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- MON - FRI9am - 6pm
- SAT, SUN9am - 5pm
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- Daily6am - 10pm
Storage Customer Reviews
Daniel Stone
3 years ago
The service at the facility on Vineland was excellent, informative, and super friendly. The units are really clean and the place doesn't feel creepy like other storage facilities. I don't usually think about that kind of stuff but this place actually stood out as being really nice... for public storage.
FYI: They'll tell you how to properly place the lock in the door slot, but I noticed most people didn't put them in properly at all which might make your lot easy to break into, PAY ATTENTION. Each lot is alarmed and monitored regardless.
Tiffany McKillop
4 years ago
I had a great experience with A-1. The gentleman at the front desk (Valentine?) was extremely helpful and courteous. The process was quick and easy and I was all processed and moved into storage before I knew it. I would definitely recommend this facility to anyone who is in need of storage.
Georgia Middleton
11 months ago
I always had a very clean safe environment to go into. I always felt safe when I needed to enter my unit. Staff was always very helpful & willing to work with me when I needed assistance. I would use this facility again if I ever need a storage unit again.
Arthur Wu
1 year ago
This place is the best storage location in the area. The people are very professional and friendly and the storage rooms are very clean and tidy. The rates are very reasonable and I have been using them for almost a year now. I wouldn't store my stuff anywhere else.
Peter Mullen
1 year ago
I this is my second experience with A-1 storage. I've found the staff to be friendly, knowledgeable. the units are clean. The hours are the best thing. Compared to other companies, I prefer A-1
Deanna
10 months ago
The employees and Manager are polite and friendly. The property is ALWAYS clean. Very happy with this location. Would use their service again if ever needed. Recommend this location for your storage needs.
Josey Montana McCoy
9 months ago
Clean, convenient, and the folks are very friendly! Second storage unit I've had with this location and both experiences have been fantastic! Highly recommend them!
Damone Franklin
7 months ago
From the moment i arrived, I was dealt with in a very smooth and comfortable way. I highly recommend A-1 Storage. Never seen such a clean and safe place. Well taken care of. Staff is very attentive and professional. With rival Public Storage next door, you get to see what's good in storage. They have my recommendation.
Ninj Yang Productions
6 months ago
Great place to store your stuff. Staff are nice & helpful. If I had any place to recommend storage your belongings in North Hollywood California it would be these guys. Plus it's easy to have a good conversation with the staff
Anthony Barrera
6 months ago
I rented one of their larger units from April 2016 to January 2018 and had nothing but great service from A1. Their online payments were easy, access was secure, and facilities were clean.
JDinLA
6 months ago
Luis was very helpful, professional and stayed a few mins passed closing knowing I was coming so I may obtain my storage unit that eve in the event I needed to place anything in it. Facility is safe and clean. The only item I feel needs adjusting is the carts would be nice to use at all Operating hours for those using the facility on off business hours. Two carts could be attached to a token system delivered during office hours and held by a deposit or formal ID card til returned. Just a thought but I understand the obstacles involved entrusting items that could easily be taken off premises but thats why theres cameras to see what client would be doing such a dubious act. Five star non the less.
Deb Hartle
5 months ago
This facility is well-maintained and very convenient. Russell and Luis have been extremely helpful and considerate.
M Carlson
3 months ago
Bright clean units, and the staff couldn't be more friendly and helpful! Wonderful experience!
Suzy Tate
3 months ago
I had the most professional yet honest experience with A1 Storage on Vineland.
The employee's name was Jaz..
I have dealt with other storage c
read their on line reviews. Thank you Jaz for being so up front ,honest yet professional. I am going to let everyone I know whi rent from others come here. And I know alot of people in our Iindustry.. People should feel proud of who they work for. Jazmine you should feel proud.
Thank you.
Suzy Tate.
P.S.
Also Thanks to the manager in charge who was up front and honest. You should feel proud to have Jaz working in your location.
Thank you and God Bless.
Tgere are few honest people still left.
Alvaro M.
3 months ago
It was a great experience from the moment I walked in. Everyone was very friendly and helpful. I remember Valentin, and manager Russell, great guys. Thank you for everything.
Is Nadeau
2 weeks ago
This place is great, reallly. Moving is hard enough and stressful on so many levels. It's refreshing when people go out of there way to help things run smooth. That was my experience at A-1 Storage. Aleli was wonderful! Extremely helpful and Polite! This is the 3rd time I've rented with A-1. For short term and long term.... It's always been easy. Thank you for all your help Aleli!!!!!!
Darian Hickman
1 year ago
Good standard experience. They will charge you $10 a month for mandatory renter's insurance even it's already provided via your Amex. Also no prorated billing for when you leave a unit.
Kevin Mullett
6 months ago
Excellent storage place. It is clean, well lit,the staff is very friendly. I am really happy with this place
Chanel Kors
1 year ago
The lady at the vineland in north hollywood has a nasty attitude, but the guys have really great customer service. I have been renting my storage area for 5 yrs, I have the smallest space there & every year they go up in cost & that's just because they can, there is nothing that they do to raise the rent every year. I pay $162 now 5 yrs ago I paid $100. Lousy place
A.J C.
1 year ago
Great customer service! Great place!
Spaces and the grounds are nice & clean, great security for your stuff!
This location is big yet it feels small and...
Storage Facility Amenities6 Amenities
- 24 Hour Access
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Drive-up Access
- Online Bill Pay
Queen Searles
1 year ago