“There's someone on site during business hours if you have a question. It's nice to unload or load your vehicle inside the facility instead of being outdoors..”

“This facility is kept clean and immaculate. The manager Gary provided exceptional customer service. He attended to us personally, gave us a tour of various units and their respective locations throughout the facility and helped us choose the proper size unit for our specific needs. He made sure we understood all aspects of our rental. Gary did not rush us and took the time to explain everything we needed to sign and encouraged questions instead of just saying "sign here". All current personal safety protocols were followed. I would not hesitate to recommend this Global Self Storage facility on Buffalo Road in Rochester NY to anyone who has such a need..”

“John's customer service was truly an art form. He was patient, kind, and informative. I have never met John before however, I felt like he had my best interest in mind. Global Self Storage, if your employees are not providing a customer experience like John, I am sure he could be a customer service instructor for the company..”

“b'I called from out of town to handle emergency storage of a piano. Everything was handled promptly and professionally. My movers were able to handle the...'.”

“b'This facility is kept clean and immaculate. The manager Gary provided exceptional customer service. He attended to us personally, gave us a tour of various...'.”

“b'Just finished up renting a storage unit from them for the past six years. We were very happy with our storage unit and having code to get in and out made...'.”