14 storage sizes for rent
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First Month Free
50% Off 1st Month
Office Hours
MON - FRI9am - 6pm
SAT, SUN9am - 5pm
Gate Hours
Daily6am - 10pm
Storage Customer Reviews
Ivan Gonzalez
1 month ago
The girls right there very polite and very helpful. They guide you and show you all you need. Got my free lock too
John W
2 months ago
Staff professionalism good and friendly. Patient in answering questions and concerns.
Bathroom is available unlike their other competitors and slightly cheaper to rent.
Alex G
3 months ago
the online services was very easy to use and they have pretty much all the information the you need to know is there. They also have the video of the storage sizes and you can visualized the actual size with even seeing it. The customer service are very helpful.
renee bradshaw
3 months ago
They call the storage place a 1 for a reason it has been A1 okay in my book they have been kind they have been understanding they have worked with me this place is clean it's comfortable it's safe my stuff is secure always be a customer with a one their management is top of the line
Betty Burciaga
4 months ago
Staff was very friendly and helpful. And the property and storage rooms were very clean.
Crystaal Washington
5 months ago
Pleasant staff. Showed me my unit prior to payment and decision making. Patient and respectful.
Grant Willis
6 months ago
By the end of the month (May 2020) my storage unit will be empty.
This is a really nice, clean, and secure facility. You get a special pin to unlock your unit at the gate entry, Which is connected to an alarm system. So there's extra security on top of it just being secured by your lock and a surveillance system. The grounds are very clean and very secure. Large imposing fences and walls keep unwanted individuals out. If I ever need storage again I would definitely come back to A-1.
The staff are friendly and kind, and as a company that are easy to work with. It was very little effort to set up an auto-pay system and I had no issues with customer service.
I paid about $85 a month for a 5 x 5 storage unit, which included an insurance coverage on my property in the unit. They have other rates and other sizes. Although I do not know what those are.
You can't get a better price for that Top Notch security and service.
Trust me I looked.
Lorenzo Arambula
8 months ago
Your representative Stephany was courteous and very helpful and was able to fill my needs quickly with no hassles. Thank you very much,! I would recommend your facility to anyone, anytime,!
tk il
8 months ago
Excellent experience and storage place.
My wife and I appreciate the Disneyland ride tour, inside joke to our favorite lady.
Thank you again
Charles in charge.
8 months ago
If you need a storage this is the place. Great service fast service. The way you need it. In and out. Done. Thanks everyone there for working so hard to make customers happy.
Elizabeth Casillas
8 months ago
I had worst experience at Public Storage breaking into my unit then coming here the staff were amazing and trusting not once I had any problems with my storage unit or service. Highly recommend these storage! Thanks for all your help!
Danielle Baker
10 months ago
Called to rent a space. Sales associates were very helpful. Provided me immediate options and allowed me to look at the unit. Clean environment and very secure.
Tray Collins
1 year ago
Everyone on this property is very welcoming, the grounds are immaculate, and all my questions were answered before I could even ask them!
Very, very impressed!!
Stephen Odum
1 year ago
The entire experience was outstanding. Great service, friendly staff and eager to help. Special thanks to Crystal.
Schrödinger Cat
1 year ago
It's nice and clean ,pleasant staff and my "stuff" lives there. First month free. I ordered online and picked the size when I was moving from Marin to so Cal.
Charles in charge.
1 year ago
If you need a storage this is the place. Great service fast service. The way you need it. In and out. Done. Thanks sam.
Angela Frederick
1 year ago
Incredible, fast, courteous service. Crystal was so helpful for my friend and I purchasing our first storage unit. Everything was straightforward, she answered all of our questions with ease and confidence, and really helped alleviate any anxieties we had about the process. I cant recommend A1 enough!
James Slusser
1 year ago
Staff was all you could wish for. And the facility was immaculate to be honest it was the opposite of the last two places I have been. THANKS
Lynn Janzen
1 year ago
I cant say enough about the people working the front desk! Sam and Arlene went way beyond any expectation. I wasnt feeling well after moving my items into storage on a hot day and Sam brought me a wet towel, cold water and other items and made sure that I was ok. Arlene was very patient with me during the check in procedure. Very caring employees! Stephanie, the manager, is very lucky to have them and shes done well in hiring/training/managing such great people. I now have two storage units. Best place around. Clean and secure. You can feel confident about storing your belongings here. Thank you again!
Alan Hernandez
1 year ago
Great workers that are very attentive to my requests and questions. They followed up voicemails / emails very promptly. They take payments over phone quickly which is awesome. Only downside was it was getting a bit too pricey if I would've held storage any longer. Its understandable that prices adjust to the company needs so I can understand. Plus, it was paying for a great environment for our stuff to be maintained cleanly
Victoria Hernandez
1 year ago
Sam AWESOME super friendly and helpful. Great facility very accommodating. Would highly recommend
Anthony Lugo
1 year ago
Clean and quick access to your storage in quiet location you can't help but enjoy
Anthony Lugo
1 year ago
Clean and quick access to your storage in quiet location you can't help but enjoy
Cyndi Courter
1 year ago
This place was secure and very, very claen. The employees are helpful and nice.
jose castillo
1 year ago
Great customer service I highly recommend for everyone the needs a storage unit great prices
Kim Scott
2 years ago
I highly recommend this place. A little pricey but it was the best one I found. Very nice people there and it's in a good location.
memory russell
2 years ago
These people are AWESOME! They are extremely helpful and friendly! The storage is kept clean and there are tons of cameras and alarms and stuff to keep your storage safe. I wouldn't store anywhere else!
Donald Easterby
2 years ago
Outstanding, fantastic, super professional, wonderful to work with. Thats just the tip of the iceberg. Great service and am super satisfied with the service.
young lee
2 years ago
Storage ----> Clean, Convenient, Safe.
Staff----> Professional, Friendly, Caring.
Todd, Stephanie, Sahra and Arley you guys are AWESOME and thank you!
Abigail M
2 years ago
This place is superb. The staff is so friendly and considerate! They truly care about you and your experience. Questions are thoroughly answered and reassured. Any Issues I had they all handled with smoothe and swift sweetness, even when I was in the wrong. It really doesn't get any better.
Marisol Mendez
2 years ago
Todd is the worst manager of all time. He picks and chooses who he will rent to by race/status. I personally know this because I worked for Todd Ruesink and Caster Properties for 4 years. Todd is a puppet of the corporate office. I was once told to not rent to a qualified homeless customer because he would have been assumed a problem tenant. This was told to me by someone IN corporate. They only to rent to people that look like they have money or will treat you better if you have that persona. Not only do they single out customers by race, but he will talk about any client, renting or not and I had caught him numerous times speaking about me and confronted him in that moment and took to up upper management multiple times. Upper management basically told me to shut my mouth and do what he says since he is the manager. Caster properties dont care what anyone has to say as an employee. The whole corporate office is so tight-knit, the moment you question or say anything that they don't like, they will fire you for any opportunity that arises. Note, I have also been a customer of this company during my employment here as well. My co-worker and I worked so hard endlessly to keep the properties cleaned and have multiple reviews ON HERE that show how we have supported Todd and the property. Still, shut your mouth, clean as we say, and if you have a different opinion, we will get you out.Todd is completely emotionally unstable. It was my self and another girl who were his employees on the Anaheim location. Multiple occasions a disgruntled customer would come in and be clearly upset because of something he did. Todd is the worst problem solver ever. So many times my coworker and i had to step in, calm the customer down and find a sensible solution instead of snapping back rudely and not even care for the customer.
Jasmin Carmody
2 years ago
The experience was quick and professional from start to finish. Everyone was nice.
Kevin Moon
2 years ago
Great place. Great customer service. Competitive rates. We were thinking about taking a place further away with one month free rent, but realized it wasn't worth it and would wind up being about the same for the time we needed it.
Wal Awsome
2 years ago
It was my first time renting a storage but the man in front made the whole transaction very easy
J. Custodio
3 years ago
Great customer service and they were open on the weekends. Todd and Thomas were very courteous and friendly.
NANA KWAME
3 years ago
It was a great experience I like it the lady was nice n professional and I will recommend it to everyone
Heather Ives
3 years ago
Awesome customer service from move in to move out. If we ever need to use storage again this will be our go to place. Clean, well secured and professional friendly staff. Also when paying our bill late they were always understanding and kept the friendly attitude which I appreiciate.
SweetDeath Co
3 years ago
It is a clean facility and I had no problems with my unit, but there aren't any trash cans anywhere. When cleaning out my unit (we were closing out the account) I had a few small items to dispose of and there wasn't any place to throw them out or any basic trash cans. What dumpsters they do have were under lock and key at the front of the facility.
Peggy Kruse
3 years ago
It was really easy to rent the unit online. Sarah was very nice and helpful when she called to verify I rented a unit via their website and to see if I had any questions. When I went in to get my code and see the unit Todd was also very nice and helpful. I really like how clean and secure this facility is. I love the access hours! I will definitely recommend A-1 Self Storage to my family and friends.
NANA KWAME
3 years ago
It was a great experience I like it the lady was nice n professional and I will recommend it to everyone
Amy Montgomery
3 years ago
Very helpful staff, Freight elevators made it easy to get to upstairs units.
J Bardi
3 years ago
Great customer service! Todd was very efficient and helpful in getting me set up with my unit. The grounds are clean, feels very secure, and the staff is friendly (met Marisol, also very helpful in making the set up an easy process)! A+
Sang Kim
3 years ago
Hard to enter gate code unless driver get off from vehicle. No light is found in my unit and it will be dark to find something during winter time.
Except these, area is maintained very clean.
Candace Fontaine
3 years ago
I walked in with a problem, and 10 minutes latter, I walked out with a solution. They explained my options, helped me through it all.
Extremely knowledgeable, and the smiles will blind you.
Thank you A-1
duane beightel
3 years ago
Great staff, very friendly, answered all my questions and met all my needs
john standokes
3 years ago
I was in a rush to get a unit for the next day because I had to make an immediate emergency move and really needed a place to store my valuable items. I had been to several others that day with no luck. The problem was that I really wanted a place that was clean, friendly and reasonable priced. I called and spoke with a lady name Sarah. She took the time and patience to explain all of my storage options over the phone. She was very courteous and helpful and made me feel like she really wanted to help. I told her I would come right over and upon arrival she immediately made me feel very comfortable and that I was in the right place. The office was very clean and cool inside. Sarah was very nice and took the time to help me find the right size unit and price. I also met Todd who was also nice and helpful. She went over all the prices with me and found me a great price ($1/2 off move in for the first month)!!! This is exactly what I was looking for!!! Man she was "Awesome!!!" I had no idea that I would be treated so nice and helpful during a time when I needed it most and when I was really stressed out and was getting to the point where I thought I was running out of time and would just have to take anything for any price. Not to mention the property and the storage was very clean. That made me feel really comfortable. This is when I knew that I was in the right place. Guys I've dealt with other Storage facilities before as being in the military and moving several times throughout my career. Sarah, Todd and this place is a great place to rent from, you will not be disappointed and will receive awesome customer service and satisfaction.
Marcel Espinosa
3 years ago
Thanks Tod for helping me get my storage unit. Never got 1 b4 and was fast and easy. Much appreciated
Danny Moon
4 years ago
Upgraded to a bigger unit with no complaints. The location continues to be convenient for my needs. The staff is great as always, thank you A!
Mario Pineda
4 years ago
Several things prompted me to keep my belongings in storage for a longer period that I was expected, even though I had some other storage options:
- The people were very courteous and friendly
- The inside storage units did not gathered dust or got too hot (mine was in a first floor). e terminated other storage unit with another company a year earlier because of that.
- I know the storage place is a business and price increases are required. However they should be tied to inflation rate. The reason I terminated early is because the increase in price
Andy Lesser
4 years ago
Excellent storage facility. Our non-profit dog rescue group needed a place to store event supplies. We at first had selected a 5' x 5' unit that turned out to be way too small to hold our stuff. A-1 immediately accommodated us with a larger unit the same day. We wound up renting a ground floor, drive-up outdoor 10' x 10' unit, which suited our needs just fine. The rental rate was affordable, and the hours of access generous. We no longer need to do public events, so it follows that we no longer need the unit. But it served its purpose great for us for the 4 years we rented it. Wonderful helpful staff, clean premises. Convenient central location for Orange County; close to the 405, 91, 5, 605 and 22 Freeways! Highly recommended.
Tammy Metzger
4 years ago
I love this place. Todd was very helpful, professional and worked with me when I forgot to give proper notice before vacating. He waived any fees, even though my lease said he could charge me. When I need another storage unit, I will return because this A-1 location felt safe and was very well run. So easy to rent and then vacate.
Keith Yazdanseta
4 years ago
A-1 was very transparent throughout the whole process and very helpful. I felt safe and secure storing my belongings there. They offer great pricing and have state of the art units.
John Peterson IV
4 years ago
Been using this storage for a long time. Prices are fair and place is maintained great
Ozzie Chavez
4 years ago
Very pleasant staff ( Amy, Todd & marisol) knowledgeable & excellent customer service.
Eric Rodriguez
4 years ago
This location is very clean and the staff are very professional. Marisol and Amy are very friendly and their customer service skills are second to none. They gave me all the information I needed and answered all of my questions. I will definitely be storing here at this location while I'm deployed. Hooyah A-1, thank you for great service!
Tammy Lawson
5 years ago
My son had to drive the car down to the storage and I had to follow him in my other car. The girl at the counter interrogated me ask me 5 times if that was my car that I was putting in storage. Then she said why is my son driving it? Ivan answered her how else was I supposed to get back home if I didn't follow him in my other car. She was sarcastic!! Treated me as if I was a liar and a criminal. I was just about to walk out. When she finally stopped asking me the ridiculous questions. She even had my driver's license and vehicle registration right in front of her face. I really needed to store the car that day or else I would have left.
Vicente Reynaga
5 years ago
Exceptional customer service! Marisol and Amy are the best!! Highly recommend.
Albert Hernandez
5 years ago
Very happy to find a storage facility where I can park right in front of my unit which was an absolute requirement for me. Why would you take 50 trips on a cart when you can drive right up to your unit? The staff was very help and courteous as well.
Gabriel Valenciano
6 years ago
Awesome service! People are warm and very helpful. I definitely recommend checking in your stuff here!
Alina Ringer
6 years ago
It was extremely easy to set up services with A-1 Self Storage. I needed something for a couple of weeks in between moves. They were very accommodating and worked out a special rate for us based on the current specials that they had. Everything went nice and smooth and canceling after the move was just as easy. I was worried at first about the cancellation procedures; however, there were no hidden policies and we closed out with ease.
Sandy B.
1 month ago
Easy and affordable to book online. The storage unit was clean. Everyone I spoke with in the office was friendly and helpful. Overall, a great experience.
Veronica O.
10 months ago
Wonderful location, staff and service. This was y first experience with self storage and the team made it so easy. I was texting from the website and they...
Clinton Z.
11 months ago
I'll make this crisp and clear when pointing out standards about the staff and the facility that they manage at A-1 Self-Storage 3535 Ball...
Storage Facility Amenities6 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
Alonso Guzman
1 month ago