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Office Hours
MON - SAT9am - 7pm
SUN10am - 5pm
Gate Hours
MON - SAT8am - 7pm
SUN8am - 5pm
Storage Customer Reviews
Steve Raab
5 years ago
Facility is a fine choice - clean, with a good loading dock, big elevator, and overall security seems sound. Staff and paperwork interactions have always been polite and responsible. Kudos!
Sara Nebeling
5 years ago
Always a friendly person to let us in. Easy in and out. A great place to store your stuff!
Derrick Hansen
5 years ago
My experience at SPS has been better than I could have ever expected. Not only have I been provided with a great storage space, in a safe, secure and convenient location, and for a very reasonable price, but both Steve and Sergio have gone above and beyond with their assistance. Whether to help with a light bulb, acquiring boxes, setting up cones to block off space for a moving truck or just to answer any of my day to day questions, both Steve and Sergio have been great. I looked at numerous storage locations and am glad I made the choice I did. I would recommend using SPS unequivocally to anyone.
Fabiana Watanabe
5 years ago
I'm so happy to have this storage manager and people here are so helpful. They are very cooperative. Hooray to SEURITY PUBLIC STORGE.
Red Bartlett
5 years ago
The location is very convenient for me and the facility is always well-attended and clean. It's more expensive than some other storage sites but the safety issues & quality of staffing are important to me.
Neir Eshel
5 years ago
clean, secure, convenient, affordable. I only wish the hours were extended on the weekends.
Laurie Masetti
5 years ago
I have used SPS in Redwood City for over a year. I am very pleased with the service and staff. I like the fact that a protocol is followed to insure security and safety. I would highly recommend their facility.
Jen Selaya
4 years ago
Always had a great experience. Staff is always helpful - the place is always clean. We have had our storage since Oct. 2013 and been very happy with SPS. Highly recommend.
Kristen Hofstetter
5 years ago
Steve and Sergio both went above and beyond for me in my recent move - helping me find movers + an app based moving service + truck rental company! I do wish the hours were a bit more extensive but the personal service is unbeatable!
Robin Kvietys
5 years ago
I have used this facility for almost 5 years. The staff is courteous, the buildings clean. I appreciate that there are carts to help take boxes to my unit. The automatic billing makes it easy.
This facility has become more engaging over the past year. Love the opportunities to get a discount!
Rob Gale
5 years ago
I've been using Security Public Storage for about a year now to store my things and I've not had any problems at all. It's convenient and easy to go in and get my things out when I need them, and every time I've interacted with the staff they have been attentive and helpful. A great option if you live in the area and need storage space.
Lisa Roberts
5 years ago
I love this place! I have a number of clients that trust them too! It's clean, safe & Steve will always go that extra mile in order to get my sometime, unique needs, met. I really appreciate that & it keeps me coming here.... Just want to update my last review. Once again, Steve & Security Public Storage have made things work for me. With as little as 2 weeks notice, they managed to get me 2 more units! Love this place! That's why I keep coming back....
Elizabeth Bucher
5 years ago
This SPS is fantastic. It was a very easy process to get signed up, manager is great. Very clean, safe and secure.
Jay Jay
5 years ago
I've used this storage facility twice in the past four years, and have had an excellent experience both times. The online billing/payment system takes only seconds to use. Facilities are clean and cool and the elevator is enormous. The manager was also extremely nice about the cleanup when I dropped a giant glass tabletop and it shattered all over the loading dock.
Cecilia Von
5 years ago
I have used this storage center for many years for my business. After looking at other facilities, this one really stood out. The manager, Steve Garnett, takes his job seriously and it shows! The staff is always helpful and courteous and they keep the facility clean. In addition, this is one place that puts security first. All protocol is followed to insure safe conditions.
This is the only personalized and efficient storage center to use. Highly recommend!
Robert Gordon
5 years ago
My experience with this company has been all that I could wish for. The storage space is clean and dry. It is very easy to access and to load and unload materials. The management is always helpful.
Maureen O'Sullivan
5 years ago
Clean storage facility. Everyone is really nice. Feel my belongings are very safe.
Cesar Tamondong
4 years ago
One of the best storage places on the Peninsula. The management and staff keep the facility pristine and security is solid. Their commercial size cargo ramp and dock and large open loading area is great if you have one of the larger U-Haul moving trucks.
Steve Garnett, their Manager is friendly, pro-active and as a Redwood City native, he can provide those new to the area plenty of local knowledge.
Catherine Case
4 years ago
This is by far the best storage facility on the Peninsula. The facility is kept impeccably clean, there is always dollies or carts for over sized items and the service is top notch.
Susan Stancil
4 years ago
This facility is always very clean and well taken care of. The staff is friendly and always remember my name. I have recommended Securry Public Storage to my friends.
Chip Johnson
4 years ago
The initial meeting with Steve was great - he showed me the facility, set up my account very quickly, allowing me to begin storing my stuff that same day. He has been available for all my questions. I very much reccomend this location!!
Brenda Richard
4 years ago
Great place. Helpful staff. I have been with them for about 3 years. The cost for unit meets my limit. Great hours of operation.
Matthew Alexander
4 years ago
Staff is very professional and helpful. Pricing is very clear with no hidden fees. When shopping around, I chose Security Public Storageeven though they were a little bit more expensivebecause they are open on weekends and I trust them not to increase my rental rate unnecessarily. I'm very happy so far.
Tadeusz Jordan
4 years ago
Moved here after renting at another storage place. Great location and the staff is friendly and professional. No signs of break-ins anywhere. Pricing is a little high but there are no hidden fees and only one increase within past one year. Clean facility.
Donna castaneda
4 years ago
I was shopping around for a storage space and came across SPS, the staff is super friendly and it shows they care. Everytime I go it's always clean and I'm in and out without any issues. I would recommend this place to anyone that's looking for a reasonably priced space.
Dianne Jenett
4 years ago
Have been a customer for 20 years after having priceless stuff stolen in a less secure facility. The management is friendly and helpful and the prices reasonable for the area. Highly recommend.
Chip Johnson
3 years ago
I have been a customer for several months now. I have never had any issues accessing my storage locker, and Steve has be on-site each time. This shows his commitment to his customers. I would highly recommend this storage facility.
Chris duBois
3 years ago
Been with them for 5+ hrs and never had a problem with billing or access. The staff is wonderful.
Nicole Sanz
3 years ago
I have used PSP in Redwood City for a while now and I feel it is a safe and secure facility. There is someone always on staff and the public is never left alone to roam around without the knowledge of staff and video surveillance therefore i feel my belongings are safer there than at other places. Steve is an attentive manager and staff are helpful. I would recommend these storage facilities to everyone.
Terri Ducay
3 years ago
I have been a client of Security Public Storage (SPS) now for a little over a year. The reason for my stroage needs was that I had to move out of the country on business and needed a storage unit I could trust for keeping my goods safe, and place I could contact easily if needed. I appreciate the cleanness of the location as this is important to me because it indicates a level of integrity of how the business is run. The employees are very helpful and responsive. Over the past year, that I have been away, SPS has been responsive to all my needs, e.g. notifing me of my billing status, letting me know all was good, etc. If I had to give four stars on a 5 star scale, it would receive 6!
John Arguelles
3 years ago
I have been client for over 3 years and always find the facility clean. The office staff offers impeccable service and is very helpful. The online services offered allow excellent communication as well as regular telephone service. Steve and his staff are always cheerful and want to make your experience positive. I highly recommend this storage facility
Jazmin Ellis
3 years ago
SPS in Redwood City is an exceptionally well-maintained facility, and Steve and the rest of the staff are always pleasant and quick to respond to any needs. I highly recommend them to anyone who needs offsite storage!!
Iman Anabtawi
3 years ago
Security Public Storage recently provided me with first rate services. The facilities were clean and easy to access. In addition, the front office provided me with excellent customer service when I wanted to reserve a storage space and once I arrived. They couldn't have made the experience any easier.
Katrina van Draanen
3 years ago
The manager Steve was awesome! Very friendly, knowledgeable and helpful.
Brittany Peko
3 years ago
This place is my first choice when I need to store my belongings and its all because of the lovely staff that work here. Osagie is amazing! He is always happy to help me and he is genuinely a joyful person. Last year I opened up a storage with him and the process was so easy that Ive decided to continue storing my items here. Steve is also very nice and he was very informative. They offer clean and secure facilities that make me feel safe to leave my personal belongings here. If youre searching for a safe place to store your belongings look no further because Osagie and Steve are your guys.
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2 years ago
Staff is really really nice and helpful. They provided me with different options to accommodate my request. First class service and low prices!
Paul Vauclair
2 years ago
We have been renting space in this storage facility now for 2 1/2 years. During that time, Steve has helped us downsize, and has helped us whenever we needed anything. Steve is very honest, personable and is always going the extra mile. I call him for monthly payments (my preference) and he takes care of this within 1 minute.
milla koger
2 years ago
The customer service reps are amazingly helpful and professional. Choose follow through. Very clean facility. A great experience,
Edward Drury
2 years ago
The manager, Steve is very knowledgeable and helpful. He shows excellent customer service, and makes the signe-up and move-in process easy.
Danielle Norheim
2 years ago
I having been renting my storage unit from Security Public Storage for a little over a year now and have been so happy with my choice. The building is secure, clean and well lit. I always feel like my precious belongings are safe and that the staff is there for me should I need them. I would highly recommend SPS in Redwood City if you're looking for a great storage facility. Steve, the manager is awesome and very friendly. Great all around A+++
da cs
2 years ago
The world of storage can often seem like nothing more than a lot of boxes, but thanks to the hard work of Steve & Osagie, SPS is a great deal more than that (and compared to local competitors, a great deal, period); Every time I've needed help or information, these gentlemen have been good solid dudes, about providing it... They'll help anyway they can, with can take a lot of stress out of dealing with all those boxes!
World Traveler
2 years ago
I have used this storage center for many years for my business. After looking at other facilities, this one really stood out. The manager, Steve Garnett, takes his job seriously and it shows! The staff is always helpful and courteous and they keep the facility clean. In addition, this is one place that puts security first. All protocol is followed to insure safe conditions. The option of offering me automatic billing is a God sent. Highly recommend.
Gail Chinnock
2 years ago
Renting a storage unit in the Redwood City facility has been extremely convenient. The site is always clean and I have no doubt my belongings are secure. Working with the managers here is always a pleasure, and I really appreciate their level of professionalism.
Kristen Cheng
2 years ago
This Security Public Storage is excellent. Very well managed, clean, safe, and I really appreciate the great communication from Steve. A+++
Alexander Navarro
2 years ago
The management is very nice and accommodating - great centralized location, and you can always feel confident your valuables are safe under the watchful eye of the SPS team and their building infrastructure.
Joe Napoli
2 years ago
Fast, professional service, and the unit is clean and accessible. I also like how the temperature is relatively stable, even when its hot out. I would definitely recommend the Redwood City location of SPS.
Gail Chinnock
2 years ago
Renting a storage unit in the Redwood City facility has been extremely convenient. The site is always clean and I have no doubt my belongings are secure. Working with the managers here is always a pleasure, and I really appreciate their level of professionalism.
Chuck Mck
2 years ago
Great staff! Awesome group of guys. Super friendly and helpful. Very secure with big elevators. Wish they were open on Sunday longer .
Kathy Korbholz
2 years ago
I always feel safe coming to my locker - even if I am the only one in the building. This location is well lit and clean.
Rex Butterfield
2 years ago
I have always been able to access my storage unit during business hours.
Amy Tich
1 year ago
Steve was so helpful and nice during a very stressful time moving out of my dorm. The facility is gated so it's very safe.
Jonathan Wallen
1 year ago
Steve the manager is the most helpful guy ever. I had a moving emergency and he set me up with a storage unit on the spot. I super appreciate it!
richard bailey
1 year ago
I rang up at 10 am and had a locker signed and sealed by about 10.15 . I was referred by my son who researched all of the options and Security Public Storage had a great reputation for being pest free and very secure . Because my son referred me I even got a discount.
Great customer service from Steve ...
Sivanne Korakin
1 year ago
Ever since my first call, the staff was so friendly and welcoming. They have made the entire process of moving so much more tolerable (I cant say enjoyable because moving is stressful). I am so appreciative for the ease of driving in and unloading belongings. Good price, clean facility and overall just a great experience. Thank you!
Eric Jenkins
9 months ago
Best of the best customer service! They go above and beyond there at Security Public Storage. I was beyond impressed with the professionalism, attention to details, and just plain old care that is Steve showed from the very first moment. If I EVER have to store in the peninsula again I will go out of my way to store with Security Public.
Kelly Zeh
8 months ago
SPS is amazing. The storage facility itself is great, but even better is the service. Steve was FANTASTIC and really went above and beyond to help us. I could not recommend SPS more highly.
John Peters
6 months ago
At the Redwood City location, storage spaces are well maintained, easily accessible; have used them for years, now moved stuff into our 3rd space with them. Steve, the manager, is terrific: very knowledgeable, works hard to make your experience as easy and convenient for you as possible. A real pleasure to work with.
Marcus Gosling
2 months ago
Great experience through and through, from ringing to enquire about a space, to figuring out what size was right for our needs, to getting the paperwork done smoothy, to being welcomed. Brandon and Steve are very professional and friendly. The space is super convenient, clean and easy to navigate. Highly recommend.
Michael couch
1 month ago
Great experience with Steve. Everything was first class. Highly recommend.
Foster Hoff
4 weeks ago
Great location and company with excellent customer service. I personally worked with Steve and he's always considerate of my needs. I now have two storage units at this facility and would definitely consider renting here again.
Lindsey Solenberger
5 years ago
The Redwood City location is superb. Friendly staff, clean and safe premises. I gave 4 stars because the closing time I feel should be extended an hour.
Angela McFall
5 years ago
Safe (gated facility) and convenient location in Redwood City, clean storage facility (on the floor and around my rental area), and easy access into the gated facility
Ann Marie Prendergast
5 years ago
I like the security of the location and that it's cool in the summer. The staff are nice guys, friendly and willing to answer questions & lend a hand as needed.
I've smashed a few things between the locker and car; nobody gave me grief, which I appreciate.
The hours are a heckofanuisance. It's not open past 6pm and has limited hours to access your locker on Sundays. Between Silicon Valley traffic and a busy life; it's not ideal. But I make it work.
We had a rocky start with some miscommunication, but they've done their best to make me a happy customer. That means alot!
Mark Giles
4 years ago
Easy to work with, clean and safe at reasonable prices for the area. -1 star for short hours on weekends.
Marcie Lopes
4 years ago
Clean and secure building. They have online payment available, I had some issues with it at first, but they seemed to have fixed it. Also was supposed to be signed up for automatic payments but somehow that did not happen causing some billing confusion on my end, I was finally able to do that online when making a payment recently, thankfully because I haven't been able to do it in person since I was traveling for several months out of the country with limited internet making it difficult to pay online each month, and I was really counting on automatic payments. Price has gone up since I started using them, still somewhat reasonable, but I will be moving out soon because I can no longer justify, or afford spending that money. Other than that, they are a great facility with friendly and helpful staff.
Ann Marie Prendergast
5 years ago
I rented this space in a rush and didn't look at it ahead. The building is clean and secure, with large elevators. The office staff are nice.
But the ceilings are only 8' high and the lighting is awful. The area between lockers on each side is narrow, making it a puzzle to get larger items situated. My movers were frustrated and they're experienced.
The motion sensor lights turn off after just a few minutes and you have to go down the hall, wave your arms to turn them on. Previously, I've had drive up storage and this was never an issue. Bring a flashlight!
The building is COLD. Dress for winter. It never gets sun and the cement holds intense, bone numbing cold. It's good for my stuff, so I bring a jacket and gloves even to just run in for a couple of things. They will all be ice cold.
I'm not a fan of the limited hours. Traffic at rush hour makes it hard to get to get there during the week. The early daily close is a pain. The 9pm close at my former storage area was really handy.
Maddy S.
2 months ago
I needed to store a family member's belongings during the pandemic while they were furloughed and moving across the country. I had the best experience with...
Dovalyn H.
1 year ago
My daughter has a storage locker here and all the times that I have had interactions with the manager, Steve, he has always been pleasant, accommodating,...
Tiffany C.
1 year ago
Steve & Osagie ARE AMAZING!!! They were super helpful and extremely professional. Their customer service us through the roof! I've been having a rough time...
Storage Facility Amenities5 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Online Bill Pay
- RV, Car, Boat
- Truck Rental
Cassandra Edds
5 years ago