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Storage Customer Reviews
BadGlennCoco
1 year ago
Great place to store your stuff, for a fair deal on a unit in an air condition space. Cleanest run place I have been to. Definitely recommend them.
Eddy Martinez
1 year ago
Well Kathy was very nice and sweet. She is a very hard worker and provides great customer service. She should be provided rain boots because I felt bad as she was walking through puddles on the property.
Royal EandP
1 year ago
Great place to store. Staff is always helpful and they help me save money. The facilities are always clean and safe. I highly recommend!
Jay Lukacs
1 year ago
Toni is super awesome. Units are clean. Great rates for all your needs always helpful Kathy was so great and helpful I recommend this facility to anyone
NICOLE MOUSSA
2 years ago
10/21/2016
As always, service and staff are always awesome. If anything it has gotten better.
I've have recommended and will continue to recommend this place to everyone.
06/17/16
Love this place. Organized, clean, and always very knowledgeable staff especially Michael!. Always ready to help. Come here for your storage needs!!
David Mitlich
1 year ago
Norwalk self storage is great. The staff are really friendly and helpful. Katherine is very polite and helpful. The units are very clean. It's a good place to store your stuff.
NICOLE MOUSSA
1 year ago
2/24/17
You will not be disappointed here
Come here for your storage needs
Awesome facility and staff
Best place in this area.
10/21/2016
As always, service and staff are always awesome. If anything it has gotten better.
I've have recommended and will continue to recommend this place to everyone.
06/17/16
Love this place. Organized, clean, and always very knowledgeable staff especially Michael!. Always ready to help. Come here for your storage needs!!
Amy Toledo
1 year ago
7/30/17 This facility is very clean and secure. Everyone is very friendly and customer service is amazing. I am very happy with the professionalism that is offered. Kathy is such a pleasure to work with and she has a very pleasant attitude. Very helpful.
Bunny Foofoo
1 year ago
I keep my stuff here. It's clean and secure. They were helpful . Especially Veronica. 5 / 5 would store things here again. Xoxoxo michi and Brad.
Update: I'm here with Mike today. He's a good boy. Good job Mike for getting me 5 dollars off of next month's rent!
Brenda Sutton
1 year ago
Norwalk storage us so peaceful and professional. Kathy is always helpful with answering my questions and solving occasion needs. The place is excellent for your storage needs.
Celia Cosme
1 year ago
As of January 27th, 2017
All I have to say is Michael is great! He helps us in every way possible. I highly recommend this Storage facility for all your storage needs. Michael you are a ROCKSTAR
Tony Castillo
1 year ago
Great customer service! Thank you Toni for all your help. I recommend this place 100% for those looking for a storage...Happy Holidays 2016
Georgie Girl
1 year ago
Need to find a safe secure place to store your stuff ?? This is the place. Vivian lives on site. They keep it very clean. I've been here for years. Would recommend it to anyone
kim burdeaux
1 year ago
Always a great experience. Customer Service is the best....Michael is always helpful
Long time customer.
Lea Cruz
1 year ago
Toni was very accomodating. Helped me a lot in deciding which storage is best fits us. Thanks.
JULIO BARAJAS
1 year ago
The customer service here is the best. Elena and Kim are the best with any questions or issues you might have.
victoria lumbreras
1 year ago
Great service no complaints. They let you know when office is closed. Toni is always very helpful and willing to help.
Ofelia Ruivivar
1 year ago
Jan.30,2017...The facility is very .clean n secured.. really wanna recommend this facility 2 my family friends..
Kathy is v.helpful n friendly :)
Lourdes Padilla
1 year ago
I have been with Norwalk self storage for 3 years and I loved them everyone is always so nice especially Toni. I recommend themm they are a very clean storage. Great job!!!!!
Veronica Williams
1 year ago
Like be the helpfulness of Toni! She's friendly and helpful! Great place to secure the things you have.
ladygeminirz
1 year ago
kathy helped me with my payment.the office is always very clean thank you so much for.the excellent servi e
A Google User
1 year ago
Great staff, great location (next to I-605), and they really work hard for your business. Ask for Michael. This is still the best storage facility that I have ever been at!!! I would definitely recommend it to anyone :-) .... 5/26/17
Gee Mendoza
1 year ago
Have a storage here for a couple years. Very clean. Helpful and friendly employees. They have competitive prices. Thanks to Kathy for always helping out.
Aida Cazares
1 year ago
Norwalk self storage is a very secure storage. The units are very clean.the staff are really helpful. Michael is very friendly and polite.this storage is great.
NICOLE MOUSSA
1 year ago
05/19/17
Still utilize this place for our storage needs. Love to utilize this place
Management Needs to work on nail /screw situation
Michael is awesome go to him for help or your storage needs
2/24/17
You will not be disappointed here
Come here for your storage needs
Awesome facility and staff
Best place in this area.
10/21/2016
As always, service and staff are always awesome. If anything it has gotten better.
I've have recommended and will continue to recommend this place to everyone.
06/17/16
Love this place. Organized, clean, and always very knowledgeable staff especially Michael!. Always ready to help. Come here for your storage needs!!
Eulogy 8:28
1 year ago
Great staff, great location (next to I-605), and they really work hard for your business. Ask for Kathy. This is still the best storage facility that I have ever been at!!! I would definitely recommend it to anyone :-) .... 5/26/17
Arvind Patel
1 year ago
Norwalk Self Storage is dedicated to providing the customers with the best in self storage. There are individually alarmed units in a clean, secure environment, 7-days a week access, 24 hour security monitoring, wide driveway; very friendly, knowledgeable and very respectful staff. This facility competes in very clean and very secured storage facility area and friendly staff with great sense of humor. Go visit the facility, and say hi to staff member(s), you will experience those all, ask about new promotions & a chance to receive rent credit.
A. Patel.
Harsha Patel
1 year ago
Very clean lighted facility. Individual gate access code and unit alarm system. If someone open gate and you sneak in and try to open your unit, the alarm buzz. And not only that but building wide PA activated and your Unit/name will be called to go to office or use your code. Very safe! Decent pricing and helpful manager. Move-in free truck rental is available. Recommended with high security importance.
Harsha Patel. Katherine is very helpful feel free to come anytime and ask for her she always gets you a deal.
Caesar Sandoval
1 year ago
Great talking with staff. Always enjoy the clean and safe environment. Feel comfortable and secure leaving my belongs.
NICOLE MOUSSA
1 year ago
08.25.2017
Time for another review
This place still outshines the other storage facilities
Great staff, facility, and units
You and your belongings are safe here.
Ask for Kathryn for your storage needs.
05/19/17
Still utilize this place for our storage needs. Love to utilize this place
Management Needs to work on nail /screw situation
Michael is awesome go to him for help or your storage needs
2/24/17
You will not be disappointed here
Come here for your storage needs
Awesome facility and staff
Best place in this area.
10/21/2016
As always, service and staff are always awesome. If anything it has gotten better.
I've have recommended and will continue to recommend this place to everyone.
06/17/16
Love this place. Organized, clean, and always very knowledgeable staff especially Michael!. Always ready to help. Come here for your storage needs!!
Harsha Patel
1 year ago
Very clean lighted facility. Individual gate access code and unit alarm system. If someone open gate and you sneak in and try to open your unit, the alarm buzz. And not only that but building wide PA activated and your Unit/name will be called to go to office or use your code. Very safe! Decent pricing and helpful manager. Move-in free truck rental is available. Recommended with high security importance.
Harsha Patel. Katherine is very helpful!!
Rudy Soriano
1 year ago
Norwalk Self-Storage is the best storage I've been to in a long time. i had an easy breezy experience today when i went to store my boxes. Katherine helped me out.
David Mitlich
11 months ago
Norwalk self storage is great. The staff are really friendly and helpful. Katherine is very polite and helpful. The units are very clean. It's a good place to store your stuff. Rachel is very helpful.
Aida Cazares
11 months ago
Norwalk self storage is a very secure storage. The units are very clean.the staff are really helpful. Rachel is very friendly and polite.this storage is great.good service.
victoria lumbreras
11 months ago
Great service someone is always here to help. Reasonable prices and area is always close. Rachel was a great help.10/30/17
David Mitlich
11 months ago
Norwalk self storage is great. The staff are really friendly and helpful. Rachel is very polite and helpful. The units are very clean. It's a good place to store your stuff. Rachel is very helpful.
Georgie Girl
11 months ago
Upcoming Xmas is a time for needing extra storage for your decorations. Great place to do that. Many different sizes to chose from. Very helpful people in the office to help.
BadGlennCoco
11 months ago
Great place to store your stuff, for a fair deal on a unit in an air condition space. Cleanest run place I have been to. Definitely recommend them.
NICOLE MOUSSA
11 months ago
11.17.17
Visible from the streets,
Safe and secure facility
Cameras everywhere.
Clean and great staff
Come here for your storage needs
08.25.2017
Time for another review
This place still outshines the other storage facilities
Great staff, facility, and units
You and your belongings are safe here.
Ask for Kathryn for your storage needs.
05/19/17
Still utilize this place for our storage needs. Love to utilize this place
Management Needs to work on nail /screw situation
Michael is awesome go to him for help or your storage needs
2/24/17
You will not be disappointed here
Come here for your storage needs
Awesome facility and staff
Best place in this area.
10/21/2016
As always, service and staff are always awesome. If anything it has gotten better.
I've have recommended and will continue to recommend this place to everyone.
06/17/16
Love this place. Organized, clean, and always very knowledgeable staff especially Michael!. Always ready to help. Come here for your storage needs!!
Holly Stafford
11 months ago
UPDATE: Came in to get my Christmas decorations and everything here is so secure. I LOVE the extra security measures. (11-24-17)
Still loving my storage unit! Toni is always so helpful whenever I have a question! I would definitely recommend Norwalk Self Storage to anyone! :) yay Toni! (12-23-16) Happy Holidays!
Eulogy 8:28
10 months ago
Great staff, great location (next to I-605), and they really work hard for your business. Ask for Alfred. This is still the best storage facility that I have ever been at!!! I would definitely recommend it to anyone :-) .... 11/30/17
David Mitlich
10 months ago
Norwalk self storage is great. The staff are really friendly and helpful. Kathy is very polite and helpful. The units are very clean. It's a good place to store your stuff. Rachel is very helpful and nice.11.30.17
Aida Cazares
9 months ago
Norwalk self storage is a very secure storage. The units are very clean.the staff are really helpful. Rachel is very friendly and polite.this storage is great.good service. Kathy is very helpful. 12-30-17
Fine Fina
9 months ago
I've been to a lot of storage facilities, and I must say this by far is the best. The staff is always friendly and helpful, the facility is clean and secure. If you're looking for a spot to store all your extra stuff, check out Norwalk Storage.
Ss Aa
8 months ago
Norwalk Self Storage is a great clean place with reliable and friendly customer service! I recommend this facility to anyone and everyone!! Thank you Alfredo for your outstanding services! 02/03/2018
Rudy Soriano
8 months ago
awesome place. as soon as i arrived Ramon jumped into action to assist me as another customer was ahead of me being helped.
Linda Castillo
7 months ago
Great service every time I come to make a payment or drop off or puck go items from my unit , Thank you Alfredo for all your help 3-1-18
Renato Paulin
6 months ago
Love storing here. Great place if you need to store boxes or things from your house. 3-28-18
Diane Alvarez
6 months ago
Great service fun and friendly staff thats always willing to help out . Thank you Alfredo
3-31-18
Maria Rodriguez
6 months ago
Make sure to let Katherine know if you've lost your keys she will be sure to help you remove it for a 25 dollar fee. And remember they sale locks in the office. This facility is great they have an amazing staff
LAURA Branch
6 months ago
I've been here since 2007 and I have to say my experience here has been Great! Worth every penny the staff is so amazing the facility is really clean. I always feel comfortable when making my payment Katherine is very help ful
Linda Castillo
6 months ago
Come by Norwalk storage and stop by the office and get some great help from Nick and Katherine!!! And come see their great clean facility!!
ROBERT GONZALEZ
5 months ago
The facility always looks great that's why I've been here for 3years and the staff us very helpful especially Kathy:)
Evelyn Adame
5 months ago
This is a Very clean and safe facility and the staff is very helpful if your thinking of storing look no further this is the place to be! Ask for Kathy she will help you find the best storage for the right price:)
Manuel Peregrina
5 months ago
I love coming to this office the staff is very nice a helpful especially Luis he is always willing to help me! Ask for Luis if you decide to get a storage he will be sure to help you!
LAURA Branch
5 months ago
I've been here since 2007 and I have to say my experience here has been Great! Worth every penny the staff is so amazing the facility is really clean. I always feel comfortable when making my payment Luis is very help ful
Linda Castillo
5 months ago
Come by Norwalk storage and stop by the office and get some great help from Luis and Nick!! And come see their great clean facility's!! They'll help you find the best storage and accommodate you!
Theron Villa
5 months ago
Very happy I came in to rent today the facility was very clean and Kathy was very nice it always nice to go somewhere and the staff is professional and makes you feel welcomed.
Sonya Henderson
5 months ago
Luis and Nick were very helpful in providing all the necessary storage information needed to make an informed decision on where to store my belongings. I cant thank them enough for making this untimely situation stress free. Highly recommended!
David Mcgee
5 months ago
Been there for awhile. Always a good experience. From the beginning they have a moving truck they loan for free to move you in. Even in the pouring rain they come out in the golf cart to help. Great job. One of the best storage facilities.
Dreama Chavez
5 months ago
I have been here for a bit over a week and so far its been a great experience. Friendly staff make any questions or doubts easily fixed. They made the application process quick and easy! The unit is a great size and its tall so even if you need to stack you wont have any issues. will be telling all my friends and family about Norwalk self storage.
David Mitlich
4 months ago
Norwalk self storage is great. The staff are really friendly and helpful. Kathy is very polite and helpful. The units are very clean. It's a good place to store your stuff. Nick is very helpful and nice.
It a very affordable storage.
Sonya Henderson
4 months ago
Luis and Nick were very helpful in providing all the necessary storage information needed to make an informed decision on where to store my belongings. I cant thank them enough for making this untimely situation stress free. Highly recommended!
NICOLE MOUSSA
3 months ago
06292018
Great place for all your storage needs. One stop shop storage boxes, and supplies!
Don't stack boxes to high, you dont them to tumble down.
11.17.17
Visible from the streets,
Safe and secure facility
Cameras everywhere.
Clean and great staff
Come here for your storage needs
08.25.2017
Time for another review
This place still outshines the other storage facilities
Great staff, facility, and units
You and your belongings are safe here.
Ask for Kathryn for your storage needs.
05/19/17
Still utilize this place for our storage needs. Love to utilize this place
Management Needs to work on nail /screw situation
Michael is awesome go to him for help or your storage needs
2/24/17
You will not be disappointed here
Come here for your storage needs
Awesome facility and staff
Best place in this area.
10/21/2016
As always, service and staff are always awesome. If anything it has gotten better.
I've have recommended and will continue to recommend this place to everyone.
06/17/16
Love this place. Organized, clean, and always very knowledgeable staff especially Michael!. Always ready to help. Come here for your storage needs!!
john yuan
2 months ago
Luis is always super nice professional and positive. They help me make my payments and get into my storage easily every time. Very social and friendly as well! 7/28/18
NICOLE MOUSSA
2 months ago
07.29.2018
Helpful staff, great facility, moving and storage needs all in one place!
Dont forget to label your boxes!
06292018
Great place for all your storage needs. One stop shop storage boxes, and supplies!
Don't stack boxes to high, you dont them to tumble down.
11.17.17
Visible from the streets,
Safe and secure facility
Cameras everywhere.
Clean and great staff
Come here for your storage needs
08.25.2017
Time for another review
This place still outshines the other storage facilities
Great staff, facility, and units
You and your belongings are safe here.
Ask for Kathryn for your storage needs.
05/19/17
Still utilize this place for our storage needs. Love to utilize this place
Management Needs to work on nail /screw situation
Michael is awesome go to him for help or your storage needs
2/24/17
You will not be disappointed here
Come here for your storage needs
Awesome facility and staff
Best place in this area.
10/21/2016
As always, service and staff are always awesome. If anything it has gotten better.
I've have recommended and will continue to recommend this place to everyone.
06/17/16
Love this place. Organized, clean, and always very knowledgeable staff especially Michael!. Always ready to help. Come here for your storage needs!!
Wyteria Marshall
7 months ago
Be sure to ask about the moving truck when you rent out a unit you maybe able to borrow it and let me tell you! it sure helps out by saving you time and money and if you have any questions ask Kathy she will fill you in:)
Candace Lee
4 months ago
Facility is super clean and nice. Switching from a different storage place to this one and Im happy about it. The associate helping my was Luis and hes great!
W. Grove
1 year ago
Have stored my RV here for over 2 years and will be finding another place. They have increased my rates twice stating that the cost to maintain the facility has gone up. They have lost my contract information twice and had me drive down to fill out contract paperwork again. Most recently, the Manager left me a voicemail threatening to give my insurance information out to another tenant because they believed I had damaged another RV. Five minutes later I get a second message saying to disregard the first message. They finally had went outside to investigate and realized that the damage was not caused from me. You think they would have checked that out first before calling and leaving me a message saying that they were going to be giving out my insurance information to somebody. I'll definitely be looking for another place where they treat their customers better and I don't have to worry about my information being given out.
lupe nevarez
1 year ago
Come back tomorrow. Who turns away business with 30 mins left til closing?
The girl refused to show me a storage unit because she couldn't leave her other clients waiting in the office. Once I told her I needed the unit tonight, she offered to ask her manager for overtime then turned around and said "I need to leave by 7". Rude rude rude. Be honest people and stop giving this place five stars just to get your $5 discount. You lost a customer.
William Otto
1 year ago
Norwalk self storage takes $5 off the rent for customers who provide positive reviews. They purchase their high ratings. Their website states "When you need self storage, you want to know that your belongings are secure and protected. For your convenience and peace of mind, we offer 24-hour video and security". Don't count on the security or 24 hour video and there is NO SECURITY on site. My RV was broken into resulting in over $1,000 worth of damage and stolen items. They have a no responsibility clause in their contract. Buyer beware! Your stuff is not secure despite their strong claim.
Nicole R.
1 year ago
Yvette and team give all around excellent customer service. They go out of their way to assist you with your storing needs. Their facility is kept very...
Nadine F.
1 year ago
In looking for a place to store our things, we came here first because it's close. Very impressed with the cleanliness of the facility & staff is friendly &...
Naomi M.
1 year ago
Excellent Service units are very clean Yvette was very helpful and explained everything clearly.
Lorraine N.
1 year ago
Great customer service from Bayani and Craig. Facilities are very clean. Much cleaner and nicer than the Public Storage in Artesia. Easy access to units,...
Miriam A.
1 year ago
Great customer service! I have been a regular customer at this facility for a few years. Everytime i come back, I'm received with a friendly and...
Divine B.
1 year ago
Have not tried to rent a storage so this is my first time doing so...I was hesitant as first but this one is super friendly, safe, and most of all...
Jessie N.
11 months ago
Kevin and Yvette are very helpful they explain the all the charges and showed me my unit. I rented a 5x5 it was clean and security is excellent I fell my...
Jennifer M.
9 months ago
Kevin is amazing !! Excellent customer service , goes above and beyond. Evette, generously provides optimum customer service ... they're are awesome
Marizza A.
8 months ago
Here I am in need of a storage unit yet again. And since I've been here before I know this place is very reliable. Yvette was very kind and patient enough...
Christian B.
7 months ago
US Storage always a great place with wonderful customer service. Came in today to pay my storage and Filibert was friendly and so helpful. Need a place to...
Elizabeth G.
7 months ago
Management is always very friendly and helpful. Storage space is clean and the area is clean as well.
Beverly J.
7 months ago
Coming to this location was nice and pleasant. I was greeted by Filibert & Yvette Loyola.They were very thoughtful and listened to the type of Storage Space...
Jackie B.
7 months ago
Steve was the person to help me get my storage and he was such a wonderful person to talk to, very helpful and pleasant young man, you can tell he enjoys...
Jennylyn G.
8 months ago
This was my first time searching for a Storage Center and Filibert Loyola did a wonderful job at helping me with any questions I had. He was very...
Deyna Z.
6 months ago
Recently moved out of my office and I've been comparing prices, US Storage was down the street from me and it has made this process a breeze. Not only do...
Freddie M.
6 months ago
Great place and amazing service so happy we found US storage. Our unit was clean and affordable and the staff made it a breeze to communicate all the rules...
Michael M.
6 months ago
I have used storage facilities over the years but these folks are the most thorough and most professional operation I have worked with. I highly recommend them.
Eric G.
5 months ago
Moved in last month great service clean facility nice staff. the lot is very clean the unit was super clean very secure space no shady charters like most...
Angela A.
5 months ago
Filibert, the property manager, gave me a tour around the facility. The facility is very secured, clean and well maintained. The pricing is fair! The staff...
Walter F.
5 months ago
Great location!!! Yvette is very helpful. Location is clean and easily accessible. I highly recommend!!!
Manuel C.
5 months ago
Very clean, secure, and accessible. Yvette was super helpful and gave us a tour of the units. I feel good about leaving my stuff here.
Kelli J.
4 months ago
Such a great experience especially when I had a horrible time with my last storage facility. Easy, simple and great rates.
Jesse C.
4 months ago
Love this place. Customer service is always friendly. Place is clean and easy access. Also love their free truck service!
Mariah B.
3 months ago
Always clean and open late. Stop by and ask for more information if interested. They have great customer service!
Marco S.
3 months ago
Very nice people to help you very clean storage
Very good prices lots of help lots of light inside the units also the units have insurance
Nadine F.
3 months ago
Kevin has great customer skills, very efficient & friendly! We needed to purchase a second storage unit & he helped us. I was told Monday he would hold the...
Marlene C.
2 months ago
So far, so great. I just signed my agreement with Yvette today and she was great to work with. This is my first time ever renting a storage and I imagined...
Dan F.
2 months ago
Awesome service! Great prices and secure facility. Property managers are super nice and helpful.
Steven M.
2 months ago
I stopped in today to rent a small unit.
The place itself is nice and very well kept.
I was in and out quickly and felt more than comfortable.
Arianna made...
Celestial C.
2 months ago
I have rented storage space from a handful of companies over the years. Most places are all about the same . . . modest to modern offices, and rental spaces...
Yisel M.
2 months ago
As soon as i walked in i received excellent customer service. Yvette helped me from the begging and gave me a sweet deal no place would of probably done. So...
Jesus C.
1 month ago
Great customer service! Yvette was very nice and helpful and gave us a deal we couldn't walk away from. She also gave us a tour of the facility before...
Kay M.
1 month ago
This storage is very clean. I have used the storage 3 times and never have been disappointed with their services. The staff have always been very nice. I've...
Daniel C.
1 month ago
These guys are friendly, informative, systematic and affordable.
I would recommend these guys because the facility is very clean and accessible, and the...
Xavier Y.
3 weeks ago
Dilbert and Yvette always a great help! They were able to accommodate my mother in law Bridgette with a bigger storage. Thanks for everything!
Patrick G.
4 months ago
Staff is very friendly and helpful. They got us set up right away. Each unit has an alarm along with a cylinder lock. Prices are decent and we entered with...
Shawny F.
2 weeks ago
Came in and was assisted by Yvette. Was given a great rate. Clean and easily accesible establishment.
Dave R.
1 year ago
Let me start off by saying I never right bad reviews but in this case I stored my 32' ft toy box fifth when here in the parking units in the rear of the...
Storage Facility Amenities7 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Mobile Storage
- Online Bill Pay
- RV, Car, Boat
- Se Habla Espanol
A Google User
1 year ago