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Office Hours
MON - SAT8:30am - 5pm
SUNClosed
Gate Hours
Daily6am - 10pm
<a href="https://www.cowangroup.ca/home/personal-insurance/home-property/storage-unit-insurance/" target="_blank">Insurance Link </a>
Storage Customer Reviews
Dustin Beattie
1 year ago
The staff member I spoke to over the phone was very polite and informative. I work for a moving company and was inquiring about getting a locker for one of my elderly customers.
Out of all the storage facilities I have dealt with over the years, which in my industry is alot. I found Airport Village Self Storage to be the most accommodating and accessible facilities around.
Gary Eastham
1 year ago
Shea at the front desk is helpful, knowledgeable, and friendly. Their storage facility is clean, offers modern security and is within a competitive price range for storing our motor home. Great Job!
Gary and Barbara Eastham
Sheila Hauk
1 year ago
Excellent friendly and efficient service with brand new storage units. Secure storage with easy to use app to enter the Unit. Would highly recommend to anyone looking for storage.
R McKenny
1 year ago
Cleanest storage facility Ive been to! Carlee at the front desk was super helpful on helping me pick the right size
Monique Fillion (Tazy)
1 year ago
Staff are informative and friendly the place is spotless and alot of the moving supplies really affordable . Love the app as well unlock everything right from your phone .
Brady Kosior
1 year ago
I cant speak highly enough on the service and care I have received from choosing Airport Village Storage. SO very convenient and easy to use. Huge shout out to Carlie working here, beyond helpful and friendly making it a great experience every time!!!!
Simon Huften
11 months ago
Booked a unit earlier today. It took five minutes from walking in the door to opening my storage locker. Everything is controlled by an app on your cell phone with Bluetooth. Very easy to add other users if you need to share access with other people. Highly recommended.
Alex W
11 months ago
If you're considering a self storage unit to rent please consider this place. They go above and beyond here to ensure your items are kept safe. My husband forgot to close the gate to our unit and the office phoned us right away to let us know, they closed the door, they made sure that everything looked as it should. I was so relieved that they do checks on the units and are so quick to contact us!
The staff are incredibly friendly and very easy to reach. The Bluetooth gate opener was very convenient and easy to use. The facility is clean and well maintained.
nadine riehl
8 months ago
Superb customer service! Highly recommend them! Good rates and excellent service
Jamie Roggie
8 months ago
I would recommend Airport storage to everyone, they went above and beyond helping me with my storage needs. Best and most professional experience Ive had in storage. Thank you
Ryan Corbett
6 months ago
If you want Secure and Clean and Hi-Tech and Convenient and Value and Location and Easy Rental and good Communication....then Airport Village Self Storage is the place to go.
Jasmine Emerick
5 months ago
While going through probably one of the toughest times of my life, having my whole life in storage, Carlee and team were very sympathetic and understanding. Having going through financial hardship, like many since Covid began, I was late several times by a week or 2 on my rent. I kept the line of communication open on when I was able to pay and they were very understanding and patient. The facility itself is very clean and I felt safe. Given their strict rules with garbage and belongings left behind, the facility was always in tip top shape which allowed the facility to maintain a high standard for clients. They were amazing. Thank you!!!
Manije Irani
5 months ago
Have you ever felt a little sad to be vacating a self storage unit? I hadn't either before Airport Village Self Storage. The cool app to unlock everything from your phone, the clean and convenient facilities, the friendly & well organized staff, it's all just excellent. If the whole world operated like this little business it would be a better place. If I ever need storage in Kelowna again I will definitely head back to AVSS.
Kali Ann Yanke
4 months ago
For convenient storage, low rates, and friendly customer service, I highly recommend Carlee and the team at Airport Village Self Storage!
Donna Kirkeby
3 months ago
These units were great, and so easy to access them. I felt very safe storing my belongings there. The staff member that helped me was friendly.
Heather Woods
2 months ago
A fantastic state of the art Storage Facility with kind, helpful staff and very reasonable pricing and deals!
Jock Tyre
2 months ago
Awesome. Easy access, clean and friendly. No key required. Completely done by app
Frank Ferrara
2 months ago
Excellent facility. Very clean and secure. Also a very friendly and helpful staff.
Brenda Cowgill
2 months ago
Secure, drive-up, climate controlled storage facility with very easy access using their phone app. Excellent customer service from Carlee. I would highly recommend to anyone looking for storage in the Kelowna area.
Tina Harvey
4 weeks ago
Found this place during Kelowna's housing rental hell. Nothing but positive experiences during our 6 mth usage of this storage facility! Carlee is the bomb.
Highly recommend this place but hope I never need storage again! Friendly and extremely kind and helpful. Thanks!!!
Jamie Norrish
4 months ago
Horrible service when it came to the multiple issues I experienced with the locking and unlocking mechanisms of these units.
Whats the point in having an app to unlock your unit when you have to go to the front desk to get in?
Good luck getting in after hours. The app and the units do not work.
I will never use a storage unit that runs by an app again. A lock and key never fail.
And they will not prorate your account, used only 8 days of my last month and they keep the full months payment.
No other storage unit operates like this in the Okanagan.
Expect better service everywhere else.
Storage Facility Amenities18 Amenities
- 24 Hour Cameras
- Alarmed Units
- Boxes & Supplies
- Bright LED Lights
- Carts & Dollies
- Climate Control
- Commercial Storage
- Drive Up Climate
- Drive-up Access
- Fire Sprinklers
- Gated Entry
- Interior Hallway
- On-site Management
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Rental by Phone
- Roll Up Doors
Shaea Fehr
2 years ago