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Global Self storage-McCordsville

13942 E 96th St, McCordsville, IN 46055

Office Hours
MON - FRI9am - 5:30pm SAT9am - 5pm SUNClosed
Gate Hours
DailyOpen 24h
Google Reviews
rating 4.9
Write a Review

John Marburger

4 years ago
rating 5.0
Global Self Storage is located in a great location with 2 easy in and out driveways. We can get a 55 Ft semi tractor and trailer in and out easily. Bailey has been very helpful in taking care of the various issues that arise from time to time. I recommend Global Self Storage without reservation. They have a great staff and the location is well laid out and easy to use.

Rosie Perez

5 years ago
rating 5.0
Wonderful location and great deals! Bailey was very helpful and knowledgeable and made sure to answer all of my questions. The units are bigger than others I've seen around town (and I visited many) and well kept. I feel secure coming in and out as needed. I am extremely happy to have found them! :) 5 stars!

Elsa Caleb

4 years ago
rating 5.0
A very professional and liable service. The level of communication is excellent. The staff listened very carefully to my needs and have continued to be there when needed.

Tom Hendrix

4 years ago
rating 5.0
Convenient, always well maintained. I could not be happier.

carol colburn

4 years ago
rating 5.0
Everyone here is very helpful, Gary, Ryan, Bob and especially Bailey. Their prices are very reasonable, they have a good location, they explained everything completely and it is very secure. After spending a day looking at many storage facilities, this was the very best. I highly recommend it.

Wafa Lababneh

4 years ago
rating 5.0
Great people! Fantastic facility. Quick & smooth signup process. Highly recommended.

Ryan Dayhoff

4 years ago
rating 5.0
I received amazing customer service from Bailey. The facility is very clean and I would highly recommend global self storage!

Teresa Jarrett

4 years ago
rating 5.0
Great place to deal with. On site manager Bailey was awesome! Would recommend highly!

Regina Hans

4 years ago
rating 5.0
Great location, very clean, and so appreciate the kindness of the staff! Bailey really helped me in a pinch! I appreciate his willingness to serve in accommodating me during a quick time of transition! Thank you!

Matt Sherertz

4 years ago
rating 5.0
Bailey and the team have been more than helpful. Facilities are clean and well-maintained. Two thumbs up!

Joe Tinsley

4 years ago
rating 5.0
The staff members at this facility were very easy to work with. The storage facility itself is very clean and kept up nicely. i would highly recommend this facility to anyone.

Chad Huffer

4 years ago
rating 5.0
Bailey has been a very personable agent at this location. He takes pride in his job and that is contagious. I store my vehicle in a parking spot and my cover blew off on a windy afternoon. Bailey was kind enough to contact me first to see if it was OK for him to fix the problem. I appreciate knowing that someone is there to protect my property. He has been always available to answer questions. When I signed my contract, he was very organized and made sure the process was quick and efficient. I highly recommend anyone who needs the extra space that this is a reliable and safe environment with good people who watch out for you.

Dan Phegley

4 years ago
rating 5.0
Nice, clean units. Bailey is very attentive to the customer's need and even loaned me a lock to use for a few hours. Every time I see him he is doing some sort of upkeep to the property.

Kara Bell

4 years ago
rating 5.0
Great staff. Very friendly. Easy to do business with and highly recommended

Janzia Martin

4 years ago
rating 5.0
Very helpful and friendly staff. We are just moving in Indianapolis. He was really helpful with lot of information about the area and around

Jake Carr

4 years ago
rating 5.0
Bailey and his team do a very professional job. They were responsive and helpful multiple times during my lease with them. I would use them again and would recommend them to friends and family. Great experience!

Amy Miller

4 years ago
rating 5.0
Wonderful customer service with excellent facilities that are maintained remarkably and always so clean. Global Self Storage has met above and beyond my requirements for storage size's and climate controlled. Bailey and Larry are very professional and great with their problem solving skills for storage. The recently installed kiosk is great for after hours. Thanks for extra great service! Amy & Gary Miller

Jody Miller

4 years ago
rating 5.0
Global Self Storage in Fishers is an excellent facility. Extremely clean, safe and perfect temperature in the climate controlled units. Bailey is a great asset to the company and highly recommend to anyone searching for a storage unit.

Alaina Cutler

4 years ago
rating 5.0
Helpful staff, convenient location. Very safe area. Never had any problems with security and they even offer temperature controlled units.

Brian Hamilton

3 years ago
rating 5.0
I used Global Self Storage for close to a year to store items from my home. The staff was always very helpful, the facilities were impressive and it was a great price! I would definitely recommend GSS.

Ryan Sunderman

3 years ago
rating 5.0
We have had a storage unit here for about 3 years. Bailey has always been very helpful and has always provided excellent customer service. This location is convenient, clean and safe. We highly recommend it.

Destany Harte

3 years ago
rating 5.0
I really liked how friendly the staff has been and the location is great! I would defiantly recommend!!!

Destany Harte

3 years ago
rating 5.0
I really liked how friendly the staff has been and the location is great! I would defiantly recommend!!!

Scott Stuart

3 years ago
rating 5.0
Excellent experience. Bailey was great to work with and very knowledgeable of the products. I would highly recommend to anyone.

Haley Brown

3 years ago
rating 5.0
The property here is in excellent shape. The manager takes great care of his customers and property. Highly recommended

Theresa Roundtree

3 years ago
rating 5.0
Great experience. Very good pricing for my needs. I like the kiosk availability after hours. Customer service was excellent.

Kyle Roane

3 years ago
rating 5.0
Staff has always been friendly and helpful. Easy in and out and great location. I would recommend this location to anyone!

Wesley Smith

3 years ago
rating 5.0
Bailey is AWESOME!!! He got me into a unit and saved me some money by downgrading but still having PLENTY of room for what I needed. CLEAN, secure, convenient 24 hour facility is great. Thank you Bailey!

Matthew Chovancek

3 years ago
rating 5.0
I am a new customer but I am already very satisfied. The startup process was easy and the service is great. I find simple things such as the kickstand on the door to the storage room and the cart that is available to use EXTREMELY helpful. Cost is also very reasonable and access is easy but secure. I know I will continue to be happy with Global Self Storage!

Melissa Day

3 years ago
rating 5.0
Bailey was a great help getting us set up with a storage unit. Highly recommend!

Tony Kwiatkowski

3 years ago
rating 5.0
Awesome service and friendly staff! I would definitely recommend to anyone who has storage needs!

Krissy Dulaney

3 years ago
rating 5.0
Bailey was the greatest. He even was able to price match for me to get a better price. Much appreciated everything. Thank you

Kenneth Hubbard

2 years ago
rating 5.0
Very Helpful staff in my transition to Indiana. Thanks Bailey

John Durbin

2 years ago
rating 5.0
Got a great deal and friendly and helpful service.

Melissa Carver

2 years ago
rating 5.0
This place is so easy to work with and Bailey is a delight. Highly recommended. Very clean, good price.

Garrett Bray

2 years ago
rating 5.0
Great, quick service. Never had an issue with them. Have been a tenant for 4 months.

B B

2 years ago
rating 5.0
I'm old enough to remember when most businesses needed and desired to please customers instead of the other way around. These guys really get it. Not only was their national line helpful in getting me set up during the non-business hours I wanted to reserve a unit, but the location automatic kiosk worked flawlessly, including printing out my contract at my request. I accidentally left an item on the kiosk shelf, called during business hours to see if they found it, yes they had and they happily shipped it to me overnight. Helpful and thoughtful business. So refreshing!

Kris Sandman

2 years ago
rating 5.0
Bailey was a huge help! I needed a emergency storage for my entire house in Fortville. He helped me immediately over the phone and made the stressful move painless on the storage end. Once I got to the storage unit it was clean and climate controlled. Very affordable too! I highly recommend this business!

Yardvarks Lawn Care

2 years ago
rating 5.0
Absolute best customer service in the area! Already love this place!

Keishaun Garner

2 years ago
rating 5.0
They got me in and out at a reasonable price!

Michelle Sweeny

2 years ago
rating 5.0
Excellent management and very clean and accessible facilities. My children have gone to school in the building adjacent at Geist Montessori Academy for five years, and we have never had any security issues or problems with the storage manager. As a teacher at the school in the same parking lot as this facility, we have not had any lockdowns or lockouts due to theft or criminal activity. one thing to be aware of, however, is that twice a day one hundred cars go through the parking lot to pick up school kids. That affects quick accessibility to the storage unit parking lot. (Nothing too aggravating but good to know in advance.)

Kathy Gorsline

2 years ago
rating 5.0
Super easy move in!! Friendly service; great experience.

AJ Kalb

2 years ago
rating 5.0
Been extremely happy with Global self storage. Just upgraded to a larger unit.

Larry Lamport

2 years ago
rating 5.0
Great facility. This property is owned by a corporation out of New York. The property manager is a local guy and works to give the best service possible. The property is always clean and secure. All units are temperature controlled within reasonable limits. If you have any questions, visit the property and ask for a tour. You have 24 hr access to your unit due to a unique gate code for each unit. The code usage for each unit is tracked as well as 24 hr video surveillance. You control the lock on your unit. Rental is month to month, no long term contracts.

Brandon Driscoll

2 years ago
rating 5.0
Property manager Bailey was great to work with and very clean facility

Breanna Heath

2 years ago
rating 5.0
Global Self Storage is such a great place to keep your personal items secure. Its very clean, safe, and accessible. The customer service is incredible as well! Bailey is super polite and bright spirited. Hes very helpful when you have questions. Id highly suggest global storage for anyone moving!

Cierra Mahin

2 years ago
rating 5.0
this place was a nice relief after a long day of moving, Bailey was SO nice and helpful with the whole process and I can definitely see myself using this place a lot! Thanks guys!!

Steve Burzynski

2 years ago
rating 5.0
Bailey was awesome at checkin. Units were super clean. Highly recommended.

Tiffini White

2 years ago
rating 5.0
Bailey is great! Very helpful and knowledgeable - super to work with. Smooth on boarding process. Thanks Bailey!

Tess Ficcaglia

2 years ago
rating 5.0
Apologize for my first review. Meant for American Movers & Storage. Absolutely horrible company. Global is a Great, secure place with excellent staff.

Adam Crowder

2 years ago
rating 5.0
Great location, friendly and helpful staff, very clean and up to date site. Highly recommend.

Kenneth DeWeese

2 years ago
rating 5.0
Bailey was extremely helpful and knowledgeable regarding storage. He showed us multiple options and explained all the details. He even walked out to our storage unit on a return trip to ensure everything was satisfactory. We are very pleased with the service we received.

Bryan Tobian

2 years ago
rating 5.0
Bailey and team made it easy to pick out and reserve a couple of climate controlled units. They gave me a great deal and are making it real easy while I take a remote year abroad. Thanks guys!

Larry Lamport

2 years ago
rating 5.0
Great facility. This property is owned by a corporation out of New York. The property manager is a local guy and works to give the best service possible. The property is always clean and secure. All units are temperature controlled within reasonable limits. If you have any questions, visit the property and ask for a tour. You have 24 hr access to your unit due to a unique gate code for each unit. The code usage for each unit is tracked as well as 24 hr video surveillance. You control the lock on your unit. Rental is month to month, no long term contracts.

Doug Sebastian

1 year ago
rating 5.0
Just signed agreement. Smooth process and Bailey is very comfortable to work with. Convenient location and looks well managed. Looking forward to a good experience.

Anuhea Aquino

1 year ago
rating 5.0
Bailey was very helpful in getting me set up with a storage unit. Hes very friendly and personable! Took me on a tour to see the units and was very thorough with the documents and fees. Id highly recommend this place to people who are looking for a storage unit. Thanks Bailey!

Brian Disney

1 year ago
rating 5.0
Bailey was extremely helpful!! He walked us around and showed us a few options to make sure we got the correct size unit & made paperwork process very painless. Will definitely recommend to others.

Jeffrey Wawok

1 year ago
rating 5.0
Wow, what a night and day difference from our prior experiences at self storage facilities! The customer service is unbelievable! Our needs for have changed quite a bit over the years with the need for bigger units, smaller units, space for a vehicle, etc. and Bailey and the team have been SUPER helpful in working out solutions to meet our needs in the most economical way possible. It has been truly refreshing to see great customer service in action! In contrast to other places, the on-site management is a huge help also....no more frustrating calls to 'corporate' while on hold for 30 minutes trying to inquire about a simple request. The facilities themselves are such a huge bonus also. Everything feels 'new' and is well lit and feels secure, even at night. Having units that are also high quality and clean is really refreshing. Being able to have doors and locks that function smoothly on a cold and rainy or snowy night is fantastic.....I didn't know what we were missing until we moved here! Really would recommend them highly, great find for us!

Tj Costa

1 year ago
rating 5.0
Global self storage is great. They always keep a clean, safe, and secure property. Great customer service as well. Thanks and keep up the great work

Harry McCusker

1 year ago
rating 5.0
Fantastic place! My company (Zeko shoes) has had an excellent experience with this company. The units are clean, well-lit, water-proof, with locks and doors that work well. As our needs for storage have changed, they have been very accomodating to our needs. At one point we needed a very big unit and a parking spot, and that was a fantastic unit. Then we needed a smaller one and their team came up with a great solution for us. The security feels good and the key code gate access is reliable. Customer service is excellent. We had stored at many other places, so I have many points of comparison, and this is one of the best!

Janet Van Pelt

1 year ago
rating 5.0
Everyone that assisted me in the process of reserving & then renting a unit was extremely professional and friendly. The office, grounds & units are clean & well maintained. This is one of the very few storage facilities I found on the area that had a small locker type unit that was EXTREMELY affordable. I would highly recommend.

Brooks Copple

1 year ago
rating 5.0
Bailey was very professional and helpful. Made my experience very comfortable and welcoming. He was knowledgeable and answered all the question I had as well as providing advice on storage I had not thought of before.

Matt Allanson

2 years ago
rating 5.0
Great service!

John Reynolds

1 year ago
rating 5.0
We recently re-located from GA and weren't sure who to use for storage as we hadn't had an occasion to need one before. I'm so glad we ended up at this facility. It was clean, climate controlled, newer feeling, and best of all has an awesome facility manager in Bailey. He was so kind and helpful offering a customer service you dont really see anymore. We would highly recommend this facility!

Ron Newman

1 year ago
rating 5.0
Good pricing and great customer service

Dawn Salerno

10 months ago
rating 5.0
Nice people clean storage spaces

**

10 months ago
rating 5.0
Thank you Bailey! great customer service ! I truly appreciated the call back - some companies don't keep their word but I was truly thankful that you kept yours! I will use you guys again! thank you very much!!!

Andrew Hertenstein

10 months ago
rating 5.0
This is the 4th or 5th time renting from them today. From put door storage, to climate co trolled to simple units. By far the most reasonable and also very accommodating. We'll keep coming here. We needed storage for a trailer. One place wanted $135 for a 14 foot trailer storage... these guys were half that.

Johan Gormal

5 months ago
rating 5.0
I was looking for a facility to store my "baby" ...sports car.. over the winter. The team at Global, especially Bailey, were professional, courteous and extremely easy to work with. I would recommend them for any short and long term needs. Best experience ever!

Carol Thompson

6 months ago
rating 5.0
I was looking for a storage space; close to my home. I contacted Global, which is less than a mile away. When I got here, Bailey met me at the door and showed me the unit I had inquired about; talked to me about other unit possibilities, showed me those and provided financials for each. He also told me about the lock system, how it works, covers for mattresses and so on. I chose a unit I know I will enjoy and use. I highly recommend Global. And U highly recommend some form of recommendation for Bailey!

Larissa Yates

4 months ago
rating 5.0
This storage facility is quite impressive- I did quite a bit of research on the storage facilities in the area, and Global had the most secure and safe site, as well as secure after hour access. After a thorough tour, I also could rest assured that cleanliness and pest control will never be an issue. Customer service is amazing- the property manager, Bailey, set me up with everything I needed to protect my belongings. Other facilities may be clean and safe, but this facilitys customer service is an invaluable component that sets Global apart from any other storage facility. Highly recommend!!

Dario Braganini

4 months ago
rating 5.0
Bailey was extremely professional, knowledgeable and curious. His customer service was first class, and he made the entire process of renting and selecting my units very easy. I would highly recommend Global Self Storage and especially working through Bailey.

Brandon Perry

3 months ago
rating 5.0
Global Self Storage is first class all the way!!!!! Excellent service and outstanding communication. Units are completely clean and reasonably priced. Bailey goes above and beyond the minimum of customer requests. This is a very professional and secure facility with fantastic storage options.

Brooke Dodds

2 months ago
rating 5.0
The managers here so very kind and professional and request has promptly been taken care of. I made an appointment and was greeted at the designated time and toured the faculty. It is SO clean. Its clear they spend a lot of time on site making sure it is top notch. Amazing customer service, fantastic product. Highly recommended

Ken Lee

2 months ago
rating 5.0
We've been with Global for 3 yrs and have no complaints. Bailey has been our go to guy from beginning to end. Thank you Bailey.

Eric Blackwell

4 months ago
rating 5.0
Great customer service. Bailey got me in and got me out with exactly what I needed. Very clean facility. Happy to keep my stuff there!

Jeff Boozer

3 years ago
rating 4.0
Very helpful and friendly staff. Convenient location and nice facility!

Samuel Imel

3 years ago
rating 1.0
I started storing my familys belongings in a large climate controlled unit in March because we were building a house. Fast forward 6 months to September. Everything in our storage unit smells like mold. I call to ask if there was an A/C problem and they tell me it was out for a week. They didnt notify me or my wife to warn us there may be an issue and they didnt offer to help my family in anyway after I complained. They didnt hold up their end of the bargain with a climate controlled unit and I spent over a grand to store all of my familys belongings during our building process. I wish I could provide ZERO stars. End of rant.

Emily Sappenfield

2 months ago
rating 1.0
Look elsewhere! I called to request a storage unit and spoke with the manager Bailey who held a unit for me and told me to come the next day and that they opened at 9. My husband showed up with 2 truckloads of our things at 10:20 and no one was there and it was obvious they were still closed from the night before. Customer service via the call center is a joke. We both were calling and despite talking to 4-5 people no one could help us and no one called us back as requested. My husband was able to use the kiosk to get a key and pay despite it restarting several times only to find out the gate code it provided didn't work. Finally after 11 someone showed up and let my husband in and he was able to unload the trucks into our unit. The following Monday we followed up to voice our frustration and let them know we weren't sure we were going to stay a few months as we intended. Long story short rather than an apology we were kicked out and told our stuff needed to be out the next day. We had to load up our things and find another storage location. Global Self Storage has terrible customer service and at the end of the day they might just kick you out if they don't like what you have to say. Not worth it!
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rating 3.5
3 Reviews
Write a Review

Danny B.

2 years ago
rating 5.0
This place is terrific! Extremely well kept and the customer service is outstanding. Bailey Royer is top-notch, extremely professional and responsive to my...

Gerry B.

2 years ago
rating 5.0
Great service. Able to accomplish all on-line or by phone. Bailey took care of everything in a very professional manner. Highly recommend.

Emily S.

2 months ago
rating 1.0
Look elsewhere! I called to request a storage unit and spoke with the manager Bailey who held a unit for me and told me to come the next day and that they...
See all Reviews
  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • 24-hour On-site Payment Kiosk
  • ADA Units
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive Up Climate
  • Drive-up Access
  • Exterior LED Lighting
  • Extra Tall Ceilings
  • Gated Entry
  • On-site Management
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors
  • Tenant Insurance Available