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A-1 Self Storage

8328 Center Dr, La Mesa, CA, 91942

Office Hours Now Closed
  • MON - FRI9am - 6pm
  • SAT, SUN9am - 5pm
Gate Hours Now Open
  • Daily7am - 8pm

Storage Customer Reviews

Teresa M

3 months ago
Great customer service! They were super helpful. I originally reserved my storage unit at the Spring St. location. I was worried that I might what I had reserved wouldn't be large enough for everything I needed to store. They were so helpful in finding me a unit at the Center location, so I wouldn't have to rent two storage units (they didn't have a larger unit at the Spring St. location). Thank you ladies for making my move so easy and uneventful.

Usha Katir

4 months ago
Pinky has been great. Place is clean and convenient. Billing and paying are easy. Very secure. Easy access from Hwy 8 Freeway. Very kind employees. Even received a six-month reduced price without needing to ask. Easy in and out access with a secure entry/exit. Love it.

Sherry Dupree (Varner)

4 months ago
Grace and Pinky are awesome! The Dream Team for sure! Only rent from A1 and couldnt be happier! Clean facilities, carts always available and love the new access hours.

Travis Lane

5 months ago
The staff there was very professional. Grace makes you feel like family. She is a awesome employee.

Tawny Davis

5 months ago
Grace helped us find a storage unit to fit our needs storing household items while staging our home. Grace was professional, knowledgeable, friendly and thorough. She explained everything completely and took me on a tour to see my options. The service was amazing and I would highly recommend the La Mesa Center Dr A1 location!

Victoria Chavez

6 months ago
Great location, friendly staff! My only disappointment is the rental fees go up every 6 months. After a certain point, I had to find another storage unit.

ROBERT ZACHARIAS

6 months ago
Best place to store your items. Clean, safe and the employees are awesome. I have been to lots of storage places and this is the best one.

Kathleen Havilan

6 months ago
Great service at Center Drive! Both Grace and Pinky were very helpful, patient and polite. Grace explained the renting process and we went to view the actual units so I could get an idea of sizes. She explained all the pricing and updated me the next day by phone on availability. Pinky helped me with the actual rental paperwork and procedures. On the day of the move, they were even able to quickly transfer me to a smaller unit with a lower price as I had overestimated the size unit I would need... That is hard to beat! Very clean facility with convenient elevators and wheeled carts for moving things. Thank You!

Maridee Wilson

8 months ago
Very safe secure and clean staff is outstanding customer services enjoyed our stay here best lace to store your belongings

Samantha Tuohy

8 months ago
Great customer service! Always willing to help solve the problem. The ladies sure made my cross country move easy.

B Dunn

9 months ago
I love the location of the facility, it is emaculate inside and out and the management really cares. Grace was very professional and displayed top notch customer service.

jacqueline17ish

9 months ago
Grace is wonderful! She assisted me with my move into a unit and provided the best customer service. Her friendly and caring personality made me feel at ease knowing I had the chosen the perfect place. I am very pleased with the unit I received and the location is great. I highly recommend this A-1 Storage center. :)

John Rogers

9 months ago
Great storage facility! Convenient location, clean facility with friendly staff and they just upgraded by adding larger elevators :-)

Quinn Roelofs

9 months ago
Grace and Pinkie are wonderful! Very helpful and accommodating. I am thoroughly satisfied and highly recommend this place!

AJ Redwine

1 year ago
Great customer service at A-1 on Center Drive. I requested a hold for a unit online on a Sunday. Monday morning Eric called to give me information about the unit and letme know when I could come in to secure it. When I visited the site, I met with Jenn. She gave me a tour and handled my transaction. Both Eric and Jenn were welcoming, friendly and professional. The facility was clean and well lit. I also like how the facility isn't open 24 hours. I trust that my belongings will be safe here. I checked out of my unit at A-1 this weekend. I had my belongings there for over a year. All my interactions with Grace were great. She was always helpful, answered all my questions and was always professional. She even took the time to come out and help me one morning with the elevator when I was thoroughly frustrated. Kudos, Grace!! If I need storage again, I will be back. :)

A Ballard

1 year ago
My mom and I went to this storage on center Dr. Grace was in the office and was very nice, helpful and informative. The storage unit was clean and well taken care of. I would recommend using this place for your storage.

Fred Jacobsen

1 year ago
The staff is always helpful and kind. The facility is kept clean, even the bathroom. We started out with one unit and easily added two more as our storage need increased. The elevator to the 2nd and 3rd floor works out very well indeed. This is the first place anyone in the area should go for self-storage.

kevin Porter

1 year ago
Grace and Pinky were very helpful and energetic. The only thing that bothered me was the price. $85 was way to much and I could find other storage units for $75. The only reason I would recommend A-1 storage is because of Grace and Pinky, if they weren't there I would send people to another unit that is cheaper and just as secure.

Sherry Dupree (Varner)

1 year ago
Grace and Pinky are awesome! Clean facility, carts always available and if not Grace or Pinky would go find one for me! Definitely use again if I need storage space! Thank you

Cris Mediola

1 year ago
I'm giving this place 5 stars because the customer service we received was outstanding! We had called about pricing and then decided to come down to take a look at it. Pinky showed us the storage space and was very patient and bubbly. We reserved that space and when we came to do the paperwork a few days later it was such an easy process. Both girls that work there Pinky and Grace were very attentive to us and made sure we were taken care of. It was such an easy process especially considering my husband is deploying very soon and it was one less stress to worry about when he leaves. Thank you.

Bonnie Jones

1 year ago
This is a great place to rent space. Wonderful customer service

Manuel Navarro

1 year ago
Customer service is amazing. Signing up and closing out have been so easy. Everyone is very nice. I will definitely use their services again.

Justice SMITH

1 year ago
I love this location... wonderful customer service.. fran an LuLu are the best...

Richard Powers

1 year ago
Great service. Clean storage. I'm happy.

Del Toro

1 year ago
I don't write reviews; it's just not something I do. However, in early March, the customer service I received from a lovely lady named Grace at the front desk was so incredibly superb that here I am compelled to write one. Not only was she exceptionally polite and thorough with explaining plans that were suitable for my storage needs, but she was patient and decent enough to go out of her way to graciously show me two different sized units, TWICE at my request as I was being indecisive, and you could tell she wasn't anything but glad to do so.. just an unrealistically sincere human being. I met her for all of a half hour, and left feeling like I witnessed one of the utmost outstanding customer service experiences I've ever had- if she was a waitress, she'd be the one that you'd want to give a 50% tip to. Decent, genuine people like her could be placed in any kind of work environment and excel because she doesn't go through the motions like the majority of people who clock in with the sole motive of getting a check. Management if you can hear me, you lucked out with having her, and hope you treat her as well as she treats your customers.

Molly Rust

1 year ago
Grace was super helpful and accommodating. I was really happy with the service they provided us. We will use A-1 again if storage needs arise!

Danielle Lewis

1 year ago
I had a good experience with this storage place. It's older than the one on spring street but there prices are so much better. We chose it due to the affordable price and special and we only needed it short term. The girls that work at the office are always so kind and helpful. When my boyfriend and I rented a storage the young lady Pinky was such a pleasure to deal with. She was so patient and friendly especially since it was our first time renting a storage. We would definitely use this place again if we ever need it in the future. The only thing I wish it had were more lights in the hall ways. It gets dark and there are no lights in the units. But above all the affordable prices and the excellent customer service is why I would come back.

Judy Martinez

1 year ago

Sarah Castro

1 year ago
The staff was so helpful and just so nice. My husband and I rented a unit here and the girls at the front office were just so helpful from beginning to end. Pinky and Grace were just so friendly and we're able to answer all my questions. When we moved in we couldn't locate one of those moving carts and without hesitation Pinky went and found one for me. The location is kind of in a busy area with tons of moving trucks but besides that, the customer service is wonderful. I will definitely recommend this to forger people!

Michael Collom

1 year ago
Great customer service

Dustin Lametti

1 year ago
A-1 Self Storage units in this location are time-saving because they have the freeway nearby.

Louie Arciga

2 years ago
The entire staff was very helpful, polite, and professional. I won't try another storage facility should I need one again. Thanks again, A-1 Storage on Center St.

Peggy Graham

2 years ago
Everyone in the office has been helpful. My only negative comment has to do with the units themselves. There are no lights in the units. You have to depend on light from the hallway flourescents and they do not provide any light in a larger unit that is down a hallway. Also there are no electical outlets in the hallways, so I cannot use a utility light to help light my unit. Since I wrote the above review several years ago, A-! has changed the lighting so that it turns on with motion and I do not have to turn on a timer at the end of the hallway. It is still dark in my unit, but I can use a flashlight or the flashlight feature on my cell phone.

A Google User

2 years ago
Great customer service at A-1 on Center Drive. I requested a hold for a unit online on a Sunday. Monday morning Eric called to give me information about the unit and letme know when I could come in to secure it. When I visited the site, I met with Jenn. She gave me a tour and handled my transaction. Both Eric and Jenn were welcoming, friendly and professional. The facility was clean and well lit. I also like how the facility isn't open 24 hours. I trust that my belongings will be safe here.

Jimmie Styne

2 years ago
Recommended by a friend when my husband and I were making the transition from our apartments to a home. Great experience all around - from the well-lit facilities, to the helpful girls in the office, to the great location - A+. We will definitely use again. Highly recommended.

Elisa Ostrom

2 years ago
Great front desk service! The ladies were super friendly and helpful. I moved my stuff into my unit quickly and efficiently with the help of the huge rolling carts and the use of their great electric lift! Temperature is great all through out the facility and the lightings pretty good as well. Cold water and cups offered on the office are a definite bonus because as well all know..MOVING IS HOT HARD WORK!!! All in all I am very satisfied with my whole experience thus far and would definitely refer A1 to any of my friends who needed a storage facility.

Greg Main

2 years ago
Great accommodating people! Very good customer service and genuinely nice people. When that's the case it makes any business experience a cut above the rest. Important these days. Thank you for doing a great job! Greg & DeDe Main

Ben Kovacs

3 years ago
Kiara was very helpful. Paperwork was completed quickly. Facilities seem secure and are very clean. Very pleasant experience.

Claudia Engstrom-BOOTH

3 years ago
STAFF at A1 Storage is FABULOUS! KIARA & TARA are a delightful team in the office! They are very Knowledgable w/ A-1's contracts, storage facility, products & pricing. They are always available to assist customers. This "Office Twosome" is filled with charisma & personailtiy...lots of respectful fun & smiles! I'm a disabled senior w/ Service Dog. KIARA & Tara provide me & my dog w/ excellent service! When I needed a second storage unit on the lower level due to my disabilities they contacted me IMMEDIATELY to get me, not only what I needed, but made sure the "walking distance" to storage was conveniently located near easy access for me. This was not part of my request....simply the "caring" ladies watching out for me! I now call them my "GRANDKIDS"...Grateful for their kindness and attention to details! This is a safe environment w/ a conscientious great staff !!Payments are made so easy! Thanks A-1 STORAGE! I now have 2 storages w/ you & highly recommend you! ..Wouldn't leave "STUFF" w/ any other company!

Randall Smith

3 years ago
Could not be happier with the service I received, very friendly and professional! Storage spaces are clean and accessible. I would definitely recommend A-1 Self Storage.

Kate Bennett

4 years ago
Experience? Absolutely wonderful. I came in from out of town thinking I was moving an aunt to a new apartment. Instead I needed to find a storage unit and was able to do so in minutes, at 9 on a Sunday morning. Kiara was fantastic and helped me secure the proper sized storage unit and purchase exactly the right number of boxes, rolls of tape, wrapping paper, etc. I visited the storage unit several times over the next few days and every time it was as if I were their best friend. Friendly, knowledgable, good listeners (lots of sad stories), and access/transport of goods/security were great. Only thing to note is the value of having a strong flashlight for the dark corners of the unit. But other than that, the 'Directors of First Impressions' job title perfectly fit.
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Julie M.

1 week ago
Gr@ce was so patient and helpful so we could decide on the proper size unit. She made the whole process easy. She is very polite and professional, a real...

Briana L.

2 weeks ago
So I needed to find a reasonable storage for my first time starting a storage ever, and it was a great experience. I appreciate Pinky helping me out even...

Sylvia N.

1 month ago
Great service! Pinky is smart, quick on her feet, and sooooo helpful when i come in all frenzied. Thanks!!!

ROB G.

1 month ago
Grace is such a sweet and helpful person.....made the process much smoother.......STORAGE TIME!!

Adriano D.

1 month ago
Great service!!! Pinky is very helpful and has great customer service!!!! Highly recommended!!!

Skeeter B.

2 months ago
Awasome customer service From Gr@ce she answered all my questions and took me around to show me anything I wanted to look at. Btw it was 98 degrees out side

Gun G.

2 months ago
One of the most professional staff I have ever encountered. Grace and Pinky were very helpful and friendly. Excellent customer service. Thanks ladies.

Jane C.

3 months ago
Grace is awesome! What a whiz at multi-tasking during a very busy Saturday. Certainly a much better experience than the Spring Street location.

Renee P.

3 months ago
Grace at A-1 is professional and knowledgeable. Everyone knows moving is stressful. She has a way of putting a customer at ease. A - 1 is a little pricey...

Mean P.

3 months ago
Super nice staff. Grace is the best! Zero issues while I was renting a space there. I like this location because the entrance is not on a crazy busy...

Marin G.

3 months ago
Painless experience. Pinky was great at showing me options to fit my situation and budget. Just moved out Sunday because I have enough room at my new home...

CeCe C.

4 months ago
Everyone here is so friendly and helpful. Thank you Grace for going above and beyond to help me with everything Clean and safe facility. Easy on and off...

Tiffany A.

4 months ago
The only reason I give this place 5 stars is because of the staff at the front office. The level of customer service I get from grace and Pinky are truly...

Julie M.

5 months ago
Gr@ce was so patient and helpful so we could decide on the proper size unit. She made the whole process easy. She is very polite and professional, a real...

TJ W.

5 months ago
Grace and Pinky are awesome! Extremely professional. Made my storage needs very easy. Highly recommend this location.

Andy T.

10 months ago
Great customer service from Pinky and her manager. They were professional and pleasant . They attended to my special needs and were very accommodating ....

Dan M.

1 year ago
Claudia and Grace are simply two incredible individuals. Both are always pleasant to work with and are motivated to help you find the right unit for your...

Sherry V.

1 year ago
Such an easy process! Everything was done online, just went in on a Sunday, met with Pinky, got our lock and started unloading. Pinky is awesome! Very clean...

Matt M.

1 year ago
Grace was amazing. it was clean and well done. the stairs were wide and accommodating for lifting up bulky items and furniture. only downside I saw was that...
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Storage Facility Amenities5 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Drive-up Access
  • Online Bill Pay