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Storage Customer Reviews
jay Hood
2 months ago
BEST !!!!! STORAGE !!! IN TOWN... Wow so Clean They Have , FREE Coffee:) and GREAT Staff ...A+++ Service.. (YOUNG Lady) with Short Hair , Areli I Believe :) 5-Stars !! Service
Fritznpop
2 months ago
I rented a storage unit at this location for nearly 5 years. The property was very clean and well maintained, and the staff was very friendly and helpful. Rent did not go up too much in 5 years, which was a bonus. All in all A1 was a great, affordable storage facility, with very helpful staff and a very secure building.
Is Nadeau
6 months ago
This place is great, reallly. Moving is hard enough and stressful on so many levels. It's refreshing when people go out of there way to help things run smooth. That was my experience at A-1 Storage. Aleli was wonderful! Extremely helpful and Polite! This is the 3rd time I've rented with A-1. For short term and long term.... It's always been easy. Thank you for all your help Aleli!!!!!!
Alvaro M.
9 months ago
It was a great experience from the moment I walked in. Everyone was very friendly and helpful. I remember Valentin, and manager Russell, great guys. Thank you for everything.
Suzy Tate
9 months ago
I had the most professional yet honest experience with A1 Storage on Vineland.
The employee's name was Jaz..
I have dealt with other storage c
read their on line reviews. Thank you Jaz for being so up front ,honest yet professional. I am going to let everyone I know whi rent from others come here. And I know alot of people in our Iindustry.. People should feel proud of who they work for. Jazmine you should feel proud.
Thank you.
Suzy Tate.
P.S.
Also Thanks to the manager in charge who was up front and honest. You should feel proud to have Jaz working in your location.
Thank you and God Bless.
Tgere are few honest people still left.
M Carlson
9 months ago
Bright clean units, and the staff couldn't be more friendly and helpful! Wonderful experience!
Deb Hartle
11 months ago
This facility is well-maintained and very convenient. Russell and Luis have been extremely helpful and considerate.
JDinLA
1 year ago
Luis was very helpful, professional and stayed a few mins passed closing knowing I was coming so I may obtain my storage unit that eve in the event I needed to place anything in it. Facility is safe and clean. The only item I feel needs adjusting is the carts would be nice to use at all Operating hours for those using the facility on off business hours. Two carts could be attached to a token system delivered during office hours and held by a deposit or formal ID card til returned. Just a thought but I understand the obstacles involved entrusting items that could easily be taken off premises but thats why theres cameras to see what client would be doing such a dubious act. Five star non the less.
Anthony Barrera
1 year ago
I rented one of their larger units from April 2016 to January 2018 and had nothing but great service from A1. Their online payments were easy, access was secure, and facilities were clean.
Kevin Mullett
1 year ago
Excellent storage place. It is clean, well lit,the staff is very friendly. I am really happy with this place
Ninj Yang Productions
1 year ago
Great place to store your stuff. Staff are nice & helpful. If I had any place to recommend storage your belongings in North Hollywood California it would be these guys. Plus it's easy to have a good conversation with the staff
Damone Franklin
1 year ago
From the moment i arrived, I was dealt with in a very smooth and comfortable way. I highly recommend A-1 Storage. Never seen such a clean and safe place. Well taken care of. Staff is very attentive and professional. With rival Public Storage next door, you get to see what's good in storage. They have my recommendation.
Josey Montana McCoy
1 year ago
Clean, convenient, and the folks are very friendly! Second storage unit I've had with this location and both experiences have been fantastic! Highly recommend them!
Deanna
1 year ago
The employees and Manager are polite and friendly. The property is ALWAYS clean. Very happy with this location. Would use their service again if ever needed. Recommend this location for your storage needs.
Georgia Middleton
1 year ago
I always had a very clean safe environment to go into. I always felt safe when I needed to enter my unit. Staff was always very helpful & willing to work with me when I needed assistance. I would use this facility again if I ever need a storage unit again.
Arthur Wu
1 year ago
This place is the best storage location in the area. The people are very professional and friendly and the storage rooms are very clean and tidy. The rates are very reasonable and I have been using them for almost a year now. I wouldn't store my stuff anywhere else.
Chanel Kors
1 year ago
The lady at the vineland in north hollywood has a nasty attitude, but the guys have really great customer service. I have been renting my storage area for 5 yrs, I have the smallest space there & every year they go up in cost & that's just because they can, there is nothing that they do to raise the rent every year. I pay $162 now 5 yrs ago I paid $100. Lousy place
Darian Hickman
1 year ago
Good standard experience. They will charge you $10 a month for mandatory renter's insurance even it's already provided via your Amex. Also no prorated billing for when you leave a unit.
Queen Searles
2 years ago
Immaculate facilities, Impeccable Customer Service, Intelligent hours (6:00a.m. - 10:00p.m.)...
Peter Mullen
2 years ago
I this is my second experience with A-1 storage. I've found the staff to be friendly, knowledgeable. the units are clean. The hours are the best thing. Compared to other companies, I prefer A-1
Daniel Stone
4 years ago
The service at the facility on Vineland was excellent, informative, and super friendly. The units are really clean and the place doesn't feel creepy like other storage facilities. I don't usually think about that kind of stuff but this place actually stood out as being really nice... for public storage.
FYI: They'll tell you how to properly place the lock in the door slot, but I noticed most people didn't put them in properly at all which might make your lot easy to break into, PAY ATTENTION. Each lot is alarmed and monitored regardless.
Tiffany McKillop
4 years ago
I had a great experience with A-1. The gentleman at the front desk (Valentine?) was extremely helpful and courteous. The process was quick and easy and I was all processed and moved into storage before I knew it. I would definitely recommend this facility to anyone who is in need of storage.
EvannD L.
1 month ago
Awesome storage . Very professional . Look forward to this journey with them and I'm elated to have chosen a clean, nice staff.
Daniel Y.
1 month ago
The facility is clean and the staff is very friendly. I would recommend A-1 Self Storage for their customer service. It's nice to do business with a place...
Caren I.
2 months ago
I would like to thank A-1 Self Storage 5310 Vineland Avenue North Hollywood, CA Both Valentin and Aleli were very professional in helping me with such a...
Imani S.
2 months ago
Aleli was so helpful in getting us set up with a Storage unit quickly. I came first thing in the morning and she offered me coffee and showed me the space-...
Stephen J.
3 months ago
This is by far the nicest self storage I've been to in LA. It's super clean and Aleli is super nice! I recommend it to everyone! Make sure to stop by...
Christine W.
3 months ago
Valentin was so hopeful with the whole process. Listen to my desire as to what are my needs for storage uses. He showed storage rental to double check the...
Al F.
4 months ago
I have to say there's a lot of storages in storage facilities throughout the city and throughout this neighborhood community in area but I have owned...
terry W.
9 months ago
Aleli is awesome. !!!!!!! Convient location, super helpful and excellent customer service
Andrew P.
10 months ago
Absolutely incredible customer service. Units are super clean, refreshingly air conditioned, well lit elevator access easy parking to unload, great prices....
Emilio T.
1 year ago
The one star is for the customer service. Currently have a storage with them and the area is so sketchy. It may be next to the noho arts district but it is...
Felicia A.
1 year ago
Best storage facility! It's unbelievably clean, safe and it lacks that, "creepy", feeling you get, when you're alone, poking around in your unit.
The staff...
Julianna J.
1 year ago
I have been storing my things here for 6 months and was finally able to move my stuff into my place. What a great experience! The staff is wonderful and...
Ali K.
1 year ago
Out of many options for storage nearby, I settled on A-1 based off of yelp reviews.
I am so glad I made that choice. The people running the place are so...
A.J C.
1 year ago
Great customer service! Great place!
Spaces and the grounds are nice & clean, great security for your stuff!
This location is big yet it feels small and...
Storage Facility Amenities6 Amenities
- 24 Hour Access
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Drive-up Access
- Online Bill Pay
Marco Anaya
2 months ago