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Office Hours
MON - FRI9am - 6pm
SAT, SUN9am - 5pm
Gate Hours
Daily7am - 7pm
Storage Customer Reviews
Ninoshka Paredes
8 months ago
It was very easy the whole process took about 10 minutes the representative that help me was Ashley and she was knowledgeable and friendly I just told her what I needed and she work her magic she made it very simple and easy I'm very happy the place is clean and the staff is very helpful and accommodating , very happy I choose A1 Self Storage
Servando Andrade
1 year ago
Great customer service. At first I reserved one size,, which was to small.. Thankfully, the manager helped us by cleaning another storage and make it available as a walk in. Thank you
Gerard Nat
1 year ago
Pretty good customer service and immaculately clean place. Manager who is in charge is kind and efficient. Thank-you A1!
adriana granados
1 year ago
it's my first time i rent a storage unit and so far is the best the employee are so kind
adrian armendariz
1 year ago
The personnel here was very courteous and accommodating. Highly recommend this place.
Christian Garcia
1 year ago
Great place from the start!!! I did online rental. Walked in and PATRICIA was already expecting me. Highly recommended
Bryant Pang
1 year ago
They are very understable and the payment are great. I will be back if needed.
Kymberlyn Hooper
1 year ago
I love this place. I haven't used a storage company in over 20 years...so prior to selecting A1 and my storage spot...I did my research. That said they have the best prices overall, the customer service was amazing!!! Love Brittany!!! She helped me the first time I went in and Patricia helped me the second time I went in. They were both soooo nice and beyond helpful.
Thank you guys again for your help!!
Mo C
1 year ago
If I ever need a storage unit again I would go back to A-1 Self Storage. Their customer service is excellent, no matter who is in the front office or on the phone. They accommodate their customers to the best of their ability. My friend got another storage elsewhere and we were able to compare prices, accessibility and their service. A-1 won hands down. The hours are very good for those of us that work a 9-5 and you can call to get an extension for that day to have access to your unit. Open 7 days a week too. And on my last month they gave me no hassles and only charged me for the time used. I received great service all the through.
Berta Rosales
1 year ago
Love this place, they always work with you if you can't make your payment on time. Great company
Deborah Buerger
2 years ago
They were great! I was impressed with the storage units and the price. They did a great job of getting paperwork done in a timely manner. Would highly recommend this storage company
Katrina Franklin
2 years ago
Stored my stuff for 6 yrs, has always been clean, safe and friendly/helpful workers.
Dr. Saundra Randall
2 years ago
Very clean, modern, Self Storage. I'm rating my 5Star to A-1 Self Storage, 14908 Downey Avenue, Paramount, CA 90723. Patricia and her office staff are professional, kind and helpful in every possible way.
Joleesia Anderson
2 years ago
Great customer services from the entire staff! Thank you ladies, for being so kind to my husband and me!
Patti Anaya
2 years ago
The staff is amazing. Very helpful, friendly and explains everything very well. There prices are great. I would recommend this place.
Jessica Cisneros
2 years ago
One of the cleanest and best staffed storage's around. I intentionally drove out of my way to use this storage for a year
Chela Ray
2 years ago
The paramount location is very clean. I left my items in storage for over a year and when I open the storage not one cobweb not one spider not one pest. Everything was extremely clean and I had no worries.
Jasmine Sayles
2 years ago
Another great experience with A1 storage! Great deals, great service and safe environment!
Glnster Croooz
3 years ago
They were the cheapest in price, I had no problems, the two girls are very helpful, the only thing is you sometimes have to wait for them to come to the office when they're busy.
Yun David Cha
3 years ago
Patricia helped on my last day of returning the unit . Everything went smooth and easy .They provide clean and safe environment, all the time .Highly recommend this place!
Ian Judge
3 years ago
Easy access - not too busy either. The whole place is kept clean and the staff are all pleasant to deal with.
Crystal Sampson
3 years ago
I love the staff here & they always take care of business.This is our 3rd time renting space here & we always receive the same quality Care coming from this storage facility. If you are interesting in renting space here you will never worry, this place stays clean and the staff are willing to help you with a friendly SMILE!!!!
Tomache Peoples
4 years ago
Very clean, very reasonable prices and the staff are friendly and helpful
Robert Martin
4 years ago
Quite a few years ago, my Girlfriend and I rented a storage unit from this A1 Storage location while we were staying in a room in my parents house for a few years. Almost 4 years ago, though, we got our own apartment. So, we didnt need to rent the storage room from them anymore.
Unfortunately, my now Fianc and I have fallen on some hard times recently. We need to move to a smaller, more affordable, place, and we need a place to store our extra stuff. This is the first, and only, place that came to our mind!
This A1 Storage location is great! Defineately would, and have, recommended it to others. The units are well lit and very clean, there is a helpful/friendly staff, and it's all at a pretty good/reasonable price. So those are definitely some of the reasons we've decided to rent a unit from them again!
Xochitl Lozano
4 years ago
This would be my 3rd time using A-1 self storage, I am really satisfied with their service, customer service and the facility (use, cleanliness) are great. The place is clean, organized, the staff is polite and very helpful. The rental of the units might seem a bit pricey at first but compared to what you get in return its worth it.
Amy Beltran
4 years ago
Worse storage place. Receptionists and manager Patricia have bad additudes. She kept trying to shut me down on everything I said regarding canceling my unit. They're never in the office when I need a cart. And put me on hold for 30 minutes just to hang up. Don't go here!
John Dishmam
4 years ago
We had a great experience with A-1 Storage. They were extremely helpful during the move in and when we decided to relocate to another state. The staff is extremely helpful and will go out of their way to be helpful.
Raymond Perez
4 years ago
Courteous staff and a very clean facility. Brittany gave me very detailed information about the facility guidelines and operations.
Karen Bryan
4 years ago
Awesome customer service with professional pleasant service. Sarah was such a great pleasure to talk with
Very helpful, informative, and professional. She knew everything I needed to find out.
Laura Villasenor
4 years ago
I personally store my items here and I absolutely love the cleanliness of this place. My storage is dust free and insect free. The first time I came here, I was given a grand tour to see what size of a unit best fit my needs. The staff is super friendly and helpful. Brittany has been the most helpful in getting me a transfer in the size of my unit... The employees truly look out for your best interest!!
shalena macias
4 years ago
Very secure and clean. I appreciate that the staff allowed us extra time to move in.
Sandra Gutierrez
4 years ago
as a business owner i am extremely happy and please with Paul extremely professional happy and really cool person to deal with Britany a happy person explained everything really good we had an amazing experience,thanks so much for how comfortable I feel about doing business with u all
Christopher Villagrana
5 years ago
Friendly and very welcoming. Clean and very secure facility I would return if need be
Juana Herrera
5 years ago
Really helpful staff. Patricia answered all the questions I had. Thank you.
Cesar Funes
5 years ago
The establishment is very clean and has easy access to their units, they provide good customer service and good security for your stored property, and they have good rates.
samuel guzman
5 years ago
Me gusto el servicio que me dieron y mu amable la seora patricia que ns atendi y me gustaron los storage y mu limpio todo
julian sanchez felix
5 years ago
Thank you patricia ur the best thanks for your time and help both units were well cleaned and you answered all my questions I had thank you very much once again
Stephanie Guerrero
5 years ago
Patricia gives great service and is very nice she'll answer any questions you have and will help you real quick
Gabriela Gutierrez
5 years ago
The ladies at a-1 storage Patricia and Mary were very helpful, they helped me make a quick payment I was in and out of there in no time. Would defiantly recommend a- 1 storage !
Pat Magsaysay
5 years ago
Been renting storage here for several years. Staff is friendly amd helpful. Its also clean and quiet.
Harlequintoo
5 years ago
The facility is clean and very well maintained. The staff is courteous and very professional, and I feel like my belongings are secure. But I do have one complaint. They increase the rent periodically, and they do so without giving notice. I've been a customer for years, though, and I really have no other complaint. They are otherwise exceptional.
Jennifer Ochoa
6 years ago
Stephanie is absolutely awesome! Great customer service!! Great location!!
Chris Robertson
6 years ago
Although the I'm moving out today, I thoroughly enjoyed the service here at a1! Paul, steph and Patricia were nothing short of professional, courteous and helpful. I will definitely rent here again. Until next time guys!
bee stewart
6 years ago
Hi I love coming to visit a storage. They are very nice in the office. I can't wait for my next visit. I'm sure they are excited too!
Jenn P
6 years ago
I live in the area and this A1 is close to home and convenient for me and my family. The place is very clean and Paul and Steph have been wonderful. I would recommend friends and family!
traci williams
6 years ago
The entire staff is always so courteous and the facility is always clean and safe. I've been a very long term customer and I always appreciate those pesky courtesy calls. thanks A1 for 13 great years.
Teresa Herrera
6 years ago
Great service here. The workers kept in contact with me several times before renting making sure I got thee best deal and unit. Thanks A-1!
Tony Montana
6 years ago
I'm a returning customer. It's the cleanest facility above all those I have visited. I am confident my stored items are safe here. I highly recommend this place to friends and collueags.
Tania N.
1 month ago
The most perfect and drive-able convenient storage unit. Upon arriving you'll be greeted by the friendly staff. Patricia was very sweet to walk me through...
Rosario G.
3 months ago
The staff was very friendly, knowledgeable, and accommodating! It was my first time renting a storage unit and I was nervous about leaving my things but...
Nancy R.
5 months ago
Amazing customer service! I was able to book online which I love because I didn't have to wait in the office and I just went in to pick up my code and lock!...
Storage Facility Amenities6 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
Mark SSJ (MRKX370)
7 months ago