4 storage sizes for rent
Office Hours
MON - SAT9am - 6pm
SUN11am - 4pm
Gate Hours
Daily6am - 10pm
Storage Customer Reviews
Nicole Barcena
1 month ago
Great place to rent a storage if you are looking for something safe and affordable.
Shelle was very helpful and friendly! Love her personality definitely ask for her.
Robert Dunhouse
1 month ago
Relatively painless to sign up by phone. Affordable. Havent seen the unit yet but expect it will be fine.
jasmine ervin
1 month ago
I Spent a lot of time looking in the area for a storage unit and this place it's so far the best .the manager was so kind and helpful she was very thorough about giving me detail about there protocols, she was patient and let me ask as many questions as I needed and walked me over anything I was confused about .this was by far the best customer service I have ever had .I really needed a storage on such a short time notice and luckily I found this place . Thank u shelle
Daniel Reynoso
4 months ago
This place is an absolute find for Uhaul rentals. Shelle, the facility manager, is an absolute gem! I couldn't have been happier with my service. Thanks so much!
Maria Navarrete
4 months ago
My husband & I just rented a storage unit from Secure Storage in Redlands. The man who showed us the unit & took care of the paperwork was very professional and thorough. Highly recommended!
Mr Ser
4 months ago
Ms.Cindy is the best. Very professional, helpful and it was a easier process than I thought it would be. I recommend Secure Storage.
Timothy Lourenco
5 months ago
Great location, next to the freeway. Also have uhaul trucks, for all your moving needs. Nice spaces and helpful courteous staff as well.
Tammi Lynne
7 months ago
So far so fabulous! Both Shelle and John are just delightful. I have enjoyed their quick wit and phenomenal customer service. The place is so clean, looks great, and the ease of access is on point. I really like my space!
PAGANUS GRIMLOVE
7 months ago
2nd time renting and have refered others to the place, shelle is very helpful.
Hope
7 months ago
They lie that they will not raise the price of storage before a year is out plus stated they barely ever do; yet, they have-fifth increase in just over two years with the first being a few months in. They do not answer their phone and I HIGHLY recommend to store your stuff elsewhere. It started out at $77, now it is at $125...no reason given nor any notice.
Jordan Mertins
9 months ago
Thank you to Secure Storage for helping me with fast and Friendly customer service! The facility manager, Shelle was awesome! Good prices, secure for safe keeping
Ciera Luevano
10 months ago
Always friendly and welcoming staff. My things are safe and I'm a very happy customer!
Melissa Thompson
1 year ago
This storage unit was fine until they added new locks to the hallway units, did not inform me that there was new locks on the hallways so i had to go back during office hours, she then gave me a hard time on getting the combination and was just extremely rude, then 2 weeks later i come back and the code doesnt work??? i go to the office and she very rudely told me they should have informed me with a text that they changed the code therefore wouldnt give me the access code to the hallway where my belongings were being stored. So unless you dont want access to your belongings i 10/10 DO NOT recommend!! will be switching facilities ASAP
Michael Meave
1 year ago
Fantastic facility and the customer service was wonderful. Thank you Miss Shelle!!!
Matt Clayton
1 year ago
Always friendly and great customer service. Will definitely recommend to friends.
Laurie Krall
2 years ago
Shelly on site manager, was extremely friendly & helpful. I would recommend Secure Storage highly. Thank you Shelly
Mark Jamieson
2 years ago
Rebecca was great helped us out wonderfully. Convenient location. Everything looked well taken care of.
Raquel Hall
3 years ago
Great customer service. I feel my belongings are safe and secure.
A little pricey tho.
JK Lewis (Secure Storage)
3 years ago
The front office is incredibly clean, and the manager of this place knows her stuff. I had a lot of questions about what I could and could not store, what their billing process was, what was involved when it came time to move out, etc. and all of my queries were answered with knowledge, courtesy that left me with the feeling that I could ask her just about anything and I would have an answer. The manager there is helpful and best of all, she is available! If she is not in the office there will be a sign posted in the front window of the office that has a phone number you can call that will directly contact the manager on duty and will get them back to the office in no time to help you. Never had to wait for anything. Last, but not least, their prices are the lowest in this area. I know because I checked every self storage place around. This is the only place that did NOT have some kind of under-handed deal going on that had you paying more than you should. Honest, exceptional customer service, great prices and month-to-month contracts. What else would you want? Highly recommended!!
John Doe
3 years ago
The front office is incredibly clean, and the manager of this place knows her stuff. I had a lot of questions about what I could and could not store, what their billing process was, what was involved when it came time to move out, etc. and all of my queries were answered with knowledge, courtesy that left me with the feeling that I could ask her just about anything and I would have an answer. The manager there is helpful and best of all, she is available! If she is not in the office there will be a sign posted in the front window of the office that has a phone number you can call that will directly contact the manager on duty and will get them back to the office in no time to help you. Never had to wait for anything. Last, but not least, their prices are the lowest in this area. I know because I checked every self storage place around. This is the only place that did NOT have some kind of under-handed deal going on that had you paying more than you should. Honest, exceptional customer service, great prices and month-to-month contracts. What else would you want? Highly recommended!!
L Kenney
4 years ago
Very happy to suggest this place for storage. Shelle is awesome and understood what I needed. Very high confidence in our transactions and good prices!!
lonnie d
4 years ago
The staff are super fantastic! They are super helpful and friendly. The rates are awesome. The facility is always clean. And most important, the facility is safe and secure! Easy freeway access. The website is even spectacular and user friendly! I highly recommend Secure Storage to everyone!
Ryan Evans
4 years ago
I really like this place, the manger was really helpful and they had the best rates on storage in Yucaipa. Thank you for your help
Rockz & Dirtz
4 years ago
Very nice and helpful staff. Clean facilities and best value. Gate is not open on holidays like other facilities
Scottie Williamson
5 years ago
I like the lady that runs the place she is friendly and the place is really clean and its close
libertarianation1
6 years ago
I agree there was a slight bait and switch, but they still have more reasonable prices than most other facilities.
Sam Coyazo
6 years ago
Bait and switch is what this place should be called! I rented a storage unit on the 12th of June. They had a special of $129.0reg. price $159. I was expecting a pro-rated amount. But with the insurance and $20.administrative fee it brought everything up to $159. (Btw, you must purchase the insurance fee) and the administrative fee, what's that?? So apparently they deducted $28. from the original fee of $159. and not the running special they baited me with.So they deducted the pro-rated fee from the actual price. Why? Well she explained to me that that's the way the computer does it and they could not pro-rate it at the special they were promoting. Huh? Also does $28. sound like it's pro-rated from $159.? I would hope that they actually honor their specials and not blame a computer!
Jen Rivera
7 years ago
I have rented storage spaces from several other facilities near by and by far Secure Storage has the best prices and friendly customer representative to help with any question.
Tammi L.
2 days ago
This is my second time to rent at Secure Storage - Redlands and it's been great so far. The place is clean, I seem to have gotten a great spot, and I'm very...
Timothy L.
3 weeks ago
Great location and multitudes of units, some are accessible by a adjacent hallway. Also have ones to pull directly up to as well. Have been utilizing the...
Maria J.
3 months ago
Do not store you things here! Please read all reviews first! Shady business practices!!
Storage Facility Amenities25 Amenities
- 24 Hour Access Upon Approval
- 24 Hour Cameras
- ADA Units
- Boxes & Supplies
- Bright LED Lights
- Carts & Dollies
- Commercial Storage
- Drive-up Access
- EZ Access
- EZ Drive In
- EZ Drive Thru
- Exterior LED Lighting
- Extra Tall Ceilings
- Free Lock at Move In
- Gated Entry
- Interior Hallway
- On-site Management
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Rental by Phone
- Roll Up Doors
- Storage Protection Plan Available
- Touchless Rentals
- Truck Rental
Kristen Harmon
1 month ago