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Office Hours
MON - FRI9am - 5:30pm
SAT9am - 5pm
SUNClosed
Gate Hours
DailyOpen 24h
Storage Customer Reviews
Patrick Hagerty
7 years ago
Gary was great.
It seemed whenever I called both for move in or move out he always picked up and always took care of whatever I needed.
The facility was very clean and well marked.
I would highly recommend this location
Josh Smith
8 years ago
I definitely recommend this facility in Dolton, IL. Customer service is great and the property manager is very helpful. Very clean and dry! The keypad entry and video surveillance are cool. I am a happy customer.
Cynthia Smith
5 years ago
I love this storage facility. My second time renting a unit and I recommend Global to anyone in need of a storage unit
TAMATHA WEBSTER
5 years ago
The property manager, Gary, is totally awesome! Although he stays very busy he truly takes care of the customers. Thanks, Gary!
Gary Wendling
4 years ago
First let me start out by saying Gary was a very patient man while working with me. I was unsure of what size unit I needed and he walked me through determining the correct size. He also made sure to fully go over the contract so that I understood all of the fees and any penalties that could be applied. I could sense that he is very pationate about is job and he enjoys working with people. Gary has exceptional people skills and really made me comfortable in knowing that my belongings were safe while in the unit. As I was moving my belongings in and out he always was available not only for questions but to make sure I didn't need any assistance with finding carts or even just a nice cold water. I would absolutely recommend this place to anyone I know needing a storage unit!!!
Thank you Gary for all of your patience and assistance while working with me... you made this transition smooth and easy for me and for that I am truly greatful to have come in contact with you and your awesome service!!!
Kelly Evans
4 years ago
First let me start out by saying Gary was a very patient man while working with me. I was unsure of what size unit I needed and he walked me through determining the correct size. He also made sure to fully go over the contract so that I understood all of the fees and any penalties that could be applied. I could sense that he is very pationate about is job and he enjoys working with people. Gary has exceptional people skills and really made me comfortable in knowing that my belongings were safe while in the unit. As I was moving my belongings in and out he always was available not only for questions but to make sure I didn't need any assistance with finding carts or even just a nice cold water. I would absolutely recommend this place to anyone I know needing a storage unit!!!
Thank you Gary for all of your patience and assistance while working with me... you made this transition smooth and easy for me and for that I am truly greatful to have come in contact with you and your awesome service!!!
Sincerely,
Kelly
J.B squad
4 years ago
The guy name Jim was very nice and really helpful. I believe im gonna have an great and safe experince with this storage
Valentina Perez
4 years ago
Roman gave me the best customer service today at this facility. He was very helpful and informative. Made my day!!
stacey moss
4 years ago
Always the best customer service. Clean and professional facility. Im definitely glad this place was recommended to me.
Junior
4 years ago
I've been renting from Gary for several years now, both for personal as well as for my business. He's always gone above and beyond to find me the best deal on my multiple units. He's a top notch manager and always helps me with any of my needs or concerns. The facility is great as well with its security and cleanliness.
xquizite Beauty
4 years ago
It's a convenient storage spot with great personnel I have no complaints
T Blount
3 years ago
Great place to store your valuables...Gary is an amazing manager, and prices on units are very reasonable...Stored items there for quite some time, and never had any issues... Excellent customer service...
Ricci Ballentine-White
3 years ago
Gary has excellent customer service and makes sure the customer is well taken care of. The facility has great prices for 24 hour storage. I would highly recommend Global Self Storage.
Janet Salcik
3 years ago
Gary answered the call and gave me the initial information. And I am Happy to say that his service was professional and excellent. In person he was better than that. I am very very satisfied with having found your facility to store my RV. GARY and Carlos are the BEST
Melinda Casey
2 years ago
Eric was excellent with giving me all my storage needs. Great customer service .
Tawana Hobbs
3 years ago
Very great personality very respectfully site was clean and neat I recommend this company to all you won't regard it
Monique Clark
2 years ago
Eric has wonderful Customer Service. Hes very friendly, courteous and gives you all your options up front. I definitely recommend this facility based on his excellent service alone.
yvette gardner
2 years ago
I had the most wonderful delightful professional experience with this company. The representative name is ERIC AINSWORTH, very polite person, talked things through, made me feel very comfortable.
michael young
2 years ago
My experience with this facility was amazing! Eric the service rep was very friendly and helpful! He explained everything I needed to know with me being a first time renter and was very accommodating. He definitely made my moving transition less stressful. Thanks and I appreciate it.
Saundra Hill
2 years ago
I had a wonderful and informative experience with Eric this morning. Kudos to Global for hiring such a competent and knowledgeable person.
Fast Lyfe CEO
2 years ago
OMG....Eric Ainsworth at the Dolton location is thee BEST!!!! His charisma, his personality, his smile and his professionalism outstanding. One of a kind. This young man deserves employee of the year. Hes amazing!!!
anton newson
2 years ago
definitely will rent again!!!!!... nice customer service and clean facilities....eric helped me with everything i needed
Lakesha Wright
2 years ago
Eric was an very outstanding representative .... who went above and beyond to explain everything and make sure we were very informative and knowledgeable about the whole storage contract.. We were very pleased with his service and would recommend this storage facility to everyone and I want the owners to know if they had at least 20 more like Eric they company will stay in business for a 100 more years !! I just want to tell him.... Thanks again for everything!!
Genero Dismukes
2 years ago
Eric was beyond exceptional today. He greeted us very kindly and was very professional. Keep up the great work Eric.
Katrina Cotton
2 years ago
Eric and Gary are wonderful. The experience I received was amazing. I've been with Global Storage for years now and everything is always great.
Johnathan Simpson
2 years ago
Eric is an outstanding service rep, willing to go above and beyond to help out his customers. A little hospitality goes a long way and Eric's hospitality will keep the customers happy for years to come. Great employee that made my experience flawless.
Heidi Springer
2 years ago
We are so happy we chose this location. The customer service here is like no other. Everyone is very down to Earth. Eric helped a great deal and we appreciate being treated so warm and kind. Our storage space is perfect for the space that we needed. I would recommend them to everyone in search of storage .
Michelle Ellis
2 years ago
On Monday March 02,2020. I Visit the site had a pleasant conversation with Eric an employee of the facility.Excellent customer service, clean facility and nice location. Storage unit perfect for me
Nikki NicoleTv
2 years ago
Eric was really great with helping us rent our storage & we got gifts Im Moving my items here soon great customer service
Elizabeth Watson
2 years ago
Not far fr my home and the service was excellent manager greeted professional and courteous plus price was less than other Storages
Nina Bell
1 year ago
Very helpful loved the manager who's there!!! Definitely recommend renting here it's worth it
Adrienne Pettis
1 year ago
We've had a unit here for over 3 years, and there has never been a problem. The facility is always clean, and the employees are always friendly and courteous. Thank you Eric for all your help today.
TuTu Tatz
1 year ago
Eric was very pleasant and I really enjoyed our conversation. I would really suggest this storage facility. They treat you like family
Tina Blaney
1 year ago
Had an great experience with Eric when looking for my unit. He got me in and out with no problem. I was very pleased with his customer service that he gave. He knows his job and again his customer service was awesome. Keep up the good work Eric!
Sabrina Boclair
1 year ago
Eric was very nice and I'm placed with his service I will always go to his location. thanks Eric
A Brooks
1 year ago
Eric was super nice and helpful. He explained the entire process and was thorough. He made everything so easy for me during a stressful move.
edmak 222
1 year ago
This place is very well maintained and clean I received excellent customer service from the moment I walked in I am extremely satisfied with the level of customer service the pricing is also very good compared to other places that are similar.they took care of my needs very quickly and professionally.
Tresa Williams
1 year ago
I WILL RECCOMMEND THIS STORAGE FOR ANYONE. IT IS VERY CLEAN. I HAD A STORAGE UNIT FOR 2 YEARS HERE, MY PROPERTY WAS NOT DAMAGED AT ALL. THE PROPERTY MANAGER ERIC GIVES IMPECABLE CUSTOMER SERVICE. ERIC IS VERY PROFESSIONAL & ALWAYS ATTENDS TO THE NEEDS OF HIS CUSTOMERS. ERIC MADE MY STAY AT GLOBAL STORAGE VERY PLEASANT. I WILL ALWAYS USE GLOBAL STORAGE/ DOLTON IF I NEED A STORAGE AGAIN.
Lillian Abosede
1 year ago
Eric was extraordinary in helping me secure a unit for rental. He went above, beyond and even more to guide me towards the rental I needed for my business. Eric has allowed me to feel comfortable and safe with my experience today.
Elisha Gatlin
1 year ago
Eric is Awesome! Customer service is superb! Friendly, professional, and great energy!
Fabian Lilly
11 months ago
Very nice, and clean facility. Customer service is wonderful. Please see Eric for for all your needs as he will do the very best he can to make you happy. Eric also goes over and beyond, he feels every customer is family.
Quiana Jackson
1 year ago
Eric is a phenomenal person for the frontline of any business,,,, his compassionate customer service skills is what every company, business need. He goes over and beyond to make sure everything runs smoothly. No matter in person or over the phone his personality stays the same. If youre having a bad day just know Eric will turn that around immediately. Keep up the good work!!!!
Bianca Davis
1 year ago
Eric was very professional and informative. He made my experience smooth and pleasant.
Ronald Corbin
11 months ago
Absolutely excellent customer service. Eric was very helpful and explained it so that even a first time user like me had no problems.
vincent ellis
10 months ago
Eric is so helpful. Love his energy. We walked away feeling so motivated and encouraged
Jerry Cole
9 months ago
Service today by Eric was great I was able to come in he explained all the features he also explored with me I looked at all the units he walked with me several places I was very pleased I got the unit that I want it is very convenient for me the prices he explained everything when my payment is due and I feel as though hes very top service and he was very polite it goes long way.
patricia barnes
9 months ago
Very nice and helpful. Eric was very patient and made me feel comfortable during the process.
Ronald Corbin
9 months ago
Need you to understand what a great experience it was at Global self storage. Wasn't sure what to expect but your guy Eric made my experience simple and smooth. Eric is so personable and patient that I knew I had come to the right place. Thanks again for being there when needed.
Solomon Evans
9 months ago
Eric was amazing, he assisted my every needs. Great customer service. He is an incredible person.
Aaliyah Muhammad
8 months ago
Wow, Eric was awesome, he helped me in every way get the unit I needed at an affordable price. He's very warm and very professional. I recommend everyone to rent from Global storage.
Camille Eckles
8 months ago
Upon walking in to this storage, I was greeted by a very nice man name Eric! Eric, was pleasant, caring and went out of his way to make me a satisfied customer! Thank u so much! Great business.
stephanie kirkwood
8 months ago
Eric was very respectful and helping.. he has a great personality works well with people... he's very understanding... a great person to work with.
Aaliyah Muhammad
7 months ago
Wow, Eric was awesome, he helped me in every way get the unit I needed at an affordable price. He's very warm, pleasant and very professional. He even remembered to follow up with me about a larger unit I inquired about. I recommend everyone to rent from Global storage.
Daveda McMillon
8 months ago
Eric was very cheerful, helpful and patient, especially with helping me make sure my unit was securely locked. Thanks for everything and keep up the great job!!!
Kenneth bell
4 months ago
Was in & out!! It was easy to do had ppl helping me find my storage and clear da snow out da way
Aneka Price
4 months ago
Eric is thee best. professional. courteous. polite. a problem solver. Energetic. you can feel it through the phone. He goes out of his way to make a way. If only all places of business had an ERIC, the world would be so amazing!
Michael Smith
3 years ago
I like global storage because the people were friendly very informative and I like the fact that I could go to my storage 24 hours today it was easy to apply quick and the staff is very helpful and showing me everything that I need it what I needed to do and how to cure a storage facility would refer to friends
A
2 years ago
I have been renting a spot for 2 years and the cost continues to go up each year. I can kind of understand a small increase, but now the room will cost me an annual charge of $1,728. That is ridiculous for just storage. Rodents and bugs get inside the storage room, droppings every where over my items in storage. The silver ceiling film has fell in; I reported it last year, but it still has not been put back in place. At this point, I can buy a shed to store my property in. Yes, purchasing a shed is the way to go!
Jesse Wayne
3 years ago
Price is like $30 more than it was when I signed up a couple years ago. I have had problems getting into my unit, and there is no customer support at night. My door gets packed up with snow from the plow pushing it up on my door. Leaves and garbage, and nobody cleans it up. Not only is there no support at night, but I have left multiple messages, with no response. The guy who set me up with my account was decent, but its like I live in a slumlords house, that lives out of the country.
Seems like constant raise in price, with zero attention to the tenant. Cant wait for this storage place to open in my neighborhood. I have wasted so much of my time traveling to this place.
Michael Mapps
3 years ago
Gary can sometimes be very rude this place is over priced on storage units.
Wave Splash inc
3 years ago
If youre not planning on staying here for six months then dont bother they charge you for staying there after every six months and there excuse is they have expenses. In my opinion the owners have expenses and are in need of extra money from the working class to help pay for their extravagant expenses because of miss managing the money sounds familiar lol facts!
Alexus Jenkins
3 years ago
Horrible customer service, I booked a reservation yesterday and called to confirm it today. Whoever answered the phone sounded dry and like he did not want to work. I specifically asked was there any special on the unit I reserved. I work for Extraspace so either its a $1.00 plus admin fee or its half off the first month rent. The guy tells me its prorated when you move in, $24 for administration fee and $14.00 for a lock. I told him I have a Disc Lock from Extraspace. He turns around and say we dont use Pad lock! I told him to google what a Disc Lock looks like. You cant pick those and thats why I like them . Then he hangs up ! Disgusting
John Futrell
2 years ago
Eric here was Amazing, and is the only reason I didn't walk out mid-transaction and go somewhere else.
The other guy here was obnoxious, condescending, rude and demanding. I travel for work and require storage at every stop. I've been through easily forty storage locations This year alone and have never needed even a tiny portion of the information that was demanded of me. Nor have I ever been spoken to by a professional in the manner this guy spoke.
I will not return to this location, despite Eric being Amazing. I suggest that you avoid this location as if it gave out plague rats with every purchase.
Emm Miso
3 months ago
employee said da only way 2 sav money is 2 go online an complain 2 da big wigs. jackin da rent up on existing folks ain't cool.
Rhakiya G.
3 weeks ago
I never have any issues with GSS. I only gave four starts because the rent keeps increasing (what seems like often but hey, these are the times we live in)....
John F.
2 years ago
Eric here was Amazing, and is the only reason I didn't walk out mid-transaction and go somewhere else.
The other guy here was obnoxious, condescending,...
Storage Facility Amenities23 Amenities
- 24 Hour Access Upon Approval
- 24 Hour Cameras
- 24-hour On-site Payment Kiosk
- ADA Units
- Boxes & Supplies
- Bright LED Lights
- Canopy Parking
- Carts & Dollies
- Climate Control
- Delivery Acceptance
- Drive-up Access
- Exterior LED Lighting
- Gated Entry
- Interior Hallway
- On-site Management
- Online Bill Pay
- Online Rental
- Pull Thru Units
- RV, Car, Boat
- Rental by Phone
- Roll Up Doors
- Tenant Insurance Available
- Unit Lights
Barbara Ridley
5 years ago