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A-1 Self Storage

1501 Frazee Rd, San Diego, CA 92108

Office Hours Now Open
MON - FRI9am - 6pm SAT, SUN9am - 5pm
Gate Hours Now Open
Daily7am - 8pm
Google Reviews
rating 4.7
Write a Review

Asha McGarrell

1 month ago
rating 4.0
It was adequate and functional. It got the job done without glitz or glam. I liked that there was enough parking, a clean bathroom and a kind and amenable receptionist. The other users were cooperative as well. It seemed easy to get around. It was a bit difficult to get to though because it was in an area with a lot of traffic. I had to wait at least 5 times for the light before I could turn from the freeway onto the street that the establishment was on :( . So a bit of a bad location but everything else was top notch

Julie Brown

2 months ago
rating 4.0
Great place. Everyone is super nice. Great prices.

Glenn Robertson

3 months ago
rating 4.0
Staff was fast, friendly, and professional. Booking/renting my unit online was simple and easy. The pricing of the unit and circle lock (required for your unit and charged ~$10 if you need one) was quite reasonable. The elevators for upper level units are a bit archaic and small, but serviceable. I was expecting there to be a light for my unit (8' x 10') but that was not the case. The hallways to the units are also a little narrow, making movement of larger items into the units a little awkward.

Lisa Dawley

5 months ago
rating 5.0
I had excellent service here. No hidden fees, quick replies to email inquiries, easy in and out, will be using them again on my move back to San Diego. Interior storage unit was clean, smelled fresh, items stayed dry and cool even in hot heat (not a cooled unit).

Josie Sarullo

5 months ago
rating 5.0
so far everything is going smooth. Most important is customer service and it gets 5 stars from me. Thank you

Liz Beas

6 months ago
rating 5.0
Best customer service from Gaby! She was friendly and knowledgeable. She answered all my questions. The facility was very clean

Agi Cortez

7 months ago
rating 5.0
Staff here are friendly and helpful. Easy sign-up! Easy access to unit we were assigned! Carts to move items nearby -- Site even has clean restrooms near unit -- a big PLUS!

Ivan Kumamoto

7 months ago
rating 5.0
Great service, no unexpected fees or costs, very straightforward. Anytime I had a question, they answered quickly. Very reasonable prices (I compared a lot of places), and very decent storage facility. Highly recommend to people looking to store things in MV!

Brian Holland

8 months ago
rating 5.0
Is a great place to rent a storage unit if living in Mission Valley. Very convenient and easy access without having to get on the freeway. Fairly big facility so seemed to have a wide variety of rental options the time i was there.

Lynne Beard

8 months ago
rating 5.0
Super staff! I had a quick turnaround need and they were helpful, professional, and understanding. The common restroom was the cleanest I have ever seen. Compliments to the attendant!!! Highly recommend this location!

Karl Avanzado

9 months ago
rating 5.0
Located close to my apartment. Fantastic service and safe location.

Patricia Marshall

10 months ago
rating 2.0
My unit location was very convenient, however removing dumpsters created extra burden, & over 8+ years that I rented unit(s) the price increases made it unreasonable to stay there. Also the staff I have communicated with is not very friendly now compared to the previous employees. I guess you consider storage as a transient business, so there is no focus on loyalty to long-term customers... it is a shame!

sean schwab

11 months ago
rating 4.0
Certainly not the cheapest but it is well-managed and very clean so I suppose the trade-off is worth it compared to their various competitors that are substandard.

Barry Schmitt

11 months ago
rating 5.0
I store my stuff and it's safe, not much else to say about a glorified closet...

Ben Harbour

11 months ago
rating 5.0
Always clean hallways, well lit, secure, and I really like that there are always carts to use with an elevator easily accessible. All around best storage facility I've used.

Coleen Hill

1 year ago
rating 2.0
I've used a few storage areas and wasn't impressed with this one. Staff just okay, not very friendly. My storage unit wasn't a true 5x5, instead 5x4, but I still paid for a 5x5. Never could find the cart to move my things and when I asked staff they said look around for one. I never did find one and had to drag my boxes out.

Carolyn Perez

1 year ago
rating 5.0
I'm glad I chose A-1 Self Storage. Kim was very accommodating. All my inquiries were answered by her and her customer service was undeniably outstanding. Completing the necessary documents was a breeze. I will definitely recommend storage at this place :)

Curtis Harvey

1 year ago
rating 5.0
Very professional. Daniel was a pleasure to work with and did a great job assisting with the setup process.

trish roth

1 year ago
rating 5.0
Unit was convenient to SDSU and the employees were very friendly and helpful! LOVE that they pro-rate units if needed

Coleen Hill

1 year ago
rating 5.0
I chose A-1 Self Storage last minute, because another storage facility near by didn't have what they promised me. I called A-1 and I had a storage unit in less than one hour. And I looked at a few! Customer service was excellent and I was very impressed.

alicia fisher

1 year ago
rating 5.0
I was with them for 2 months, I'm about to vacate this month. Nothing to complain about this place, It's clean, easy access, and it's right next to a police station. Before I rented the storage I looked for prices and based off of 4 other places in the area this storage place had the most reasonable rate.

natalie natalie

1 year ago
rating 5.0
I rented a storage unit for 11 months. From day one my experience was great! Every time I go into office or call I receive great customer service, the facility itself is centrally located and clean. If I ever need a storage again I will for sure use them.

Nick Alcantara

1 year ago
rating 3.0
Carts are provided to move furniture and other large items around the storage buildings. The facility is clean, and seemingly well locked down.

Tomasine Smith

1 year ago
rating 1.0
This place is good if you have next to nothing to store. There sizes are soo minoot in order to nickel and dime you to deaf. The prices are not worth it.

Kala Williams

1 year ago
rating 5.0
Good clean facilities, easy access, close to freeways, awesome office staff. was just what I need for a short time.

bignoisybird

1 year ago
rating 5.0
A-1 Self Storage was very secure and I had no problem keeping my stuff there. I never had any problem there. I have only one problem. There were no lights in the unit and it was hard to see.

Dane Tiemeier

1 year ago
rating 5.0
Easily got in and got a unit with no appointment. Service was fast and helpful. Units are clean and easy to access even on second floor.

ib rasta

1 year ago
rating 5.0
Lots of different size storage

Michelle Miner

1 year ago
rating 5.0
When I need storage, I always use A-1 storage! Convenient hours and location, great prices and specials. They've always had the space I've needed. The staff is super nice and helpful. I like that the website gave accurate pricing so I could go in and get what I wanted. Plus you can also reserve the space you want and pay online. Although I can usually find one, they could use a few more carts. All-in all, I would highly recommend A-1 storage!

Agi Cortez

2 years ago
rating 5.0
Staff here are friendly and helpful. Easy sign-up! Easy access to unit we were assigned! Carts to move items nearby -- Site even has clean restrooms near unit -- a big PLUS!

Rick Tough

2 years ago
rating 5.0
The staff I dealt with were all very efficient, friendly and helpful. Good company to deal with!

Christopher Flores

2 years ago
rating 5.0
Jessica was great! She made the check in process quick and painless.

Carlon Burt

2 years ago
rating 4.0
The experience was uneventful. Everything was taken care of and we didn't have to worry about anything for two years. The only draw back was they raised the price every year.

Nataly Alvillar

2 years ago
rating 5.0
They were always polite and professional. I had no problems while I was deployed and it was stress-free experience. Tip: keep in mind that they do not offer refunds so if you need to change from a monthly rate to a weekly/daily rate, let them know so that you are not charged beforehand.

Jill Mudge

2 years ago
rating 5.0
It was easily accessible off of the freeway and very convenient. I had plans to leave the state for a long period of time, which ended up exceeding a year. There was no doubt in my mind that my newly purchased furniture and priceless belongings would be safe until I was able to retrieve them. The facility is very secure, clean, and well-kept. It was a few extra bucks more than I originally planned to spend but was well worth the piece of mind. I guess it's up to you if you really want to store your possessions in El Cajon to save a dollar...

Jody Regan

2 years ago
rating 4.0
Very nice people. Very expensive spaces. Found one for $45 less per month at Scripps Mira Mesa Storage.

Rob Johnson

2 years ago
rating 4.0
Clean, well lit. Office staff is helpful.

Douglas Thomas

2 years ago
rating 4.0
Great facilities and reasonably priced. The staff here are so friendly and helpful! But, access is only until 8pm...

Shannon Brown

2 years ago
rating 5.0
Thanks to the A1 Storage team in Mission Valley for being so nice! We've been renting out a unit for a month for the past three years and keep on returning to this A1 Storage since they have the best team. Big thanks to Patti for always being so helpful!

Jeff Hopkins

2 years ago
rating 5.0
I am very satisfied with this storage facilty. They are fairly priced and very clean, the only two things im really concerned about in regards to a storage unit.

Jonathan Cardeiro

2 years ago
rating 5.0
I didn't quite know what to expect from a self storage facility, but I was pleasantly surprised by my experience. The front office staff members were very friendly and welcoming, they engaged with me as soon as I walked in. The check-in process and review of policies was very easy and clear. The lady that helped me check-in was very kind to show me how to access the storage lot as well as my storage locker. Overall I was very satisfied with my interaction with the staff as well as my storage locker facility. I feel that my belongings are very safe in the care of A-1 Storage!

Saracia Shannahan

2 years ago
rating 5.0
Patty, at MV location, said that it would be easy to check in and get the movers in to work quickly. She was right. Professional and courteous and knows her business. Kudos.

Gerald Palmes

2 years ago
rating 5.0
I went here last Sunday and was able to drop off extra boxes/misc items from my apartment to allow for more space. I was in and out rather quickly and was happy with their service. The staff was super friendly and informative.

Candice Kline

3 years ago
rating 5.0
We had a great experience renting our 10x10 from A-1 on Frazee Road. Every worker that we came across was friendly, helpful and listened to what our needs were and tailored their assistance to us. The grounds and facility were clean, easy to get in and out of and safe. I would highly recommend this facility to anyone wanting to use a space for a short time or long time. It's centrally located in San Diego and was very close for us. They're doing a fantastic job!

Onochie Ani

3 years ago
rating 5.0
Thank you A1 Storage! This service is awesome and so is Patty Morgan!! I appreciate you and your awesomeness over the phone and in person. Thank you for sharing your great energy with the world!

Michael McCracken

3 years ago
rating 5.0
I reserved online, was driving a truck into town from north of LA. Due to traffic, I showed up at 6:02pm on March 5th. The office closes at 6pm, but the lady who was working there (I apologize that I can't remember her name) saw me looking desperate outside the door and stuck around for another 15 minutes to check me in. Her kindness absolutely saved my move, and left me with a great impression of the service at this location. The facility is clean and in good shape, and the drive-up unit I rented is exactly what I needed. There's a restroom near my unit, which is convenient, but it was locked at night when I was loading, which was a bummer. The only surprise I had was that the unit doesn't have any lights, so we had to point a car's headlights in so we could see what we were doing at night. I came by another day when it was light out and it's fine then.

German Hernandez

4 years ago
rating 5.0
Emma i is a great manager, you would be lucky to have her. Great customer service, very friendly

Scott Maloney

4 years ago
rating 5.0
Director of First Impressions - Kaela was a pleasure to deal with and made the process of renting a storage space quick and easy. I recommend this A1 Storage.

Tiffany R

4 years ago
rating 5.0
Great place if you need a storage rental. No hidden fees. From beginning to end the customer service is great and process is very easy and straight forward. I would definitely recommend this place.

Pattie Anne

4 years ago
rating 5.0
Having to move from Tampa, FL to San Diego, CA I had ordered my unit online. In addition I would not be in San Diego when my belongings arrived. Darlene who worked with me the whole time was indispensable........She took so much time reassuring me that everything could be taken care of with my brother there to assist the movers. Darlene kept me informed of everything that needed to be done each step of the way. The facility is clean and well maintained, and so easy to move your belongings from a truck into the unit. I wouldn't use another facility, this one has my complete confidence. Thank you Darlene for all your help!!!

José Leonor

4 years ago
rating 5.0
I really don't think you can get more helpful than Karen was to me just this afternoon. She fielded my questions on the phone, and, when I arrived there in person, was welcoming, informative in the clearest way possible, and patient with all of my dense-headed clarifying questions. She was cheerful the entire time and earnest to set me up with the right space for my needs. I don't remember the last time I was treated so well in any similar situation.

Stephanie Cardenas

4 years ago
rating 5.0
I had a last minute move to Santa Barbara from San Diego and A-1 welcomed me with open arms. Karen was the Associate who checked me in, as well as checked me out of my unit. She was extremely helpful, and so were the other staff members I got a chance to speak with. I had never had to do a move like this and get a unit, but they were all very helpful. I want to thank you all so much for your excellent customer service. What I miss most about San Diego, are the people, everywhere you go. Thank you, A-1 Team!

Indira Madrid

4 years ago
rating 5.0
I actually found this place through yelp. I looked it up and found great reviews. I am a person that appreciates great service and after reading the yelp reviews, I believed it was the right place for me. It was easy to find and in a great location. It was my first time renting a storage room and had no clue about how to go about it but they were very helpful and informative. Brad was great, he gave me a great deal and cared about what was best for me. I did not feel ripped off at all. I left smiling and was satisfied with my choice to store my personal belongings there.
See all Reviews
Yelp Reviews
rating 4.5
Write a Review

Alycia M.

1 week ago
rating 4.0
Get the online rate and checkin for the free lock, they won't tell you any of this in the store and it cost more for a walk-in, so call first or go online....

Ashley M.

1 week ago
rating 5.0
Great customer service by Tina. She was patient with us while we found the right size storage. The property also looks very well kept and maintained.

Jen D.

3 weeks ago
rating 5.0
Convenient location. Quick and easy process. Reasonable prices. Got a storage unit for a short time and the process was simple.

Tyler P.

3 weeks ago
rating 5.0
Great service! Fast and friendly! Would recommend to anyone. I was able to get a big size storage unit that was perfect for my needs. !

Felicia D.

4 weeks ago
rating 5.0
Worked with Tina, she showed me a couple of different units to see what would work best for me. It was a great and easy experience!

Christina C.

1 month ago
rating 5.0
The staff was extremely helpful during this move in process. They even helped me save money during this move and found me the perfect storage unit for my...

Ted C.

2 months ago
rating 5.0
Staff is friendly and very helpful. Facility is clean and in good condition. Highly recommended! Prices are also great and military discount offered.

Kim K.

2 months ago
rating 5.0
Great staff! Very helpful and accomodating clean and great hours!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!'nn

Cory O.

2 months ago
rating 5.0
Everyone here was very nice, helpful, and efficient. When I went to pick up my locker they quickly took care of the paperwork and took the time to show me...

Sierra D.

3 months ago
rating 5.0
This storage unit is wonderful! Shortly after I requested the reserve a representative called me to confirm and asked if I had an questions. Staff is very...

Vinny N.

3 months ago
rating 5.0
This place is great. A great help, I have rented more than one unit from this location. Kim & Gaby have been super helpful, and every-time I go in they are...

Christinia L.

3 months ago
rating 5.0
Everyone here is great and I will continue to use this facility! It's clean and well taken care of. I have used this storage before for all my needs and...

Kateryna K.

3 months ago
rating 5.0
I just bought this storage unit. Everything looks good, clean, the staff was really nice and helpful, they have boxes,tapes,locks anything you need for your...

Daniella M.

4 months ago
rating 5.0
Highly recommended! People are very helpful and get you exactly what you're looking for!

Melissa S.

4 months ago
rating 5.0
Loved the service and how though it all was.. the unit is clean and inexpensive. Definitely happy with my service

Neil S.

4 months ago
rating 5.0
Friendly and helpful service. They showed me two different units, so I could see the sizes. They drive you there in a golf cart. And they have a big lot....

John T.

4 months ago
rating 5.0
A-1 was very quick and easy to get a storage unit set up. Very friendly staff and for a month for free! Would recommend this storage facility to anyone in...

Alejandro R.

4 months ago
rating 5.0
Awesome costumer service, easy to get in and out. Spacious and clean facilities. Really like the area. Clean office with everything you need to move. I was...

Tracy S.

5 months ago
rating 5.0
The staff is very friendly and responsive. Wonderful customer service!

Ken H.

5 months ago
rating 5.0
Awesome place, had an issue come up and the manager Kim took care of it in a quick manner. I'm impressed by the customer service! Thanks Kim!

Katelyn D.

5 months ago
rating 5.0
Awesome facility, friendly front desk person, clean areas, they gave me a unit super close to the elevator so it's easy access and they gave me a free lock...

Jesus F.

5 months ago
rating 4.0
Tina was very helpful and flexible on our time here! Great customer service and affordable!

Shelby M.

5 months ago
rating 5.0
Great storage facility. Clean and easy to get around. Staff was very informative and friendly. Prices are reasonable. Would recommend to anyone.

Bri R.

5 months ago
rating 4.0
The only eh' thing I could say is staffing other than that, great location, military discount and helpful staff!

Jamie C.

5 months ago
rating 4.0
Pressed for time so I came here because of convenient location and good reviews. Location is central and just what I need.

Trevor H.

5 months ago
rating 5.0
My first time with A-1 Self Storage 5 star. Excellent service provided by Tina. I recommend this place to any first time renters.

Mario A.

5 months ago
rating 5.0
Fast and simple service! Was able to rent out my unit quick and they made me feel secure that my items will be safe here!

Kayla T.

5 months ago
rating 5.0
This was my first time ever using a storage facility. I did a hold now option to lock in the special of 50% off first months rent. I got a call right away...

Leah G.

6 months ago
rating 5.0
Tina helped us get the space we needed and told us of some great ways to save money on the space! Thank you so much! Spaces are clean, free dolly on site...

Alex P.

6 months ago
rating 5.0
Super friendly staff that are extremely helpful. The place is very clean and my stuff has always been safe here.

Julia G.

7 months ago
rating 5.0
Clean and secure facilities! Friendly and informative staff. Paperwork process was efficient and we were able to start moving our things in right away :)

C R.

7 months ago
rating 5.0
The director of first impression was really nice and helpful. She was really nice and helpful. Would definitely come here.

Wendy S.

7 months ago
rating 5.0
Ray is amazing!!!! Very helpful and friendly. Storage units are clean, well lite and safe. Great doing business with this company .

Brianna D.

8 months ago
rating 5.0
Very convenient location, central in mission valley. great customer service. Would recommend.

Ben W.

8 months ago
rating 5.0
Excellent! I love this place. They are super nice. The very best. There is no better storage place in the land

Raquel P.

8 months ago
rating 5.0
Needed a storage unit to store some belongings temporarily and Gaby was a huge help- easily offered my options and was patient in showing me available...

Dinara U.

8 months ago
rating 5.0
Very friendly and helpful staff. I only have couple of boxes so the storage that was offered was perfect! Clean facility and easy to navigate around.

Amanda S.

8 months ago
rating 5.0
Easy experience with getting the unit set up and ready to go. They toured us and have all the supplies you need and an elevator.

Cielo P.

8 months ago
rating 5.0
Great service. Easy to set up storage account.

Chloe H.

8 months ago
rating 5.0
They have nice storage units with lifts to get your stuff up there. They also have very friendly, helpful office staff

Taylor G.

8 months ago
rating 5.0
Getting a storage unit was so easy and inexpensive for a college student! We walked in when the office closed in 10 minutes and were helped immediately! The...

Anna D.

8 months ago
rating 5.0
Convenient location. Staff is very friendly, great and readily answers any questions you might have.

Taylor K.

8 months ago
rating 5.0
This storage unit looks awesome! Staff is very nice and helpful!!! There is surveillance on the units so I feel very safe leaving my dorm things here! Also...

James F.

10 months ago
rating 1.0
By far the rudest office staff I've ever dealt with. Don't let your account go in to lean status while your away on business because they require you to...

Kim D.

1 year ago
rating 5.0
These guys have been awesome! I started storing stuff with them in 2011 during a renovation/move involving downsizing. Now moving from a three-story home to...

Diane A.

1 year ago
rating 5.0
We were looking for a storage place ASAP!!!! Well let me tell you this place is awesome!!!! They're customer service is EXCELLENT!!!! We got a storage...

Jessica B.

1 year ago
rating 4.0
Used A-1 storage for three years without incident. The initial set up process was seem less. The facilities were ways clean, rodent and bug free. My...

Matt S.

1 year ago
rating 5.0
After first looking at two of their competitors (Price and Public Storage), choosing A-1 was a no-brainer. - Professional customer service - Variety of...

Melissa R.

1 year ago
rating 5.0
A-1 is fast and efficient. I went in a couple of weeks before to reserve a unit...glad I decided to check out different size units because what I thought I...

Gracey L.

1 year ago
rating 5.0
Corina was very helpful and pleasant when I first went to check out the unit. I also asked if we could see the unit to see if all my stuff would fit in...

Cory M.

2 years ago
rating 5.0
The staff is very helpful and the grounds are clean. When I showed up on site the lady behind the counter (sorry, I forgot her name) greeted me with a smile...

OG N.

2 years ago
rating 5.0
Patty helped me out and she did a great job explaining everything to me!!!!!!! I would definitely recommend to anyone looking for a storage facility

Aniello C.

2 years ago
rating 5.0
I am really surprised I feel as compelled as I do to leave a Yelp review about a self storage center, but here I am. I reserved online based on the videos...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Se Habla Espanol