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Office Hours
MON - FRI9am - 6pm
SAT, SUN9am - 5pm
Gate Hours
Daily6am - 10pm
Storage Customer Reviews
J G
1 month ago
I've used A1's storage units 2 different times now and I am only comfortable renting through them on the Peninsula. The selection process is easy and seamless online, and the manager Tim is very accommodating. When my plans were up in the air for unit size and move in date, he held a unit for me until I was able to commit to a specific day. They want your business and work for it!
Move in process is very efficient and smooth, nice guys and no drama! I would highly recommend A1......Tim is easy to work with and will help you with all you storage needs.
Cadence Chung
4 months ago
Wonderful experience! I called and emailed several times before I decided on renting from them. The staff is SUPER responsive and patient as previous reviews said. They not only answered the questions and concerns I had but provided honest suggestions and flexible options to accommodate my schedule and need. When I went to the office to check out the unit I reserved, the in-person interaction and communication with them made me feel that they are very professional and take this business seriously. I am also satisfied with the clean environment and the security control in the building. Usually I feel being ripped off when service providers ask me to buy add-ons like insurance, locks, protection plans, etc. at checkout, but I have no problem to pay a little more for their offers without any need to look for deals outside.
raquel rabbit
6 months ago
Daniel was very available and great explaining everything. Nice place, the storage units were clean and easy to access. Easy parking, very close to the elevator. The whole process was a breeze. Highly recommend.
Alex Chernyavsky
6 months ago
I never rented a self storage unit before and frankly had lowered expectations. Was l in for a surprise! The place is immaculately clean, feels more like a biotech facility than simply storage. The service is at the level of luxury car dealerships. Manager Daniel was curtios, patient, answered every question and showed several units of various sizes. My originally rented unit was further from the elevator but with Daniel's help we found a better one and updated the contract. If you are searching for self storage and want to be treated like you're buying a Mercedes, this is it.
Maral Habib
7 months ago
A-1 Self Storage in Belmont is so great! Tim and Daniel were extremely helpful over the phone and in person regarding all of my questions. The setup process was seamless and quick. If you're looking for Self Storage in the Bay Area - highly recommend A-1 in Belmont!! Thanks Tim and Daniel :)
HvyMtle Studios
7 months ago
I just rented a unit here on Sunday 5/30/21.
Excellent place, painless process made possible by professional service from the staff.
Great rates in comparison, great access hours and excellent security.
Highly recommend.
Greg Virgen (Greg)
8 months ago
The space I got was a little too small, with no inside light in my unit, but other than that, the Staff was very friendly and accommodating. The restroom always clean. The place is well maintained and the inside hallways are well illuminated by natural lighting, large windows.
alia perez
9 months ago
Great Customer Service! Tim especially was very helpful and friendly, I appreciate the help! Overall, it was a great environment!
Janina Dong
9 months ago
Clean storage facilities and conveniently located (not too close to the freeway, but easy access). The guys at the Belmont, CA location are incredibly nice and very helpful. Rates are reasonable, which is a must for my company. Highly recommend.
Erick Perez
9 months ago
This has to be my favorite facility from all the different storage facilities Ive visited. Upon entering I was kindly greeted by Tim and Daniel who introduced themselves immediately. The price is great in comparison to others. They also did a great job explaining what sets them apart from all the competitors. I made a great decision coming here.
Sau Mey Romero
10 months ago
I had a great experience at this storage location. Tim and Daniel were very helpful and just overall very nice people. Highly recommend this location!
David Valdez
10 months ago
I had an easy experience renting a unit and Tim made it easy and was very informative, answering all my questions and letting me know what to expect.
Malcolm Knight
11 months ago
Renting a space at the Belmont facility was a simple and speedy process. Friendly and very efficient staff. J P and Tim were awesome.
R Potter
1 year ago
Clean, secure facility with great service. Tim had everything set up and explained super fast.
Esteban Torres-Flores
1 year ago
Amazing experience. Everything was done quick and easy even though I had to get the storage last minute because UHaul storage was a huge fail. Will def use A-1 Self Storage again for any future storage needs.
Margaretta Aasen
1 year ago
JP was very friendly and accommodating. I really appreciated the fact he was so willing to show us around, explain the storage system and policies so thoroughly. He even took the time to look for a cheaper deal for us. He gave us a great deal in the end and we had to choose A1 because of the security and professionalism show to us by JP. Thanks!!
Christa Morris
1 year ago
Tim was absolutely fantastic! I called super last minute (about 5 mins before arriving) frantic because the storage unit I reserved down the street had no one in the office or answering my calls, while I had movers on the property with my stuff ready to move in. I told him I was in a rush to not keep the movers waiting any longer. He totally understood and helped me go through the process super quickly. I would highly recommend renting here, especially because of Tims service, but it also seems really secure!
Anselmo Sanchez
1 year ago
Great experience dealing with Tim. Very helpful and explained everything clearly. First time i rented a storage unit so he explained how it worked. Very happy with service thank you Tim.
Carol Cirilli
1 year ago
The team at Belmont A-1 storage are fabulous. Very helpful and professional. The unit is clean, climate controlled and has easy access. Highly recommend the facility!
Steve P.
1 year ago
Great place when looking for storage. I wanted a 10x20 unit with climate control and found exactly what I needed. Was worried the process would be difficult with the coronavirus issues, but Timothy had my unit and paperwork safely done in about 5 minutes. The unit was clean with easy access from the parking area. Very happy and impressed with their customer service.
David Osbaldeston
1 year ago
Needed them for a short period of time 2.5 months. Their Facility was clean the employees were professional and helpful and everything was well-maintained. The price was fair and competitive with the area I highly recommend them to anyone else looking for those qualities
Sebastien Duclos
1 year ago
We rented a unit from this A-1 location and never had any issues. Management is easy to deal with and I always felt my items were safe. Would go with A-1 if I ever need another storage unit in the future.
Manuel B
1 year ago
Really friendly help on Saturday (Tim?) starting new lease in the midst of the COVID shutdown. Clean and secure facility, easy to get belongings from vehicle up elevator to storage room, and carts available on request to move things. Definitely recommend.
Megan Espinosa
1 year ago
Staff is extremely friendly and very helpful! Facitily is so clean and easy to access. Great place!!!
Laurie Keit
1 year ago
We just re-rented at at A-1 Self Storage in Belmont with JP. We keep coming back for all our storage needs because the facility is spotless, the office is well supplied and JP is pleasant, courteous, and professional! He takes a personal interest in the cleanliness of the facility and the satisfaction of his customers. It is because of JP and the way he runs the facility that we come back to A-1. The facility is temperature controlled clean in 10 years weve never seen a rat or a mouse. If he sees a piece of trash he immediately sweeps it up the units are clean upon move-in and the facility is secured I dont believe theyve ever had a break in, so if youre looking for a clean safe place to store your belongings I wouldnt hesitate to recommend A-1 Self Storage in Belmont!
Sheri Browning
1 year ago
Definitely five stars! John in the office was friendly, courteous and helpful. The storage areas are spotless, no dust or cobwebs to be seen. There are two large elevators for easy access. The pricing is very reasonable and there are no minimum rental time commitments, which is great as I only need the storage for about six weeks.
Paulina Perez
1 year ago
Great customer service and affordable prices! Tim was very helpful and this place was overall very professional. Definitely recommend this place to anyone for their storage needs!
Tricia Clark
1 year ago
Overall a great company to utilize for storage needs. Very clean, friendly staff, and easy yet safe access where I feel my items are well secure for a moving transition. Highly recommend using this location!
Marie Nix
2 years ago
Really nice and friendly guy. Tim was very helpful. Better than the two others that I went to,
that are close by. Price was $50 more a month for 10 extra feet, that I had down the street. They raised my monthly rate to almost $50 a month at the place down the street. So I came to A-1 and got a 10x25 for a place inside very close to the door for $399. He said they raise the price after 6 months and then once a year.
The place down the street raises their price every months. The other place they raise at least 2. Times a year or more. She said since it was a 10x30 for a $100 more a month. You get the second month free. Which is nice.
But
Desmond Tuck
2 years ago
Best storage rental experience I've ever had, bar none. These folks are professional, clear and very helpful. A breath of fresh air these days.
Sayra Lamas
2 years ago
The storage units are clean, and the service provided was amazing. I will defenitely recommend friends and coworkers to consider your location as an option for any of their future needs. A gentleman by the name of Timothy gratefully assisted me, andI highly recommend asking for his help.
MrMauricio3335 .
2 years ago
Clean facility, great Customer service!! Tim was very helpful and friendly. When I need more moving supplies I will definitely come back here. Thank you!
Ryan Anonuevo
2 years ago
Different but clean. When I say different I mean the place has no gate. But I realize that no one can get in without a code. It's very clean in there and everything is so organized with easy access.
Ryan Anonuevo
2 years ago
Different but clean. When I say different I mean the place has no gate. But I realize that no one can get in without a code. It's very clean in there and everything is so organized with easy access.
Monica Matison
2 years ago
A-1 Storage in Belmont, Ca was my first storage experience and a great one at that! The folks who work in the office are so helpful. They answered so many questions when I was looking for a unit and showed me around their facility. They let me know the ins & outs of everything from security, renting, auto-payments and I even had my own online account to make changes if need be. They are very responsive over email as well as phone too. After a year and a half of renting a unit I was ready to move my belongings out and even the check-out process was a piece of cake! I emailed them to notify them of my unit termination and they emailed me back the same day to confirm receipt and let me know how the process of check-out would happen.
Secure & clean facility, lovely helpful people working there. Highly recommend!
Ceci Leger
2 years ago
Very helpful and professional staff. Very clean facility. Convenient location right off major highways. Tight security protocol. Great value for money.
Aya Spievack
2 years ago
I had never rented a storage facility before and chose A1 Self Storage after searching on Yelp and the web and seeing theirs prices were reasonable and the facility was clean and well laid out. So glad I found them, Anthony and Mark were so helpful and responsive and made the entire experience a breeze. Thank you for the wonderful customer service!
Nathalie Karpinsky
2 years ago
They were professional, always available to answer questions (and quickly too!), facility clean and business well organized
Heidi Geiges
2 years ago
I wanted to make sure you knew how wonderful the Belmont facility is and how pleased I was to store my things there for the year. I am a teacher and was making a job transition so I needed a storage unit to store my classroom for a year.
If I didn't want to save money I would have kept my storage unit just because I loved this facility and their customer service!! From the time I called them on the phone to registering in person, using the facility, and finally closing out my unit, the people and place were top notch! I highly recommend this place if you need a storage unit. JP and Antonio were so helpful, friendly, and professional. Prices are reasonable and the facility is clean, well-lit and safe. I was sad to leave!
Kristina Ress
3 years ago
JP & Antonio go above and beyond to make sure your experience is nothing short of excellence. Not only is the staff great but the facilities are easy to access and CLEAN! I've rented here twice now and have only been 100% satisfied. Definitely recommend.
Anne Schneider
3 years ago
Best run, clean, safe, reasonsble with superior service storage option provided by Antonio and JP at A1 in Belmont/San Carlos. I couldn't be happier having found this gem. Thank you for giving me a piece of mind.
Pratima Karpe
3 years ago
I stored most of my belongings for three years here. The place is very clean and well maintained with good temperature. The push cart and refreshing drinking water makes moving furniture and heavy stuff very easy. The office hours are very convenient and Antonio and JP are always helpful. The hours for accecibility of the unit are very generous. If requested, they provide push cart to be used even for after-office-hours. I will use this facility in the future if I have a need to store stuff.
Jen C
3 years ago
JP and Antonio are both welcoming and have always been there to answer any questions I had or to help me with any storage needs. I have rented from A-1 Self Storage for a couple years and would recommend using them.
Thank you again JP and Antonio!
Veronica Andrew
3 years ago
Excellent experience, I cannot recommend A-1 highly enough. I looked at many storage facilities around the peninsula before going with A-1, and I'm very glad I did. Antonio and JP are both very professional and always accessible to answer any questions. They also keep the very large facility immaculate. I had to change spaces at one point, and then vacate the facility mid-month, and they made each procedure go very smoothly. If I ever need storage space again, they will be the facility I use. Five stars!
Rebecca Wright
4 years ago
Ordered it online. Reserved it. Clean, convenient, hassle free. Indoors, climate controlled. Friendly, service.
Patricia Erwin
4 years ago
Just a shout out...thank you Antonio for helping me determine the unit size that best fits the needs of our storage! A-1 is secure, clean, and best of all has amazing customer service. I will recommend A-1 Self Storage to family and friends. P. L., San Carlos
RobertNatalie Tantillo
4 years ago
AMAZING customer service! Great prices,availability and units. Couldn't be happier- thank you!!!
Jacqueline Pan
4 years ago
This place is great. Antonio was SO helpful in getting me set up with a storage unit. He explained all the details, walked me around the place and made me feel very comfortable with storing my belongings with A-1. The place itself is very clean, smells great, and is brightly lit. I couldn't recommend this place highly enough!
Joshua Metherd
4 years ago
Antonio helped us out, and he was amazing! Super clean place. Highly recommend
David Allan
4 years ago
Utilized A-1 Storage in Belmont for the past couple of years until recently relocating. Antonio and JP were always professional, accommodating and pleasant to interact with. They both consistently went out of their way to meet the customer's need . Excellent customer service. Hope the higher-ups at A-1 realize what great assets they both are .
Dave Allan.
Art Min
4 years ago
JP and Antonio were highly professional and helpful to make sure I was comfortable with my setup. They were patient and let me check out different options in the building. I highly recommend them if you are looking for storage near them.
Shawn Lester
4 years ago
These guys were great! Was in a rush to get my things moved out of storage one weekend, and was only able to do it while office hours were close, so I wasn't able to close my account. The following week was extremely busy as well, so I didn't get around to calling them to cancel. But, to my surprise, I received an email saying they had found my unit unlocked and empty during their routine walk through, so they closed my account for me so I wouldn't be build for extra time that I wasn't using the unit. But also said they can open my account right back up if closing was not my intention.
This is a great, clean, and well kept place!
Anthony Videau
4 years ago
They where the best I've known, so if something ever come up where i haft to get a storage space again i know where to go..
"A-1 Self Storage"
Veronica Andrew
4 years ago
Excellent experience. Antonio is the consummate professional. Made the entire process of renting the space and accessing it simple and easy. Highly recommended.
Steve Boom
4 years ago
Great experience with A-1 Self Storage. Everyone was incredibly professional, courteous and helpful. The facility is very modern and clean. And when you reserve a unit, they tell you the unit number and guarantee that it's yours. Such a wonderful contrast from the clowns/crooks at Public Storage, where you reserve online and then you show up and they tell you that they don't have that unit anymore, but they have a different unit at a worse price. I will definitely use A-1 again if I need storage space.
Don Spence
5 years ago
Antonio was very helpful and informative and friendly. Very satisfied with the facility. He was prompt to address any concerns and he took pride in the cleanliness of the grounds, inside and outside. I would highly recommend this storage facility.
Rosalie Carlson
5 years ago
I had to make arrangements long distance and found the staff at this facility, helpful, accommodating and friendly. When I arrived in town, they showed me the unit I had reserved, which was clean and ready for occupancy. They also showed me how to use the lock and access the unit, using the elevator keypad. They have hand trucks available for use and parking next to the elevator, which made unloading and transport easy and efficient. A big thank you to the staff for your excellent customer service!
A year and a half later: I am adding this later post since I have now ended my stay at A-1 Storage in Belmont California.
Antonio and JP have both been the most helpful, customer service oriented staff that I have ever encountered. They have gone above and beyond the call of duty to coordinate with a professional organizer I hired, to move things out of storage on my behalf when I needed to be out of town.
They are polite, patient courteous and have performed well beyond my expectations. I truly felt as if the contents are well protected and safe in this facility. I wish every interaction I have could be so easy and accommodating. My heartfelt gratitude goes to Antonio and JP. I will recommend this storage facility to friends and use them again without hesitation, if needed.
Lani Cruz
5 years ago
JP and Antonio are always helpful, accommodating, sensitive to your needs and pkeasant.
maria ho
5 years ago
Great service by all staff members. Convenient location, clean restroom and a variety of storage sizes and rates available.
Aaron Hepponstall
5 years ago
JP and Antonio are amazing! Their expertise and customer oriented demeanor make this storage facility a breeze to get in and out of and to feel welcome. I would definitely recommend to others who are looking for a quick and easy transition for their storage needs. A++
Robert Matthews
5 years ago
Just ended our stay here, the customer service is awesome. Super helpful and made everything about our move easy. Would highly recommend.
Susan Kazarian
5 years ago
I have used this storage facility for ~5 years. I recently vacated because of a move. The staff was always friendly, courteous and helpful. The building is always neat and clean and extremely well lit. No matter what time I went in, whether the office was opened or closed, I always felt comfortable. Overall, a terrific experience. I highly recommend this facility.
K. K. Johnson
5 years ago
I chose A-1 because it was competitive and near my home. A-1 has met my every need since I checked in on Monday Dec 14, 2015. Service has been excellent and storage area sparkling clean. I really appreciate the push carts provided on site. Only praises for A-1.
jose barrera
5 years ago
When the time comes, on moving out or Moving stuff in a hurry, this is the storage company you should trust.
After I talk to JP and Antonio the costumer service at the desk, they give me the reason why:
Trust, cainest, security and great experience on explaining everything, they found me the right size when I really struggle, besides the paper work was 1,2,3 smooth.
I recommend them please talk to them before you run into another storage.
Thx JP and Antonio.
Steve Almanza
5 years ago
Awesome customer service, walked me through everything. Feel super safe locking my stuff here. Highly recommended!!
Dennis P.
6 years ago
I am very happy to be moving in to A-1 this month, even my helper said it was better than the place I am vacating. Easy- going staff and good with all or any questions...
Sandy Gregory
6 years ago
With my busy schedule, the staff (especially JP) was extremely helpful. We figured out a solution that worked for me. They are friendly, quick and thorough. We dont always compliment the good things people do, but I wanted to do so for the staff who went out of their way for me. Thank you!!
Joseph Tsugawa
7 years ago
WHEN I FOUND OUT THAT A1 WAS JUST BLOCKS FROM MY NEW APT I HAD TO CHECK THEM OUT AND I AM GLAD THAT I DID! I RENTED ONE OF THEIR MONTHLY SPECIALS A 10X15 ONLY 10 DOLLARS MORE THAN THE REGULAR 10X10! IT WAS THE PERFECT SOLUTION FOR ME AND I GOT THE FIRST MONTH FREE! NOT ONLY THAT BUT WHEN I WENT IN TO RENT THE SPACE, WHICH I HAD RESERVED ONLINE, JAMES UPGRADED ME TO A MUCH BETTER SPACE LOCATED MUCH CLOSER TO THE ELEVATOR WITH EASIER ACCESS. AWESOME! IT IS SO WELL RUN AND CONVENIENT. THEY SEND YOU AN EMAIL EVERY MONTH, A FEW DAYS BEFORE YOUR RENT IS DUE AND YOU HAVE THE OPTION TO SET UP AUTOMATIC PAYMENTS ONLINE,SO YOU ARE NEVER LATE WITH YOUR RENT. ALSO, ONE OF THE BEST THINGS ABOUT A1 IS THAT YOU DON'T HAVE TO SIGN A LEASE AND YOU CAN CANCEL AT ANYTIME. GREAT!!
Elena Sapegina
7 years ago
The highest recommendation! There is the best customer service I have ever met! The storage is clean and has a conditioner. They has some units for 1st month free special! It really works without any additional fee. Easy commute from 101. I simply love it! Thank you very much!
Genella Williamson
7 years ago
We needed a storage space for the equipment we use to run a 2 week Girl Scout Day Camp once a year. Lots of buckets and cooking utensils and so much more. Everyone at the office has been so very wonderful to us. Got the key stuck once and they were right there to help. The halls, the elevator and the exterior are always clean and neat. We will be going to a larger unit so all our equipment can be in one location. Again, they were terrific in helping us with the paperwork, etc.
Mary Ann T.
5 months ago
After nearly 7 years of storage at the Belmont site, I recently moved everything to a storage facility in the East Bay close to family.
This A1 Self...
Max C.
6 months ago
I've been with this storage facility for few years now, so far it's been great in terms of security, ease of access and service. I've started with one unit...
Ashley G.
1 year ago
This is my first storage unit experience and Jp and Tim made it a good one. They are very accommodating and helpful. Great customer service, my unit feels...
Storage Facility Amenities7 Amenities
- 24 Hour Access Upon Approval
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Climate Control
- Drive-up Access
- Online Bill Pay
Mandy Lee
1 month ago