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Storage Outlet - El Monte

1108 Peck Rd, South El Monte, CA, 91733

Office Hours Now Closed
  • MON - SAT9am - 6pm
  • SUN9am - 2pm
Gate Hours Now Open
  • Daily5am - 9pm

Storage Customer Reviews

Zee M.

4 years ago
The best thing about this place is Irene the manager, thats why I gave it five stars! She also offered me a $1 move-in special and she didn't have to that, so I totally appreciate her gesture considering all the wrong information I was given. I called twice on Thursday before I decided to lease a storage (I had three reservations at other places) and never once was I told to pay $20 in order to lock in the rate I was quoted. So when I showed up, the quoted rate is higher, but still lower than what I paid at greedy PublicStorage. Some guy I spoke to also never told me ALL the units at this facility were outside, as in outdoors. I asked him if the unit he reserved for me was interior or exterior and he said interior. I was later told he might have said interior because you have to walk down a row to get to my unit. Well, if you walk anywhere at this facility and you look up and see the sky, then it's considered outside (seems like common sense to me). Nothing on the website mentions that all the units are exterior. My main problem was not receiving correct information and the fact I had to sweep out my unit (there was some white powder all over the floor). Irene was quick to check me in and she was very helpful and very indulgent. She truly understands what customer service is about. Oh, another thing you should be aware of is that this place has no carts or handtrucks/dollies. That might be a pain for some. The prices here are really cheap. They even have a grace period up until the 10th and after that, it's an extra $15, after the 15th it's another $15 and for your final notice at the end of the month, it's $20. All these fees are doable and you can make your regular payments online. But...if your car gets stuck inside the gate after hours, up until 7PM daily, you have to pay $50 for them to get you out. So as Irene instructed, if you are still unloading at 6:45PM, stack the boxes near your unit, then move your car to the outside parking area, because you can always walk back out.

Jesus Pleasers

10 months ago
Clean , good staff , great location, no hassels very resonible prices

Adalit Cruz

4 years ago
I love Storage Outlet because they have very great customer service. Everybody is always welcome in the office and Kevin and Irene are very nice and helpful. My experience with them, compared to other companies, is very good. The location is right next to the freeways and the prices for the units are very low and affordable compared to others. I am very satisfied with my experience here.

Jorge Vasquez

3 years ago
Great prices and units are well maintained. Awesome customer service. Highly recommend this place. Staff Super Cool.

Gloria Contreras

1 year ago
Good Custumer service

Adalit Cruz

2 weeks ago
I love Storage Outlet because they have very great customer service. Everybody is always welcome in

lorena garcia

1 week ago
Everything was fast and easy. Both Tim and Oscar were awesome. They explained everything to us and made our experience great. Thank You

Benjamin Garrett

1 week ago
Manager Tim is the best at making you feel like you are in control, his patience and kindness is very much appreciated. I recommend So El Monte Storage Outlet

Antonio Ll.

1 year ago
This place in conparison with others really help me in every need.Frendly people and Frendly service confortable area to move around even do they are all containers.Place is always clean.You have planty of time to go. After work or before work. Because their hours are extended so that you will make it.

Cindy Kight

2 months ago
Its nice and clean. People are friendly. Not to expensive.
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Russ C.

2 years ago
This storage facility is very convenient right by the 60 and 605 Frwy. Never had any problems and so easy to access my goodies. Irene has been there for me...
See all 14 Reviews

Storage Facility Amenities5 Amenities

  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • Se Habla Espanol