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Office Hours
MON - FRI9am - 6pm
SAT, SUN9am - 5pm
Gate Hours
Daily7am - 7pm
Storage Customer Reviews
Jude Hawke
3 months ago
On my last week before I decide to terminate my contract, I was locking down my storage unit getting ready to leave(since I noticed I was 2min over the closing time). When I overheard an employee yelling that I had to go right away, I told her that I was done and I was already on my way out. When she replied with a warning that if it happened again that my contract will be terminated and be kicked out. I will not do business with a company were there employees frightened their customers for being 2min over
Jen
5 months ago
Staff is friendly and attentive to your needs! Rates are affordable! Big Thanks for Maritza for always for going above and beyond and always following up!
Cheyenne Garcia
5 months ago
great customer service very helpful.clean location and also close to frwy
Miguel Guerrero
11 months ago
Clean facility very helpful great customer service I would definitely recommended to my family and friends. Thank you.
ronald bautista
1 year ago
Great and honest customer service. Very clean area. Would come back if I ever needed their services again.
Lisa Rodriguez
1 year ago
Storage is only opened until 6 pm on weekdays. However, Susan is the best. She was able to get me a larger unit when I was stuck with more items to try to store. She was very helpful and gave me a great price.
Ruben Mal
1 year ago
Very rude encounter with the office manager, and with the other female employee. Woww. Just ruined their customer service. How sad.
gecko's alaplancha
1 year ago
good place have my stuff here. but they raise the price often! it started at 80$ now i am at 110$ same size.....
Ernesto P
1 year ago
Both Gals are awesome. Got me the best deal for my rentals! Thanks, sorry I can't remember your names.
Jean Palmer
1 year ago
Susan is great she goes out of her way to help accommodate you with you needs there.
Clara galvez
2 years ago
Maritza was great! Very accommodating and informative as to their facility. Decided to go with A1 because of their super friendly associate (maritza) who made it the easiest choice after showing me my options in fair pricing. This was the 4th storage facility I visited that day and it was the best experience by far. Thank you Maritza!
Cecy U
2 years ago
54 month service thru A-1 & it was a great experience . We never had a problem. Our items always were safe, facility was clean and workers were all very accommodating, informative and pleasant. If I had the need I would definitely store here again!
Jack Ng
2 years ago
Susan and her colleague are very helpful. I used stored my stuff here for three month and serval days and they accept just few days payments so you wont need to worry about this. Every time I went their for carrying my stuff, which was very smooth without any problem. They are experienced and professional. Gave me a lock for free, and reasonable monthly payment.
OMar Perea
2 years ago
Great place for storage. Everyone working here is helpful and looks out for your storage access needs and payment convenience. Quick and easy straightforward set up and move out.
Linda Ruiz
2 years ago
Place is clean and staff are nice... would mark a better rating had they not increased the storage rates every 6 months (something not mentioned in the contract) which became expensive for me.
Noel Perez
2 years ago
Susan and. Maritza is always very helpful made my moving process from one storage to another very easy and smooth and the pricing is very convenient.
Jesse Escobedo
2 years ago
I have to say that I am happy to have been able to get a storage unit at A-1 storage . Last time I needed one there was none available for the size I required. I had to travel 10 miles to a different storage. Suzan (staff) is wonderful and very professional. She is a plus for A-1. I'm content with A-1 storage. Ty.
Jesse Escobedo
2 years ago
I have to say that I am happy to have been able to get a storage unit at A-1 storage . Last time I needed one there was none available for the size I required. I had to travel 10 miles to a different storage. Suzan (staff) is wonderful and very professional. She is a plus for A-1. I'm content with A-1 storage. Ty.
Christina Campbell
2 years ago
It's ok but the people there are racists, I don't mean it in a funny way they acutely are
Hong Chen
2 years ago
I love the service here. Unfortunately, i had to move to a storage close to my home. I miss Maritza and Susan. Their service is the best. A1 is safe and always clean. I miss you girls.
Hong Chen
2 years ago
I love the service here. Unfortunately, i had to move to a storage close to my home. I miss Maritza and Susan. Their service is the best. A1 is safe and always clean. I miss you girls.
Mona Garcia
2 years ago
I was a customer for at least 4 years event started out around a 110. Over time it went all the way up to $170 and then when we want it to vacate their elevator was broken an inconvenience to us we had to wait two weeks and then we're called around 2 p.m. and told that we had to have our stuff out by 7 are we are going to be charged. Obviously we couldn't get our stuff out in that couple of hours and we were charged 20 more dollars. I will never go there again!
Bernie Gonzalez
3 years ago
My family has used this place for at least 15 years! We live in downtown LA and trust our stuff to A1. A1 is the trustworthy place for storage.
George Holling
3 years ago
Clean place nice courtesy employees. This place really cares about your property. They make sure your stuff is safe by offering everyone fire insurance. have been storing my stuff here for years and I feels content knowing my stuff is there safe.
Wendy Munoz
3 years ago
Costumer service it was Great Mrs.Susan was very helpful with us it's really good I recommend it.
Mayo Popin
3 years ago
Susan was very helpful to us. We needed a small space very quickly, and she provided that space at a great discounted price, plus she gave us a discount on all the materials we purchased. Thanks Susan
Jenny C
3 years ago
My stay at A-1 Storage was great. Great Customer Service and very secure. If you are looking for a storage place near your home, this is the place to go.
Juan Garcia
3 years ago
If there was an option for 10 stars, this place would get it from me! Friendly service, clean property and safety. Recommended to anyone in need of storage.
Dex Grease
3 years ago
Maritza was very kind, caring and helpful. It was raining when i arrived with my truck and she saw me alone. She went right to work and found me her best unit! She was all over the facility saying she will find one, since they didn't have much availability. She was amazing! Highly recommend A1. Ask for Maritza.
Luis Granados
3 years ago
I have had a good experience here. The price is great. Employees are nice and professional. It is safe and clean. I am very happy with the service. It is well lit and maintained. Very helpful staff.
Anthony Monsivaiz
3 years ago
There is no reason to give lower than 5 stars for Susan and Maritza. My uncle rented here for a long while. When we needed storage i right away knew i would come here. Always great here.
73jcsandoval Sandoval
3 years ago
Amazing staff. Amazing place. Great prices. Very helpful. Maritza is very courteous. And Susan, too.
Mark Espinoza
3 years ago
I am happy i chose to place stuff here. The staff is super nice. They have coffee ready in the morning for their customers. It is afe and clean here. I highly recommend A1.
Kings Touch
3 years ago
I give the best for these girls. It is great to walk in here on a hot day for a smile and a cold cup of water. The storage is clean and safe. Prices are competitive. Service excellent.
Marco Reyes
4 years ago
The staff is very courteous and helpful. They pay attention to my needs and found me a unit to move my item to. Very clean and safe.
Balta Manzanarez
4 years ago
Awesome service!!! The rates are great. They work well with your needs and hard to find the right size.
Randy Wilson
4 years ago
I am thankful to have my belongings here. It is always clean. Maritza and Susan greet me with a smile as if they enjoy their job. They aren't here just to get paid.
Joshua Carreon
4 years ago
Great place.. I stored my stuff here for months and I know people that have had a unit for years. Affordable prices and a secure location to prevent your belongings from theft and for an added guarantee, insurance is offered (for a price) for added protection.
Alma Zarate
4 years ago
A-1 Self Storage was fantastic! I had a great experience, the staff was awesome. I was with this storage facility for more then 20+ years and during this time I never had any problems and it was always clean. If I ever need to store anything I would not hesitate to return. I will miss Susan and Maritza they made me feel always welcomed and they are super friendly.
Albert Garcia
4 years ago
Very helpful and courteous service. I was shown different sizes to choose from. Great rates and very convenient.
irma budinger
4 years ago
I am moving with my sister and needed storage. My sister recommened this storage. They honored the price on the internet. She said she had no problems with this place. It is clean and staff is nice.
Gary O
4 years ago
Couldn't be any happier with the service of Maritza and Susan. They always go above and beyond to make sure I'm very satisfied and well serviced. Very clean and well maintained facility, I 100% recommended A-1 Self Storage.
Christina Macias
4 years ago
Maritza and Susan were great help loved the service. Will be keeping business here for sure!
Christy Murcia-Chavez
4 years ago
Very friendly service by Susan . Clean facilities. Would recommend
YADIRA HERNANDEZ
4 years ago
Susan was very nice and helpful. She explained everything in detail and was very honest with questions we had. Would definitely recommend.
christina sandoval
5 years ago
Nosotros buscamos a storage en otra lado, este compania tiene mejor precio. Maritza esta muy amable.
Daniel Laughlin
5 years ago
The very best service possible. Susan & Maritza are an amazing team and really take of their customers. Can't recommend this facility enough!
Marcela Paramo
5 years ago
This is my second time renting here. I returned because it is close to me and convenient. Their rates are reasonable and place is safe.
Jessica Ibarra
5 years ago
My dad and I come in and the lady in the front desk is always very lovely
Eduardo Delado
5 years ago
My brother and I have had a unit here at the same time. We have been pleased with the great service. The property is clean and safe. We had to move out, for financial reasons. If we need storage again, we will return..
Andrew Ruiz
5 years ago
Maritza and Susan have been so helpful and patient with us. They always keep us up to date on our status by calling us many times. The storage is clean and safe. It is convenient for me because i live close. Even if i lived elsewhere i would rent here.
alfred Avila
5 years ago
I was her for 2 years. Maritza and Susan are great. They are friendly and helpful. I have told family and friends where I store when they need storage. I am happy and relieved to have my own place to store my stuff but will return if needed.
Manuel Hernanadez
5 years ago
I loved the service extremely friendly great prices .
Come talk to Susan she would take care of you
Carol Lewis
5 years ago
I live in the area and kept this place in mind in case. I am happy to have come to rent. The service was really good. The rental process was quick and very friendly.
Lorena Ramos
5 years ago
The customer service was great! It was very convient, moved from el monte to Baldwin park, so location was good.
Jesus Zaragoza
5 years ago
Susan and maritza.
They went out there way to help me fine the right storage unit.. They are so awesome.. If u every need extra space come on by to see them.. Great prices as well..
Merlin Batrez
5 years ago
If I could give Maritza and Susan 6+ stars I would. These two are very kind and helpful. The prices are good and it is clean. Surprisingly It is very affordable. I will return again if I need storage.
Cacho Zamora
5 years ago
The service is great, unit prices are affordable, i live in altadena. I got a good deal for the unit I'm renting.
dimsalem28
5 years ago
The day I rented my storage unit was my very first day within a town in the city of Los Angeles. Susan was very helpful to me. She is not only knowledgeable on the type of service provided, but also remarkably patient for I had several questions to ask and she responded well and professionally. Also, on that same day, there was a problem with the elevator... Whenever I put items that were heavy inside, it simply would not open the latch on the second floor. Thus, I had to put my items inside the elevator in much smaller portions than one would normally do. Fortunately, there was a second lady that works there and she came to my rescue, calling the technician to fix the elevator problem as soon as possible. I was very glad the technician came because he was able to fix the problem for me remarkably fast. I would definitely re-use A-1 Self Storage again in the future if needed, and I certainly recommend it to anyone in the public with storage needs.
Maddie Hernandez
5 years ago
Susan was a great help nd gave us the best options...i would refer this storage to anyone
Marissa Hernandez
5 years ago
We had rented here years ago and we were happy to see Maritza's friendly face! Susan walked us through the rental process and it was friendly and it was smooth. I recommend a1 for the great service, good rates and safety.
Veronica zamora
5 years ago
First time renting a storage unit and I didn't know what to do. Luckily Susan was able to help me with the right size storage I needed and able to fit my budget. Very nice and friendly.
robert diaz
5 years ago
When I rented here four months ago I was helped by Maritza. She was very and gave us great service. This place is clean and safe. I am happy to say I am moving out because I am buying my home.
In Ri
5 years ago
I am happy to be renting because it has been very clean and the service is good. The girls are nice and so helpful. I have been renting here for many years. My stuff is safe. The thing that would make it even better if they offered a discount for long term tenants.
Nickapotamus_827
5 years ago
I was in a bind and A1 helped ease it with their superb customer service and convenient garages. I am thankful to the ladies in the office.
Adalberto Topete
5 years ago
Everything here is great. From the customer service to the clean property. We are greeted with a smile and kindness. We especially love the security. We highly recommend this place.
Val Gonzales
5 years ago
This place is great! The staff are always friendly and courteous. They have a good attitude and are kind enough to call us for a payment reminder. I have had issues with other storages but only good things with this place. Thank you gor keeping my belongings safe!
walt soto
5 years ago
I have rented here for 4 months and have had great customer service. So far i am very happy with my choice to keep my belongings here.
B. Martinez
5 years ago
I rented with this place four times and am very pleased with the superb customer service. Maritza and Susan treat their patrons with respect and courtesy. The area is well maintained and clean. I have never experienced any problems with staff or other patrons. I have returned to A1 each time storage is needed and would tell anyone to rent here too.
Secundino Torres
6 years ago
This is my first time storing here. They sure honor all the great reviews they have. The storage is old, but very clean and with the greatest customer service and this is what matters to me. Maritza found the best unit for me and gave me a great deal. Thank you Maritza. I recommend this place.
nicole hernandez
6 years ago
I send my husband 2 check it out and Maritza helped him gave him a good price. Of course I had 2 come the next day 2 double check and Susan helped us both what I liked is the fact they kept their word and the price that was give remained. I also liked how they remember who there customers are and by there name. That was very impressive! When viewing the unit I loved how clean it looked and how it especially smelled... fresh and lemony! :)
Htc Evo
6 years ago
Great service. I just stop for prices and felt very comfortable with the place. I will definitely rent here if I have to. I visited the place because of great reviews and yes the customer service is five stars and more. Maritza is the person who helped me :)
Iayana Ramirez
7 years ago
I been with a1 self storage for 7 years they been really good to me never had any problems also take payments over the phone
Elvia Figueroa
7 years ago
Me gusta mucho el servico al cliente aqui. El lugar no es nuevo pero Maritza y Susan siempre nos atienden muy bien. Siempre estan pendientes por si necesitamos algo. Ellas me hacen sentir que mis cosas estan en muy buenas manos. Esta todo muy limpio. Es mi storage #1. No iria a ningun otro lugar. Gracias chicas.
I0IsnakeI0I
7 years ago
Excellent customer service! Very friendly! I will highly recommend to family and friends in need of storage.
maria capetillo
7 years ago
I rented at A1 Self Storage in El Monte a few years ago. When I left, I did not think I would need it again, but circumstances proved otherwise. I returned and once again I am happy with my decision. I have used other storage companies before but prefer this one. The ladies are very nice and accommodating. I will recommend others here and will always return.
Francisco R.
1 year ago
while having my storage unit here, everything was ok. It wasn't until I was leaving the unit, that I was accused of leaving my trash in the building. It was...
Abel E.
1 year ago
Great place and great staff! I was able to tour the location and was offered two options. The location is clean and secured. Try them out!
Trisha W.
5 years ago
Moving is such a mixed bag of emotions. It can be exciting, fun, a little sad, exhausting, a chance to bond.. I've moved around quite a lot and have used...
Storage Facility Amenities7 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
- Se Habla Espanol
DARLENE DURAN
3 months ago