11 storage sizes for rent
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Storage Customer Reviews
Fabiola Hermosillo
3 months ago
Awesome Staff and Love talking to Melissa the manager! They are always willing to help out and answer any questions!
SmooothSS
4 months ago
Let me start by saying that I am no longer renting a unit. It was closed due to my issue of paying monthly to keep "stuff" that I haven't used in years. With that said, here is my honest opinion of this location.
Cleanliness - The place was always well cleaned and during my stuffs time there, a fresh coat of paint was even applied before I felt there was the need for maintenance.
Staff - I've only gone into the office twice. Once to open the account and again to close it. Both times they were helpful and courteous.
Cost - It started well, and then kept going up. I think it started at $65 and by the time I cleared out it was almost double that.
Security - Last but not least how safe was my stuff... I never had so much as a concern about my stuff being scouted or taken. Left high dollar items in storage with no concern.
In summary, if we had to downsize from our condo... I would rent from them again.
Charles Smith
5 months ago
Excellent customer service. My first visit was so positive that I rented then & there and did not go elsewhere to compare. Plus, on the unit I wanted they had first month free incentive.
Krizia Berg
6 months ago
Overpriced and they raise rent annually. I was paying $130/mo for an 8x4 by the time I left and it was only $90 when I moved in. They also have mandatory rental insurance and you have to buy a lock from them. But the facility was clean and well managed. The staff were often somewhat cold, but never rude. I wish there were dumpsters outside.
Anahi Vazquez
6 months ago
I hate the fact that if you're late on your payment they don't let you go in your storage. Ive had a storage before and if my payment was past due they would walk you to your storage and let you take what you needed.
Gregory Black
7 months ago
Originally it was 275 for indoors they raised it about $20 a year I've been there since 2015 now they want to raise my rent from 333.00 to 354.00 i am onfixed income that's a lot of money for a 10 x 20 their excuses are taxes and fees. The service is wonderful and they work with me but that is a lot of money
hassan chitsaz
9 months ago
Melissa i want to take this opportunity on behalf of myself, i always refer my friends here. You are always helpful and happy when you help me. You make our day with your personality with your customer service. Priceless. Look forward to working with you and referring more people. Best regard, Hassan Chitaz. People Champions.
Jose Reyes
9 months ago
Is a nice place to save and protect your investments!!!! And the people there is very friendly
Melody Wright
10 months ago
I moved my stuff in the storage unite here before moving out of state. A couple years later I come back to get my things out and they still remember me. Fantastic customer service!
Drew Fox
11 months ago
Awesome customer service and answer all my question totally recommend to get your storage stuff here. Britany was a great awesome help.
t love
11 months ago
I hate that I'm constantly harassed for coming to my storage. They want to accuse me of not being able to see inside my unit. They complain about my companion dog. I don't even feel comfortabling going into my storage without them in my space. I lost a child this year and i will go through our stuff and in the middle of my morning looking at pictures of her they come to complain about thing that i have no idea what they want from me. I pay my 170.00 a month. I'm not at my unit for more than an hour of my time and they bully me into leaving accusing me of sleeping or i don't know what but I'm 5 months pregnant and i live with my parents in a beautiful house k
Stephanie Miles
1 year ago
Brittani was the person who helped my husband and I. She was friendly and carefully went through all of the paperwork with us. She provided excellent customer service. The facility is clean and well secured. I saw that A-1 had consistent great reviews and I agree that it is an excellent storage facility. I feel very comfortable and secure leaving my items in the storage space.
Rania Farah
1 year ago
Very quick & easy to reserve. In office help from Brittni was very informative. She helped with set-up, access, directions, & rules for the storage unit. Overall customer service has been great! Definitely glad I chose this A-1 over the competition.
Ronald Straywolf Knighton
1 year ago
I can not say enough good things about this A-1 Storage and it's very competent staff. I have been a client here for more than 25 years, at times with multiple units, and they have always made me feel as if I were their #1 client. Always willing to assist you. One would be hard pressed to find ANY better storage facility. Great location, very clean and well secured. Top Notch!!!
Robin Jenson
1 year ago
We had been storing our stuff after moving out here from New York in another storage facility in it was a nightmare. there are homeless people living in the old storage facility and bugs from other storage units get into your stuff! A1 doesn't have any of those issues. A1 costs a little bit more but I'm willing to pay it to keep my stuff in a nice place I would definitely recommend A1. The staff is very friendly and service oriented. that's becoming a rare thing these days.
Scot and Robin
Keith Petiti
1 year ago
We liked the one month free from Fullerton students. Very easy access to our unit. The Front desk people are very polite and helpful
Rosemary Gadow
1 year ago
This is a very clean and well secured public storage facility. I have had a unit at this facility for over 6 months and I have not once been concerned about the security of my unit. They immediately notify you if they suspect or get almermed that someone other than you is entertain your unit. It is also very simple to pay your monthly rental fees as they give you reminders so you can avoid late charges easily. They also have very reasonable rental rates which is they reason I rented the unit in the first place. Thank you a-1 self storage for making my life a little more stress free!
DeeDee Saunders
1 year ago
Jaz was a great big help she was professional and friendly explain everything in detail. It was a true pleasure. Thank you
Trina Garrett
1 year ago
Melissa was very professional very friendly and The place is very clean very comfortable for me to rent a space here
Cynthia Dionisio
1 year ago
Very easy process rental. Very friendly customer service. And easy access from the street.
Olivia Kridle
1 year ago
A1 Self Storage is conveniently located, spacious, and super friendly. The price was one of the best we found and they were incredibly accomodating!
Robert Torres
1 year ago
They are very nice and helpful. That is why i come into pay instead of mailing payments. Staff is friendly.
Marc Poli
1 year ago
Clean and safe facility. Helpful and always present staff. Climate controlled environment is a plus.
Janet Arihood
1 year ago
By far one of the best storage places I have used. Not only do they have later hours but they are extremely clean and well kept. And everyone in the office is super friendly and willing to help. Definitely worth the money for a quality storage facility.
Lisa Davis
1 year ago
Been dealing with A-1 Storage for a while even though the prices went up the customer service is amazing and I feel very safe with my stuff being here
Paula Williams
1 year ago
The staff is very helpful and friendly. The process to rent a unit was fast and simple. The staff explained everything in detail. The facilities are very clean!!!!
Damien Montanile
1 year ago
I've been here for 14 years and it's been a very private quiet experience. I would absolutely recommend this place to anyone. The customer service, facilities and professionalism are unlike any other service of this type I've experienced.
Herb C
1 year ago
I have been with A1 Storage over 8 eight years. I normally stop by once a month to make a payment and / or access my storage. The place is always neat and clean, including the elevator, hallway and storage unit. The staff is friendly and helpful; and have nice a bowl of sweets. Unfortunately, I am leaving the area and have left A1 Storage. The staff is very professional and will miss them. I would differently recommend A1 Storage.
Angel Monestere
2 years ago
My need for a storage unit urgent and a surprise and only a day before Christmas Eve. I was worried that I was going to become a victim price hikes, but that was not the case with A-1 Self Storage. I was greeted in a very professional and friendly manner and did not notice the first month free banner. I was thrilled to learn that all I paid for was the lock and insurance. Thanks A-1 and a prosperous new year to all of us.
Bo Bowen
2 years ago
Very friendly staff, clean controlled environment, great place to store your household items.
Leticia Hook
2 years ago
MELISSA WAS VERY PROFESSIONAL AND HAD GREAT COMMUNICATIONS SKILLS! NOT MENTION WAS VERY CURTIS! IT'S EMPLOYEES LIKE HER THAT DO MAKE A DIFFERENCE!
kelster sighter
2 years ago
This storage is very very accommodating looks for ways to save you money front desk office girls are awesome very clean organized great business to do business with very safe facility
B O'Daniel
2 years ago
In this world ... few things are A-1. Especially PEOPLE! THAT ONE CAN COUNT ON! So it is great to see & experience first-hand when a business ... with a staff like FULLERTON's ... does everything in their power to make their product & service ... A-1! Not long ago, DANIA noted a problem with my unit's lock AND CALLED ME! (Few do that these days!) Currently, A-1's having this facility PAINTED! (Few do that these days!)
Visually this staff could easily be featured within a beauty magazine ... yet they make sure they do all within their power to make this environ as PRETTY AS POSSIBLE! (Fewer STILL do that these days!) They are not afraid to get their hands dirty in order to make things ... well ... A1!
Sofia Guzman
2 years ago
We are very satisfied with A/1 Self Storage. Dania was very helpful. She explained everything to us the best way we can understand. She was very understanding. Great personality always with a great smile. Thank you very much.
Jacob Elder
2 years ago
Kept my belongingssafe and sound over my summer break. Very easy to deal. Great service.
Maureen Rowe
2 years ago
I have had a great experience with this storage facility and the great service they are providing. Melissa and Dania are friendly and very helpful. :)
Marguerite Mills
2 years ago
Dear A-1 Team
I can't thank you enough for all your help, while I was renting a storage unit. You were always able too answer my question and provide me with any information o required. You always greeted me with a smile, hello, and by my first name. For me that made it more personable.
Thank you for everything!
Sergio Sanchez
2 years ago
Great service. They are always polite over the phone and whenever there is an issue, they immediately notify you and help you to resolve the issue. Highly recommend this place. Great staff! Keep the good work Dania, Melissa, and Brittni.
Larry Bautista
2 years ago
This the place to. Even to have a very good and very nice facility that you will find,tkyou
Barbara Klimas
2 years ago
Dania was so helpful explaining and going over the paperwork with me. She was very accommodating as to my needs and a very pleasant person to work with. Thank you for making my transition so easy.
robert Torres
2 years ago
I was very happy with the service the lady was very nice and had a good attitude and was nice to me...also she kept my storage till the next day..and remembered me....
Monica St Duran
2 years ago
You asked me to write a review, this may be a bit wordy, because one can't just say great!! I've had my storage unit at A-1 Self Storage on Commonwealth in Fullerton for over 5 years and would highly recommend this site to anyone in need of storage. Dania, Melissa and Brittni are always friendly, professional and courteous. They are each very knowledgeable in their field, and deserve big kudos. If it wasn't for their friendly waves, professionalism and keeping this facility clean and safe for all of us, I may have moved on to another company for my storage needs. Keep up the great work and thank you!!!
Monica
pugmaster303
2 years ago
I had a unit for over 2 years in the past. I found I needed to get one again. Went back setup was fast and easy. Place is clean and well taken care of. Really happy with the first time and now the return experience.
Jon Boone
2 years ago
great service, had no problems at all! Everyone there was very friendly, the place is well kept, and security seems tight. Everything worked as it should, awesome experience
Lynn Levine
2 years ago
Always clean and smells nice (has air fresheners). Great access hours and friendly staff. Would definitely use them again!
Lisa Allstead
3 years ago
The facility is very secure, clean, and is in a good location. The office staff are very helpful and friendly.
hugo bautista
3 years ago
This Sam a good guy! Definitely helped me out with all my questions and concerns I had. The staff is most definitely helpful! Thank you guys
Danielle McKnight
3 years ago
I was in desperate need of a storage unit today. I called and the staff was friendly and very helpful with my needs. They are efficient and knowledgeable as well as eager to assist you. I am very satisfied with the service I received today and feel confident that my belongings will be stored safe.
VICTOR RAY BURN
3 years ago
Best storage experience I've had!!! Prices are a bit high but service and facility are great!!!
Suzy Hernandez
3 years ago
Great customer service. Always willing to work with me. I recommend them to everyone!
Alexx Wood
3 years ago
This is a great place! It is very clean, well kept and the staff were helpful and always polite and professional, . I had my home items stored her for over eight months ( just moved here from another state) and never had any issues. I would highly recommend that if you need a storage site, this is place to put your items. If I ever need to store any items again , I will be back, and I would like to thank the staff for always give me such excellent customer service!
jamie l.
1 week ago
Alex was very helpful and informative. This was our first time using any storage facility and he made us feel comfortable with our choice to use A-1 storage.
Sherry T.
1 month ago
They are clean and have great customer service. This is by far the best storage in Fullerton.
Jenn K.
2 months ago
Quick and easy process. Very friendly front desk. Clean facility. Highly recommend good rates
Dennis R.
3 months ago
I've used all 3 of the major storage providers located on commonwealth and A1 is by far the best!
Francine U.
7 months ago
Best storage establishment! The registration process is very easy. I am a returning customer & everything is always safe, and clean - which is NOT the case...
Maria V.
8 months ago
Very nice and clean, Awesome costumer service, Colet was great
Hassan C.
8 months ago
From desk office Hassan Chitsaz World Champion. Special thanks to Management of this place. I want you to inform you this place is the best. Place is nice...
Cece G.
9 months ago
Found online with fantastic ratings...exceeded expectations! PROFESSIONAL, courteous Brittani is our associate who explained throughly and kept our...
Kaylee T.
9 months ago
I've used a few storage facilities in the area and this is by far the best.
Good lighting, nice security system, access until 10pm!!!
Always clean, there...
kelly w.
1 year ago
I was pleasantly surprised by how easy renting a storage space was at A1. They were even open on a Sunday which made everything even more convenient. The...
Anthony W.
1 year ago
This is the the cleanest, safest and most well kept storage unit in OC.
The customer service was the most friendly I've ever dealt with!
I recommend A1...
Sae P.
1 year ago
I been using this place for many years now. Although there are storage facilities closer to my
area, I rather drive a little more to rent and use this...
Storage Facility Amenities7 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
- Se Habla Espanol
Anjelica
1 month ago