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American Classic Storage - Williamsburg

723 Merrimac Trail, Williamsburg, VA 23185

Office Hours
MON - FRI9am - 6pm SAT9am - 3pm SUNClosed
Gate Hours
Daily7am - 9pm
Google Reviews
rating 4.9
Write a Review

John A

3 days ago
rating 5.0
Very well run storage place. Exceptionally clean and climate control was excellent. Not a single bug or spider was found when I moved out after 4 years.

Cheryl Stolz

1 month ago
rating 5.0
Very well run facility. Site managers live on site and keep a watchful eye. We VERY much appreciate the family touch. Great location.

Robin Ellis

2 months ago
rating 5.0
Chris and Bill the managers are so kind, thoughtful and personalized. Such a great experience, especially compared to the impersonal chain places I've used before. Highly recommend!

Jonathan Gleason

2 months ago
rating 5.0
AC Storage on Merrimack Trail in Williamsburg, Va is great. Ive been renting a unit from them for about a year. I have only positive things to say about the facility and Bill and Chris in the front office. They worked with me when I had to migrate from one unit to a larger unit and again when I cleaned out and checked out. They were courteous, friendly and professional. Bill usually came by to check on things and to say hello when I stopped by my unit. I was never concerned about safety for me or my stuff with Bills watchful eye. They stayed in touch as appropriate and manage that facility with top notch quality. I strongly recommend this facility if you need a storage unit in the Williamsburg, Va area.

Bob Morman

3 months ago
rating 5.0
A hidden gem tucked in behind James-York Plaza off Merrimac Trail. Everything is well -tended, my unit was spotless, and the grounds are immaculate. Prices are among the best I found in Williamsburg. Bill and Carol are just super nice and helpful. Highly recommend you check them out, preferrably in person.

Bob Smith

3 months ago
rating 5.0
Bill and Chris were very helpful to me when I called to inquire about a storage unit here in Williamsburg. Also, when I went to the property, Bill took me out to the units and showed me one of the units that I was interested in. Also, while on the property I noticed that it was very clean. Both Bill and Chris were very cordial and explained everything involved in renting a unit. I ended-up renting a unit and I feel confident that I made the right choice.

Virginia DeCesare

3 months ago
rating 5.0
This is a terrific storage place. It is managed by a very nice couple who were friendly and helpful in arranging a storage solution for my daughter who was moving out of her dorm room. This was especially nice for me as I had to make these arrangements from out of town. After we moved in they contacted us to let us know that we had not secured our storage facility properly and arranged for us to fix this. The fact that they were monitoring the facility and double checking the security of the storage rooms made me feel even better about using this place. I was so impressed with how helpful and friendly they were. They made the whole process a positive one.

S Hebert

4 months ago
rating 5.0
This business is a AA++ run operation; very easy to reserve, pay bills online. The owners are friendly, and helpful. You are doing yourself a disservice if you do not consider doing business with American Classic Storage. -Kudos all around!

Greg Ferst

4 months ago
rating 5.0
The property managers (Chris and Bill) are great folks. Property and units are well taken care of. We also had a RV stored on site and when there was bad weather, Chris and Bill would always advise us if there was any concerns regarding the RV. They would always make it a point to say hello as we entered or exited the property.

Thomas Fitzgerald

5 months ago
rating 5.0
This is clearly one of the best facilities in the area. Its cleanliness, security, and quality storage units are unmatched. Chris and Bill, the resident managers, are exemplary and a model of best practices both administrative and facility management.

Kiel Legg

6 months ago
rating 4.0
Clean safe place to store your goods.

John Bloom

7 months ago
rating 5.0
GREAT EXPERIENCE with the onsite managers at American Classic Storage. The process was simple, management friendly, and rates of course very reasonable. Would recommend that you use the website to reserve the unit and then stop by.

Alexander Fair

8 months ago
rating 5.0
My household goods spent the better part of two years at this location. My things were all safe and kept climate controlled. Bill and Chris are great management, and if I ever need storage in the Hampton Roads area, I will be coming right back!

Daniel Falter

9 months ago
rating 5.0
You'll never find friendlier people! Bill and Chris are great, the lot is well-lit, and everything is spic-and-span.

Bob Smith

9 months ago
rating 5.0
Bill and Chris were very helpful to me when i called to inquire about a storage unit here in Williamsburg. Also, when i went to the property Bill took me out to the units and showed me one of the units that I was interested in. Also, while on the property I noticed that it was very clean. Both Bill and Chris were very cordial and explained everything involved in renting a unit. I ended-up renting a unit and I feel confident that I made the right choice.

Austin Hedderly

10 months ago
rating 5.0
Great service, great facilities. Went above and beyond to assist me with my specific storage requirement.

Robert Sloan

11 months ago
rating 5.0
Excellent customer service. Was treated with great respect and courtesy.

Lee Hughes

11 months ago
rating 5.0
I was in and out office within 10-15 minutes when arriving with a large travel in need of storage. Owners went above and beyond to be helpful and courteous. Highly recommend.

Mary Mackin

1 year ago
rating 5.0
Personable, efficient, and friendly service. These folks are great to work with.

Keyara Fleece

1 year ago
rating 5.0
Never used it just wanted to post a pic of this rainbow

Christine Marcuson

1 year ago
rating 5.0
Very easy process and great customer service. Thank you for making our move a little easier!

Hannah Anderson

1 year ago
rating 5.0
Clean, climate-controlled unit! Very efficient and responsive staff. It was a great option for us.

Bk Owner

1 year ago
rating 5.0
Great service and very friendly. Facility is always very clean and very well maintain. We keep renting from this location over the years because of great and very personable customer service.

Wyatt Koutz

1 year ago
rating 5.0
Outstanding service, professional and polite, would reccomend anyone looking for storage to use this place.

Robert Smith

1 year ago
rating 5.0
Great people to work with. Really professional and the clean and dry space. The proprietors are always helpful and very friendly.

April Fisher

1 year ago
rating 5.0
Very friendly and quick service. The facility and units are extremely clean and well kept. So happy we found them.

Ivana

1 year ago
rating 5.0
Excellent service Great experience with this facility , highly recommend to anybody who is looking for a high level of service any time all the time , to say its good is not enough , it is outstanding . It is an example for any kind of business HOW you should work and care about your customers. No doubt , if I need the storage again, I know where to go. High level of professionalism , I am very glad we have a service like this in Williamsburg.

Andrew McLemore

1 year ago
rating 4.0
Rent is a bit pricey, but managers were very nice and helpful.

Angel Eyez

1 year ago
rating 5.0
Very lovely people. Their communication is on point. I definitely recommend this place for storage. Thanks guys!!!!!!

Roy Hargrove

1 year ago
rating 5.0
The managers are amazing. Professional, friendly, helpful. The facility is very well run and always spotless

mike s

1 year ago
rating 5.0
Staff was very helpful.

Mark Minga

1 year ago
rating 5.0
Second time I have used American Classic Storage, clean facilities and great staff! Would highly recommend storage facility to anyone needing them.

Tom Chen

2 years ago
rating 5.0
Really great place for storage and great people too!

Charlie Foster

2 years ago
rating 5.0
Bill & Chris are outstanding: they are attentive (I always know my property is secure because of their attention to detail) and friendly (they are always happy to see me and offer assistance). They even send me timely communication to explain what to do during inclement weather. As a veteran, I was especially happy about the military discount. I highly recommend them!

Shane Brewer

2 years ago
rating 5.0
The owners were always very friendly and helpful. We never had any problems and any questions we had were always promptly answered. Highly recommend if youre looking for a good place to store your items.

judy hodge

2 years ago
rating 5.0
Managers were very helpful. Very nice unit and property was pretty and well maintain.

Julie Menge

2 years ago
rating 5.0
Excellent business with great customer service.

Sandra Mitchell

2 years ago
rating 5.0
extremely nice and friendly couple. explained everything and showed me the rental unit before proceeding with rental.

Thomas M. Robinson

2 years ago
rating 5.0
The most personable people I've ever dealt with. Always there when you need them. Just great people.

Lester Wilson

3 years ago
rating 5.0
Manger Couple are Pros at what they Do! I met Bill and Chris McCullough at Jack Rabbit Merrimac Trail Storage co, After awhile they lefted. I moved in 2 bed Apartment after and lefted myself. J.Rabbitt was rising prices too. Well,Came Merrimac location and here they are.The McCullough's were the best team at Jack Rabbit I dealt with .Prices are great here and this Team is the BEST!.

Drew Rotunno

3 years ago
rating 5.0
Very warm people! Needed a last-minute solution for storage, there were multiple options at decent prices. They gave us a tour of the facilities, explained the options, and were very professional. A great option in the area. Never any bugs, mice, etc. great location for us, and again, great people!

Steven Ralph

3 years ago
rating 5.0
The managers at American Classis Self Storage -Merrimac were great. Bill was always cheerful and friendly when he would pass by as I was getting something out of my rental unit. Chris & Bill were always cheerful when I stopped by the office with a question or to pay my rental fee. The grounds of the storage facility are kept clean and I never had any problems getting to the unit during the one year I rented the unit. It was a pleasure dealing with the both of them.

Adam Carpenter

3 years ago
rating 5.0
Bill and Chris are the best. They are the most wonderful and organized folks to work with. While at college I stored my classic Hudson with them and I have zero regrets except that I'm moving and won't get to use their services anymore.

Greg Ferst

3 years ago
rating 5.0
Chris and Bill are great folks. I have rented numerous units over the years at various locations and ACSS has been the best.

Summer Forbes

3 years ago
rating 5.0
Best storage experience I have ever had. The location is in a great area and is kept very clean. The managers here are by far the best I have encountered. They were so nice and accommodating and went out of their way to help. I can't say enough good things about this experience! Thank you!

Garrett McInnes

3 years ago
rating 5.0
Clean facilities and really helpful staff. Great for W&M students

Steven Fisher

3 years ago
rating 5.0
Outstanding, the couple that ran the storage facility were beyond what was expected. I would not hesitate to recommend American Classic Self Storage to friends and family.

Joe Legaspi

3 years ago
rating 5.0
This company is not only a professional and superbly-run business, but the proprietors are warm and friendly people. They were accommodating and suited our needs perfectly. They recommended the exact size of storage, instead of trying to up-sell a larger container. They showed us a variety of units and each one was immaculately clean and fresh. The grounds are well-kept and the office is orderly and well-decorated. Bill and Chris give you the feel of a 'family-owned' business. It inspires confidence in the security of the place. The paperwork was clear and simple to do. The price was less than what we expected to pay. Overall, American Classic Self Storage is the kind of business you want to patronize.

Anita atPyramid

3 years ago
rating 5.0
Excellent service, management and value. I had three units and could not have been more pleased. If I ever have a need for storage again I will feel good knowing they are there, especially compared to other storage facilities I have seen. Highly recommended.

Tiffany Dills

3 years ago
rating 5.0
Excellent facility! The administration process is fast, easy and efficient.

Shannon H

4 years ago
rating 5.0
Had my items here over a year and when I picked them up they were in perfect condition; albeit at little dusty. Management was always friendly and helpful in whatever I needed during that time.

Joe Legaspi

4 years ago
rating 5.0
This company is not only a professional and superbly-run business, but the proprietors are warm and friendly people. They were accommodating and suited our needs perfectly. They recommended the exact size of storage, instead of trying to up-sell a larger container. They showed us a variety of units and each one was immaculately clean and fresh. The grounds are well-kept and the office is orderly and well-decorated. Bill and Chris give you the feel of a 'family-owned' business. It inspires confidence in the security of the place. The paperwork was clear and simple to do. The price was less than what we expected to pay. Overall, American Classic Self Storage is the kind of business you want to patronize.

Nathan Kona

4 years ago
rating 5.0
Excellent service. First rate storage services. Can recommend without hesitation.

Ignacio Pessoa

4 years ago
rating 5.0
Clean, convenient, well maintained and run by great people -- recipe for an outstanding storage experience.

Eric Claude

4 years ago
rating 5.0
This is a great operation, I would highly recommend them. Very efficient, clean, and well run. Very friendly and easy to deal with. Great for W&M students!

Christen Haynes

4 years ago
rating 5.0
Top notch facility; staff is very friendly and knowledgeable and the units are very clean.

Marcus Garner

4 years ago
rating 5.0
Chris and Bill wow what can I say. Those two are the best owners of a storage unit I have ever seen. They are nice they keep the storage area clean, and they make you feel welcome. Anyone who is looking for an storage to rent. Rent from American Classic you won't be sorry.

Robert Meeker

4 years ago
rating 5.0
Absolutely outstanding - proactive - always helpful - looked out for my best interest. Facility is modern and clean and in great shape. Best storage on the Peninsula.

Gene Birocco

4 years ago
rating 5.0
I rented three units at American Classic to store household items as we transitioned from one house to another in Williamsburg. Chris and Bill were great to work with. Always quick to help with anything I needed, answer questions, kept me advised of payment dates, etc. The storage facility grounds are kept neat and clean and the units I rented were clean and tidy when I moved in. I had no problems with pests of any kind during the the 6 months I used the facilities. Security was also excellent. Never saw anyone inside the facility that looked like they didn't belong there. I visited dozens of times over my rental period and most always ran into Bill as he patrolled the area insuring that nothing was awry. I couldn't have expected more from a storage facility. I'll use American Classic again if the need arises and wouldn't hesitate to recommend the facility to anyone.

KIZZFAN73

4 years ago
rating 5.0
Bill and Chris are wonderful to work with. Had to store my vehicles while my garage was being repaired by JES, and then painted. (long story)...but American Classic Self Storage was the best place, other than my own garage, that I've ever stored them in. Very convenient......

041JP

4 years ago
rating 5.0
I found my experience with American Classic Self Storage at Merrimack Trail to have been a very positive one. Both Chris & Bill McCullough were both very gracious in working with me on a short notice request and I will definitely seek them out if necessary in the future. Highly recommend! - Thanks again.

Gina Maroni

5 years ago
rating 5.0
Bill & Chris were such a help! They took the time out to make me feel as though they cared about my situation and helped out in anyway they could. I liked how the storage area was clean and neat as well. I will definitely use them in the future!!!!

Joseph White

5 years ago
rating 5.0
First I would like to say that customer service is an important key! I recently had to store some of my personal items and when I met with Bill and Chris they made sure that all of my storage needs were taken care of! They were so polite and courteous, the units were well kept and I just had an all around great experience. I just wanted to take the time out to say thank you very much!!

Hana Sayeed - GovOffice

5 years ago
rating 5.0
The couple who owns this storage unit are simply wonderful. They helped me through my very first storage unit. They were kind, fair, and manage a great business. Their facilities are clean and you can tell they take great pride in their company. They treat William and Mary students with great consideration--even call to remind about move out to avoid extra charges. They prorated my use of the storage unit for my early move out within the month and did not force me to sign a 6 month contract, unlike other storage units in the area. The entire experience was so wonderful and pleasant.

Joseph Debraux

5 years ago
rating 5.0
My wife and i would like to would like to say thank you for having a storage facility with great management that is well kept up. We talk to Chris and Bill every time we go there they are very remarkable people.Even the people that rent there enjoy Bill's hospitality and his wife is just as pleasant also. they both are a great asset to American Classic Self Storage.

Jen Campbell

5 years ago
rating 1.0
I was verbally attacked by an employee of this company today. While my son was in his martial art class in the same Shopping Center I was waiting for his class to end. I started to notice that my truck was overheating so pulled around behind the building to check it out. My six month old Australian Cattle Dog , who is registered and services the community, was with me and as I got out of my truck. I took him out on a leash in the parking area lot. First of all I want to say that this dog works...he has a full time job and the servoces that he will provide to others in need is something that is commendable. The reason I bring this up is because this man was screaming at me to get my dog off of his property and not to let him use the bathroom on the grass in front of the storage units. The bottom line is this ...we were not on the storage unit property and why this man approached me in such an aggressive manner it's absolutely ridiculous. Instead of asking me if I needed help or if there was anyone he could call because he could obviously see a problem with my vehicle, he chose to handle himself in a very disturbing manner. Once I looked up the specifics of this storage unit I noticed the other comments that were quite similar to mine and my experience today. Seems like a pattern. I don't know who this man is and I don't know his name but if he is reading this, I do welcome him to call me. If the owner is reading this and would like to discuss it further I would encourage him or her to do the same because there is absolutely no excuse for this type of behavior, and my heart goes out to those who experienced the same thing. He should be ashamed of himself, aggressively coming after women, pets, and their children.

Diana Hall

5 years ago
rating 5.0
Very clean site and great location! The managers, Bill and Chris are very attentive and fun. Safe storing here...

Roger Pugh

5 years ago
rating 5.0
This is a great place to store your belongings I have used this site several times in the past and will always use it in the future. Chris and Bill were great and the customer service was excellent...

Dennis Carnahan

5 years ago
rating 5.0
Bill & Chris give friendly service and keep a clean facility. I have enjoyed doing business with them.

Jonathan Rowe

5 years ago
rating 1.0
An employee of this business threatened to ram my wife's vehicle with a golf cart today. The person was screaming threats and obscenities because she was parked in their lot for a couple minutes. She was complying with their request to "GET OFF MY F***ING PROPERTY YOU B**CH!" when he took a run at her in his golf cart. She left with our 3 kids scared and in tears. Take your business elsewhere, these people are unstable and dangerous. UPDATE: My wife left a review as well, but has been blocked by the page and can't update it. But apparently someone pretty high up in the company called my wife to apologize and let her know that the situation was being looked into and dealt with. They were very concerned and very kind at first. But then seemed to be more concerned with our negative reviews coming down. Yeah... I don't think so. Apparently the employees gave them some sob story and tried to downplay the situation. But I have pretty good reason to believe that they haven't learned any lesson at all and are just the type of insecure individual who gets off on intimidating people. Unless this unstable and dangerous employee is fired or compelled to personally beg for forgiveness from my wife and kids, this review can stay right where it is. I don't take kindly to my family being threatened and endangered by jerks on a powertrip. And I think warning potential customers makes this a pretty valid review. Maybe it's a great storage facility, but any place staffed by people like this is not the kind of place you want to do business.

Kristi Rowe

5 years ago
rating 1.0
Parked in this empty parking lot for less than two minutes to mess with my phone (instead of doing it while driving), and the fella that works there came out in a golf cart and was profane, calling me names, etc telling me to get off his property. There are absolutely no signs, and I figured that as a parking lot, I could park there for just a few minutes. I was in the process of leaving his parking lot and he tried to ram my car with his golf cart and repeatedly threatened to call the police. Take your business elsewhere, folks. This place is obviously staffed by hateful, rude folks that need a hug and a Valium BAD.

Hakan Atak

5 years ago
rating 5.0
We rented a unit for our WM student. Both Chris and Bill are true professionals, and are a very nice couple! They were extremely helpful to our daughter moving in/out. Storage is spotless, and at a very convenient location. Don't forget to ask Bill about good places to eat!

Joseph Privott

7 years ago
rating 5.0
American Classic on Merrimac is very well maintained and expanding to accommodate new clients. My experience with Mrs. Cindy was pleasant & quick. The rate was reasonable and the location is convenient to the eastern part of town. I'm glad I chose American Classic :)
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rating 4.0
6 Reviews
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Austin H.

10 months ago
rating 5.0
Great facilities and great staff. They went above and beyond to help me with my storage needs. Great pricing as well.

John T.

2 years ago
rating 5.0
This is the best storage experience I have ever had. The on-site managers make all the difference! They are friendly, attentive, and patient. The grounds...

Sherrese M.

3 years ago
rating 5.0
I have never had a problem with the staff or owners at either site they are very nice people and take care of the premises and yes they have a right to...
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