best storage I could find for a great monthly charge. I went to public storage first but they are like double the price. I really like this U.S storage location! I'm very happy for the best service and 1st time customer treatment. I really was happy applying for the storage unit with Mr. Diego and Francisco very great staff!! Wish the world had more helpful people like these two gentlemen! 10 star service!!!

Kevin Smith

1 year ago
Great staff very personable makes you feel secure about storing your possessions in this facility. I have used this location as my storage center of choice for three years in a row.

Jose Martinez

1 year ago
Assistant manager Evelyn saravia was very helpful in deciding to rent space here.place is clean and close to home

Alfonso Vasquez

11 months ago
Thanks Jenny and Evelyn your service was grate...

A Google User

2 years ago
I AM VERY HAPPY TO SAY THAT I BEEN PUBLIC STORAGE SINCE 2010 AND I HAVE NEVER HAD PROBLEMS WITH THE SERVICE AND JENNY AND EVELYN AND THE GENTLE MEN THERE ARE NICE PEOPLE. VERY GOOD SERVICE

Elizabeth Minaya

11 months ago
Evelyn was amazing! She explained everything to us and made everything easy and fast. The location is very convenient. I would definitely recommend this place.

Marie Sanchez

1 year ago
Moving is stressful,, especially when one has to deal with with lousy customer service at a storage unit. Lucky for us, that is not the case at US Storage, the personnel are SUPER friendly, knowledgeable of the facility and availability of units. Trina made the move-in very quick and stress free. The facility is very clean and well maintained. And GREAT prices! Thanks!

Brenda Robles

1 year ago
great storage place!!! really excited with evelyn her customer service is great. i recommend her to any new customer. she is always very helpful always checking if everything is ok and everyone is content.

Joe Martinez

6 months ago
My daughter has a storage here and I helped her move some things in. The staff in the office was very friendly and accommodating when it came to using their push carts as well as had a good selections of boxes that we decided to buy a few. Close to home and great prices. I recommend this storage in Mission Hills.

Emanuel Rodriguez

5 months ago
Great place to store all my junk. But sirously staff is very helpful and friendly awesome persons.

Brenda Lopez

6 months ago
Moving isn't easy but US Storage is making things easier !!! Evelyn was extremely helpful in finding the perfect unit for my things, she explained every thing in great detail which made things run so smoothly. She answered every question and concern I had , and at the end we ended with the perfect unit.

TM Martinez

9 months ago
I would highly recommend this storage facility. It is very clean and the staff is so nice. I have been renting here off and on for awhile now but wanted to let others know if you ever need storage go to see Jenny at US Storage Centers in Mission Hills. She is the best.

Jessica Romero

1 year ago
Yesterday October 31, 2016 I had an extremely unpleasant experience trying to clear out my storage unit. The opening associate was completely unprofessional.Upon my arrival I realized I had forgotten my key to my lock at home so my uncle and I decided to wait for the day shift to open up and request to have the lock cut off. The woman that came out was Jenny, she walked up to the vehicle a little before 8am and asked if we needed help. I responded by telling her that I was waiting for them to open because I needed to empty out my unit and I needed to have the lock cut off. Instantly she gave me an attitude and told me that no there was no way to do that because they only cut locks off on Tuesday and Thursday. I tried telling her that I was informed that I had to have the unit cleared out by 6pm but she was shouting over me. She continued going off on me telling me I needed to go back home and get the key at this point I mentioned that I lived in Ontario and her response was, "well you should have been here Thursday or come back tomorrow".I was already highly irritated but tried not to lose my composure she kept shouting saying that she didn't know what I was going to do to get my storage clear but I would have to call a lock smith or wait till 10am to see if the following associate would be able to take the lock off.After her shouting my uncle and I left the location to purchase bolt cutters, we returned and started going to the unit when she stopped us and started shouting at us asking what we were doing. I told her I was going to empty my unit and she asked if I had the key, I told her I did not and I was going to cut it off and instantly she said no you're not and began threatening to call the cops on us. She said that if we got out of the truck she would call the cops.My uncle explained to her that he just was there to help me and told her that she needed to stop shouting in his face. Following that she responded," yes I do need to yell at you guys cause you're not following the rules if you want to cut the lock I need to watch you and you have o sign a paper". He said fine we would sign the paper.My uncle tried explaining to her that she was giving us an attitude that was unnecessary and that she could have told us in a nicer way or given us alternative methods to get my stuff out of the unit.Her attitude changed toward my uncle and she told him if he wanted we could use the larger bolt cutter that they had available there. Overall she was completely unprofessional and her attitude baffled me because she was so friendly when I first opened the unit. She was not helpful at all nor did she make the situation any easier and didn't give any alternatives to resolve or avoid the situation.It is extremely unfortunate that such a well kept storage facility and also an affordable one did not have a better associate there to help.I think Jenny needs training on better customer service skills and a guide on alternative methods on dealing with situations like mine.

Jeremy Lopez

4 months ago
Jenny made it very easy for us to reserve a storage, gave us a tour to help us with our decision, overall it was a pleasant experience. thank you Jenny for all your help

Andy Wasowicz

4 months ago
Staff is always nice and friendly. I have used them for many years , never had any issues of any kind.

Jj Baller

4 months ago
Evelyn was an amazing help she was very polite and helpful she is a great asset to us storage company she made our transition present - thank you Evelyn sincerely Marlene and yaya

Roman Leal

3 months ago
Great service...Evelyn Saravia shes so helpful

Noe Ramirez

2 months ago
The staff made it easy and fast getting my unit!

Carlos Amaya

1 month ago
Gracias por el servicio del dia de hoy Evelyn y Trina tiene un execelente servicio al cliente me gusta por qua tienen muy limpio el local y espero seguir con ustedes por mucho tiempo y seguir teniendo el mismo servicio que ustedes brindan pasen felices fiestas. Gracias por su atencion.

Susan Chavez

1 week ago
Great customer service...I will come back! !

Rick Morales

2 years ago
Very Friendly staff but the dock ramp would be much better if there were a usage time limit for us who have units in the basement location.

Alex M

1 year ago
I left Public Storage after many years and i was greeted with such kindness from Evelyn, Sam and Jenny at U.S Storage. This facility has great customer service and is very clean. Overall i am very happy with my choice to switch.

Connie Ruiz

10 months ago
Every time i go to pay my bill or even just a question to be answered... Evelyn S. is so helpful. I come out very pleased.. Thank you

Joe Aros

11 months ago
great place to rent a storage unit everyone there is awesome except for one female employee in here late 20's maybe early 30's dont remember her name but i wont even talk to her anymore other than her i have nothing but good stuff to say about this place

The Empress Mauí Nefertari

2 years ago
Customer service is always great; however, the online services aren't. I have been over charged twice (once for two months rent and another instance for three months rent). I have used the service for the past four years and have experienced two rate increases. It would be great if customer appreciation could be in the form of stable rent for 3-5yrs for clients over two years.
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Donna R.

11 months ago
Outstanding customer service, friendly staff and one of the nicest facilities for your buck! I definitely recommend them!
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Storage Facility Amenities6 Amenities

  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • Se Habla Espanol
  • RV, Car, Boat