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Keylock Storage

14106 N Market St, Mead, WA 99021

Office Hours
MON - SAT9am - 6pm SUNClosed
Gate Hours
DailyOpen 24h
Google Reviews
rating 4.9
Write a Review

Nancy Skrei

4 years ago
rating 5.0
I had a great experience dealing with the staff who are very customer service oriented. My unit is clean and easily accessible and the security at the facility seems to be very well done.

Michael Mcculley

4 years ago
rating 5.0
Awesome service! Facility is ultra clean and staff are super helpful.

Krista Schlotter

4 years ago
rating 5.0
Good service and secure property

Hannah Dahlke

5 years ago
rating 5.0

Nola Alexander

4 years ago
rating 5.0
Really good storage, nice office staff.

Andy Talamantez

4 years ago
rating 5.0
This is a clean, well organized facility. The managenent is super friendly and very helpful. Highly recomended!

Skip Harding

4 years ago
rating 5.0
Very professional and friendly service. The facility is clean with easy excess for loading and unloading.

Hawk Armstrong

4 years ago
rating 5.0
Mary was very helpful and friendly. I will continue doing business with keylock until she is no longer working there or until I no longer require a storage unit. Whichever happens first

Pamela Robertson

4 years ago
rating 5.0
Keylock Storage is THE Place to go for your storage needs. Very friendly, courteous and professional service. I was given a great deal (first month free) with no long term commitment requirement. The process for accessing my storage unit was explained clearly and completely, as well as policies and procedures. The entire complex is neat, orderly and clean. I would highly recommend Keylock Storage to anyone I knew in need of a storage unit. I will be their customer for as long as I need storage, and in the future if I ever again needed storage, I would definitely return. Thanks.

jack greenamyer

4 years ago
rating 5.0
super nice office person..very helpful with my rv storage

Greg w

4 years ago
rating 5.0
We were out of town and needed to find a safe place to store our RV. Mary was very trustworthy and communicated effectively what Keylock Storage could do to solve our storage needs. The place is clean, organized, and easy to access. It has been a very pleasant experience.

Lisa Hahn

4 years ago
rating 5.0
Clean and well organized facility. Mary was more than helpful and went above and beyond to make sure that we were all set up before, during, and after move in. Very professional but also friendly. Would highly recommend.

Jaye Drummond

4 years ago
rating 5.0
Keylock had exactly what we needed and the price value was beyond comparable. Mary helped us on her lunch break and was extremely happy to do it. Thanks Mary! We will recommend keylock to everyone in need of a storage unit.

carmen harper

3 years ago
rating 5.0
When visiting Keylock Storage I was surprised I was greeted very friendly and courteous. Don't remember the name of the lady working there, but she was very knowledgeable and friendly and found it to be helpful. I would recommend Keylock to my friends. It's nice to know there are still working people that care.

Ben German

3 years ago
rating 5.0
Great workers I little bit expensive but I feel safe with my stuff there

majken woods

3 years ago
rating 5.0
Keylock storage is a great place to have a storage unit..We have had a unit there for for three years. Mary has always been wonderful to deal with, friendly, well organized, and efficient !!

Kristin Whitaker

3 years ago
rating 5.0
I'm really happy with my experience with Keylock - the facilities are very nice and clean, they utilize new technology and make entry/exit and billing very easy, and Mary was SO nice and helpful! Thank you all.

Misty Lee

3 years ago
rating 5.0
I am very very happy with the customer service and the grounds are spotless the best I ever seen

Linda Sprague

3 years ago
rating 5.0
I love this place. They are reasonable.

Noelle Kenworthy

3 years ago
rating 5.0
a bit higher in price than most and they dont care if you rip off the stuff in my storage unit and sell it online.

Jason Frye

3 years ago
rating 5.0
Mary went out of her way to ensure we had the trucks and trailers we needed for our move across the country. She was excellent to work with. The storage units we rented were the most secure ones in the area, very easy to access and reasonably priced. We cannot recommend her and Keylock Storage enough!

Lisa Anderson

3 years ago
rating 5.0
Very helpful and kind staff.

Sue Lathrop

3 years ago
rating 5.0
This storage facility is awesome! It is clean and secure. The office staff are so helpful, making it a simple process to rent a unit.

Chelsea Johnson

3 years ago
rating 5.0
Wonderful facility! Office staff is friendly and very helpful. Would definitely recommend this facility to anyone who has storage needs!

Samantha Long

3 years ago
rating 5.0
Mary is always so helpful and understanding! Thank You Keylock Storage for such a great experience I have had while needing to store my belongings for a couple of months.

Marisa Hasek

3 years ago
rating 5.0
The staff at Keylock truly care about the tenants. Highly recommend.

Chris Wood

2 years ago
rating 5.0
I have a unit here it's a cheap place and the staff is great

Alan Hamrick

2 years ago
rating 5.0
Very good customer service and cares about your possessions

Dana Allen

2 years ago
rating 5.0
Great, safe, clean facility. Mary will go out of her way to accommodate you! Best experience I've ever had renting storage space.

Alexyz Alexander

2 years ago
rating 5.0
Very helpful, helped us with our trailer and had a fair price

Clyde Brundage

2 years ago
rating 5.0
Mary and Lisa are great, very friendly and a 10 on customer service. Great place for storage. Thanks Clyde

RB Hurley

2 years ago
rating 5.0
We rented a larger unit, sight unseen. Upon arrival we were relieved to see the units are in a very private area, that looks to be very well secured all around the property, as well as monitored. Our unit was very clean and is equipped with electrical, if needed. I don't recall if our unit is described as 'climate controlled', but either way it seems to be very well insulated for a storage unit outside. We've rented our fair share of storage units across the country and this one ranks at the top for monetary value, cleanliness and safety features. I can also say the same for our customer service experiences so far as well. The woman who seems to run the front, I encountered a couple times. Each time she was very pleasant and another time went over the top to be helpful with a trailer drop-off we had. When we store our stuff it is always with reluctance and apprehension, for various reasons. I don't often leave reviews, but feel this business is a good one, and hopefully this could help others who may need to find a 'temporary home' to leave their things with peace of mind.

Andrea

2 years ago
rating 5.0
Lisa and Mary are a pleasure to deal with. Very professional and kind. Lisa went above and beyond in helping me work thru some changes to our rental. Great special. Highly recommend.

Carl Seaton

2 years ago
rating 5.0
Mary and Lisa are friendly and knowledgeable, all around just a great place to store

Roger Schmick

2 years ago
rating 5.0
The Mead facility by Yokes & McDonalds is fantastic. They have the expertise to provide top notch service. Our 12 X 25 was clean and we have never seen evidence of bugs or rodents. I would have this facility be your 1st stop in shopping for storage.

Justin Mellen

2 years ago
rating 5.0
Friendly,curtias people,help with all my questions,would recommend to any one looking for a clean place to store their things.

Chantel Cady

2 years ago
rating 5.0
I love this place! Lisa and Mary were so nice and helpful! Lisa let me know I only needed half the space I thought I did and saved me a lot of $. It's a little out of the way for me but the price, friendliness and security is totally worth it. Thanks Girlies!

TerriLee Bartlett

2 years ago
rating 5.0
Mary is a delight. She communicates and is responsive. We originally rented an uncovered RV space and waitlisted for a covered space. She notified us immediately when one became available. The only reason we moved was to have electricity and pavement. I would not hesitate to rent again from Keylock, and particularly this location, as we received superior service. The grounds are also kept very clean.

Savannah Tuter

2 years ago
rating 5.0
Great service. Good/Fair pricing. They have cameras up throughout the storage lot. 24/7 access gate w individualized codes. They offer insurance through them which I love as it was cheaper than me getting independent insurance.

Justin Perry

2 years ago
rating 5.0
Manager provided excellent customer service! Unit was clean, secure, and reasonably priced. I would recommend this facility.

SHELLY SANBORN

2 years ago
rating 5.0
Nice clean facility and the paperwork fast. Thank you Mary.

Kris Bower

2 years ago
rating 5.0
Great service, fair prices and a nice facility. Discount for reservations done online as opposed to in the office.

Eric Stapleton

1 year ago
rating 5.0
Outstanding service Mary made sure my storeage needs were met and the price was more than fair. Exceptional customer service. I would refer my friends!

Katy Kjos

1 year ago
rating 5.0
Mary was so kind and knowledgeable & made me laugh the whole time!! Just a really enjoyable move-in experience. I'll recommend Keylock Storage to everyone I know for sure!!

jacquon buford

1 year ago
rating 5.0
Quick, easy, clean and cheap. And the receptionist is very nice and willing to help.

Joe Russell

1 year ago
rating 5.0
I was a little hesitant when Mead mini storage was taken over by key lock storage but I have to admit my concerns didn't last long. Key lock storage didn't raise their prices and it's the same great security and service. Especially Lisa, one of the staff members. She's extremely friendly, always happy to see me and whatever you need she gets it and gets it done quickly. Highly recommended.

John Grabowski

1 year ago
rating 5.0
Mary was wonderful. I was able to use my military ID and receive the Veterans discount and I easily transferred my renters insurance digitally and saved even more. It's a clean, organized facility and Mary is readily available. I recommend this establishment. - John G.

Lila Smith

1 year ago
rating 5.0
Great customer service, clean facilities, safe and secure.

Debbie Holt

1 year ago
rating 5.0
Great experience. We got the paperwork done rather quickly and was shown our storage spot. I really liked the one month free also!

trisha williams

1 year ago
rating 5.0
I received a great deal at a fair price.The manager on site is amazing. She answered all my questions adequately and effectively with ease. She made the process of filling out paperwork so easy and fast. I highly recommend keylock storage.

Eric Hernandez

11 months ago
rating 5.0
Couldnt have asked for a better experience. Fast process and really easy to get in and out! Thank you for everything and making it easy!

William Wilson

10 months ago
rating 5.0
Perfect location for our needs! Mary was so very helpful and courteous! She showed us around and even let us pick the unit we wanted to rent! Doesn't get much better than that!

Sarah Fitzgerald

11 months ago
rating 5.0
Mary at the Mead, WA location is an exceptional employee that Keylock Storage should be proud to have work for them. She is kind and knowledgable. I will refer my friends and family to this storage location based off my experience with Mary!

Tammy Gamble

10 months ago
rating 5.0
Very good customer service, explained all details very well, walked me to storage unit so I new where it was located and how it looked. Just great service and friendly.

Lisa MacAuley

10 months ago
rating 5.0
I recently moved from CA to Spokane and needed to store some of my belongings. Google Maps gave me Keylock Storage as being close to my house. When I walked into the office I was greeted by Randy. I was impressed with how professional and courteous Randy was. He explained all of the paperwork and the terms of the rental agreement. I found the fees at Keylock to be competitive. The facility is very clean.

Gisella Hazen

10 months ago
rating 5.0
Randy was very helpful, knowledgeable, and patient. The site had many different size containers to accommodate customer needs. This a great place to store your belongings!

Linda Knopes

10 months ago
rating 5.0
M Finley was friendly, helpful, and knowledgeable. She did an excellent job in explaining everything to me. She also physically showed me where the unit was at to make sure it was the correct size. I would and will highly recommend this storage unit to others. Thank you, Linda K.

Sherry Niblock

9 months ago
rating 5.0
Online reservation was easy & videos showing sizes of units and what would fit in them were helpful. Office staff was very friendly and personable and the rental completion process was as pleasant as it could have been. Everything, from paperwork to entry/exit gates, to unit location was explained thoroughly.

mary ellen willemsen

10 months ago
rating 5.0
We needed a storage unit for my MIL. Randy and Mary were so helpful with the size decision. The facility is clean and and easy to access. I like the month to month rental option and the auto-pay option.

Joanne Spurlock

8 months ago
rating 5.0
From checking in to checking out 2 years later we couldn't be happier with Mary! Mary is amazing and the company is so lucky to have her be the face of Keylock Storage. Mary assisted with all the details, communication was clear and timely regarding setting up autopay, insurance for the duration of our stay. Should we have storage needs again or asked about storage needs we will recommend Keylock Storage.

Rebecca Burk

6 months ago
rating 5.0
Mary at Keylock Storage is helpful, professional, and kind. She went way above & beyond in helping us get set up with a storage unit in a hurry during our recent move (a VERY stressful time!). The first time I called, she patiently answered all my questions and held a unit for several days for free. When I arrived at the site, all of the paperwork was ready and took no time at all to fill out. The unit was clean and in good repair and so easy to find and a convenient location from our North Spokane home near Whitworth. When the time came for us to get a second unit, once again Mary came through for us in a pinch -- and during her busiest time of the month! Having one thing be stress-free during this move has really been enormous. Thank you Keylock Storage and Thank Heavens for Mary!

Summer Agan

6 months ago
rating 5.0
Keylock Storage is a clean, safe, and reasonably priced facility. The employees, especially Mary and Randy, are friendly and efficient. Thank you!

Emma Larson

6 months ago
rating 5.0
Randy helped us find a unit when we had to move quickly! He was super nice and helpful with any questions we had! The process was easy and quick! The facility was clean, as well as the couple units we looked at while deciding on which one would fit us best! Thanks keylock storage!

Mike H.

6 months ago
rating 5.0
My current experience (almost one year of renting my unit) here has been great. Mary has always been very helpful especially when transferring units from large to medium. Nice, clean and feel my items are safe/secure here.

Theresa Fletcher

6 months ago
rating 5.0
I rent 2 units ( 1020) for 2yrs. If it wasn't for Keylock Storage, I wouldn't have everything, there is even 24 hr. Access Only issue I've had is being there through Night an they thought I'd slept there ,Witch wasn't the case ! I can only go late nite to access units as of having the help with me. So do be safe when there !

Gretchen Shorten

6 months ago
rating 5.0
Mary is so wonderful- very helpful and welcoming. The facility is SPOTLESS. I feel very comfortable with my belongings being in this location, and am super happy I was able to find them!

Aaron James

3 months ago
rating 5.0
I had my vehicle in a inclosed storage for 4 years and I had no problems. The unit was clean as well as the property. Not once did I have any concerns about my vehicle being stored there. Great place to do business with.

Carol Talbot

3 months ago
rating 5.0
I had a very positive experience with Mary on renting a space for our RV. She was friendly, professional and extremely helpful.

Travis Johnson Master Survival Instructor

2 months ago
rating 5.0
I've been here for almost 2 years or so, great place secure and dry great storage

Britni Miranda

6 months ago
rating 5.0
Excellent customer service. Great place.

Miah Trusty

4 years ago
rating 4.0
Very secure.

amber allen

2 years ago
rating 4.0
Good place. Good security. Good prices

Sarah Fitzgerald

1 year ago
rating 4.0
The gal at the location was pleasant and kind. The problem we experienced was my husband called and spoke to someone in a call center who quoted us a huge financial difference than what was anticipated. In general... it was fine, but a huge mistake on the call centers part.

Marissa Wood

7 months ago
rating 4.0
I've had a unit here for almost 15 years now, and normally I couldn't be happier with the service, and Mary is a doll. However, today's experience was unfortunate. The young kid at the front desk couldn't have been RUDER. There's effective ways to talk to people, respectful and professional ways. Please keep this in mind if you want repeat business and loyal customers.

Rick De Arana

9 months ago
rating 4.0
If you have an RV its kinda tough to get to and the spaces need to be marked better. Having said that, checking in was a breeze and Randy was very friendly and informative. He made it easy for us.

Wendy Jones-Rosco

2 years ago
rating 3.0
I have been a loyal customer with no issues for over 2 years, not once have I ever been late on my payment. Rather disappointed you with the owners whom do not give loyal current customer options or a small break, one-time only based on tenure of the occupant. When you have a larger unit the 20% of your rent can be quite a bit. The manager is very nice and tries to agree that is it not fair that the owners won't work with you at all, but that's it. To bad so sad. The property is well keep and I have had no other issues at all. I would have keep my unit but I got the same size unit close to $50 cheaper at a brand new facility in the Spokane valley. Wish customer loyalty was more appreciated these days. Always new deals for new customers though so that's easy to fill the space.

Unknown Mystery

1 month ago
rating 3.0
I rent a unit here and I have never had to worry about my belongings being stole. It is a 24 hour gated with keypad code to get in and out. The prices are not bad but I base that on how close keylock storage is to me. Never had any issues with these guys good customer service only have one complaint this place was not shoveled or plowed took me 3 tries and timing the gate just right in order to get out. I do recommend keylock storage and give it a unknown mystery rating of decent

Stacy Rudd

3 years ago
rating 2.0
Well I don't have a storage unit there but the 1st unit my mom had was supposed to be a 10x10 but could clearly see it was not. So I went in and asked them about it and the lady said they round it up on some of them..... excuse me but if I ask and pay for a 10x10 than that's what I want. Then as we are moving stuff from one unit to the next a bunch of my mom's stuff is covered in mice feces. It's absolutely disgusting.
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  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Gated Entry
  • Indoor Vehicle Storage
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental