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A-1 Self Storage

26390 Forest Ridge Dr, Lake Forest, CA 92630

Office Hours Now Open
  • MON - FRI9am - 6pm
  • SAT9am - 5pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

marie kane

1 week ago
Great customer service from Crystal. I feel safe here and the property is very clean.

Richard Burnett

1 month ago
Have been a tenant for a long time have enjoyed renting here they have great customer service crystal has been super helpful

Jonathan Rivers

3 months ago
Easy to acquire Storage unit, market value on storage unit cost, facility is very clean and all equipment works ( Elevators and Hand carts)

Isabel C

4 months ago
Billy was amazing and the service was top notch. The place is very clean ...very organized ...very well secured but overall the service is the best in the business. Thank you for making this process so seamless....... ****NEW POST******** After 6 months of storage with A1 I have to say that it was by far the best experience any new customer could have. Ive never done this before and didn't know what to expect, I did my research and found excellent reviews about A1 storage and 6 months later Im as happy as I was the day I walked in and met Billy. :) The facility is incredibly safe, secure, clean and easily accessible. The staff is friendly and always willing to help with a smile!!!! Thank you A1 Lake Forest for an amazing storage experience!!!!

Ramon Ramirez

4 months ago
This place is amazing. The staff us very professional and courteous. I will return when I am in need of a storage unit.

Alessandra Martinez

5 months ago
Im seriously so glad I found Crystal here at the A1 Storage! She was so incredibly helpful and very sweet and made my day so much easier! Its nice to see there are still good hearted, kind people in this world! Awesome, easy and reliable!

Lorena Martinez

6 months ago
Great Service, Crystal and Thomas gave me an excellent service. I'll definitely recommend this storage.

Carlos Bamaca

6 months ago
Crystal was super friendly and helped me get my storage and made the process pleasant. Sweet girl highly recommend

Jami Beschorner

7 months ago
Quick to check in and go over the paperwork. Crystal was super friendly! The facility is very clean.

Freddie Rogers

8 months ago
Great experience renting here . The manager Crystal saved me some money and was very pleasant to deal with. Highly recommend this facility

Jacob Keen-Jensen

8 months ago
Crystal was very helpful. Found me a storage unit to fit my needs right away. Very clean facility and conveniently located. I would recommend.

moanaloa1

8 months ago
Very happy with my experience! The office staff was extremely helpful and friendly, and the facility was clean and safe. I didnt worry about my belongings being stored here at all. I felt like the prices were reasonable as well. I would definitely use them again!

Vina Vu

9 months ago
What happened to Billy? He had the best customer service skills and was the whole reason I have come back to this place time and time again. I hope the new person is as just as good and easy to deal with as Billy was because if they are like the lady that was there before Billy, I'm going to be disappointed. This place is great. It's clean, well lit and they have the best access hours. Billy is wonderful! He takes the time to work with you and he always finds solutions to any issues you may have. This is my boyfriends and my third time coming back to this place because it's the best storage facility in all of OC! I currently have three units there and everytime I had to ask Billy for his help getting the best rate, he always gives me a list of different options and let's me see which works best for me in terms of keeping costs reasonable! It's good, hard working people like Billy that really make customers happy to come back year after year to A-1!

Isabel C

9 months ago
Billy was amazing and the service was top notch. The place is very clean ...very organized ...very well secured but overall the service is the best in the business. Thank you for making this process so seamless

ryan bennett

9 months ago
Extremely helpful and courteous staff. Very secure and clean facility

Greg Lara

11 months ago
I had to move out of our shipping, and receiving three months ago. putting therapy machines in 11 storage facilities in Orange County costing me about 7000.00 monthly. We finally moved all the machines to San Diego. in a very affordable situation. Billy is the best, of the best, very kind, efficient and responsive to the clients needs. I recommend this facility, highly because of the manager here. Some of the other competitors I would not give a plug nickel, of my money ever again.

William Berleen

1 year ago
Billy the manager has to be one of the most proficient people I've met in his position he's courteous he knows what he's talking about very polite

Sheherezad Shashaani

1 year ago
My experience of A-1 Self Storage has been very wonderful. The staff are very accommodating. And I've had an excellent experience with the Site Manager -Billy- Who is very professional, helpful, kind and always accommodated me with all my Storage needs. Under his supervision, this facility runs very smoothly and I am very grateful to him for that. I have used this storage for the past four years and I find Their prices very reasonable for the type of facility and the service they provide. I highly recommend them.

Vina Vu

1 year ago
This place is great. It's clean, well lit and they have the best access hours. Billy is wonderful! He takes the time to work with you and he always finds solutions to any issues you may have. This is my boyfriends and my third time coming back to this place because it's the best storage facility in all of OC! I currently have three units there and everytime I had to ask Billy for his help getting the best rate, he always gives me a list of different options and let's me see which works best for me in terms of keeping costs reasonable! It's good, hard working people like Billy that really make customers happy to come back year after year to A-1!

Jesika Nguyen

1 year ago
I had a great experience at A-1 storage in Lake Forest. It was easy, convenient & reasonable with pricing. When I no longer needed my unit due to moving, the cancellation process was very simple. We came across one issue with it but it was dealt with immediately and I received a credit a few days later. Billy is so friendly & understanding. I definitely recommend A-1 Storage in Lake Forest to everyone!

Brianna Armstrong

1 year ago
Billy at A-1 storage has been very helpful to us with our storage needs and has made the whole process easy. He is professional, respectful, and wants to please his customers.

joseph santos

1 year ago
Excellent customer service experience with Alysa! Great place!

Catherine Hartman

1 year ago
EXCELLENT CUSTOMER SERVICE! Highly recommend. Easy to get in and out and extremely clean.

Josh Fair

1 year ago
Awesome storage and open earlier than most others and a little later...

Jay Hunger

1 year ago
Very nice storage. Billy was very fast and friendly. Great Value.

Steve Perkins

1 year ago
Billy was awesome! Very helpful, accommodated our late arrival, and went out of his way to ensure we were completely satisfied.

Stu Hoover

1 year ago
Cool automated machine for check in so it's open late

Daniel Tillman

1 year ago
It's a storage facility with nice people. Billy mostly helped me and was nothing short of helpful and courteous. I would recommend A-1 to any of my friends who need to use storage.

Danny Jones

1 year ago
Great front desk guy (the southerner lol) they are open ater than everyone else in the area, priced right. Got nothing bad to say about them

Jared Gardner

2 years ago
Billy was great. Had to change my unit twice and he made the process super easy and smooth. Also had a 28 ft trailer and he was very accommodating in how we were able to park it and leave it. Awesome place. Will use this place for all my future storage needs.

Joe Conley

2 years ago
Excellent staff, clean facility. I needed a big unit for all my stuff, went to A-1 and billy really helped me out. Found me the perfect unit and the paperwork went really fast. Billy was so professional and courteous and a real joy to speak with. Definitely will recommend A-1 to everyone I know.

Doug Clair

2 years ago
Great storage facility! Very happy with the service I received.

Jason McDonald

2 years ago
I found it to be a very clean facility. Inside was neat and had very good climate control. I felt my belongings were always safe and secure. I think the only small problem I had was that I always had to step out of my car to type in the gate code to drive in. I thought the key pad was too close to the gate and was a little out of position. Staff was always friendly, helpful and knowledgeable.

Dori

3 years ago
Great facility!! Been there for years, recently downsized to a smaller unit. Billy could not have been more helpful! Gave me a great price and terms...whole process was quick and painless. the facility is clean, well maintained and great access. If you need storage I recommend A1- ask for Billy!

Natalie Carr

3 years ago
I can not recommend this facility more! Billy was SUPER helpful and really went out of his way to make our more easy! It makes it super convenient that all of the units are drive up, and their rates were great! Thank you A1 storage for everything!

Keri Stroum

5 years ago
This is my 2nd time having a storage unit, so when I decided to use A1 I was NOT disappointed. Maricela was extremely helpful. She went through all the paperwork with me (which is great - that way there is nothing missed). All was good when I left that day. A few days later I realized I needed a bigger unit and Maricela was happy to help me with that. Told me to come on by and let me know the hours they were opened. Upon arriving she had the new paperwork ready for me just needed to sign a few sheets. One day she helped me outside with paying my rent on the computer (she had heard me talking back to the computer about not working for me). I have been there a month now and every time I see her she has a warm smile. I feel safe at that location and the units are very clean as well as the property. Thank you
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Gaby T.

3 days ago
Crystal is most helpful great customer service. Location is great storage unit is easy to get to. Everything looks clean and safe! And they have great...

Cindy V.

4 days ago
I came here at 5pm during the rain and rust all was very nice and helpful. I looked at two different sizes and received excellent customer service. The...

Kera K.

4 days ago
So easy to get here. Awesome units. Perfect rates. Crystal was awesome too!!! Look forward staying here

Todd K.

1 week ago
awesome service right away ! crystal and Lucy showed me around the facility is clean and looks safe. they also gave me a great discount for the first month

JM L.

1 week ago
Nice clean facility and the staff is very friendly and helpful! Great access hours as well from 6 am - 10 pm

Hannah R.

1 week ago
Super easy, great staff! Location and facilities were perfect. Climate controlled and well within budget.

Karim C.

2 weeks ago
I rented unit online and it was super easy . Crystal was friendly and helpful . The unit was clean and overall looks like its in great shape

LeLani A.

1 month ago
Crystal is amazing! Friendly, knowledgeable, helpful and sweet! They have long access hours

Sterling S.

1 month ago
This place is clean and smells wonderfully! Crystal, the rental agent, is kind and knowledgeable. I love the availability of the 24 hour kiosk.

Julie B.

1 month ago
They have always been so helpful to me. The manager is awesome and its easy to access 24/7 which i love.

Wendy G.

1 month ago
Called and spoke to Noel who was awesome. Gave me great rates and had my info ready for when I met Crystals at the property. She showed me around, listened...

Mary G.

2 months ago
Great storage place. Really nice staff. Had a unit other place, and switched. Much better here. Crystal is awesome!

Bethany M.

3 months ago
A-1 storage is an amazing place from the moment I walked in the girls at the front desk Krystal and Teresa where so helpful and accommodating great customer...

Mark C.

4 months ago
Crystal & Teresa have been an absolutely pleasure to work with! We are so happy we went with them! Highly recommend this facility & this staff!

Tracy L.

4 months ago
After searching the local area for a storage facility, I decided on A-1 and am really happy I did! Front desk was really nice and helpful. The grounds and...

Megan M.

4 months ago
Came here last minute to rent a storage unit, Krystal was so informative and helpful! The office is organized and the storage areas look well kept and...

Alessandra M.

5 months ago
I love the service at A1 storage! It was super easy to get my rental unit. Crystal, helped us and was so friendly and found us the best rate possible for...

Jabari S.

5 months ago
Great staff at this self storage, Crystal was really helpful and also very polite . She has great energy . I was directed to the storage I was going to...

Branden C.

5 months ago
Crystal and Teresa went above and beyond with the customer service they provided my family and I. They both really made this process fast and easy when we...

Kristina W.

5 months ago
Crystal helped me get all checked in & made the process very easy! I would definitely highly recommend!!!

Katie A.

5 months ago
I stored my items here for a year and have to say, the service and attention to detail provided by the unit and the unit's staff were fantastic. The...

Stacey Z.

6 months ago
My husband and I recently rented a storage unit here and the office manager, Crystal, is a pleasure to work with. She made the experience easy. This...

Steve N.

6 months ago
Why do you guys charge extra for air conditioned units when the ac is barely running in that part of the facility. It used to be nice, crisp and cool since...

Cresta N.

7 months ago
Happy Dance!! Just rented a storage until here for the 2nd time. Crystal was so helpful I recommend you rent from here also.... You will be happy you did!!

Catherine V.

7 months ago
Great prices for all our packing needs. We found all the perfect size boxes and glass sets to protect all our glassware.

Jeff W.

7 months ago
So far my experience at A1 has been too notch! Staff is friendly and accommodating, units are immaculate. 5 stars

Chance K.

8 months ago
Rented a unit at A-1 Self Storage this afternoon. Manager Crystal was wonderfully helpful and showed us options to best meet our needs. Great facility and...

Kassy P.

8 months ago
Service was impeccable and the manager was soooo sweet and answered all of my questions and helped me as efficiently as possible with everything I needed....

Bobby H.

8 months ago
I am a current customer at this facility and I have to say GREAT job A1 at hiring a new manager. She is awesome and super helpful. She is in the office when...

Cesar R.

8 months ago
Made an online reservation for a 1020 went to look at the unit I liked it drive up easy access the wonderful manager Crystal was the one that helped me...

Mike P.

10 months ago
I had to use an storage for the first time and A-1 storage in lake forest was the closest to me. The service I received was excellent and the manger cares...

Susan F.

1 year ago
The customer service at this location ROCKS! When you live faraway, we were in Florida, and there are issues needing immediate attention and you have no one...

Ayna T.

1 year ago
I don't write too many reviews but I felt this place deserved one. As I was going through a major life transition, I needed space to keep some of my things...

Heather H.

1 year ago
Better late than never. Wish I'd tried A-1 before/instead of CubeSmart. Billy, the manager, is fantastic. He is very professional and reasonable. The...

Carol R.

1 year ago
I have used this specific A1 Storage location many times. The reason I continue to go back and refer other people is because of Billy who is always...
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Storage Facility Amenities8 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Se Habla Espanol