18 storage sizes for rent
Office Hours
Daily9am - 9pm
Gate Hours
Daily7am - 9pm
Storage Customer Reviews
Stephen C. Jones
3 years ago
Excellent experience with Mike and his team! Always friendly and willing to help out, especially since I receive numerous packages to my unit,
Highly recommend! First class class service, which is rare these days in business.
Beth Perucci
3 years ago
Awesome customer service, Mike explained the whole process and made sure I understood. The other staff I interacted with were helpful. I would recommend this location to everyone.
Pam Flory
3 years ago
I have been storing at this facility for about 5-6 years. Its always very clean and when I call or stop in to make my monthly payment, its always taken care of promptly. Mike, the manager knows me by name. Its a pleasure doing business here. Would highly recommend.
Juny Santo
3 years ago
MANAGER MIKE IS THE FRIENDLIEST MANAGER I HAVE EVER ENCOUNTERED! ALWAYS THERE TO ASSIST IN ANY CONCERNS YOU MAY HAVE. ALWAYS LOOK FORWARD TO HIS GREAT SENSE OF HUMOR. THANKS MIKE !!
Rachel Allen
3 years ago
I highly recommend this location - my employer suggested I rent at this location since they are very easy going. Mike and his team do all that they can to insure you are left with no questions upon signing their contract (the contract is very fair, and even comes with insurance coverage for your items). They also offer to email, text, or call to remind you when your monthly bill is coming up soon so you will avoid the late fee. Mike even brought us out bottles of cold water while we were moving my things into my storage unit this past May! Super nice team, super clean storage unit with no questionable odors or leaks. Very happy with my choice of Jack Rabbit at Hilltop! 5 stars for sure!!
Dorothy Wimberly
3 years ago
They took very good care of me when I got my unit. Listen to all of my needs that I needed. Very helpful and nice. Its super clean and they are super friendly!!!
Diane Warren
3 years ago
I initially came to this location because of convenience, but am glad that I did. Professionalism, Cleanliness and Customer Service is great. I came two months in advance of moving to reserve a unit and the free use of the rental truck. Although the truck at this location was already reserved on the day I needed it, Mike made a point to contact another location to ensure I had the use of a truck. And my unit was freshly painted before I moved in. Can only say good things!
Mike Harrison
3 years ago
Roger went above and beyond for me when I was in a tight spot. Stayed late and hooked me up anyway. Good people here.
Arynn Andrews
3 years ago
Awesome service, professional staff, clean environment. One of a kind facility my family has used for years!! Mike is an awesome manager, very understanding and accommodating. Alan is one of the security guards and does an excellent job. the staff makes this company top notch.
Lynette Andrews
3 years ago
This is a great storage facility. It is clean, organized, and the staff are very helpful. Mike, the manager, is always helpful and the security guard, Alan, always treats us so well. Thank you, Jack Rabbit Hilltop!
Chantal Paddyfoot
3 years ago
The Manager Mike Is awesome he was always available to answer all my questions and made this process seamless. I recommend this place to everyone. Great customer service, good location, and affordable.
Teri Condor
3 years ago
I had such a great experience with this location! Mike, the owner was very helpful and easy to work with as well as Sam the night guard. Their storage rates are reasonable and condition of the units are exceptional as well! If you move within 15 days of your rental agreement you get to use their moving truck for free (with a few exceptions) which I took advantage of and that was a great experience also! Thanks so much Jack Rabbit Storage!
Karen Blanchard
2 years ago
We've been using this facility for quite some time. Penny and Mike are so courteous, helpful and accommodating. The grounds are clean, as are the storage units. Would highly recommend it.
Kirsten Forrester
2 years ago
Really nice staff and the rent is reasonable. The property is kept clean. I never worry about my stuff while its stored here.
Keesha Diaz
2 years ago
Wonderful experience!!! The store manager was so nice and helpful. I was very happy we choose this storage facility! I would absolutely recommend!
Victoria K
2 years ago
Mike was very personable and conversated with me during the whole process and made it super simple!! His customer service was by far exceptional!! He really went above and beyond his duty and made my time there quite pleasant..I got first 2 months half off too...so I feel the price and quality was great...I definitely recommend Jack Rabbit if u r looking for short or long term rental!! Thanks again Mike! Samantha
B. Naff
2 years ago
This is the best storage facility I have dealt with ever. This past week I had a lot of moving I had to do and with Bailey & Melissas help it all went very smoothly. Theyre very friendly and professional and left me with no worries about using their facility. They drove me around to view the unit I was renting and were thorough with all the information I needed to know. They made the process quick and easy. I highly recommend them if you need storage or a moving truck rental.
Gillian Bura
2 years ago
Mike was amazing! Helped me move in quickly, had wonderful customer service, and the facility was perfect. I felt like my property was safe and in good hands the entire time I used the space.
Christina Underwood
2 years ago
Friendly, courteous & helpful staff. Manager even helped me with making the right decision & yes I rented a unit.
Martha White
2 years ago
This Jack Rabbit at Hilltop in Va Beach is truly THE RITZ ofstorage units!!!! The manager Mike is the MOST helpful person you will ever meet . Mike takes customer service to a whole new level. Mike and his security guard Alan have been extremely helpful for years ....way beyond and above expectation ALWAYS !!!! The facility is immaculate...look no further for a storage space !!!!!!!
Emily Bishop
2 years ago
Mike was so helpful getting us all set up! He explained everything about getting started and I feel confident in our choice to rent here!
Angie Finley
2 years ago
Mike Pessolano was wonderful to work with! Great service and the facility is very clean.
Rebecca Whalen
1 year ago
Mike made our moving experience wonderful. He gave us options, and knowledge to make an informed decision that helped us save time, money and reduced contingencies that normally make moving a stressful experience. I cant recommend him and Jack Rabbit enough.
Tynesha Folk
1 year ago
Aisha was prompt, friendly, very knowledgeable and professional. I would recommend this storage facility to everyone.
Fran Johnson
1 year ago
I had a climate-controlled outdoor unit for one year, it was just emptied yesterday. Mike was there to greet me when I moved in and to help with the closure process. He is everything a business owner would want in an employee: professional, knowledgeable, caring, friendly, personable, reliable. Being an on-site facility manager is such a bonus for all the customers who have peace of mind that our stored property is under watchful eyes at all times. If it were possible, I would rate this location 10 stars!
Larry Everett
1 year ago
Mike was awesome. Grounds are well kept. Very fair price. Defiantly the go too place for storage.
Lisa O'Neal
1 year ago
Our business has rented a unit from Jack Rabbit Storage at the Hilltop location on Jack Rabbit Road for YEARS. We receive courteous, prompt, and professional service from Mike. If you need a storage unit, you should definitely consider this location. It's easy to get to, right off the First Colonial Road exit, and their units are clean and well kept!!!! This is a great business!
Mark Mosher
1 year ago
Mike was very helpful in getting me the best unit for my needs. My unit was clean and in good condition.
Lisa O'Neal
1 year ago
Our business has rented a unit from Jack Rabbit Storage at the Hilltop location on Jack Rabbit Road for YEARS. We receive courteous, prompt, and professional service from Mike. If you need a storage unit, you should definitely consider this location. It's easy to get to, right off the First Colonial Road exit, and their units are clean and well kept!!!! This is a great business!
Sabrina Babb
1 year ago
if you need a storage unit - this is the place - the staff is incrediable - and clean, this location is spotless - take my word about it this place is a 10
Mark Mosher
1 year ago
Mike was very helpful in getting me the best unit for my needs. My unit was clean and in good condition.
Targelia Belin
1 year ago
Always very kind, professional, and quick to respond. Sad to be leaving, been storing with them for a long time.
Judy boutmybiznessJones
1 year ago
Highly recommend. Extremely stress free professional service, both from the Manager and his staff. I would use them again.
Helen Dunn
1 year ago
Mike was very professional and a pleasure to work with. My son has rented several times from him and it has always been a great experience. We wouldnt rent from anywhere else.
smile andsing
1 year ago
Our community service organization leased one of Jack Rabbits units.
Mike was extremely helpful and really went out of his way to consider our situation and find a unit and a plan that was perfect for our needs. Mike is friendly, knowledgeable, professional and truly seemed to care that the unit we rented would serve us well.
Casey O'Connor
1 year ago
Mike the manager was amazing to my father in law. Made the transition effortless and was extremely helpful. Thank you so much! Would highly recommend!
#1 Aftermarket Team
1 year ago
I was in on a Sunday, it was a last minute thing. I worked with Paolo Busante. He made my experience with Jack Rabbit Storage very pleasant.
He is a great asset to your Company.
Thank you,
Tiffany Whitmore
Claudia Cosimano
7 months ago
Mike is a very friendly and helpful manager. He gave lots of helpful information with no pressure. He took time to show me how to use the lock and access my unit. Clean and spacious units. Recommend highly!
Sara Beth Roberts
4 months ago
This is an awesome storage facility--the owner is so friendly and always willing to go above and beyond to help. When we have deliveries, he is always ready to assist and help us however we can. The facility itself is very clean and well managed--I would highly recommend for all of your storage and moving needs!
Joe Olsen
2 months ago
we had a kind of complicated situation where I was renting a storage unit for someone who didn't have their ID and was getting evicted, didn't work out but Mike was professional, helpful, and courteous throughout. Couldn't recommend them enough
Jonathan Jones
1 month ago
Jack Rabbit Self Storage is the premier storage facility that I have ever used. The customer service is unlike anything I have ever experienced. Mike, the manager, is extremely professional, helpful, kind and down right funny. He is local and helps solve your local storage needs plus area familiarization. Highly recommended. 5 out of 5.
Tammy Rounsavell
1 year ago
I don't love that the alley my unit is on has no turn around area. You just have to back out.
Storage Facility Amenities16 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Climate Control
- Drive-up Access
- Exterior LED Lighting
- Extra Tall Ceilings
- Free Move-In Truck
- Gated Entry
- Indoor Vehicle Storage
- Interior Hallway
- On-site Management
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Roll Up Doors
- Truck Rental
sk alder
3 years ago