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Storage Outlet - El Monte

1108 Peck Rd, South El Monte, CA 91733

Office Hours Now Open
  • MON - SAT9am - 6pm
  • SUN9am - 2pm
Gate Hours Now Open
  • Daily5am - 9pm

Storage Customer Reviews

Zee M.

5 years ago
The best thing about this place is Irene the manager, thats why I gave it five stars! She also offered me a $1 move-in special and she didn't have to that, so I totally appreciate her gesture considering all the wrong information I was given. I called twice on Thursday before I decided to lease a storage (I had three reservations at other places) and never once was I told to pay $20 in order to lock in the rate I was quoted. So when I showed up, the quoted rate is higher, but still lower than what I paid at greedy PublicStorage. Some guy I spoke to also never told me ALL the units at this facility were outside, as in outdoors. I asked him if the unit he reserved for me was interior or exterior and he said interior. I was later told he might have said interior because you have to walk down a row to get to my unit. Well, if you walk anywhere at this facility and you look up and see the sky, then it's considered outside (seems like common sense to me). Nothing on the website mentions that all the units are exterior. My main problem was not receiving correct information and the fact I had to sweep out my unit (there was some white powder all over the floor). Irene was quick to check me in and she was very helpful and very indulgent. She truly understands what customer service is about. Oh, another thing you should be aware of is that this place has no carts or handtrucks/dollies. That might be a pain for some. The prices here are really cheap. They even have a grace period up until the 10th and after that, it's an extra $15, after the 15th it's another $15 and for your final notice at the end of the month, it's $20. All these fees are doable and you can make your regular payments online. But...if your car gets stuck inside the gate after hours, up until 7PM daily, you have to pay $50 for them to get you out. So as Irene instructed, if you are still unloading at 6:45PM, stack the boxes near your unit, then move your car to the outside parking area, because you can always walk back out.

Jesus Pleasers

1 year ago
Clean , good staff , great location, no hassels very resonible prices

Adalit Cruz

5 years ago
I love Storage Outlet because they have very great customer service. Everybody is always welcome in the office and Kevin and Irene are very nice and helpful. My experience with them, compared to other companies, is very good. The location is right next to the freeways and the prices for the units are very low and affordable compared to others. I am very satisfied with my experience here.

Jorge Vasquez

4 years ago
Great prices and units are well maintained. Awesome customer service. Highly recommend this place. Staff Super Cool.

Gloria Contreras

2 years ago
Good Custumer service

Adalit Cruz

8 months ago
I love Storage Outlet because they have very great customer service. Everybody is always welcome in

lorena garcia

8 months ago
Everything was fast and easy. Both Tim and Oscar were awesome. They explained everything to us and made our experience great. Thank You

Benjamin Garrett

8 months ago
Manager Tim is the best at making you feel like you are in control, his patience and kindness is very much appreciated. I recommend So El Monte Storage Outlet

Stephanie Torres

7 months ago
Great Deal!!, reserved on-line, 30 mins after making reservations went to location and got an even better deal for a 2 month special for an 8x30 container. GREAT PRICE!!! Place is clean and no mouse/rat poops like most locations.

Art St

1 month ago
I've been at storage outlet for about 14 years straight, I am very pleased with the services they provide. I feel very safe and secure here and have never experienced or heard of any tragedies while I've been here, their servalence is incredible, thank you Tim and Oscar for always being there for me when I've needed you!! I love storage outlet in south El Monte!!

Mary Colbert

3 months ago
Received a great deal compared to other storage locations nearby. Storage and grounds were nice and clean. Tim was very helpful and kind, I highly recommend this place.

Ivan RAMIREZ

1 month ago
I love the service good customer service and they are very helpful. Prices are good compared to other storages.

Josh Slizzo

2 months ago
Great place I've had a unit there going on 2 years and never had a problem everyone is friendly and efficient.

stella fung

2 months ago
Great place to store your belongings. Very helpful staff. Thank you!

Antonio Ll.

1 year ago
This place in conparison with others really help me in every need.Frendly people and Frendly service confortable area to move around even do they are all containers.Place is always clean.You have planty of time to go. After work or before work. Because their hours are extended so that you will make it.

Cindy Kight

10 months ago
Its nice and clean. People are friendly. Not to expensive.
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Russ C.

2 years ago
This storage facility is very convenient right by the 60 and 605 Frwy. Never had any problems and so easy to access my goodies. Irene has been there for me...

Justin T.

1 year ago
I called in for a quote today and Martha was the one helping me. She was very friendly and helpful. I got the quote and she invited me to come take a look...

Jennifer J.

2 years ago
I have my personal belongings here I've been renting the storage for 2 years each time I want to come to make my payment the store manager or employees are...

This Is M.

5 months ago
My grandmother has a storage unit here and I took her today but she didn't have a key. So we went inside. Mind you it's 5:40. We asked the manager there if...

Natalie M.

1 month ago
I called and left a message to inquire on storage pricing and didnt get a call back until 2 days later. Then when a Tim called me, gave me price quotes, I...
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Storage Facility Amenities5 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • Se Habla Espanol