9 storage sizes for rent
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Office Hours
MON - FRI9am - 6pm
SAT, SUN9am - 5pm
Gate Hours
Daily6am - 10pm
Storage Customer Reviews
lamberto bergini
1 month ago
My name is John. I enjoyed using the storage on Monterey and Lewis Road close to a year.
The Staff Jo Ann and the Remainder of Staff all were Super Professional.
This place was well organized and SUPER CLEAN.
I RATE THIS PLACE A 7 STAR : * * * * * * *
Should I be needing a storage in the near future, I WILL DEFINITELY GO TO THE LOCATION ON MONTEREY AND LEWIS ROAD, IN SAN JOSE.
James Plascencia
3 months ago
The employee joanna and the other Hispanic female that refuses to give her name are highly rude and do not meet the professionalism in customer service. I asked both of them to stop calling me and will take care of my billing after I'm done with a lose of a love. The other young Hispanic female that refuses to give me her name kept calling while attending a funeral wake leaving harassing phone calls and voice mail messages with the repetitive calls of 6 times during that day. I asked joanna to stop calling me and that I wanted details to purse in a complaint. None of the employees are respectful and are highly rude. Homeless people use the restroom to bath and reviewed my paperwork with my lawyer and nothing in the paperwork I signed or was given mentions of a 1 self storage employees are entitled of harrassment.
Stephen Thomas
1 year ago
My my experience was awesome and courteous.this place is well organized.and the staff there are very polite.
Delia Corchero
1 year ago
This storage service is professional and clean. There were always staff available to help. I had a bad experience with a lesser storage place before I came to A-1. The sense of reassurance I had every time I came to retrieve something and all of my possessions were still there safe and sound. I am glad I gave them my business for 2 years. I highly recommend this company to anyone who needs safe keeping of their items.
Keo Price
1 year ago
The ladies in there are very rude. They have 0 customer service skills. Its like they hate their jobs. Take your money somewhere else these guys are not easy to deal with.
Luz maria Garcia
1 year ago
Very badly service,someone stold my stuff from the elevator and the cameras dont help see who was it
Rena Clark
1 year ago
Excellent facility with a great staff. I looked at several places but rented from this place because it was clean, they had good storage options/ prices and the staff members were helpful. There are flat carts you can borrow if you need them. I stored my items for 18 months and whenever I contacted them - usually by email -they were quick to respond. Thank you A-1.
Bob Gaebler
1 year ago
Moved right in, but they don't have good latches, so they sell circular padlocks with smaller metal bar diabeter, to swing into the little holes in the too-small latches, that were put in, so the bigger diameter padlocks cannot fit in, just the ones A-1 sells onsite.
liz joblin
1 year ago
Everything was going well since 2014 until about two weeks ago when my unit was broken into. They asked for a list of things that were taken. I haven't done this. I didn't have anything really valuable in there because I had already started removing stuff and taking it to Salvation Army. What's left is old pictures, old cds, old school work and old equipment like an overhead project etc. He ransacked some of the boxes. The rest were clear plastic. you could see what's in there -- a bunch of nothing. Before you rent here make sure you have an inventoried list of everything you put in storage with pics. Update: Was contacted by A1 and they are working to add new security and checking to see if they can do more to prevent theft. I appreciate that.
liz joblin
1 year ago
Everything was going well since 2014 until about two weeks ago when my unit was broken into. They asked for a list of things that were taken. I haven't done this. I didn't have anything really valuable in there because I had already started removing stuff and taking it to Salvation Army. What's left is old pictures, old cds, old school work and old equipment like an overhead project etc. He ransacked some of the boxes. The rest were clear plastic. you could see what's in there -- a bunch of nothing. They said two units were broken into and it happened after 10pm. Before you rent here make sure you have an inventoried list of everything you put in storage with pics. Don't leave anything valuable there.
Yolanda Brown
1 year ago
Awesome Customer Service- These Joselin and Angela were very dedicated to there job.If you not sure on what to look for when storing your personal belongings. After describing our situation they did a wonderful job making sure we got everything we needed including saving us some money. It was a very "CLEAN and SAFE ENVIRONMENT WITH HUMOR ALL IN ONE". The last place that we had our belonging-stole my mother n laws personal belonging, an it torn me into two-knowing that she has passed away 3 years ago. So for me and my husband, they will always be our number one choice. You both need a "raise" You can not find good customer service like this and know the job.
Robert and Martha Sorter
2 years ago
Professionally handled. All questions were answered and information given. We were shown the storage areas available and selected the one that was appropriate for our use. Very easy and well done. Thank you.
Heather Stokes
2 years ago
Great staff and prompt service and ease when I emptied my storage unit. Thanks
tina roper
2 years ago
Staff I found rude and alot of home less people in here after business hours bathing in bathroom that dont rent here how do they get gate codes
kc nguyen
2 years ago
Staffs there were very helpful and friendly. I got to the office just 5 or 10 minutes before closing. They were helping me with a smile on their faces the whole time. They had to stay 15 minutes after closing I think. Friendly, professional, helpful, knowledgeable, patient. Oh, the office was clean, organized and smell fresh. They even have the coffee and water for customers. Was my first time there and like it a lot.
Jacob Milenbaugh
2 years ago
Very convenient. Super nice staff. Moving in and moving out was hassle free. I live in the U.K. so I wasn't able to be there when moving company moved my stuff out of storage, the staff was there to help me through the move. Very appreciative of their support. Would recommend to a friend.
Steven Sharp
2 years ago
Offer large storage spaces although they are very expensive and no power or lights in the outside units. But they sure have lots of spiders and cockroaches that get into your unit, because it is right next to a landscape material company.
Elaine Wright
2 years ago
To whom it may concern :
My service with A1 Storage was
Satisfaction for my needs and
I would recommend A1 Storage
To Family and Friends.
Cj Acevedo
2 years ago
This place is great. clean well maintained the staff is very polite Alona and Sabrina wear very helpful I'm definitely going to recommend this place to other people.
Steven Sharp
3 years ago
There are cockroaches and spiders that get into your storage unit. And they are way over priced. No light or power in the outside units. I wasn't even there two weeks and they raised my rent.
mark salazar
3 years ago
This place is awesome the girls wear very helpful and kind. Coming from another storage I am very satisfied that I switched to this storage it much cleaner and like that I can come to my unit till ten and the Girl Sabrina who helped me was very polite and nice.
Christopher Estrafa
3 years ago
The girls wear really nice clean and friendly I'm going to recommend this place to my friends
Primetime Cassnova
3 years ago
Thestaff here is very friendly with great hospitality compassion Esp the mngr miss ALONA WHO COORDINATES. ALL ASPECTS OTHER MANAGERIAL POSITION HERE WITH DEDICATION DEVOTION N GTEATMANAGERIAL SKILLS N HAS A VERY PLEASING APPEARANCE AND A GREAT PERSONALITYAND IS AN EXCELLENT A-1mngr here na-1needs more staff like her nitsa safe environment torrent a unit from also
Jorge Lopez
3 years ago
Great staff.l and affordable unit. Oh yeah and Maggie and Alona are the best
Andrew Favroth, Jr.
4 years ago
I have only been at the facility for a few days but on my initial visit the people were quite pleasant and informative. I have already recommended a few friends on this facility.
April Rostran
4 years ago
What a wonderful storage location, facility, and staff! This is me and my husbands first storage unit and we were a bit worried about our first location. However, Maggie was brilliant and very inviting and knew just how to make us feel at home!
The pricing per unit was also affordable and this entire place is very reliable. This place is secure, fast, and convenient and you won't be disappointed. :-)
Jon Mojica
4 years ago
Maggie is the best super nice and help me remember to pay on time so I Don't get late fee. Place clean and easy. .
Boris Marcel
4 years ago
Like to say I had a great experience with a1 storage in Monterey customer service is excellent specially Giovanna she went out of her way to make it a good experience for me the place is very clean I'm very pleased . I recommend a1 storage on Monterey for anyone who's looking for a good place to keep their valuable safe I'll give it a 5 star for excellent customer service thank you again.
DatNigga Ivan
5 years ago
Exelent!!! Specially Maggie!! Great customer service and very respectful great employees!!
Jay M.
3 months ago
This place is exceptional ! Joanna,hector, and Josalynn have excellent customer service. The facility is keep nice and clean. The storage is very secured....
Angeleah W.
1 year ago
I never receive anything less than stellar service from the associates. They are always helpful and friendly. Sometimes the people hanging around are a...
Liz J.
1 year ago
Staff is professional and the place is clean. Everything was going well since 2014 until about two weeks ago when my unit was broken into. They asked for a...
Storage Facility Amenities6 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
Casey Furtado
3 weeks ago