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Keylock Storage

3030 W Irving St, Pasco, WA 99301

Office Hours
MON - SAT9am - 6pm SUNClosed
Gate Hours
Daily6am - 11pm
Google Reviews
rating 4.6
Write a Review

James Pierce

5 years ago
rating 5.0
keylock storage is a well kept facility, the office staff was amazing and very knowledgeable. I will recommend this facility to every one I know .

Mitchell Lidey

5 years ago
rating 5.0
BRIGHT LIGHTS AND THE WELL KEPT GROUNDS ...PLUS OFFICE STAFF...WIN WIN DEAL!

John Teachman

5 years ago
rating 5.0
Ms. Lisa is a friendly professional manager and is easy to work with. She attempts to give the people renting there the best service she can and keeps the place clean, maintained and safe. I have recommended this KeyLock storage location to others.

Ben Zemel

5 years ago
rating 5.0
Lisa has gone above and beyond to help us with our move. Moving can be so stressful and unpredictable, and she was very flexible with our everchanging needs. I couldn't be happier with the service and would recommend Keylock Storage to anybody looking for a safe place to keep their stuff!

Eric Jensen

5 years ago
rating 5.0
Very friendly, easy to access, clean rooms, good advice. I can highly recommend this for storage!

Heather Sculpture doesn't s

5 years ago
rating 5.0
They're all so nice, and very helpful

Ruby Moore

5 years ago
rating 5.0
Affordable. Friendly staff.

Escuadra drummer

6 years ago
rating 5.0
Labor day special beat them all

Paul Hamon

5 years ago
rating 5.0
The service I have received at this location is abouve and beyond what I have received at other storege units in the Tri-Cities. You will have a hard time finding a better built and maintained location.

Mark Steward

4 years ago
rating 5.0
Recently rented a storage unit here and I have to say Austin, in the office, was very helpful, friendly and very knowledgeable, unlike other places that I shopped at. Being a business owner, was able to get 24 hour access with no problem. The entire facility is well lit, well maintained and very clean. Thank you Keylock!

Paula Banta

5 years ago
rating 5.0
Always professional friendly staff. This storage facility is always well kept and secure for anything you many need to store. Prices are not too bad.

Catalina Amanigh

5 years ago
rating 5.0
Good service, reasonable rates, and easy access to all of our crap. Lisa, who seems to be the manager, is easygoing and friendly. Would do business there again.

Amorzita Gitana

5 years ago
rating 5.0
Good manager and very understanding has the place super clean always! Lisa is one of the most sweetest and kindest careing person I have meet here in Tri Citys! She cares about her customer as if they were family. Very Good place to store your belonging, and may I add good lighting!

Sal Bueno

5 years ago
rating 5.0
Lady at the front desk was very nice and easy to work with. Took 10 minutes and it was super easy.

Dorothy England

4 years ago
rating 5.0
Good price several sizes to choose from and clean facilities. Plus the gates open till late.

Deb Bitzer

4 years ago
rating 5.0
Absolute best. People who run it are friendly and helpful. Place is cleann and very secure. Highly recommend

Charlene Jones

4 years ago
rating 5.0
Very clean and secure. Lisa is such a sweetheart, I wont go anywhere else for my storage needs!

Dieadera Mannen

4 years ago
rating 5.0
This is the second time i have rented from them! Each time has been so wonderful! Lisa is so helpful and dies such a great job at making sure that everything is taken care of! Thanks again Lisa for all your help!

Robert Conley

4 years ago
rating 5.0
Property is very clean the manager is very knowledgeable and polite. Will recommend to others.

Jill M.

4 years ago
rating 5.0
We used the temperature controlled units. Price was extremely competitive (if not cheapest). Office staff super friendly and easy to work with. Check out process simple with only 5 days written notice. Highly recommend KeyLock.

Jerry Withers

4 years ago
rating 5.0
Just a positive experience all around. :) Reasonable rates, friendly service, and let's not forget that candy bowl! :D

jorge Angell4.

4 years ago
rating 5.0
Lisa was very professional and very interested in meeting my needs and making me feel very welcomed. Keylock is the most cleanest and organized storage facility that i have been honored to join. I invite everyone who needs a secure and friendly storage units to join us here at Keylock storage . Once again thank you very much Lisa for going beyond your job description to make me feel welcomed and meeting all my needs that i brought to your attention. KEYLOCK, great units ,professional staff , great PR.

Pedro Diaz

4 years ago
rating 5.0
I have been renting here for 3 years it is best storage place in the tri cities the staff members are helpful and friendly specially Lisa thank you.

James Flores

4 years ago
rating 5.0
Place is excellent. Manager is awesome

Carl Stewart

4 years ago
rating 5.0
Lisa has a very welcomeing personality and is knowedgable about the units, I come to my unit a few times a week and realy enjoy speaking with her,lesa is very nice to all the renters and stayes busy cleaning the property and checking the premises for accidentally unlocked units.

Juan Campos

4 years ago
rating 5.0
Great place to store our business equipment. Staff is great, they go out of their way to notify me when a package arrives, and that it's put in our storage unit.

Jason Heep

4 years ago
rating 5.0
Lisa is the best! I had to leave town for 4 months and she watched and even my dad tried to enter, and she was on it. Asking him all kinds of questions. They are high security, no worry. I would recommend them with no problem.

Roselynn Ironbear

3 years ago
rating 5.0
Very clean safe place. I really liked the unit i used. Very nice people

sweetneveah23

3 years ago
rating 5.0
The staff are amazing. Shannon and Lisa are very professional and answer all your questions and any concerns you may have. The security and space was excellent. I greatly appreciate the service and care they give. Very respectful. Highly recommend this business. Thanks again for everything. Happy customer here.

Priscilla Crane

3 years ago
rating 5.0
Great facility! The security system is up to date and the rentals are clean! I highly recommend this business!

Ernie Peralta

3 years ago
rating 5.0
Close to freeway and nice and clean units.

Ralph LeCompte

3 years ago
rating 5.0
I've been renting storage here since 2008. I like the security and safety of this up-to-date facility. It is well-lit and very clean. Right now I rent one unit but have rented up to three as needs arose. Lisa has been a blessing in the customer service area. Her ability to share a good laugh, build a customer service relationship and inspire trust are key elements that have kept me here for ten years. I'm starting the second ten years with gratitude for the great service and trust that has been earned by Lisa and Keylock Storage!

Ashley Hollinger

3 years ago
rating 5.0
The manager Lisa is excellent and professional goes above and beyond to ensure a good rental experience. Facility is large and secure and above all extremely clean. Would give ten stars if I could

James Pierce

3 years ago
rating 5.0
The storage is always clean and the manager is always very professional and nice

Alana Patterson

3 years ago
rating 5.0
Great Business!!! Good location (right off the highway), easy access, good selection, good prices, good security and great staff!!! We loved it! We will definitely use them in the future if we ever need a storage unit again and we absolutely recommend this place!!! Lisa the manager is awesome we love her. Very professional, excellent customer service, always a pleasure to do business with and an absolute sweetheart I also had the chance to do business with Blanca and she was also very pleasant and professional with great customer service. The staff always made us feel welcome and at home. Thank you Keylock Storage!

Corinna Mercado

3 years ago
rating 5.0
This place is awesome. I definitely recommend Keylock Storage for anyone seeking to store their belongings. Affordable, SAFE, accessible, and well kept. Staff is friendly and welcoming. Lisa is, by far, so easy going, professional, and just overall kind.

Lourdes Uballe

3 years ago
rating 5.0
Great location, very clean facility. Manager Lisa is very helpful. Reasonable prices. I recommend this place.

Paul Woods

3 years ago
rating 5.0
Lisa is so fantastic. Ive never had a better exprience than i get from her as being so helpful and friendly. Goes out of her way to make evertbing better. Great employee

Jason Hopkins

2 years ago
rating 5.0
Frendly workers. Plenty of security cameras. Makes me feel like my stuff is 100% safe here

Dawn Beck

2 years ago
rating 5.0
Probably the best storage facility ive ever used. Priced well in comparison to the rest, always clean parking lots and the staff is the best! Highly recommended.

Theresa Burton

2 years ago
rating 5.0
Thank you Lisa for going out your way and helping me get a Unit this evening....fabulious customer service

Alex Rivera

2 years ago
rating 5.0
I was very pleased with the quality of service and professionalism given by Keylock Storage employee Blanca. She was very courteous and helpful in helping decide what we needed. I would recommend Keylock Storage for your storage needs. The facility is very clean and has great security.

Emily Padilla

2 years ago
rating 5.0
The employees are super friendly and have always provided the best customer service. The storage units and the hallways are always clean, I dont have to worry about cobwebs and debris. The large amount of security precautions put into place are also a plus! Keylock storage is the best storage facility in the Tri-Cities.

Sarah Ratliff

2 years ago
rating 5.0
Incredible facility. Lisa and Blanca Re so helpful - they really go above and beyond to be helpful. I would highly recommend Keylock Storage

Alana Patterson

3 years ago
rating 5.0
Great Business!!! Good location (right off the highway), easy access, good selection, good prices, good security and great staff!!! We loved it! We will definitely use them in the future if we ever need a storage unit again and we absolutely recommend this place!!! Lisa the manager is awesome we love her. Very professional, excellent customer service, always a pleasure to do business with and an absolute sweetheart I also had the chance to do business with Blanca and she was also very pleasant and professional with great customer service. The staff always made us feel welcome and at home. Thank you Keylock Storage!

john day

2 years ago
rating 5.0
Amazing and quick service!!!! Lisa helped us find the perfect storage unit in a very fast manner in a time of need. Will refer this business to all my friends and family.

Michelle Michael

2 years ago
rating 5.0
Awesome business great staff clean too.

Teetee Thyme

2 years ago
rating 5.0
Clean and very friendly staff I just love Lisa she always has a smile very friendly and helpfull!!!

Dieadera Mannen

1 year ago
rating 5.0
This is the second time i have rented from them! Each time has been so wonderful! Lisa is so helpful and does such a great job at making sure that everything is taken care of! Thanks again Lisa for all your help!

Michael Johnson

1 year ago
rating 5.0
Ive rented a few storage units. This place is very clean the service is great and the location is very secure and easily accessible. And the pricing is right.

Timothy Robinson

1 year ago
rating 5.0
This storage facility is amazing. The price are below competitor's and the young lady Lisa was much help. I advise everyone if you need a unit this is the place to go! Thanks guys see you soon for another unit in need.

William Morton

1 year ago
rating 5.0
One of the best most secure places for storage I have ever used. Lisa is one of the most kind loving people I have the honor of knowing. Always smiling and caring for others.

Brenda K Heise

11 months ago
rating 5.0
The operations manager is a beautiful lovely woman who greets people with such kindness. I am happy to know her and the place is kept very nice and clean. She's always available to help.

jerlene williams

9 months ago
rating 5.0
Lisa assisted me in obtaining information on the possibility of renting a unit in the near future. She was very knowledgeable and personable. Will be using Keylock Storage if I end up needing a unit

Lisa Hahn

8 months ago
rating 5.0
I showed up early and was first customer. AMAZING experience. Lisa got me all taken care of in leas than a half hour for all paperwork, seeing unit, etc. I was able to pay for all the time I needed in advance and the place is super clean and nice. Thank you for amazing service!

Brain Glide

6 months ago
rating 5.0
Nice place, cameras everywhere. Nice helpful staff. Easy to access from the highway.

Vints Gal

6 years ago
rating 4.0

Raymond Jennings

4 years ago
rating 4.0
Been with them for a year. Security is pretty good, on site manager is friendly, LOVE the candy bowl. Downside is price. I managed to find a better deal with more space for less rent at a competitor so I'm moving.

Maxx Reverie

4 years ago
rating 4.0
Secure storage facility, air-conditioned. But they change cost of storage too easily.

Lito Martinez

1 month ago
rating 2.0
Water damaged most of my belongings, rare comics, mangas, and old family photos, due to a leak in the roof that i NOTICED a little before thanksgiving and was not fixed till after Christmas, they said to make insurance claim which the insurance never paid me for and also they have rats that they do try preventing by poisoning but it also means i have found random dead rats all through out the unit

brian palmlund

1 year ago
rating 1.0
This place is crazy the prices are outrageous and the people are bitter and not nice at all
See all Reviews
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay