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      5' x 5' Unit Standard Are you a sales rep? Keep samples here, 24 Hour Cameras, Climate Control
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      10' x 10' Unit Standard Room for sofas, tables, mattresses, 24 Hour Cameras, Climate Control
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      10' x 15' Unit Standard Plenty of room for storing motorcycles, 24 Hour Cameras, Climate Control
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      10' x 20' Unit Standard Building a house? Store your home here, 24 Hour Cameras, Climate Control
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      10' x 25' Unit Standard Life in flux? Storage is a big help, 24 Hour Cameras, Climate Control
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      10' x 30' Unit Standard Want to downsize? Everything fits here, 24 Hour Cameras, Climate Control
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Secure Self Storage

1020 Bear Rd, New Castle, DE 19720

Office Hours
MON - SAT9am - 6pm SUN10am - 4pm
Gate Hours
DailyOpen 24h
Google Reviews
rating 4.3
Write a Review

Ron Harbeson

7 years ago
rating 5.0
Excellent location, staff and security... 24/7!! perfect for me!

Mike Young

7 years ago
rating 5.0
place looks new The manager said they been open for 7 years the place is very safe and secure. they allow you to use their moving truck also at a small fee. My son also needed storage and was very pleased.

Melody smith

4 years ago
rating 5.0

Levee Pinkney

7 years ago
rating 5.0
Secure Self Storage is the perfect place to store your things! The staff is very friendly,informative and honest. I came to them with a unit size pre-set in my mind. They took one look at my things and told me the unit I asked for would be entirely too much space for the things I had. I would have purchased a storage unit that was way too big at a higher cost than necessary! I really appreciated the honesty and for that I would refer them to anyone. Lastly, the facility itself is clean along with the inside of the units and its 24 hour easy access. Great spot!

Suzanne Coleman

7 years ago
rating 5.0
I have been renting two storage units at the Bear Secure Self-Storage for several years now. The personnel are always friendly and willing to help with any questions or needs you may have. You can even purchase moving supplies to help make your move easier. The easy access at any time of day or night is very important to me but no matter what time of day it is when I go there, I have never run into any problems in any way. The security cameras on the premises give an added sense of protection. I would highly recommend this storage facility to anyone who is looking to store their belongings in the future.

Pamela Inskeep

7 years ago
rating 5.0
I have 24-hour access to my unit with a secure access code. The site manager lives on the property and uses camera surveillance to monitor activity on the property. Climate control is available and works well. The property is clean and well-maintained. A well-lighted and clean restroom is available on site. The staff are knowledgeable, personable and helpful, and they do everything they can to give you a satisfactory rental experience in meeting your short-term and/or long-term storage needs.

Tiffany Johnson

7 years ago
rating 5.0
I've used this storage company for the last two years and they are awesome. It's nice, clean, and well lit. The manager and employees are always pleasant. They have a moving van for your use. I went through a financial situation and was going to be a few days late and they were more than willing to work out an arrangement with me. I would recommend this place hands down to anyone.

Maureen Lipsett

4 years ago
rating 5.0
Well run place.

James Shotzberger

7 years ago
rating 5.0
I feel that my belongings that I have stored at secure self storage are save, secure and protected. I have never had any problem accessing my storage unit any time that I have wanted to. It does not matter what time of day that I choose to go. Every time I go into the office they are always very kind, pleasant and helpful. I have always been treated with respect and have gotten answers for what I have asked.

Pete Gordon

3 years ago
rating 5.0
Great for when you need more space

Ericka Roberson

3 years ago
rating 5.0
Great deal on 2 units quickly acquired

Bismarck Sibaja

3 years ago
rating 5.0
Expensive but accesible 24/7.

Larry Riley

2 years ago
rating 5.0
The employees were very helpful and knowledgeable on the size of the storage that I needed. They even help on setting up an automatic payment for me. Enormous help and pleasant attitude!

WhiteTrash 81

2 years ago
rating 5.0
Great location with easy and convenient access

JOHN McGINLEY

2 years ago
rating 5.0
What can I say ! Self Storage ! Friendly Staff !

Jim Jacobs

2 years ago
rating 5.0
Awesome pricing and monthly deals, offers military deals as well!!

James J

2 years ago
rating 5.0
Awesome pricing and monthly deals, offers military deals as well!!

Cro Magnon

1 year ago
rating 5.0
Clean, Secure, 24hr Access, Great Staff

Joanne Cassilis

10 months ago
rating 5.0
A huge thank you to Management Ken for first be courteous and rapid with doing the paperwork and setting me up to the perfect sight for my property to be placed in storage. At a time when moving is overwhelming it was a pleasure to have him there to help me and my family members make it a smooth transition. Once again thank you ken.

Bernadette Johns

9 months ago
rating 5.0
So very happy and pleased with the service and professionalism! I received prompt and great service right away. I even received a return phone call when the call was missed. I say that is great loyalty! Keep up the good work Secure Self Storage team!

JORDY FORTY

9 months ago
rating 5.0
Awesome an Great customer service. Thank you Rachael C. Once again :)

Noah Blanch

5 months ago
rating 5.0
Staff was great, very accommodating helped me fill my storage needs in a very clean, easy and timely manner

Aaron Wright

7 years ago
rating 4.0
I've been with Secure self storage for the last 2 years and the company has been completely understanding and accommodating. Aside from the fact that it is in a great location and has 24 hour access, they also are quick (especially during this winter season) to clean their facility so that we can continue our 24 hour access capabilities. When I had an issue with my lock, the manager quickly supported me so I could get things from my unit that I desperately needed. The other associate that works for the company has a great spirit and has always conducted themselves professionally, while remaining friendly and courteous. This past year, I ran into some financial challenges that would cause me to lose one of my two storages. With their flexibility, support, and understanding, I was able to consolidate my two storages into one large unit. Through this, it proves their care for their tenants' wellbeing and not out to just get a dollar! For that, I'm grateful!

james johnson

3 years ago
rating 4.0
Great storage facility, clean,responsive and affordable.

Sean Jones

3 years ago
rating 4.0
Good friendly service but the security gate is broken

Bernard B Overton

10 months ago
rating 4.0
The staff at this facility are very friendly and accommodating and I would recommend this place to everyone

M Draper

1 year ago
rating 3.0
Over priced poor lighting at night

M Draper

1 year ago
rating 3.0
Over priced poor lighting at night

Erik Hofstetter

3 years ago
rating 1.0
My unit was broke into and had a couch damaged and because when I left the office was closed They said they are not covering the damage. They do not have good pest control I did not have food in my unit but still had mice which the insurance doesn't cover. Other than that they are just like any other storage facility.

Scott Kennedy

3 years ago
rating 1.0
This was the worst experience I have ever had in doing business!!! Stay away and beware. My unit was paid for two months and they rented the unit to someone else and did not refund my money!!! Ken actually hung up on me! I have never been treated or spoken to by a professional business or any business the way he spoke to me. It was horrific! Ken is rude and disrespectful. This business has no business ethics and they do not care about customer service!

Joanna M

3 years ago
rating 1.0
*TERRIBLE*Do yourself a big favor and stay away! Any other storage unit would be better! Worst customer service! Jodi will take your money with a smile and after lease contract is signed will be extremely rude and unprofessional. I rented a unit for 7 months and paid promptly each month. I made a simple request on my move out day and Jodi's response was "that they were done with me" and to "get out or she would put the gate down to attempt to damage my vehicle". I am a professional person who works in customer service and the blatant disregard that this business has for it's customers is appalling. Businesses that operate with no respect for customers do not deserve your money.

Rebecca Burns

3 years ago
rating 1.0
In response to your comment on my last review, you are very wrong. Not sure who you are referring to about another name but its probably just an excuse for you to try to delete negative comments from your ratings so others dont know how unprofessional your business is. You stole my fathers belongings from his unit & auctioned them & are now trying to cover up your mistakes by accusing him of emptying it himself. You were very foolish to think you could get away with that. This review was for YOUR location at 1020 bear road in new castle DE - JODI & KEN. You will be seeing us in court. If google takes my review down, trust me, i will come back every day & submit a new one. Have a nice day.

Nicole Burns

3 years ago
rating 1.0
Since the company has removed their Facebook page due to my review, I will share my review here. Please be very careful dealing with this company. I truly have never dealt with such con artists & liars before. Scum is a more deserving word to use. As you can see, they come back hard on any and all negative reviews on all online reviews sites and that ties right into the root of this companys problem. Zero professionalism. When an entity has no professional foundation, they will lie cheat and steal. This company does it all. Then when they are caught and confronted, they try to then blame the victim & attack that persons character. They produce False and Fraudulent records and they obstruct justice by bold face lying to law enforcement. Their rates may be low but I warn you not to use them; pay a higher rate for an honest business relationship with another company. If you do deal with them, record all conversations with them because they WILL do whatever it takes to protect their wrong doings, they lie about everything....they also will search you on Facebook, do a reverse phone look up to find out your address and then reach out to mutual friends on Facebook to try to get intel on you once you challenge them. The victim in this is my ex & my childrens father. I spoke with a Jody Chubbs and then I find out she is doing weird stuff to find out my info & boarder line stalking me now. I wrote an email to their corporate office, I dont have high hopes on a resolution from them or even a response, so we will be taking them to small claims court. This place should be shut down. I will be contacting BBB & AGs office as well.
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rating 3.0
2 Reviews
Write a Review

Nick A.

4 years ago
rating 5.0
Very well kept self storage and good customer service. They have drive up and climate control areas also. They are running a nice promotion, get one month...

Nicole B.

3 years ago
rating 1.0
Be careful - these people are not to be trusted. They are liars and thieves. This business should be shut down. Ken and Jody are frauds and if you get...
See all Reviews
  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental