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A-1 Self Storage

1501 Frazee Rd, San Diego, CA 92108

Office Hours
MON - FRI9am - 6pm SAT, SUN9am - 5pm
Gate Hours
Daily7am - 8pm
Google Reviews
rating 4.7
Write a Review

SHAY LYN

3 weeks ago
rating 5.0
Very helpful and friendly employees. Very straightforward, no hidden fees, great service. I will definitely be using this place again!

Raab Clark

3 weeks ago
rating 4.0
Good service and secure location. Pricing is a bit high, but thats pretty standard for San Diego-its almost like paying rent on an apt. in other parts of the country. Also included in the deduction of a star in rating A-1 comes from the insistence that I prepare this evaluation itself. When will companies learn that in order to extract our data/thoughts on their place of business, that consumers should be incentivized to do so? In short, reward your customers for writing reviews!

Jen Zornow

1 month ago
rating 5.0
The staff was so helpful and fit me set up quickly and efficiently. I really appreciate their service.

Cameron M

1 month ago
rating 3.0
Limited gate hour access, so if that's a concern, there are other places with greater access hours.

Cameron M

1 month ago
rating 3.0
Limited gate hour access, so if that's a concern, there are other places with greater access hours.

Ruben Casas

4 months ago
rating 5.0
Since 2004 Frazee Rd. A-1 Storage has always been great and 15 yrs. later when I had difficulty getting everything out they prorated my cost and helped me out even after that!...best A-1 Storage location and employees!

Trina Rivera

6 months ago
rating 5.0
I compared different storage facilities in the area. I walked into the Mission Valley office & Jessica was awesome. Very friendly and worked hard to make sure I had the correct sized unit and the best special she could. I appreciated her attention to detail and her diligence. If you are looking for storage, come see Jessica, shes the best!

Jonathan Wilson

7 months ago
rating 5.0
This is a great storage company. If your gonna be late with a payment, they will work with ya. Highly recommended

Asha McGarrell

9 months ago
rating 4.0
It was adequate and functional. It got the job done without glitz or glam. I liked that there was enough parking, a clean bathroom and a kind and amenable receptionist. The other users were cooperative as well. It seemed easy to get around. It was a bit difficult to get to though because it was in an area with a lot of traffic. I had to wait at least 5 times for the light before I could turn from the freeway onto the street that the establishment was on :( . So a bit of a bad location but everything else was top notch

Julie Brown

10 months ago
rating 4.0
Great place. Everyone is super nice. Great prices.

Glenn Robertson

11 months ago
rating 4.0
Staff was fast, friendly, and professional. Booking/renting my unit online was simple and easy. The pricing of the unit and circle lock (required for your unit and charged ~$10 if you need one) was quite reasonable. The elevators for upper level units are a bit archaic and small, but serviceable. I was expecting there to be a light for my unit (8' x 10') but that was not the case. The hallways to the units are also a little narrow, making movement of larger items into the units a little awkward.

Lisa Dawley

1 year ago
rating 5.0
I had excellent service here. No hidden fees, quick replies to email inquiries, easy in and out, will be using them again on my move back to San Diego. Interior storage unit was clean, smelled fresh, items stayed dry and cool even in hot heat (not a cooled unit).

Josie Sarullo

1 year ago
rating 5.0
so far everything is going smooth. Most important is customer service and it gets 5 stars from me. Thank you

Liz Beas

1 year ago
rating 5.0
Best customer service from Gaby! She was friendly and knowledgeable. She answered all my questions. The facility was very clean

Agi Cortez

1 year ago
rating 5.0
Staff here are friendly and helpful. Easy sign-up! Easy access to unit we were assigned! Carts to move items nearby -- Site even has clean restrooms near unit -- a big PLUS!

Ivan Kumamoto

1 year ago
rating 5.0
Great service, no unexpected fees or costs, very straightforward. Anytime I had a question, they answered quickly. Very reasonable prices (I compared a lot of places), and very decent storage facility. Highly recommend to people looking to store things in MV!

Brian Holland

1 year ago
rating 5.0
Is a great place to rent a storage unit if living in Mission Valley. Very convenient and easy access without having to get on the freeway. Fairly big facility so seemed to have a wide variety of rental options the time i was there.

Lynne Beard

1 year ago
rating 5.0
Super staff! I had a quick turnaround need and they were helpful, professional, and understanding. The common restroom was the cleanest I have ever seen. Compliments to the attendant!!! Highly recommend this location!

Karl Avanzado

1 year ago
rating 5.0
Located close to my apartment. Fantastic service and safe location.

Patricia Marshall

1 year ago
rating 2.0
My unit location was very convenient, however removing dumpsters created extra burden, & over 8+ years that I rented unit(s) the price increases made it unreasonable to stay there. Also the staff I have communicated with is not very friendly now compared to the previous employees. I guess you consider storage as a transient business, so there is no focus on loyalty to long-term customers... it is a shame!

sean schwab

1 year ago
rating 4.0
Certainly not the cheapest but it is well-managed and very clean so I suppose the trade-off is worth it compared to their various competitors that are substandard.

Barry Schmitt

1 year ago
rating 5.0
I store my stuff and it's safe, not much else to say about a glorified closet...

Ben Harbour

1 year ago
rating 5.0
Always clean hallways, well lit, secure, and I really like that there are always carts to use with an elevator easily accessible. All around best storage facility I've used.

Coleen Hill

1 year ago
rating 2.0
I've used a few storage areas and wasn't impressed with this one. Staff just okay, not very friendly. My storage unit wasn't a true 5x5, instead 5x4, but I still paid for a 5x5. Never could find the cart to move my things and when I asked staff they said look around for one. I never did find one and had to drag my boxes out.

Carolyn Perez

2 years ago
rating 5.0
I'm glad I chose A-1 Self Storage. Kim was very accommodating. All my inquiries were answered by her and her customer service was undeniably outstanding. Completing the necessary documents was a breeze. I will definitely recommend storage at this place :)

Curtis Harvey

2 years ago
rating 5.0
Very professional. Daniel was a pleasure to work with and did a great job assisting with the setup process.

trish roth

2 years ago
rating 5.0
Unit was convenient to SDSU and the employees were very friendly and helpful! LOVE that they pro-rate units if needed

Coleen Hill

2 years ago
rating 5.0
I chose A-1 Self Storage last minute, because another storage facility near by didn't have what they promised me. I called A-1 and I had a storage unit in less than one hour. And I looked at a few! Customer service was excellent and I was very impressed.

alicia fisher

2 years ago
rating 5.0
I was with them for 2 months, I'm about to vacate this month. Nothing to complain about this place, It's clean, easy access, and it's right next to a police station. Before I rented the storage I looked for prices and based off of 4 other places in the area this storage place had the most reasonable rate.

natalie natalie

2 years ago
rating 5.0
I rented a storage unit for 11 months. From day one my experience was great! Every time I go into office or call I receive great customer service, the facility itself is centrally located and clean. If I ever need a storage again I will for sure use them.

Nick Alcantara

2 years ago
rating 3.0
Carts are provided to move furniture and other large items around the storage buildings. The facility is clean, and seemingly well locked down.

Tomasine Smith

2 years ago
rating 1.0
This place is good if you have next to nothing to store. There sizes are soo minoot in order to nickel and dime you to deaf. The prices are not worth it.

Kala Williams

2 years ago
rating 5.0
Good clean facilities, easy access, close to freeways, awesome office staff. was just what I need for a short time.

bignoisybird

2 years ago
rating 5.0
A-1 Self Storage was very secure and I had no problem keeping my stuff there. I never had any problem there. I have only one problem. There were no lights in the unit and it was hard to see.

Dane Tiemeier

2 years ago
rating 5.0
Easily got in and got a unit with no appointment. Service was fast and helpful. Units are clean and easy to access even on second floor.

ib rasta

2 years ago
rating 5.0
Lots of different size storage

Michelle Miner

2 years ago
rating 5.0
When I need storage, I always use A-1 storage! Convenient hours and location, great prices and specials. They've always had the space I've needed. The staff is super nice and helpful. I like that the website gave accurate pricing so I could go in and get what I wanted. Plus you can also reserve the space you want and pay online. Although I can usually find one, they could use a few more carts. All-in all, I would highly recommend A-1 storage!

Agi Cortez

2 years ago
rating 5.0
Staff here are friendly and helpful. Easy sign-up! Easy access to unit we were assigned! Carts to move items nearby -- Site even has clean restrooms near unit -- a big PLUS!

Rick Tough

2 years ago
rating 5.0
The staff I dealt with were all very efficient, friendly and helpful. Good company to deal with!

Christopher Flores

2 years ago
rating 5.0
Jessica was great! She made the check in process quick and painless.

Carlon Burt

2 years ago
rating 4.0
The experience was uneventful. Everything was taken care of and we didn't have to worry about anything for two years. The only draw back was they raised the price every year.

Nataly Alvillar

2 years ago
rating 5.0
They were always polite and professional. I had no problems while I was deployed and it was stress-free experience. Tip: keep in mind that they do not offer refunds so if you need to change from a monthly rate to a weekly/daily rate, let them know so that you are not charged beforehand.

Jill Mudge

2 years ago
rating 5.0
It was easily accessible off of the freeway and very convenient. I had plans to leave the state for a long period of time, which ended up exceeding a year. There was no doubt in my mind that my newly purchased furniture and priceless belongings would be safe until I was able to retrieve them. The facility is very secure, clean, and well-kept. It was a few extra bucks more than I originally planned to spend but was well worth the piece of mind. I guess it's up to you if you really want to store your possessions in El Cajon to save a dollar...

Jody Regan

3 years ago
rating 4.0
Very nice people. Very expensive spaces. Found one for $45 less per month at Scripps Mira Mesa Storage.

Rob Johnson

3 years ago
rating 4.0
Clean, well lit. Office staff is helpful.

Douglas Thomas

3 years ago
rating 4.0
Great facilities and reasonably priced. The staff here are so friendly and helpful! But, access is only until 8pm...

Shannon Brown

3 years ago
rating 5.0
Thanks to the A1 Storage team in Mission Valley for being so nice! We've been renting out a unit for a month for the past three years and keep on returning to this A1 Storage since they have the best team. Big thanks to Patti for always being so helpful!

Jeff Hopkins

3 years ago
rating 5.0
I am very satisfied with this storage facilty. They are fairly priced and very clean, the only two things im really concerned about in regards to a storage unit.

Jonathan Cardeiro

3 years ago
rating 5.0
I didn't quite know what to expect from a self storage facility, but I was pleasantly surprised by my experience. The front office staff members were very friendly and welcoming, they engaged with me as soon as I walked in. The check-in process and review of policies was very easy and clear. The lady that helped me check-in was very kind to show me how to access the storage lot as well as my storage locker. Overall I was very satisfied with my interaction with the staff as well as my storage locker facility. I feel that my belongings are very safe in the care of A-1 Storage!

Saracia Shannahan

3 years ago
rating 5.0
Patty, at MV location, said that it would be easy to check in and get the movers in to work quickly. She was right. Professional and courteous and knows her business. Kudos.

Gerald Palmes

3 years ago
rating 5.0
I went here last Sunday and was able to drop off extra boxes/misc items from my apartment to allow for more space. I was in and out rather quickly and was happy with their service. The staff was super friendly and informative.

Candice Kline

4 years ago
rating 5.0
We had a great experience renting our 10x10 from A-1 on Frazee Road. Every worker that we came across was friendly, helpful and listened to what our needs were and tailored their assistance to us. The grounds and facility were clean, easy to get in and out of and safe. I would highly recommend this facility to anyone wanting to use a space for a short time or long time. It's centrally located in San Diego and was very close for us. They're doing a fantastic job!

Onochie Ani

4 years ago
rating 5.0
Thank you A1 Storage! This service is awesome and so is Patty Morgan!! I appreciate you and your awesomeness over the phone and in person. Thank you for sharing your great energy with the world!

Michael McCracken

4 years ago
rating 5.0
I reserved online, was driving a truck into town from north of LA. Due to traffic, I showed up at 6:02pm on March 5th. The office closes at 6pm, but the lady who was working there (I apologize that I can't remember her name) saw me looking desperate outside the door and stuck around for another 15 minutes to check me in. Her kindness absolutely saved my move, and left me with a great impression of the service at this location. The facility is clean and in good shape, and the drive-up unit I rented is exactly what I needed. There's a restroom near my unit, which is convenient, but it was locked at night when I was loading, which was a bummer. The only surprise I had was that the unit doesn't have any lights, so we had to point a car's headlights in so we could see what we were doing at night. I came by another day when it was light out and it's fine then.

German Hernandez

5 years ago
rating 5.0
Emma i is a great manager, you would be lucky to have her. Great customer service, very friendly

Scott Maloney

5 years ago
rating 5.0
Director of First Impressions - Kaela was a pleasure to deal with and made the process of renting a storage space quick and easy. I recommend this A1 Storage.

Tiffany R

5 years ago
rating 5.0
Great place if you need a storage rental. No hidden fees. From beginning to end the customer service is great and process is very easy and straight forward. I would definitely recommend this place.

Pattie Anne

5 years ago
rating 5.0
Having to move from Tampa, FL to San Diego, CA I had ordered my unit online. In addition I would not be in San Diego when my belongings arrived. Darlene who worked with me the whole time was indispensable........She took so much time reassuring me that everything could be taken care of with my brother there to assist the movers. Darlene kept me informed of everything that needed to be done each step of the way. The facility is clean and well maintained, and so easy to move your belongings from a truck into the unit. I wouldn't use another facility, this one has my complete confidence. Thank you Darlene for all your help!!!

José Leonor

5 years ago
rating 5.0
I really don't think you can get more helpful than Karen was to me just this afternoon. She fielded my questions on the phone, and, when I arrived there in person, was welcoming, informative in the clearest way possible, and patient with all of my dense-headed clarifying questions. She was cheerful the entire time and earnest to set me up with the right space for my needs. I don't remember the last time I was treated so well in any similar situation.

Stephanie Cardenas

5 years ago
rating 5.0
I had a last minute move to Santa Barbara from San Diego and A-1 welcomed me with open arms. Karen was the Associate who checked me in, as well as checked me out of my unit. She was extremely helpful, and so were the other staff members I got a chance to speak with. I had never had to do a move like this and get a unit, but they were all very helpful. I want to thank you all so much for your excellent customer service. What I miss most about San Diego, are the people, everywhere you go. Thank you, A-1 Team!

Indira Madrid

5 years ago
rating 5.0
I actually found this place through yelp. I looked it up and found great reviews. I am a person that appreciates great service and after reading the yelp reviews, I believed it was the right place for me. It was easy to find and in a great location. It was my first time renting a storage room and had no clue about how to go about it but they were very helpful and informative. Brad was great, he gave me a great deal and cared about what was best for me. I did not feel ripped off at all. I left smiling and was satisfied with my choice to store my personal belongings there.
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rating 4.5
94 Reviews
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Carolyn C.

4 weeks ago
rating 5.0
Awesome customer service!! Same day storage unit!! Highly recommend! No stress needed

Jen Z.

1 month ago
rating 5.0
The staff was very friendly and helpful, and got me set up with a storage unit quickly and efficiently. I really appreciate their service.

Vesta N.

2 months ago
rating 5.0
I showed up with my entire classroom and Jessica was awesome!!! She was honest and gave me the best offer. I was very worried about cost and she advised me...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Se Habla Espanol