176 storage sizes for rent
Today’s Online Special DealUp to 50% Off for Up to 2 Months - Ask Manager for Details
Rent Online
Office Hours Now Closed
MON - SAT8am - 7pm
SUN9am - 6pm
Storage Customer Reviews
Cynthia Garcia
2 years ago
Went in to get a unit today and Trina was awesome. She was very nice and very helpful. She showed me the different units and was very helpful in helping us choose one that would be big enough for our storage necessities. I will definitely encourage anyone looking for somewhere to store their belongings to go here. The service is very helpful and friendly!
Sonny-Rey Martinez
2 years ago
I went to this storage facility to help my mom move her stuff and the ladies in the office were so nice and helpful. I forgot where unit was and one lady went to show me. She even made sure there were pushcarts available so I can move the stuff easier. She gave me her card and said I can call the office if i have any questions. The property was very clean. I would recommend this place to my friends and family for sure.
Brittany Hunter
2 years ago
Trina is the best very helpful i will be back when im ready to sells moms house and when im ready to declutter. I have looked at other storage companies and i wasnt happy with how pushy the employees were. If you need boxes and or storage visit trina she will be there ready to help you out highly recommended.
NESTOR Aquino
3 years ago
awsome people special. Evelyn. were. so helpful good customer service thanks Evelyn
David Tumbali
2 years ago
Evelyn Saravia. The best of all employees. She is presentable, clean and nice to communicate. SUPERB in all and gives my day COMPLETE. She make sure all my two storage unit for 5 years safe and clean. One time I got panic because my brand new LEXUS CAR the steel gate. And I thought my DINER GLASS WAS BROKEN. Then For seconds she called me and she said I dont worry about the gate because she fix it and my finger GLASS was miracously fox also with my prayers . Thumbs up and pray she will had another 3 decade of work to this job. Others are only concern on themselves but Evelyn she is the real worker. GOD BLESS.
Dean Lopez
2 years ago
I went to this facility to get some prices on units and Trina was very helpful. They also had great prices on boxes. I put a unit on hold and will be back to get a space. They have great rates too! It's also close to where I live.
Allison Maldonado
3 years ago
Spaces are clean and convenient! Needed an upgraded size and they offered me a new space directly in front of the smaller space! Easiest switch thanks to Diego! He was super helpful, friendly, and efficient.
Valley Hooligans
3 years ago
Great staff, always helpful and friendly. Storage facility is always safe and secure as well as clean and tidy.
Lalofelix73
2 years ago
This place is the best storage I could find for a great monthly charge. I went to public storage first but they are like double the price. I really like this U.S storage location! I'm very happy for the best service and 1st time customer treatment. I really was happy applying for the storage unit with Mr. Diego and Francisco very great staff!! Wish the world had more helpful people like these two gentlemen! 10 star service!!!
Kevin Smith
2 years ago
Great staff very personable makes you feel secure about storing your possessions in this facility. I have used this location as my storage center of choice for three years in a row.
Jose Martinez
2 years ago
Assistant manager Evelyn saravia was very helpful in deciding to rent space here.place is clean and close to home
A Google User
3 years ago
I AM VERY HAPPY TO SAY THAT I BEEN PUBLIC STORAGE SINCE 2010 AND I HAVE NEVER HAD PROBLEMS WITH THE SERVICE AND JENNY AND EVELYN AND THE GENTLE MEN THERE ARE NICE PEOPLE. VERY GOOD SERVICE
Elizabeth Minaya
1 year ago
Evelyn was amazing! She explained everything to us and made everything easy and fast. The location is very convenient. I would definitely recommend this place.
Marie Sanchez
2 years ago
Moving is stressful,, especially when one has to deal with with lousy customer service at a storage unit. Lucky for us, that is not the case at US Storage, the personnel are SUPER friendly, knowledgeable of the facility and availability of units. Trina made the move-in very quick and stress free. The facility is very clean and well maintained. And GREAT prices! Thanks!
Brenda Robles
2 years ago
great storage place!!! really excited with evelyn her customer service is great. i recommend her to any new customer. she is always very helpful always checking if everything is ok and everyone is content.
Joe Martinez
1 year ago
My daughter has a storage here and I helped her move some things in. The staff in the office was very friendly and accommodating when it came to using their push carts as well as had a good selections of boxes that we decided to buy a few. Close to home and great prices. I recommend this storage in Mission Hills.
Emanuel Rodriguez
1 year ago
Great place to store all my junk.
But sirously staff is very helpful and friendly awesome persons.
Brenda Lopez
1 year ago
Moving isn't easy but US Storage is making things easier !!! Evelyn was extremely helpful in finding the perfect unit for my things, she explained every thing in great detail which made things run so smoothly. She answered every question and concern I had , and at the end we ended with the perfect unit.
TM Martinez
1 year ago
I would highly recommend this storage facility. It is very clean and the staff is so nice. I have been renting here off and on for awhile now but wanted to let others know if you ever need storage go to see Jenny at US Storage Centers in Mission Hills. She is the best.
Jessica Romero
2 years ago
Yesterday October 31, 2016 I had an extremely unpleasant experience trying to clear out my storage unit. The opening associate was completely unprofessional.Upon my arrival I realized I had forgotten my key to my lock at home so my uncle and I decided to wait for the day shift to open up and request to have the lock cut off. The woman that came out was Jenny, she walked up to the vehicle a little before 8am and asked if we needed help. I responded by telling her that I was waiting for them to open because I needed to empty out my unit and I needed to have the lock cut off. Instantly she gave me an attitude and told me that no there was no way to do that because they only cut locks off on Tuesday and Thursday. I tried telling her that I was informed that I had to have the unit cleared out by 6pm but she was shouting over me. She continued going off on me telling me I needed to go back home and get the key at this point I mentioned that I lived in Ontario and her response was, "well you should have been here Thursday or come back tomorrow".I was already highly irritated but tried not to lose my composure she kept shouting saying that she didn't know what I was going to do to get my storage clear but I would have to call a lock smith or wait till 10am to see if the following associate would be able to take the lock off.After her shouting my uncle and I left the location to purchase bolt cutters, we returned and started going to the unit when she stopped us and started shouting at us asking what we were doing. I told her I was going to empty my unit and she asked if I had the key, I told her I did not and I was going to cut it off and instantly she said no you're not and began threatening to call the cops on us. She said that if we got out of the truck she would call the cops.My uncle explained to her that he just was there to help me and told her that she needed to stop shouting in his face. Following that she responded," yes I do need to yell at you guys cause you're not following the rules if you want to cut the lock I need to watch you and you have o sign a paper". He said fine we would sign the paper.My uncle tried explaining to her that she was giving us an attitude that was unnecessary and that she could have told us in a nicer way or given us alternative methods to get my stuff out of the unit.Her attitude changed toward my uncle and she told him if he wanted we could use the larger bolt cutter that they had available there. Overall she was completely unprofessional and her attitude baffled me because she was so friendly when I first opened the unit. She was not helpful at all nor did she make the situation any easier and didn't give any alternatives to resolve or avoid the situation.It is extremely unfortunate that such a well kept storage facility and also an affordable one did not have a better associate there to help.I think Jenny needs training on better customer service skills and a guide on alternative methods on dealing with situations like mine.
Jeremy Lopez
1 year ago
Jenny made it very easy for us to reserve a storage, gave us a tour to help us with our decision, overall it was a pleasant experience. thank you Jenny for all your help
Andy Wasowicz
1 year ago
Staff is always nice and friendly. I have used them for many years , never had any issues of any kind.
Jj Baller
1 year ago
Evelyn was an amazing help she was very polite and helpful she is a great asset to us storage company she made our transition present - thank you Evelyn sincerely Marlene and yaya
Carlos Amaya
1 year ago
Gracias por el servicio del dia de hoy Evelyn y Trina tiene un execelente servicio al cliente me gusta por qua tienen muy limpio el local y espero seguir con ustedes por mucho tiempo y seguir teniendo el mismo servicio que ustedes brindan pasen felices fiestas. Gracias por su atencion.
Maria Gutierrez
11 months ago
GREAT CUSTOMER SERVICE! Staff was very helpful and made it all very easy. Was in and out and able to move my stuff in the storage the same day.
Daniel Robles
11 months ago
Very clean place and great staff especially teresa she was really nice and inforamative highly recommend this place to friends and family :)
Anna
11 months ago
When this morning great customer service. The woman that help us was great she didnt want to give us a storage until she knew what we size we need it. It was Quick and easy and easy access to where we got our storage want to thank the two girls there 02/23/2018
Oscar Araujo
11 months ago
Ive been here at this company for a long time and always get great customer service from all the ladies in the office. Evelyn and Trina are very nice and helpful. Hope to keep continue my business here. Very close to my home.
Laurie Nieves
11 months ago
I have been a customer for years. Best storage I have ever used. Clean facility, no bugs or critters in your stuff. Love the staff, caring and friendly. I recommend them to everyone I know.
edward Lover
11 months ago
Excellent customer service here at us storage and always work with me by giving reminder calls every month to help me avoid late fees. Im a very happy customer. Thank you Evelyn and Trina for the service.
Bo Brady
7 months ago
Trina is the best!!! I had to move in a hurry and was scrambling to find a place with amazing access hours. Trina helped me out and now I am stress free, my belonging are safe and I love the staff at US Storage..
ATM SERVICES ATM SERVICES
6 months ago
Best Customer Service Ever! Jenny is the Best! Very Helpful. Very clean facility. What I also liked about this facility is that the building are made of concrete which keeps the inside temperature under moderate conditions in summer or winter vs steel buildings where your belongings bake in summer and get moist in winters. I Highly Recommend this place to anyone.
Marcus Perez
6 months ago
Very friendly service. Trina was kind and helpful and took her time to match me with a unit which best suited my needs. Took a fun cart ride to the unit and they were very clean. Clean bathrooms. Overall nice facility.
Maria W
6 months ago
This storage property is really nice. I was helped by Trina last week when I rented a unit for all of my stuff. The prices are good here too. Thank for helping me find a place that works for me.
Geraldine Estrada
6 months ago
Trina in particular was very kind and patient. They have complimentary water and fair prices. Trina took her time explaining the prices to me in spite of my hearing problem. 10/10 would reccomend this company and specifically this location.
Erica the Potato
6 months ago
I have a storage here at US Storage Centers and it is working out great for me. Trina is very nice and helpful. I would recommend this property to all of my friends.
Susana Rivas
4 months ago
Recently I was checking out some of the more popular storage facilities in the valley since my son will be moving away soon. When consulting with US Storage Centers I found that one of their managers Trina was very friendly and patient. Trina took her time explaining which sizes suited which amounts of stuff. I appreciate the excellent customer service at this location showcased by Trina. I highly recommend this facility to anyone in the area.
Sara G
5 months ago
Guillermo the Assistant Sales Manager was very helpful, kind, bent over backwards to help. This place is clean and well maintained and I feel very safe. I highly recommend. I received a email for a 50% off promotion since I have use US STORAGE in the past. Thanks to Guillermo and office staff for helping me.
Mark Brim
3 months ago
I've had my storage here for years. Everyone that works here are great and helpful. Thanks especially to Trina. Excellent customer service. I recommend this Mission Hills location.
Elida Molina
1 month ago
There are alot of nice employees here especially Trina and Evelyn. I've been here a long time and my storage works great for me also have good prices. I will recommend this location to all my friends that need a storage.
Gerardo Gutierrez
1 month ago
Evelin and Trina did a great job renting me my storage unit . They do a great customer service. two thumbs up.
Ram Wymore
4 weeks ago
Great working with the staff here. They are very professional and helped me get into the right unit. Great location. Continue to use the storage here have been for about two years.
Rick Morales
3 years ago
Very Friendly staff but the dock ramp would be much better if there were a usage time limit for us who have units in the basement location.
Alex M
2 years ago
I left Public Storage after many years and i was greeted with such kindness from Evelyn, Sam and Jenny at U.S Storage. This facility has great customer service and is very clean. Overall i am very happy with my choice to switch.
Connie Ruiz
1 year ago
Every time i go to pay my bill or even just a question to be answered... Evelyn S. is so helpful. I come out very pleased.. Thank you
Joe Aros
1 year ago
great place to rent a storage unit everyone there is awesome except for one female employee in here late 20's maybe early 30's dont remember her name but i wont even talk to her anymore other than her i have nothing but good stuff to say about this place
The Empress Mauí Nefertari
3 years ago
Customer service is always great; however, the online services aren't. I have been over charged twice (once for two months rent and another instance for three months rent). I have used the service for the past four years and have experienced two rate increases. It would be great if customer appreciation could be in the form of stable rent for 3-5yrs for clients over two years.
Lucian Brisan
8 months ago
Unbelievably terrible gate hours, nosy staff and relentless harrassment electronically, phone, text, emergency nbr's, non-stop harrassment...when past due
Donna R.
1 year ago
Outstanding customer service, friendly staff and one of the nicest facilities for your buck! I definitely recommend them!
Rudy E.
1 year ago
Friendly service, competitive prices and unbelievable convenience: The Mission Hills US storage location has it all! It's really the best!
Denise M.
1 year ago
Just got another storage unit it was a pleasure to work with Trina. This is my go to store facility. Never had any problems with the service. Denise M.
James J.
1 year ago
My wife and I had a great experience with US Storage Centers - Mission Hills and would easily recommend it to our friends. What first caught my eye was the...
Alfonso C.
1 year ago
Evelyn and Jenny, they are the best, thank you, very nice persons.
Iliana L.
1 year ago
Great place! I love the service. The two ladies at the Front office are so friendly. They explain the process so clearly and offer great tips. I will...
Michael C.
11 months ago
Great experience working with Jenny today. She was very pleasant and didn't mind all of my annoying questions. She gave me a lot of helpful information. The...
Isaac R.
11 months ago
Wonderful customer service, great spaces and rates. Would highly recommend. Thanks to Jenny and Theresa for the amazing help.
Aryn Joy R.
9 months ago
Amazing staff. They were so nice and spoiler the entire time. Very helpful and informative.
I enjoyed the time it was fast and easy.
Teresa was the was so...
Priscilla M.
8 months ago
I change storage about a weeks ago, I've been very happy with the results, the 2 ladies in the office are very nice, very informative. Yes I would highly...
Priscilla M.
7 months ago
Thank you Jenny for your prompt response, I highly recommend you to come and get your unit here.
The ladies in the office are awesome.
Nita C.
4 months ago
Friendly, great service and clean atmosphere.
Veronica G.
3 months ago
I recently came to Us Storage for information and prices on their storages.Evelyn Saravia was very helpful and kind,she sizes of the storages that will fit...
Manny A.
3 months ago
Came here to check out a storage and was helped by Trina. She was very helpful in finding me a storage for all of my things. I highly recommend this...
Ram W.
1 month ago
Trina and Jenny are awesome to work with. I use them for all my storage needs. They are sharp and courteous.
Thanks for always taking care of us.
E V.
5 days ago
I went in to US Storage Centers in Mission Hills just to make a payment on behalf of my dad's storage unit. The staff in the office is always so friendly...
Leti R.
4 days ago
Recently ventured to check out some units cause I'm considering downsizing my current living situation. Also looked at the prices on their boxes and moving...
Christopher C.
2 weeks ago
Trina the assistant manager who i request the management to be fired and remove did it again today. She acted racist allowing only mexican to throw their...
Ferdinand M.
2 weeks ago
I AGREE WITH christopher columbus. I ALSO request the management if immediate fire of Trina. Me and my brother storage was lock because we confronted TRINA...
Storage Facility Amenities6 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
- Se Habla Espanol
Patricia Orduno
2 years ago