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Storage Customer Reviews
George S
1 year ago
I've used them twice now, great people, great service. It's easy and fast, great place.
john
1 year ago
Best storage place. Used for both my car and belongings. They are the nicest group of people. Tied down my car cover for me while I was gone. Place is very clean, well managed. Highly recommend.
Victoria Toa
1 year ago
BEST SERVICE, FRIENDLY STAFF, CLEAN FACILITY, THEY REALLY MAKE YOU FEEL AT HOME & KEEP YOU ASSURED OF THE SAFETY OF YOUR BELONGINGS. BEST STORAGE IN THE HENDERSON AREA HANDS DOWN!
Daniel Bloedorn
1 year ago
Excellent service ! the grounds are very well managed. I would recommend this storage facility to anyone.
jennifer podvin
1 year ago
This storage place is where you WANT to go if you want a clean & spacious storage as well as VERY friendly & kind staff. They were SO nice and offered us water due to the heat, went over every little detail of renting a storage space with them & even let us borrow tow dollies to unload our stuff. I have had storages at other places but never have I been greeted by such great ladies! Truly make you feel at home and that if you need anything they are there to help. This is FOR SURE where you want to rent a storage.
Paul Keddington
1 year ago
The main guy here was very accommodating. The units are super clean and they have many options so you can pretty much get what you are looking for. I would recommend this place.
Patrick Black
11 months ago
Great customer service, exsteamly well kept facility, Staff is always ready and willing to go the extra mile to help.
Melanie Byrne
1 year ago
This is so easy tonaccess from the 215! They are the nicest people working here. I feel safe in the storage unit and appreciate that they take all measures possible from keeping the wrong people from entering the property. They have their eye on the ball and as soon as they saw some people trying to enter by checking random gate codes, they had us all change our codes to much longer sequences.
Roger Burton
10 months ago
I have had various storage units at this facility for over 15 years. The location is great, the facility is clean and well maintained and there are many options for various sizes and types of storage. But, best of all, the staff - Eddie, LaWanda, Bill and Vivian - are the GREATEST! They are always friendly, helpful and accommodating. I highly recommend this BEST Storage.
nathalie Lara
6 months ago
Used our storage for about 6 months always friendly people and very clean we will use again if needed p
Alex Tarangul
1 week ago
Very nice facility with climate controlled and clean storage units. Rental process was very smooth at the beginning and when we closed out our unit. Pricing was fair and staff was always helpful. Long access hours enabled access whenever needed. Will definitely come back for future storage needs that may arise.
Adriana Woloschuk
1 year ago
Kind, flexible staff willing to work with tenant from overseas with difficulties that being overseas entails! Always communicative and helpful.
Max Pascal
1 year ago
The facility is clean and well kept all the time. I feel good about leaving my items in storage with them. The people are the friendliest that you can find and a pleasure to talk to and do business with. Their billing system is either one of the worst you can find or the staff is just simply not well trained on it. At this point, I just send them what I know that I owe them each month regardless of what is on the invoice (if you requested email invoicing and are lucky enough to get one that is) and forget about what the invoice says I owe them (lately the invoiced amount due has been much less than the contracted actual amount due for reasons that are too complex to describe here). My experience is that, if you pay only the invoiced amount, then you get an urgent call next month that late charges may be added, which they are moderately happy to work out with you. FYI - These issues (there have been a couple of them) have been ongoing since late last year (2012). I do highly recommend the place, providing that you stay on top of your own payment schedule.
UPDATE: After 3 years of doing business with Best Storage, I still find them to be the friendliest bunch of folks to work with. However, after 3 years, they still have trouble navigating through their automated system and managing the accounting side of their record keeping. This isn't a deal breaker with them, as this is only an issue when making changes in my storage units - the rest of the time this really has no impact. I know that they take this seriously, as they have mentioned this during my conversations with them. With all else being great, I can only hope that they resolve their system training issues at some point.
Armondo Mollinedo
6 months ago
Had a trailer stolen from the property. Would not recommend keeping anything in this property that you value. They allow companys to keep there vehicles in there so everyone of there employees have codes to get in and out. Please be careful with this place.
E L.
1 year ago
Very good experience. Clean, secure, organized, reasonably priced. A bit difficult to get back to I-215 ... it required a sharp U-turn. Otherwise, as good...
Storage Facility Amenities8 Amenities
- 24 Hour Cameras
- Alarmed Units
- Boxes & Supplies
- Drive-up Access
- On-site Management
- Online Bill Pay
- RV, Car, Boat
- Truck Rental
Buster Kamikaze
1 year ago