Office Hours
MON - FRI9am - 5:30pm
SAT9am - 5pm
SUNClosed
Gate Hours
Daily6am - 9pm
ATTENTION ONLINE RENTERS: Our managers are only available during office hours to remove the vacant lock from your unit. If you rent a unit after the office is closed, we're bummed to say that you will not be able to access your unit until the next business day.
Storage Customer Reviews
Tara McGowan
9 years ago
Great place with great prices! Excellent staff that was very courteous and helpful with my storage needs. Would recommend them to anyone I know!
Aubrey Richards
9 years ago
Great facility and very helpful staff! I am a new tenant to this property and the staff was very helpful and made my move easier! The property is kept very clean and secure! I recommend this facility to everyone!
Vicky Smith
9 years ago
Great place..... love the facility and the staff. Always willing to go the extra mile to help. Will be recommending to all of my family and friends.
Pavel Makarau
6 years ago
Used it last year to keep my motorcycles. It is quite, clean and safe place! Gonna use it again!
Patrick Moore
6 years ago
Patrick and David are stellar at what they do. I was pleased to find a company that was so enthusiastic. I look forward to working with them.
mohammad nikpour
4 years ago
Dave, the property manager, is absolutely fantastic, the rooms were spacious and easy to get to. Prices were fair as well and very centrally located for people in crystal falls area. This place is secure, clean, and support is great. Dave is extremely nice, and gets everything you need done. Will definitely use this place again. I have rented about 5 units here in the past year, and will definitely come back.
Lance MONTGOMERY
3 years ago
I love this place. Friendly staff and excellent facilities Reasonable prices!
Mandy Vai
2 years ago
Our experiance was very straight forward, as expected. Anytime we had questions someone was there to answer them wether it was on site, via email, or over the phone.
Erin H
2 years ago
I stored here for more than 6 months and I am happy with this facility. The property is always kept clean, prices are reasonable, and new cameras keep everything secure.
Cole Holmes
1 year ago
Very convenient. Storage facility is climate controlled and easily accessible. My ONLY complaint is that they use some form of rat poison that has a really strong odor. When I removed my items, I had to let them air out for several days before I could tolerate having them in my garage.
Beth Whitley
1 year ago
Everything was super easy and efficient! Best storage experience I've had. Highly recommend.
Robert Clark
1 year ago
Storage Direct staff were very helpful when I recently found that I had lost the keys to the lock on my unit. They were very prompt in cutting the old lock off and putting a temporary one on for me to replace. They were very courteous and personable. I would definitely recommend them.
Nora Linda Gonzales
1 year ago
Fast service and quick to respond! Did it online and received contact from Storage Direct on short notice and almost at the end of the business day! Very friendly! Office staff was great. Going through with all the details of our service agreement and explaining how they check your locks on your unit for to make sure they are not tempted with. Thanks so much Storage Direct !!!
Anna Ingram
1 year ago
Great place to store your stuff. No hassle. Auto bill. Safe, quiet, clean, air conditioned, gated. They are very responsive. Great customer service. I would use them again if needed.
Clifford Bosworth
1 year ago
Property manager is great! Easy access, clean units, no bugs awesome place! Definitely recommend
Rox Alonso
1 year ago
This is a great place, even when the time was tough and I was not able to make my payments they always worked with me, the service they provide is by far the best in town. Highly recommended.
Bill Goat
1 year ago
Have had a unit with this location for 3 years and the management is absolutely amazing. I called with very time sensitive instructions for my unit and everything was finished within the time slot and done professionally. Thank you!!!!!!!
Nathan W
7 months ago
This was by far one of the easiest, convenient storage situations Ive ever dealt with. I lived about two miles away from the units. The staff was more than accommodating and friendly. Whenever I had questions or needed help, they would always be diligent, understanding, and prompt in their response to solutions for us.
The only thing I wish was better pricing, but I understand they have to remain competitive in the market. Hell, for this kind of customer service, a premium price wouldnt be unexpected. Thanks for all of your help and have a wonderful 2022!
Johnny Mendez
4 months ago
Ive used this storage company near by my house. They have been great to us. I rented a climate control storage. It was kept well maintain and clean! The staff was even helpful with making sure we were kept inform of any changes or issue! I will definitely go back if needed too!
Tiffany Jensen
4 months ago
This place is so clean! Very helpful and very close to home! So convenient!
Sebastian Nievas
4 months ago
Staff very friendly and helpful. Easy to sign up and move into the same day.
Tallia Vladmir
3 months ago
By far the best customer service, friendly and respectful service we've had with storage facilities! We had two separate storage facilities, the other being a much larger company and they beat them hands down with their pricing, consideration and friendly staff.
Brandon Powers
3 years ago
They usually take care of me fairly well. David is great. I just don't like that my rate goes up every few months.
Cathy Profiri
1 year ago
I had a great experience renting a unit at the last minute. They promptly got me an extra storage unit when I didnt have enough space in my other unit. Great customer service. If they are this great when I release a storage unit, I will definitely give them five stars. Thank you
Amy Messegee
9 months ago
Super nice and fast in responding. Website to pay is a pain so better to use phone.
Wendy Coffman
3 years ago
This place is unique to say the least. They keep increasing their rates and what I pay for the size of unit I get is almost laughable. However, it is super convenient as it is literally right down the road form my house. They do allow access from 6 am to 9 pm but the code they give you for access is super long and you are not allowed to change it. They aren't climate controlled, nor do they have lights in the units. I'm still trying to figure out why the price is so high.....
Jahn Cosmo
1 year ago
Facility is very clean and uncluttered. Units are spotless as well. My only issue with this place is the $12 they charge for insurance that doesn't actually cover anything. The info board is mounted high up on a wall in the office where few people actually see it. I read the entire thing while finishing up the contract on the first day and I was shocked. Been meaning to check on independent coverage but I always forget to do it. I know it'll be higher but at least it'll cover storm and fire damage. It just seems deceptive the way they're doing it.
Daphne B.
2 years ago
I have rented 2 storage units at this location in Cedar Park, TX, three times, in Sept 1996, Aug 2003 and I currently have 2 units rented since Sept 2018....
Lindsey M.
3 years ago
Check out my update!!
This is without question the WORST storage facility that I have ever in all my long years used. If you want to have a migraine and be...
Storage Facility Amenities8 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Climate Control
- Drive-up Access
- Gated Entry
- Online Bill Pay
- Roll Up Doors
- Storage Protection Plan Available
Connie Kayy
8 years ago