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US Storage Centers

9818 De Soto Ave, Chatsworth, CA, 91311

Office Hours Now Open
  • MON - FRI8am - 6pm
  • SAT8am - 5pm
  • SUN10am - 2pm
Gate Hours Now Open
  • Daily6am - 9pm

Storage Customer Reviews

Ru Truu

3 years ago
I have worked with many storage companies both for business and personal purposes in the past and currently. The staff at this facility have always been very helpful, courteous, and professional. I can always count on the staff to go above and beyond to make my experience pleasant. They give me accurate and honest information consistently, which is greatly appreciated in my busy businesses . Liz has always worked with me to make my experience with US Storage fantastic, and in fact along with Mary are the difference to me that set US Storage in the West San Fernando Valley, head and shoulders above the competition. My compliments to US Storage for having such excellent personnel representing them.

Ayodeji Oshilaja

1 year ago
Great service. Thank you

Numan Ch

2 years ago
Hi this storage is awesome I live in Chatsworth and was always trying to get a good storage facility but all the one I looked for had very difficult approach to storage unit most of them are double story so you have to carry the stuff to second level ,but this one is drive through,staff is very friendly .Liz at front desk is so helpful she knows her job ,I am so happy I found this place.

Alex Medina

2 years ago
One of the best experiences I've had. Just gained a customer for a long time coming!

Rudy Cruz

2 years ago
Great customer service, fast, clean, very friendly!

Miguel Robles

2 years ago
Nun lugares amplios i seguros buenos presios

lavellen 910

1 year ago
gave me a straight-up exquisite performizzle n' i loved every last muthafuckin minute of dat shit. I also loved bein held captive

Kevin Leitch

2 years ago
First thing Sam who works in the office here is a very courteous and helpful gentleman!!! It was a pleasure to work with him, I highly recommend Sam. The storage facility is beautiful and clean very well maintained and safe!!

Ruth Nunez

2 years ago
Just got my storage space. So far so good . Mary was awesome with the customer service. Great prices..

Ana Flores

2 years ago
Esa Snickers has the sweetest voice.

Soledad Aguilar

2 years ago
It's was great. Friendly staff and good pricing, immediate availability.

Walter Aguilar

2 years ago
I love it here

Lai Ying

2 years ago
pleasent

Joe Cox

3 years ago
10 Star. Why customers place their valuables and stay for years at you location in Chatsworth? Answer the staff ONLY. They make you feel like family and gave me a piece of mind. They are engaging and it radiates a flow of warmth. They are ALL knowledgeable of explaining in simple terms the agreement I was about to sign, polite, patience, good listeners. Whether you call or walk in you feel this is the place for your valuables. ALL THE STAFF (LIZ GOMEZ AND OTHERS) ARE A REAL ASSET TO U.S. STORAGE CENTER IN CHATSWORTH.

Armando Jose

1 year ago
Great

Jose Alvarado

2 years ago
Estoy muy contento con el buen servicio y los precios estn muy comodos,la seguridad , esta en un lugar cerca de todo, espero estar mucho tiempo con ustedes.

Yaskin Rivera

2 years ago
El mejor lugar para guardar tus cosas es centrigo y seguro muchas felicidades por sus servicios. gracias US STOREGE CENTERS

AJ AT

2 years ago
Extremely professional & friendly folks. Very secure facility. Great doing business with them.

Ronald Saavedra

3 years ago
Staff was really helpful - they made sure I was making the best choice for my needs. Grounds are really nice with a wide variety of options and pricing that can fit your budget. See Mary in the office for any of your needs

Carlos Cruz

2 years ago
This place is amazing, staff are very helpful and the prices are way better than Uhaul and public storage....

Tiffany Garcia

2 years ago
Best place for storage that I've been to so far. Staff is always friendly and attentive. Sometimes they offer great deals. Best bang for your buck. Also, it is great knowing that my belongings are safe and secure. Thank you Elizabeth and staff, for always making it a pleasant experience!

Rene Flores

1 year ago
I've recently starting using US Storage, and I have to admit it has been such a great experience. The staff there is very professional and helpful. Thank you Candy for all your hard work!!!! She truly helped in every step of the way with my decision. She knew exactly how to answer all the questions I had.

Edwin Brizuela

1 year ago
The young woman Candy working at this place made it easy for me to be a satisfied customer! Very helpful and kind and Had me out of the office in a flash thank you. Highly recommended!

Stephanie Gallegos

1 year ago
This by far has been the best experience with a storage company. I would recommend them, specially dealing with my account rep...Candy. She made me feel very comfortable and satisfied with my decision in trusting this storage company with my belongings.

luis diaz

1 year ago
Amazing staff. Explained VERY well with prices answered all my questions and took the time to walk me through how to work the gate and used my online payment which was very helpful. Thank you ladies!

Therese Trujillo

1 year ago
Liz was so sweet and helpful that I didn't want want to look at any other facility. This place is amazing.

Shawn Wightman

1 year ago
Great staff and location. The property manager is the best and most helpful person you can find. She is very professional and knows all aspects of this business as well as a valued member of this organization. Thank you for all of your help and support.

Todd Swick

11 months ago
I have been using storage centers throughout the San Fernando valley for over 35 years, and since i moved into a few Storage units here at US Storage on Plummer in Chatsworth. i think i will never have to move again. it is inside which is amazingly clean and 100% secure with alarm system and cameras every where, their prices are actually lower then the outdoor facilities i was with in the past. Also the people who work their at US Storage are all very kind and go out of their way to help you. Best place in the San Fernando Valley by far all around, cleanliness, secure, and great location. Thank you US Storage :) Todd S.

derek mena

10 months ago
Thanks so much to the front desk people. Sam and Liz are always so professional, helpful and courteous!

ATLG _

1 year ago
I've kept things in storage for several years now, so I'm familiar with the process. US Storage Centers had a few extras not found in some of the other storage places. For example, the free use of the rental truck was a huge bonus that was much appreciated. They'll also prorate rental fees on move-out if it's within the first 5 days of the month. That's rare. My service rep Candy was professional and friendly. She answered all my questions and made sure the process went smoothly. A couple days before I was due to come in to sign paperwork, she called me to make sure that she would be on duty to help me when I came in. This assured that I wouldn't have to start over with a different service rep. I thought this went above and beyond, because having to deal with different employees for something like this can sometimes be a bit of a nuisance. Storage units are everywhere, so these extras make this one a good choice.

Luigi I

11 months ago
Patty was very lovely, she answered all my questions and gave me a good deal. Great experience.

Curtis Conley

9 months ago
I had an issue with a couple of other storage places but Sam & Liz were absolutely awesome. Not only did they make my life easier but they release my stress caused by the other places. I give them 2 thumbs and 2 toes up!!

Eloy Reyes

8 months ago
Este local Es muy limpio. Seguro y los employees Sizemore hamables y dispuestos a ayudar.

Jonathan Millan

7 months ago
The service was the best part of the storage place. The unit were cleaned before I moved my stuff and the pricing was fair for the unit that I got. Over all I think it was great and i would recommend this place to anyone.

Lane Goldstein

5 months ago
The entire staff is top notch, they completely care for my motorhome and help me with me racecar. I rate this entire place 110%. You wont find a better setup anywhere at any price.

Marvin Maradiaga

5 months ago
I came to this facility and met Sam Efrati the hardest working employee ever. Very friendly and best customer service.

Rox Abril

4 months ago
Great customer service, accesible facility. I recommend it!

Manuel Garcia

3 months ago
These place is the the best storage you can find in SoCal they have by far the best Employees there , friendly environment always willing to help you ,LIZ does an amazing job there !!!

Willie G

3 months ago
Truly some of the best customer service I have in a while Sam and Liz are the definition of true great customer reps

Bon Mia

4 weeks ago
Very nice staff. Place is clean and I feel safe storing my items here.

Houda Hassouna

2 weeks ago
I liked the place when I put my stuff and the office the people work in the place excellent especially lize shes very helpful and very kind to help you thank very very much for everything done

Steven Velazquez

2 weeks ago
Great storage place,ve never had any issues or complaints,the place is always clean,the staff is very courteous,specially the onsite manager Lys is always helpful and polite,they have very good specials and prices,highly recommend this place.

Jeris Spencer

9 months ago
I have used them for 7 months, however, I am moving to a new US Storage facility because the price is cheaper. I asked Liz if they would price match but she said no. Im going to need storage for at least another six months to a year..but maybe the write off is better than having the space occupied.

HarleeQuiinn Fayard'Rivas

1 year ago
Your unit is not safe... The office manager is rude and has no care for your belongings to be safe at her store. My unit was broken into 3x they called to tell me to fix my lock that the thieves left!!! Then i had to pay 15$ for a damn lock!!

Forrest Riepe

1 year ago
the lady that answers the phone here is very unhelpful and rude.

mahdi ayat

1 year ago
Very very rude and unhappy lady works there , it's better to just walk away and find storage .

Raul D

10 months ago
Worse experience ever! FIRST, I was told it was a 5'x10', not a 4'x9'. They inconvenienced me TWICE to fix my sticking rollup door. They locked me out numerous times before my payment was due. YOU HAVE TO ASKE THE LADY THAT LIVES THERE TO OPEN THE BATHROOM FOR YOU... and the old man that works there is creepy. I left to a cleaner location VERY nearby and for less. When God opens closes a door he opens a window... After reading some of the other posts i can see they may have been paid like TODD S, there are NO inside storage units nor are their prices are NOT the best. They are factually the worse. I was on my way out one day and another tenant there was having trouble with his van, it wouldnt start, and he said to me that the lady in the office TOLD HIM that I COULD HELP HIM... well i couldn't refuse help, but i did have someplace to go... luckily i know what im doing... STEAR CLEAR!
See all Reviews

H E.

1 year ago
I've kept things in storage for several years now, so I'm familiar with the process. US Storage Centers had a few extras not found in some of the other...
See all 22 Reviews

Storage Facility Amenities6 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • Se Habla Espanol