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Global Self Storage-West Henrietta

70 Erie Station Rd, West Henrietta, NY 14586

Office Hours
MON - FRI9:30am - 5:30pm SAT9am - 3pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.9
Write a Review

Austin Aloi

2 years ago
rating 5.0
Love this place. Best you will find in Rochester. Safe and Clean, recommend to all my friends and family

Marcie Gibeault

3 years ago
rating 5.0
Affordable prices. Always very clean and well lit. The indoor storage is very nice

Marlene Hentschel

3 years ago
rating 5.0
Climate controlled facility is clean and easy to get into. Gated entrance requires a code to get in.

Jon Arasin

2 years ago
rating 5.0
Clean & excellent service

Geoff Goldsmith

3 years ago
rating 5.0
Super friendly staff and good prices

samone thomas

2 years ago
rating 5.0
Paul was very helpful and knowledgeable regarding the price differences in what would be the most efficient storage unit for my needs. I have not received this type of insight (forthcoming) In all the years Ive dealt with storage units. I wanted Global Self storage to know that they have a great gentleman in their employed. So much so I took my business from a different storage facility elsewhere in city and transferred to global self storage unit with climate control. My family and I are very satisfied with our choice.

Timothy Shea

2 years ago
rating 5.0
3 Year Review - Non-Temp Controlled Units A great price for the space provided. Newer units, very clean. Slabs are slightly elevated so no water coming in but don't put cardboard on the bare floor. My boxes absorbed moisture and flexed over 3 years. That made stacking them difficult but the items inside were untouched. When I finally moved my stuff out, I did discover a tiny mouse that had died in one of my units. I expected this as I had seen mouse traps on the property the whole time. It only ripped into a throw pillow and I should have kept those kinds of things in plastic bins. Free access until 9pm at night. They offer email and text message reminders of payment and an easy to use website where you can pay and setup auto-pay. I've never had an issue with the owners. Nice experience.

Harold Parrotte

2 years ago
rating 5.0
Ive had to use a few different storage units in the past, and this one has by far been the best. Easy access to units, safe and secure location, and the staff is wonderful. Paul went above and beyond to help me when it came to cleaning out this unit. Gave me some wonderful information and was always kind and courteous. Would recommend this to anyone in the area if their need for a storage unit arises. Dont let the new name fool you, this place is great!

Mr Rey

2 years ago
rating 5.0
The Manager and staff are very friendly and easy to work with. Extremely helpful and fantastic to talk and work with in getting your storage needs met. Paul makes your life easier than you thought when it comes to storage and getting a storage unit. He goes out of his way to make sure you are well taken care of. I wouldn't chose another place for storage.

Shayla Johnson

2 years ago
rating 5.0
Paul was absolutely amazing and extremely patient with all of my questions. He was very knowledgeable about the facility and had great recommendations on what would work best for me. I really appreciate all of his help. He even helped me navigate my way through the online site. Very great at what he does! Thank you Paul!

john r. Guido

2 years ago
rating 5.0
Found a place for my truck Was absolutely the best experience Ive had with storage services ever ! And the unit was spotless not even dust on the floor I feel like royalty

Tina Wary

2 years ago
rating 5.0
Aloha! Paul was extremely helpful trying to figure out a storage solution for my daughter. I would highly recommend!

Dana Miceli

2 years ago
rating 5.0
Paul was AMAZING! He helped us find the perfect storage unit for what we need and was extremely helpful! Paul has AMAZING customer service! :) Very pleased!! :)

K C

1 year ago
rating 5.0
As a business owner, I can really appreciate a well rounded quality individual like Tom. His enthusiasm for the job was outstanding. It showed in everything he said and did. Never did I think it was an act. His caring and kindness were out of this world. He made my day. An asset to any organization. Thank you Global Self Storage for hiring such a phenomenal person.

M W

1 year ago
rating 5.0
I just wanted to express my sincere appreciation to TOM at your West Henrietta location. Not only did he spend time on the phone with me but also in person. He was professional, kind, knowledgeable and personable. He listened to my concerns. He made me feel comfortable like I was home. No pressure. A true gentleman in every way but most importantly he steered me in the right direction. I will recommend this place and TOM to all those that I know. Thanks TOM. You're the best!

mark oliver

1 year ago
rating 5.0
Tom and Paul were great to work with during my most recent transfer. They were so nice and accommodating. It was a pleasure to deal with them. Thanks guys!

Kyle Kapitan

1 year ago
rating 5.0
Paul was very helpful setting everything up, facility is updated and spotless. Everything is secure and good rates, will recommend to friends and family for future use.

Brendan McDonald

1 year ago
rating 5.0
Paul and Tom...great to work with! Easy sign up process. Get a storage unit today!

Hannah Haldeman

1 year ago
rating 5.0
First time we visited, great place and great people! We got our storage space on same day we looked for one, it all went smooth! Grateful for this place

Christina Haldeman

1 year ago
rating 5.0
Awesome! Beautiful clean, well kept place! Nice people working there

Ashley Mayor

1 year ago
rating 5.0
Paul was so friendly and helpful! I had an issue submitting my request online and when I called Paul took care of everything and made the process simple! Great service and clean property!

Brandon Phillips

1 year ago
rating 5.0
Greta experience! Super Helpful! Thank you for everything! Highly recommended.

Cassandra Torres

1 year ago
rating 5.0
Tom and Paul- were extremely helpful- very polite and easy going.

cKBz585 B

1 year ago
rating 5.0
Paul and Tom were awesome to work with. Super friendly and informative. Helped me find what works for me best. They even stayed longer than they need to to help me out. Highly recommended them! Storage units are clean and secure. Thanks Tom and Paul!! You guys rock!

Dan Roth

1 year ago
rating 5.0
Nothing but a positive experience so far with Global. Hats off to Paul for just generally great interaction, but also for helping to accommodate my account setup and storage unit readiness for an after-hours weekend move. No problems or hiccups upon arrival - My passcode was active for the security gate, and as discussed, the lock was waiting for me in the center of my unit. The facility was clean and well lit, making a huge move at 10 pm a more welcome experience. Would definitely recommend Global Self Storage to help take a huge chunk of stress off of your move.

Jeanna Michaels

1 year ago
rating 5.0
We recently rented two storage units at Global Self Storage. Wow, we were blown away!! This place is absolutely amazing. First of all, the staff is beyond friendly, knowledgeable, professional, and accommodating. They nailed excellent customer service. When went to our unit,, we were equally impressed. The units are immaculate and pristine, so clean Honestly, if you are thinking of renting a storage unit this is the place to rent from, you will not be disappointed. Excellent !!

Rob E. Martin

1 year ago
rating 5.0
Amazing service! I needed storage service at the last minute and global self storage delivered. They had a very engaging staff that led to a quick and efficient set up process. Definitely recommend.

Terri Rudd

1 year ago
rating 5.0
Just wanted to thank Paul for providing excellent customer service. I rented a storage unit for my son this week. I was having difficulty renting it on -line and Paul helped me through all my internet difficulties. Throughout, he was very patient and professional. By doing all the paperwork in advance, my kid was able to use the facility without any difficulty. Great customer service!

Colby Wright

1 year ago
rating 5.0
Global Self Storage was a great place to get a unit! Facilities were very clean, and always had peace of mind knowing my stuff was secure. Customer service was a pleasure to deal with, would certainly recommend this place to anyone looking for a storage unit!

Brian Hagan

1 year ago
rating 5.0
Paul and Tom were awesome to work with as we prepared for this year. Great Customer Service. Friendly and informative. Highly recommend the facility, as we have used it in the past. Thanks Guys!

G Scott

1 year ago
rating 5.0
I rented a unit for six months and absolutely would rent again. The facility is very clean, and very secure. The staff were extremely helpful and attentive. They noticed my lock off as they do checks everyday and contacted me immediately. The prices are completely reasonable, I wouldve paid more for the value and level of customer service I received. Great place, great location.

D Over

1 year ago
rating 5.0
They were very helpful in my move in and move out. Great place. Thanks Global...TDOverton

Teri Herzog

1 year ago
rating 5.0
Excellent people to deal with! Extremely positive experience, even last year when I suddenly needed storage when my son's school closed early due to pandemic.

Mike Sternowski

1 year ago
rating 5.0
Excellent management team on site. Newer facility with clean units. Will rent again.

Michele Mayernik

1 year ago
rating 5.0
Great place, great staff and great location! We needed a unit quickly and needed to determine what size would be best. Paul went above and beyond to get us the best unit at the best price. The units are always very clean. This is my second time renting at Global and it offers the perfect storage solution!

Allison McClain

1 year ago
rating 5.0
Great place to rent from! Paul gave me great service and took the time to understand my needs.

C Eddings

1 year ago
rating 5.0
Paul took the time to help me find the right storage unit for my student. He was truly helpful and made me know that I made the right choice. I definitely recommend.

Gary Colosi

1 year ago
rating 5.0
Extremely clean units, very reasonably priced to rent, but the best experience was dealing with Paul & Tom who were very responsive to my needs and very personable, a joy to work with both of them.

Joe Mainville

1 year ago
rating 5.0
Paul is the man! The process was simple, our storage units are perfect. We couldn't ask for anything more. Great experience!

Chris Reedhead

1 year ago
rating 5.0
Paul at the Henrietta location was very helpful and very friendly. He made me laugh a bunch of times. I wish everyone could be in a great mood like Paul all the time. The units are very clean, and have a great security system. I applied online and it was quick and easy followed up by a call from Paul immediately. Very nice. I would highly recommend.

Jordan O'Brien

1 year ago
rating 5.0
The place is clean and very well kept. Paul went above and beyond to keep me in the loop and set me up with my unit. The facility has a family feel to it, rest assured all of your belongings will be safe!

Karry M.

1 year ago
rating 5.0
I'm a person who never leaves reviews, but I must leave a review here, as I've experienced phenomenal care. I have been a customer for some time now and I must say it has been the most wonderful experience thus far. The units are clean, climate controlled and spacious enough to fit my entire home inside! The representatives are kind, patient and really customer friendly. They helped me through the entire process of completing my lease, and getting my keys to me-Especially Paul!

Veronica Payne

11 months ago
rating 5.0
I find Paul to be great to communicate with. If I have any questions, he's quick to help and very knowledgeable. The units are clean and the price is affordable. I would highly recommend!

Jazlyn Dent

11 months ago
rating 5.0
Paul & Tom have been extremely helpful. They helped me get storage units when ever one else was sold out completely. Got me two units for a reasonable price! I definitely recommend using this storage company.

Anthony Rainero

11 months ago
rating 5.0
Paul has been so helpful making things easier, thank you so much. We rented a unit out a few years ago and had a positive experience, and now he helped us set up another unit for a stressful move - really appreciate it! Great to work with and extremely friendly.

Dion Wolfe

10 months ago
rating 5.0
We have had nothing but a positive experience while working with Global Self Storage. Paul and team were a tremendous help in servicing our storage needs during a large project in the area. The teams, flexibility, responsiveness to our needs and communication/follow up were all top notch. I would not hesitate to utilize their services in the future and highly recommend this facility for anyone with storage needs. Thanks Paul, for a great experience. Looking forward to working with you all again in the future.

sendmichaelstuff

9 months ago
rating 5.0
Amazing experience with Gary, Paul and Tom. All of them went above and beyond my expectations. They made acquiring a unit so east. If I could give them 15 stars I would do it in a second. I must mention how clean the grounds are, delicious.

Rey Casillas

9 months ago
rating 5.0
Highly recommend! Stop there only once to an easy decision. Manager Paul was ready to answer any questions or concerns, very knowledgeable and he advised which unit was perfect for my needs. Thanks Paul for going providing an above and beyond customer service experience. These units are clean and ready!!

Ruby Sawyer

9 months ago
rating 5.0
If I couldve gave a 10 I would have my experience was wonderful. Paul did a great job. In showing me what I was looking for. Very happy

Charlene Wade-Davis

9 months ago
rating 5.0
My guy Paul! I've never had so much fun picking out a storage unit! I laughed the whole time! I asked him to take pics of me (for scale) in different units to send to a friend to help me decide which size unit to rent, and he did! He helped me weigh all the pros and cons of each size and tried to help me determine when exactly I was going to move my stuff in to get the most bang for my buck. He was really looking out for me!

Durran Henderson

8 months ago
rating 5.0
Very good service! Reasonable rates and quality size. The manager Paul was awesome helped us all the way through from beginning to end.

Karen Gardner

7 months ago
rating 5.0
Highly Recommended. I worked with Paul and he was amazing!!! Customer service that is out of this world! Really listened to my storage needs and worked with me to find an awesome solution. I will be recommending to anyone with storage needs!! Cant thank you enough Paul for everything!

Jose Angel Tollens

7 months ago
rating 5.0
I rented a space and I worked with Paul. He was excellent in explaining the options available for my situation. He invited me to look at the different options available before making a reservation or decision. There were no pressure tactics, spaces are filling up, need to rent now. It was all very friendly and professional. I would recommend this location for anyone who wants to rent a garage. Hours of operation are posted. You can access your stuff from 0600-2200 / 6am to 10pm

stephanie katz

6 months ago
rating 5.0
Paul was so great! Made the storage process a breeze. Storage facility is clean easy to access and easy to put your things in Storage, with huge elevators and dolly's to help with your stuff. Thank you Paul for all your help and your continued 5 star service!

Randi Barczykowski

4 months ago
rating 5.0
Paul, is great. Super knowledgeable and will let you know how everything works. Super friendly atmosphere and super nice ! Great service from a storage unit facility.

Stephen Donovan

3 months ago
rating 5.0
Used Them several years, Great Customer Service, clean storage areas, and during COVID times, great resource for college students storing stuff, rather than hauling things back and forth.

Tracy Jenkins

2 months ago
rating 5.0
Paul was extremely helpful with my difficult scenario and offered great advice and service. Highly recommend working with him if you need storage solutions.

Anya Thompson

9 months ago
rating 5.0
Thank you Paul for the patience and follow up! Very helpful team I appreciate you!

Marty C

1 month ago
rating 5.0
I've used this place twice for storing my Honda CRV. Each time it's been a pleasure to use their service and I feel that I can trust them. I would recommend Global Self Storage to my friends.

Talal

1 month ago
rating 5.0
Highly recommend !!, the manager was so helpful and friendly he showed us everything that we needed to know which made everything so simple and clear

Noel Kathryn

1 week ago
rating 5.0
Highly recommend this location, the manager helped us and was very descreet. Answered all of our questions and gave us a tour before picking out the perfect unit for our situation. The facility is very well kept and feels secure. If you are in need of a unit, go check them out!
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rating 5.0
1 Review
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Stephanie K.

6 months ago
rating 5.0
Great fast service! Super friendly, moved all my things in with no problem super easy! Elevators are huge and they have flat dolly's to help! Thank you for...
  • 24 Hour Cameras
  • ADA Units
  • Bright LED Lights
  • Carts & Dollies
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • Exterior LED Lighting
  • Extra Tall Ceilings
  • Fire Sprinklers
  • Indoor Vehicle Storage
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Online Rental
  • Pull Thru Units
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors
  • Tenant Insurance Available