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Office Hours
MON - FRI9am - 6pm
SAT, SUN9am - 5pm
Gate Hours
Daily6am - 10pm
Storage Customer Reviews
Joey Silvers
4 months ago
I was helped last Friday, January 21, 2022 by a nice lady named Jasmin. Through her help, I rented a storage unit. Then the next day, Saturday, January 22, 2022, I realized the new storage unit was not large enough for the things I wanted to store. So, I asked Jasmin if I could cancel the unit I got yesterday, January 21, 2022 and replace it with a new, larger unit # 206. With the assistance of Jasmin and her professional knowledge and experience of working at A-1 Self Storage, I got a new larger storage unit. I appreciate the Excellent Customer Service in Jasmin.
Patty Collins
4 months ago
The place is always clean , the staff are really great they are the reason I give the 5 stars, I wish they had air in the summer though .but even then the staff are totally helpful they make sure your ok and offer water ..very caring staff thank you
Sadik Haidary
5 months ago
I am so glad I found this place. It's everything I needed in a self storage. Safe, clean. convenient, affordable, well organized and super friendly staff that will make you want to go there even if you don't have any reason to. The girls managing the place are very friendly and super efficient and helpful. One word of advice though, it's great that you offer packing materials but try to make your prices within close range with your competitors. Keep up the great job. Happy holidays guys.
Randy Nava
5 months ago
Great place to store your stuff either temporary or a long term. Very clean and well kept, Great customer service, I had fallen behind due to tough times but the ladies in the office are fantastic! Worked with me till the end!
jerade hill
9 months ago
Buyer Beware. Constant price increases without notice. Upon inquiring why the constant increases I was told by managed they could sell my storage unit to a new customer at a higher rate and I'm more then welcome to move out. Absolutely horrible managed. Defiantly would NEVER recommend this company!!
Jox Jox
10 months ago
Friendly and funny staff! Gr8t friendly service. Really appreciate the calls I get from them. Thanks girls!
S Lozano
10 months ago
Believe the hype! Customer service here is above and beyond. Stephanie went out of her way to explain in detail how this whole storage thing works. It was my first time renting a space. The facility is clean, I felt safe and I feel like my stuff is in good care. I saw that there are cheaper places to leave my things, but driving by those places really did not give me the comfort that I could leave my belongings there. I am confident that I made a good choice. The other reviews on this place confirm my thoughts.
Jeff Sauvageau
11 months ago
Your place is very organized and everything is kept clean. Their customer service is excellent
Alejandro
1 year ago
I would recommend this storage facility. Clean place and efficient staff members.
Tania Galvan
1 year ago
This was my first time renting a storage and the ladys at the counter where super friendly and showed me around and made me feel welcome and the place is very clean and taken care off Come pair to other place around the area
Jaime Cortez
1 year ago
They were very friendly and worked with my budget. I have been a customer here on and off for the past 5 years and i have never had an issue. The storages are nice and clean, hallways smell nice. I have to drive a bit more now that i moved it is worth the drive.
Charles Robertson
1 year ago
Used A-1 Self Storage for 10 month, and was the best one of the national self storage brands. Clean restrooms, secure storage, and professional staff. Never had a problem, unlike a previous national self storage brand. I recommend A-1 Self Storage who ever needs storage.
becky wright
1 year ago
Everyone was pleasant and helpful whenever I had questions. If I needed a storage unit again, this is the only place I would consider renting at.
Alex Arcana
1 year ago
I have always trusted this storage spot. Stephanie was SO kind and helpful. If I had any questions or needed any help, they were on top of helping me. Stephanie was super knowledgeable and helped me assess the proper unit size needed. Highly recommend this spot if you ever need to stow away some things.
Jim Blazer
1 year ago
Have been with these guys 3 years with only a 5 dollar increase,by law they can get 10 percent a year so that makes them better than Extra Space ,they raise your rent every year until you tell them adis.
Debi Harmadi
1 year ago
So far so good. Of course they raise your rent by a good 30% but not worth it to move again
Lanette Collar
1 year ago
I had 90% of my apartment stored in my storage for 2 years & EVERYTHING stayed in tact. The best customer service too!
Hoping I dont ever have to use a storage unit again, but if I had to I definitely would choose A1 again!
Levi Henderson
1 year ago
Great staff and super helpful! Got a unit quick, and such a friendly staff!
sabina clark
1 year ago
A-1 Self Storage is my go to storage facility. The staff is friendly and always helpful, the facility is kept immaculate, storage units are always clean and very reasonably priced. I highly recommend A-1 Self Storage for all your storage needs!
Lindy Dusenbery
1 year ago
Very clean, with a friendly staff. The units are well lit and it is easy to navigate through the access road and interior hallways. I also really like the added security measure of each unit being individually alarmed.
Cathy Reneau
1 year ago
Friendly staff, convenient hours, clean storage units, great alarm system :), and competitive pricing. We couldn't be any happier! So glad we found this place!! We would recommend A-1 Self Storage to anyone in the Fullerton area.
Julie Rodriguez
1 year ago
Tatiana was very very helpful and professional. Her customers service was beyond exceptional. Being a very hot day i asked for water and she was more than willing seeing that i was in destress from the heat. Efficient, friendly, and a great addition to your company. A-1 storage in Fullerton is a recommendation from me.
B Bliss
2 years ago
The place is nice. clean, organized, friendly staff. Price was a little high for my needs. Didn't like the mandatory insurance, and a little inconvenient access to the unit.
Georgianna Montalvo
2 years ago
Prices are great, everyone was very friendly and helpful. The place is also very clean. Went to a couple of other places it was very dirty not friendly and over priced.
E. Fernandez
2 years ago
Nice and friendly, solid walls. But are too fast to assume we abandoned. We were moving things out and they said we abandoned it. No money back, just assumed. We did not get a chance to talk to them to tell them if we were keeping it or not.
kenneth lee
2 years ago
space was fine. monthly cost was to much. Much more expensive then other around area. Raising cost every year by 10% is not the way to keep a good customer.
Marci Varci
2 years ago
The strangers went into the office and ask for permission to let them in my unit. it was granted they went ahead and open my unit at first everything seemed normal after checking the unit I notice they took two of my old cell phones a set of keys a few credit cards. This place needs a armsecurity guard or better service. I would never encourage anyone to rent a unit from this place. They need professional armed security guards.
Matt Garren
2 years ago
Would not recommend. Was accused of misplacing a push cart before they had even checked the cameras to verify. Very unwelcoming front staff. Arent happy to give answers to follow up questions to new tenants based on a current experience. Time to go unit hunting again!
Penny Price
2 years ago
I have had my life stored at A-1 Self Storage for over a year. They are very reasonably priced, conveniently located, staff is friendly and helpful and the units are clean and secure. I couldn't think of a better place to securely store all of my things!
julie Rodriguez
2 years ago
A-1 storage staff very helpful, showed me all the space dimensions that I was inquiring about and the rooms clean and the temperature was perfect was any sensitive items photo, records, ect a bit pricey but won't be with them too long
Isabel Otero
2 years ago
The price was good and the staff are good. I have a major issue with the use of the carts to move your things. Access hours are from 6am to 10pm but you can only use the carts when the office is open from 9am to 5pm. There are only 4 carts which are chained and locked otherwise. That is toally ridiculous! I have used other storage places with carts and they were never locked up. My storage unit is inside a building up in an elevator then down a long hall. It was after hours when I arrived to move in and I could not move some items without a cart. I was never informed of this policy when I got my unit. Also the floor inside of my unit had grease stains on it which looked like nobody had attempted to clean off.
Dana K.
2 years ago
I've been using this facility on and off for 9 years and I wouldnt go anywhere else.
The staff is polite, helpful and professional.
Monthly payments are simple to make over the phone.
Ive always felt safe even if i came by myself at night.
It is kept very clean and well lit.
I have never had a bad experience here.
I highly recommend them.
Thankyou for the great service
karina alvarado
2 years ago
The staff is really friendly and the girls knew ectactly what size storage unit i needed. The restrooms where well kept clean and stocked. The facility was also really neat and free of trash.The prices meet my budget so I highly recomend A1 srorage!!
karina alvarado
2 years ago
The staff is really friendly and the girls knew ectactly what size storage unit i needed. The restrooms where well kept clean and stocked. The facility was also really neat and free of trash.The prices meet my budget so I highly recomend A1 srorage!!
karina alvarado
2 years ago
The staff is really friendly and the girls knew ectactly what size storage unit i needed. The restrooms where well kept clean and stocked. The facility was also really neat and free of trash.The prices meet my budget so I highly recomend A1 srorage!!
Patricia Arriaza
2 years ago
The facility is very clean. Reception staff very polite and friendly. Jasmin provided excellent customer service on the phone as well in person. Highly recommend this storage facility.
Jordan Pearson
2 years ago
The front desk was very welcoming and informative and the storage facilities were clean and exactly as described!
Jeff Levine
2 years ago
I've been storing here now for some years. The staff here work hard and are very professional and friendly. I always tell friends to store here.
Zeek Levine
2 years ago
I've been storing here now for some years. The staff here work hard and are very professional and friendly. I always tell friends to store here.
Justin Manduca
2 years ago
Super nice staff, clean units. Just be sure to have the exact lock you need or else they'll charge you for one there, wasn't too much more expensive though!
Justin Manduca
2 years ago
Super nice staff, clean units. Just be sure to have the exact lock you need or else they'll charge you for one there, wasn't too much more expensive though!
Fabiola Hermosillo
3 years ago
Awesome Staff and Love talking to Melissa the manager! They are always willing to help out and answer any questions!
SmooothSS
3 years ago
Let me start by saying that I am no longer renting a unit. It was closed due to my issue of paying monthly to keep "stuff" that I haven't used in years. With that said, here is my honest opinion of this location.
Cleanliness - The place was always well cleaned and during my stuffs time there, a fresh coat of paint was even applied before I felt there was the need for maintenance.
Staff - I've only gone into the office twice. Once to open the account and again to close it. Both times they were helpful and courteous.
Cost - It started well, and then kept going up. I think it started at $65 and by the time I cleared out it was almost double that.
Security - Last but not least how safe was my stuff... I never had so much as a concern about my stuff being scouted or taken. Left high dollar items in storage with no concern.
In summary, if we had to downsize from our condo... I would rent from them again.
Charles Smith
3 years ago
Excellent customer service. My first visit was so positive that I rented then & there and did not go elsewhere to compare. Plus, on the unit I wanted they had first month free incentive.
Krizia Berg
3 years ago
Overpriced and they raise rent annually. I was paying $130/mo for an 8x4 by the time I left and it was only $90 when I moved in. They also have mandatory rental insurance and you have to buy a lock from them. But the facility was clean and well managed. The staff were often somewhat cold, but never rude. I wish there were dumpsters outside.
Anahi Vazquez
3 years ago
I hate the fact that if you're late on your payment they don't let you go in your storage. Ive had a storage before and if my payment was past due they would walk you to your storage and let you take what you needed.
Gregory Black
3 years ago
Originally it was 275 for indoors they raised it about $20 a year I've been there since 2015 now they want to raise my rent from 333.00 to 354.00 i am onfixed income that's a lot of money for a 10 x 20 their excuses are taxes and fees. The service is wonderful and they work with me but that is a lot of money
hassan chitsaz
4 years ago
Melissa i want to take this opportunity on behalf of myself, i always refer my friends here. You are always helpful and happy when you help me. You make our day with your personality with your customer service. Priceless. Look forward to working with you and referring more people. Best regard, Hassan Chitaz. People Champions.
Jose Reyes
4 years ago
Is a nice place to save and protect your investments!!!! And the people there is very friendly
Melody Wright
4 years ago
I moved my stuff in the storage unite here before moving out of state. A couple years later I come back to get my things out and they still remember me. Fantastic customer service!
Drew Fox
4 years ago
Awesome customer service and answer all my question totally recommend to get your storage stuff here. Britany was a great awesome help.
t love
4 years ago
I hate that I'm constantly harassed for coming to my storage. They want to accuse me of not being able to see inside my unit. They complain about my companion dog. I don't even feel comfortabling going into my storage without them in my space. I lost a child this year and i will go through our stuff and in the middle of my morning looking at pictures of her they come to complain about thing that i have no idea what they want from me. I pay my 170.00 a month. I'm not at my unit for more than an hour of my time and they bully me into leaving accusing me of sleeping or i don't know what but I'm 5 months pregnant and i live with my parents in a beautiful house k
Stephanie Miles
4 years ago
Brittani was the person who helped my husband and I. She was friendly and carefully went through all of the paperwork with us. She provided excellent customer service. The facility is clean and well secured. I saw that A-1 had consistent great reviews and I agree that it is an excellent storage facility. I feel very comfortable and secure leaving my items in the storage space.
Rania Farah
4 years ago
Very quick & easy to reserve. In office help from Brittni was very informative. She helped with set-up, access, directions, & rules for the storage unit. Overall customer service has been great! Definitely glad I chose this A-1 over the competition.
Ronald Straywolf Knighton
4 years ago
I can not say enough good things about this A-1 Storage and it's very competent staff. I have been a client here for more than 25 years, at times with multiple units, and they have always made me feel as if I were their #1 client. Always willing to assist you. One would be hard pressed to find ANY better storage facility. Great location, very clean and well secured. Top Notch!!!
Robin Jenson
4 years ago
We had been storing our stuff after moving out here from New York in another storage facility in it was a nightmare. there are homeless people living in the old storage facility and bugs from other storage units get into your stuff! A1 doesn't have any of those issues. A1 costs a little bit more but I'm willing to pay it to keep my stuff in a nice place I would definitely recommend A1. The staff is very friendly and service oriented. that's becoming a rare thing these days.
Scot and Robin
Keith Petiti
4 years ago
We liked the one month free from Fullerton students. Very easy access to our unit. The Front desk people are very polite and helpful
Rosemary Gadow
4 years ago
This is a very clean and well secured public storage facility. I have had a unit at this facility for over 6 months and I have not once been concerned about the security of my unit. They immediately notify you if they suspect or get almermed that someone other than you is entertain your unit. It is also very simple to pay your monthly rental fees as they give you reminders so you can avoid late charges easily. They also have very reasonable rental rates which is they reason I rented the unit in the first place. Thank you a-1 self storage for making my life a little more stress free!
DeeDee Saunders
4 years ago
Jaz was a great big help she was professional and friendly explain everything in detail. It was a true pleasure. Thank you
Trina Garrett
4 years ago
Melissa was very professional very friendly and The place is very clean very comfortable for me to rent a space here
Cynthia Dionisio
4 years ago
Very easy process rental. Very friendly customer service. And easy access from the street.
Olivia Kridle
4 years ago
A1 Self Storage is conveniently located, spacious, and super friendly. The price was one of the best we found and they were incredibly accomodating!
Robert Torres
4 years ago
They are very nice and helpful. That is why i come into pay instead of mailing payments. Staff is friendly.
Marc Poli
5 years ago
Clean and safe facility. Helpful and always present staff. Climate controlled environment is a plus.
Janet Arihood
5 years ago
By far one of the best storage places I have used. Not only do they have later hours but they are extremely clean and well kept. And everyone in the office is super friendly and willing to help. Definitely worth the money for a quality storage facility.
Lisa Davis
5 years ago
Been dealing with A-1 Storage for a while even though the prices went up the customer service is amazing and I feel very safe with my stuff being here
Paula Williams
5 years ago
The staff is very helpful and friendly. The process to rent a unit was fast and simple. The staff explained everything in detail. The facilities are very clean!!!!
Damien Montanile
5 years ago
I've been here for 14 years and it's been a very private quiet experience. I would absolutely recommend this place to anyone. The customer service, facilities and professionalism are unlike any other service of this type I've experienced.
Herb C
5 years ago
I have been with A1 Storage over 8 eight years. I normally stop by once a month to make a payment and / or access my storage. The place is always neat and clean, including the elevator, hallway and storage unit. The staff is friendly and helpful; and have nice a bowl of sweets. Unfortunately, I am leaving the area and have left A1 Storage. The staff is very professional and will miss them. I would differently recommend A1 Storage.
Angel Monestere
5 years ago
My need for a storage unit urgent and a surprise and only a day before Christmas Eve. I was worried that I was going to become a victim price hikes, but that was not the case with A-1 Self Storage. I was greeted in a very professional and friendly manner and did not notice the first month free banner. I was thrilled to learn that all I paid for was the lock and insurance. Thanks A-1 and a prosperous new year to all of us.
Bo Bowen
5 years ago
Very friendly staff, clean controlled environment, great place to store your household items.
Leticia Hook
5 years ago
MELISSA WAS VERY PROFESSIONAL AND HAD GREAT COMMUNICATIONS SKILLS! NOT MENTION WAS VERY CURTIS! IT'S EMPLOYEES LIKE HER THAT DO MAKE A DIFFERENCE!
kelster sighter
5 years ago
This storage is very very accommodating looks for ways to save you money front desk office girls are awesome very clean organized great business to do business with very safe facility
B O'Daniel
5 years ago
In this world ... few things are A-1. Especially PEOPLE! THAT ONE CAN COUNT ON! So it is great to see & experience first-hand when a business ... with a staff like FULLERTON's ... does everything in their power to make their product & service ... A-1! Not long ago, DANIA noted a problem with my unit's lock AND CALLED ME! (Few do that these days!) Currently, A-1's having this facility PAINTED! (Few do that these days!)
Visually this staff could easily be featured within a beauty magazine ... yet they make sure they do all within their power to make this environ as PRETTY AS POSSIBLE! (Fewer STILL do that these days!) They are not afraid to get their hands dirty in order to make things ... well ... A1!
Sofia Guzman
5 years ago
We are very satisfied with A/1 Self Storage. Dania was very helpful. She explained everything to us the best way we can understand. She was very understanding. Great personality always with a great smile. Thank you very much.
Jacob Elder
5 years ago
Kept my belongingssafe and sound over my summer break. Very easy to deal. Great service.
Maureen Rowe
5 years ago
I have had a great experience with this storage facility and the great service they are providing. Melissa and Dania are friendly and very helpful. :)
Marguerite Mills
6 years ago
Dear A-1 Team
I can't thank you enough for all your help, while I was renting a storage unit. You were always able too answer my question and provide me with any information o required. You always greeted me with a smile, hello, and by my first name. For me that made it more personable.
Thank you for everything!
Sergio Sanchez
6 years ago
Great service. They are always polite over the phone and whenever there is an issue, they immediately notify you and help you to resolve the issue. Highly recommend this place. Great staff! Keep the good work Dania, Melissa, and Brittni.
Larry Bautista
6 years ago
This the place to. Even to have a very good and very nice facility that you will find,tkyou
Barbara Klimas
6 years ago
Dania was so helpful explaining and going over the paperwork with me. She was very accommodating as to my needs and a very pleasant person to work with. Thank you for making my transition so easy.
robert Torres
6 years ago
I was very happy with the service the lady was very nice and had a good attitude and was nice to me...also she kept my storage till the next day..and remembered me....
Monica St Duran
6 years ago
You asked me to write a review, this may be a bit wordy, because one can't just say great!! I've had my storage unit at A-1 Self Storage on Commonwealth in Fullerton for over 5 years and would highly recommend this site to anyone in need of storage. Dania, Melissa and Brittni are always friendly, professional and courteous. They are each very knowledgeable in their field, and deserve big kudos. If it wasn't for their friendly waves, professionalism and keeping this facility clean and safe for all of us, I may have moved on to another company for my storage needs. Keep up the great work and thank you!!!
Monica
pugmaster303
6 years ago
I had a unit for over 2 years in the past. I found I needed to get one again. Went back setup was fast and easy. Place is clean and well taken care of. Really happy with the first time and now the return experience.
Jon Boone
6 years ago
great service, had no problems at all! Everyone there was very friendly, the place is well kept, and security seems tight. Everything worked as it should, awesome experience
Lynn Levine
6 years ago
Always clean and smells nice (has air fresheners). Great access hours and friendly staff. Would definitely use them again!
Lisa Allstead
6 years ago
The facility is very secure, clean, and is in a good location. The office staff are very helpful and friendly.
hugo bautista
6 years ago
This Sam a good guy! Definitely helped me out with all my questions and concerns I had. The staff is most definitely helpful! Thank you guys
Danielle McKnight
6 years ago
I was in desperate need of a storage unit today. I called and the staff was friendly and very helpful with my needs. They are efficient and knowledgeable as well as eager to assist you. I am very satisfied with the service I received today and feel confident that my belongings will be stored safe.
VICTOR RAY BURN
6 years ago
Best storage experience I've had!!! Prices are a bit high but service and facility are great!!!
Suzy Hernandez
6 years ago
Great customer service. Always willing to work with me. I recommend them to everyone!
Alexx Wood
6 years ago
This is a great place! It is very clean, well kept and the staff were helpful and always polite and professional, . I had my home items stored her for over eight months ( just moved here from another state) and never had any issues. I would highly recommend that if you need a storage site, this is place to put your items. If I ever need to store any items again , I will be back, and I would like to thank the staff for always give me such excellent customer service!
Oralia N.
2 days ago
Crystal was super friendly and helped me find the perfect unit. The place is also clean and feels safe
Diana G.
4 days ago
Tatiana was so incredibly helpful and very cheerful regardless of how busy it was. Great place!
Natasha D.
1 year ago
Stopped by after reading such good reviews.
Was greeted by Stephanie who helped us figure out which storage would be best for us. She showed us the...
Storage Facility Amenities7 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
- Se Habla Espanol
A T
2 months ago