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Secure Storage - Redlands

31547 Outer Highway 10, Redlands, CA 92373

Office Hours Now Open
  • MON - SAT9am - 6pm
  • SUN11am - 4pm
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Scottie Williamson

1 year ago
I like the lady that runs the place she is friendly and the place is really clean and its close

Jeff Myers

1 year ago
Very nice and helpful staff. Clean facilities and best value. Gate is not open on holidays like other facilities

Ryan Evans

1 year ago
I really like this place, the manger was really helpful and they had the best rates on storage in Yucaipa. Thank you for your help

Lonnie Duran

11 months ago
The staff are super fantastic! They are super helpful and friendly. The rates are awesome. The facility is always clean. And most important, the facility is safe and secure! Easy freeway access. The website is even spectacular and user friendly! I highly recommend Secure Storage to everyone!

L Kenney

6 months ago
Very happy to suggest this place for storage. Shelle is awesome and understood what I needed. Very high confidence in our transactions and good prices!!

John Doe

5 months ago
The front office is incredibly clean, and the manager of this place knows her stuff. I had a lot of questions about what I could and could not store, what their billing process was, what was involved when it came time to move out, etc. and all of my queries were answered with knowledge, courtesy that left me with the feeling that I could ask her just about anything and I would have an answer. The manager there is helpful and best of all, she is available! If she is not in the office there will be a sign posted in the front window of the office that has a phone number you can call that will directly contact the manager on duty and will get them back to the office in no time to help you. Never had to wait for anything. Last, but not least, their prices are the lowest in this area. I know because I checked every self storage place around. This is the only place that did NOT have some kind of under-handed deal going on that had you paying more than you should. Honest, exceptional customer service, great prices and month-to-month contracts. What else would you want? Highly recommended!!

JK Lewis

3 months ago
The front office is incredibly clean, and the manager of this place knows her stuff. I had a lot of questions about what I could and could not store, what their billing process was, what was involved when it came time to move out, etc. and all of my queries were answered with knowledge, courtesy that left me with the feeling that I could ask her just about anything and I would have an answer. The manager there is helpful and best of all, she is available! If she is not in the office there will be a sign posted in the front window of the office that has a phone number you can call that will directly contact the manager on duty and will get them back to the office in no time to help you. Never had to wait for anything. Last, but not least, their prices are the lowest in this area. I know because I checked every self storage place around. This is the only place that did NOT have some kind of under-handed deal going on that had you paying more than you should. Honest, exceptional customer service, great prices and month-to-month contracts. What else would you want? Highly recommended!!

Jen Rivera

4 years ago
I have rented storage spaces from several other facilities near by and by far Secure Storage has the best prices and friendly customer representative to help with any question.

libertarianation1

2 years ago
I agree there was a slight bait and switch, but they still have more reasonable prices than most other facilities.

ivon ceja

11 months ago
Good service

Jason Ryan

7 months ago
All storage prices have skyrocketed. This price is lower and place is srcure

Raquel Hall

2 months ago
Great customer service. I feel my belongings are safe and secure. A little pricey tho.

Sam Coyazo

3 years ago
Bait and switch is what this place should be called! I rented a storage unit on the 12th of June. They had a special of $129.0reg. price $159. I was expecting a pro-rated amount. But with the insurance and $20.administrative fee it brought everything up to $159. (Btw, you must purchase the insurance fee) and the administrative fee, what's that?? So apparently they deducted $28. from the original fee of $159. and not the running special they baited me with.So they deducted the pro-rated fee from the actual price. Why? Well she explained to me that that's the way the computer does it and they could not pro-rate it at the special they were promoting. Huh? Also does $28. sound like it's pro-rated from $159.? I would hope that they actually honor their specials and not blame a computer!

Diana Quesada

2 years ago
See all Reviews

Ryan E.

2 years ago
I just rented hear the lady at the front desk was really helpful and I was able to use their U-Haul truck and they gave me a discount on it well worth the money

Julie L.

1 year ago
My experience here has been terrific. The rates are low, the site is very clean, and the office staff is knowledgeable and friendly!

Dallas P.

1 year ago
I just rented a unit from a gal named Shelle. She was friendly and had answers to all of my questions. The office was very clean as was the unit I rented. I...

Sean T.

5 years ago
My stay with Secure Storage was only for about 3 months, however, Fadia, a staff member there made this storage place one I would always look at first....

Paul W.

1 year ago
Held three units for a week...only needed two-no problem...shelly is wonderful!! Even moved my payment date to my payday!! Great staff, clean, quiet.

Landon M.

11 months ago
Extraordinarily friendly staff, accommodating and helpful to customers. Great customer service. I love that I can communicate via text/email and actually...

James K.

11 months ago
I have stored here for 6 years. The place is clean and the staff is friendly and helpful. My things are always found safe and secure.

Lori K.

6 months ago
Shelle at Redlands Storage was excellent to work with. I felt very confident in our transactions and that she understood what I needed. And great prices....

Donna G.

4 months ago
I rented a small unit for 8 months and I had a great experience. The unit and overall facility was clean and free of pests. The office staff was friendly...

Kristen H.

2 months ago
The staff especially Shelly are helpful, always available, and curious. I have been a client for 5 years.

Mark E.

2 weeks ago
Good service and clean inside storage. Shelle was most helpful in getting me a storage that fit my needs.

Paige P.

7 months ago
I'm going to take a moment and write a very honest review. I have been with secure storage for like over a year and when I first signed up they had their...

Andrew A.

6 months ago
BEWARE! We rented 3 large units from this facility while transitioning from one home to another. In a short 9 month period, our rent went up 3 times! When...
See all Reviews

Storage Facility Amenities19 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • ADA Units
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Commercial Storage
  • Drive-up Access
  • EZ Drive In
  • EZ Drive Thru
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Tenant Insurance
  • Truck Rental