7 storage sizes for rent
Office Hours
MON - SAT9:30am - 6pm
SUNClosed
Gate Hours
Daily7am - 9pm
Storage Customer Reviews
Jewel Mucker
4 years ago
This store is amazing. Michelle is great at what she does. She listens to your needs and concerns and works with you. Great service, great rates. I definitely recommend this location.
Sabrina Bowman
4 years ago
Just a short note to let you know how please I am with Michelles customer service. She is always very professional and willing to help. She gets business out of the way first and then makes friendly conversation like an old friend you have known for years. I will not hesitate to recommend the Lynnhaven Jack Rabbit storage location to my family and friends.
Audrey Veney
4 years ago
I've had a unit at this location for years. The manager, Michelle, is very pleasant, personable, and yet professional. She keeps me abreast of important information concerning my unit and safety is at the top of het list. I highly recommend Michelle and the Green Run branch.
La La
4 years ago
Michelle, the property manager IS THE BEST!!! Hands down, truly cares about her customers....I look forward to speaking with her exclusively because I know that she will not only provide me with the professional assistance but also a personal and kind understanding and advice relevant to the issue. She always considers and offers solutions and always does everything with a smile. She does NOT look down on people or treat them any less important if they are in a bind. By far the best storage manager I have EVER dealt with....and I have dealt with dozens as we have moved a lot during our military times. Prices are what the prices are..(industry/jack rabbit standard)...but the SERVICE and EXPERIENCE at this location are EXCEPTIONAL.
Veronica Warren
4 years ago
Mrs.Mitchell is very caring and so awesome she has a,great heart to help others very good customer service always willing to help me in any way she can.Shes the best.Jack Rabbit storage has a great person on their team.
Tiya Clifton
3 years ago
Michelle was awesome throughout our 10 month rental. Always friendly, always helpful, and super knowledgeable about things we needed to do to ensure our smooth military move overseas.
Made a stressful situation less stressing!!
Thanks again Michelle!! Keep up the good work!!!
~Cory & Tiya Clifton~
Stuart Purnell
3 years ago
Excellent Service from Michelle. Thanks for helping us in our hours of need! Highly recommend.
AKIMI DAVIS
3 years ago
I only write reviews if service was horrible or exceptional. My experience with the Lynnhaven location was amazing. The grounds are immaculate and the manager Michell is AWESOME with A SIDE OF AWESOME SAUCE! She made the experience quick and easy! The prices are good too. Michell needs to be cloned!
yamei Melendez
3 years ago
Michell is amazing!!! Felt like I knew her my whole life. Best experience Ive ever had!!!
Octavia Wright
3 years ago
I love this location. Mitchell Johnson is very polite and very professional. She takes care of all my jack rabbit needs with a smile. I would refer anyone to this location.
chris simmonds
3 years ago
Michell is very friendly, easy to work with and has great tips for storing pieces. Much happier here than my previous rental.
Ashley Hart
3 years ago
Michelle the manager is such a delight. Shes very helpful and explained everything to me. Come here to lynnhaven the prices are great and everything is nice and neat.
Aitya Hoggard
3 years ago
I lovvvve coming to Jack Rabbit! Michelle customer service is excellent. She take her time and explain each unit price. She even went the extra mile at calming client who I there that was worried about putting his things in storage. If your looking for storage opitions go see Michelle she will take care of you.
Kendra McClain
3 years ago
This morning has been hectic and Ms. Michell has really made me smile and my transaction seamless. I truly appreciate her great personality and customer service. She took great great great care of me and explained everything I should expect perfectly. Thank you so much!! One big thing on my checklist completed with no stress.
Deborah Jones
3 years ago
As I drove in the associate came back and opened up the office ( he had been enroute to some task). Mike was very informative and professional, courteous and friendly. I rented a secondary unit as I didnt think that all my boxes will fit into the unit I have at public storage. I shall most likely get a bigger unit here and move out of public storage and mike is the reason why
Brenda Salazar
3 years ago
I was very impressed with the friendly gaurd, helped me and he didn't even know me. Made my life so much easier.
Mike C
3 years ago
I have rented with Jack Rabbit before at another location, and although the previous location was satisfactory, my experience at the Lynnhaven Jack Rabbit is stellar. I frequently rent trucks from this location, and Michelle has been great at reserving a truck for specific times. Michelle is a people person, and goes out of her way to help with problems.
I was surprised to read another review about this location that was negative. And the complainer HAD NOT EVEN PAID HER STORAGE BILL. In my opinion, once you stop paying your storage bill, by definition, you cease being a customer.
I am pleased that Jack Rabbit management stood by Michelle, rather than clinging on to that ridiculous myth that the "customer is always right". This complaining occupant ceased being a "customer" when she ceased PAYING for services. Non paying occupants are an administrative burden who drive up the cost for everyone else. 3 cheers for Michelle and Jack Rabbit Storage.
D Rogers
3 years ago
I had made a reservation for my dad that is moving here from Northern VA. We got to the location and the space I reserved was waaaayyyy to small. Sarah took me and showed me a different space and made the transition to a new space so easy.. Thank you Sarah for the help and making it so easy to rent with Jack Rabbit.
Ron Sherrill
2 years ago
Love love Michelle. She is always so helpful and friendly. The property is always clean. Im glad I chose Jack Rabbit!
Nicole Banks
2 years ago
It was quick and easy process! I was able to get a storage unit and rental truck in the same day. The employees were extra nice and accommodating! Appreciate them for everything!
Roderick Untalan
2 years ago
We had the best experience leasing a storage unit and borrowing their complimentary truck. Even last minute, they let me use the truck so my belongings would not get rained on. Very friendly and accommodating top notch customer service. Sarah and Michelle are stars! They really made our move super easy. They were empathetic and it felt as if they were our long time friends looking out for us. Jack Rabbit you rock!! Love you guys!!
Gerald Davenport
2 years ago
Michelle was one of the best! Best customer service one could ask for. Will come back anytime....
Cardell Patillo
2 years ago
This was the most amazing customer service experience . I will recommend this storage facility to anyone in need of service. Michelle is the best !!
Michael Kreiselman
2 years ago
Nice friendly staff, fair prices, and a great place to store your stuff!
MELISSA SMITH
2 years ago
Highly recommend! Retired military and I still use them today, every deployment I never worried about any of my items when I was gone and that was one less thing to worry about. Excellent staff and team, the storage units were clean and free from rodents, unlike other that I have been through. They also had 24hr. Units that fit my needs. Location was also a plus, it wasnt located in an area I wasnt fond of at night. I highly suggest to that you check it out. Maybe one of the best keep secrets in VA Beach
keith corillo
2 years ago
I rented the moving truck & unit from Michelle She is a pleasure to deal with. Decent prices and great personality. Cant go wrong. Would recommend her to anyone.
Robert Taylor
2 years ago
It was easy to get there and to retrieve my stuff I need and to exit out the storage facility thanx
Traci Whited
2 years ago
I have been renting with michell for over a year now and she has been wonderful, friendly, and always helpful
Thomas Orr
2 years ago
Very clean and well kept property. Thanks to the manager Michelle for walking me through everything and making my very stressful time so smooth and easy. If you need storage this is the Jack Rabbit to go to and let Michelle get you all set up! She even made me a cup of hot coffee!
jamie dunklin
2 years ago
Ms. Michell is great. She helped me meet all my needs! Excellent customer service
Mariana Mosley
2 years ago
Michelle is awesome!! We have been using this storage facility for over a year and Michelle is always courteous and provides excellent customer service!
Angie
1 year ago
I Highly recommend this facility. Very clean & well maintained & a feel safe environment. Ive had the joy of speaking with Michell several times. she is always so cheerful, very helpful & welcoming.
travis malchak
1 year ago
Great customer service. Very friendly and very accommodating to all needs. Great service for a great price. Would definitely recommend.
Kali Davis
1 year ago
The Lynnhaven location has been nothing but phenomenal to work with. Miss Michelle in particular, is always professional and has always went above and beyond to make sure we are satisfied. I would definitely refer this location to anyone looking for storage options. Clean, easy but secure access, and as always, that customer service is on point!!
Jim G
1 year ago
Trust these reviews...this place is amazing!! Staff was so helpful, and amazingly friendly. They were a key part in coordinating some last minute storage and moving issues. Cookies too :) Facility and units are clean and well laid out with plenty of room.....Highly recommend!!
Felicia Carole
1 year ago
Michell is the best! She is informative, accommodating, friendly, and very helpful. Whenever I have a question, she is always willing to provide top-notch service. About the site - the facility is clean and protected and I'm grateful I selected this one for my storage needs. I highly recommend this location.
Honey
1 year ago
I enjoyed speaking with Michell. I would recommend storage here for anyone. It was a quick in and out getting a storage with her. She was able to provide me with a space based off the items I was storing.
Perriae Wright
4 years ago
Extremely Satisfied... with the friendly, professional, and helpful staff, cleanliness of the location and easy access to my unit. Stop by to experience world class customer service. Let them know I sent you
Bamville Entertainment
1 year ago
I love this place. Customer Service was great when I needed a storage unit.
Shamece Cross
1 year ago
The manager Ms. Michelle has been awesome. I had defaulted because I had a lot of family and job issues at the time and she helped me get through it and walked through the entire process with me. I couldnt have thank her enough.
Perriae Wright
4 years ago
Extremely Satisfied... with the friendly, professional, and helpful staff, cleanliness of the location and easy access to my unit. Stop by to experience world class customer service. Let them know I sent you
Soufside Trell
1 year ago
First time storage renter. The Jack Rabbit family helped me make this transition as easy as could be. Ms. Michelle was extremely knowledgeable on every question I had, professional, kind, and patient with me throughout the entire process. Highly recommended!!! P.S. Go Pack Go!! Lol
Matt Miller
1 year ago
The staff is very knowledgeable and able to take care of your needs and most importantly friendly and communicative Michelle is the best!!!
Joshua Evans
1 year ago
Everyone was friendly and I got to use the truck for free for 25 miles! Thank you!
Larry Joshua
1 year ago
Jack Rabbit was great for being a first time renter!!! The lady Ms. Michell is the sweetest more coolest person you will meet!! They welcome in like family! If I need to a storage unit to rent, Im going to them!!!
Tia Medlin
1 year ago
I was at jackrabbit on Lynnhaven for just under a year. my unit had a mold issue and I ended up leaving a lot of thing in the unit once I moved out. a few days after I moved my car broke down and I couldn't get to the unit to remove the rest of my stuff. management not only waved a month's rent for me but once I wrote them permission to throw out the rest of my stuff she took it upon herself to dig threw all the stuff and get my Costa Rica (the only thing I cared about that got messed up)took it home and washed it and it looks AMAZING. thank you
gabriel garcia
1 year ago
Sarah gave us the best service ever! From start to finish she was very friendly and as helpful as can be! The prices are way cheaper than other storage units! If you need storage and want great service come on the weekend while Sarah is working!
Truu Integrity
1 year ago
This the second time I had to store my stuff due to deployment.. I never felt comfortable leaving my stuff behind until I came to Jack Rabbit and honestly it had a lot to do with Ms. Michell.. She reinsured me that Ill be taking care of and so will my things.. I truly appreciate that..
Cortlin Mardis
11 months ago
Quick and Easy process, excellent customer service, 10/10 would recommend, and Michell really made the process smooth.
Messiah Lockhart
11 months ago
Michell Johnson is very helpful. She has the best customer service I've had in a long time. I told her exactly what I was looking for and she was very informative about pricing and size to accommodate my needs. She took me to look at the space and she was correct. 5 stars all day long.
Derrick Demps
11 months ago
Ms. Michell is the best quick fast and easy service, will comeback for all storage needs
Alis Cerrahyan
10 months ago
I've never met a more caring group of people. The entire Jack Rabbit Storage facility crew made my moving experience a good one. I highly recommend using them. This review gives me a chance to thank them...
Earl Wilson
6 months ago
Michell was very pleasant, and knowledgeable. Made our troubling time much easier.
Lexus Hatley
6 months ago
I went to see about a space and Michelle let me know that she didnt have anything available at this time. She said she could check other locations that are close to her. She gave me a couple other Locations that possibly had a unit available. I told her this was my ideal location because I drive right by here every day. Michelle took my number and said that she call me when a space comes available here. I told her perfect that works for me. I told her that I would check back with her closer to the moving date. Thank you Michelle for being patient and understanding of my needs. Great job
Mark Thurmon
5 months ago
Can I even begin to tell you how much of a blessing Michell has been to me while transitioning during this pandemic. She made things as simple as possible and helped me along this journey. I am very thankful for her and I highly recommend you go to Jack Rabbit for storage. I cant speak for all of the Jack Rabbit locations but the one located on Lynn Haven is perfect.
John Dyar
5 months ago
Michell was absolutely AMAZING! Moving is always stressful, and she came through and was able to provide everything I needed in one place , when other places couldnt! I was in and out in no time with a unit and a truck! Thank you Michell! YOU ARE AWESOME!
john victoria
4 months ago
This will be my 3rd storage unit that i ever had and by far the best staff you could ever asked for. The manager and her staff are super friendly and provides good customer service ! I had a unit here from December 2019 until August 2021, never had an issue
Daniel Bertozzi
3 months ago
This place is awesome! Extremely nice staff, Michelle is awesome. Prices are very reasonable and I would recommend to anyone.
Priscilla
2 months ago
Ms. Michelle is the best! She was able to get us a unit when no one could!!! Plus, she reminds us of when our payment is due, which is great cause with 4 little ones running around and tons of stuff to do I can be forgetful!!!
Marcel Mitchell
1 month ago
Ms. Michell is the most knowledgeable, experienced and professional manager I have ever met in the storage industry! There's never a problem and if it is, she stops it before it is! And her attention to detail and customer service is out of this world! Fantabulous manager, love her to death!
Jake Zapien
2 months ago
Mitchell was great with the whole process. Quick and easy. Explained everything
Priscilla Parker
1 month ago
The manager is a very friendly and helpful.The area around my unit was always nice and clean.I was a customer for over 3 years and loved the friendly reminder text. I would definitely recommend this storage site to all of my friends and family. Just ask for Michelle, she always there with a smile.
Ash Moise
2 weeks ago
Michelle is a wonderful representative.
She prepared my unit and my truck. She demonstrated exemplary service. She is punctual and thorough. Was in tune with me. I didn't even have to think. She thought for me. I needed this at this difficult time in my life.
James Stephenson
1 day ago
Ive been storing here for years and Michell is great! Thanks for great customer service and always willing to help and keeping an eye on my stuff
Agnes Smith
1 week ago
Jack Rabbit Storage is a great place to rent. Michelle did a fantastic job helping me with rent a storage unit.
Nate Mastin
4 years ago
People are awesome, great customer service. Should offer military discount since well, that's most of us that have stuff in storage. Also I feel my stuff should be accessible 24 hrs a day. Do both of those and you get 5 stars all day from me. Michelle, you're great!! Keep up the good work!!
Lisa Kirkman
3 years ago
Ive had my storage for a few years. Michelle excels at customer service. Im living out of town and every time I have a question or concern she handles it professionally and makes me feel at ease. I was amazed that she remembers everyones location. I was stressing when I had problems with my lock and the office was about to close Michelle patiently took time to resolve my problem. It would be great if a lot of other businesses valued their customers like she does.
Shayla Haith
3 years ago
Clearly its michell responding to these reviews
Because nobody reached out to me about my prblm as I requested there was no delinquent michell returned my payment Because she didnt want to bring her lazy self out the office to unlock my things horrible place they follow there own rules and will have a lawsuit soon ,
AyannaKM
2 years ago
Property Manager Michelle has horrible customer service. Told me if I just, shut up and listen to what she had to say, that she would assist me. She should be fired.
Storage Facility Amenities15 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Exterior LED Lighting
- Extra Tall Ceilings
- Free Move-In Truck
- Gated Entry
- Indoor Vehicle Storage
- Interior Hallway
- On-site Management
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Roll Up Doors
- Truck Rental
Lori Gross
4 years ago