24 storage sizes for rent
Office Hours
Daily9am - 9pm
Gate Hours
Daily7am - 9pm
Storage Customer Reviews
Chanel Gibbs
3 years ago
I've had the experience of working with Carol and she was very sweet. She was patient being that this was my first time looking to rent storage pace. She took her time to help me look for the right one and was very knowledgeable. The experience was awesome I would definitely reccommend her to anyone. She works with you and she's super sweet. The plus with working with such helpful people is their handsome dog Baxter
Tainya Back Hartley
2 years ago
Excellent customer service I love how clean each unit was that they showed me prior to making my decision upon which unit I was going to rent I left the easy payments how I can pay online or on the phone or I can walk in to make a payment and get a friendly smile whenever I make a payment. I am confident and all of my belongings are safe especially being in the gated community I also have a peace of mind knowing that I have insurance on everything in my storage I would not choose any place else they go above and beyond
karen jefferson
2 years ago
Steve and Carol are awesome to work with. Very accommodating and friendly. Would highly recommend using their facility.
John Reynolds
2 years ago
I would like to say this is a great place the managers here are great people and will do everything to help you.very nice people.
Tami L
2 years ago
This team is so wonderful to work with. Quite knowledgeable and very happy to take care of each customer like family. Seems as if I had known them my entire life on the first visit. I had gotten a unit on a Saturday. The managers were not in the office. A gentleman met me right away and showed me around immediately. Again he was so helpful and didn't mind showing me his full attention. Great employee you have there! The facility is always clean and well maintained. Highly recommended if you need that extra storage!
Colleen Smith
2 years ago
Carol and Steve are very helpful. The facility is always clean and staff is courteous and helpful. I have been renting a spot since moving to the area and would recommend Jack Rabbit Self Storage to anyone.
Janet Marie Gidley
2 years ago
Great customer service! When I originally rented two years ago, I didnt realize how much stuff I had to store. They accommodated me very quickly with the larger unit and gave me a window of time to move my things without charging me extra. They send email reminders for when my payment is due, and they take my payments over the phone. Very convenient. They also have good security. I never have to worry about my precious items. I know theyre safe!
L & M Contractors
2 years ago
A great place to store your stuff. The staff is always friendly, attentive and will help anyway they can. The facility is always clean and orderly.
Allen Bailey
2 years ago
This is a excellent place to rent a storage unit from. The owner was so helpful that I felt like I suppose to tip her or buy her lunch. She explained everything clearly, and showed me around the place. If you want to rent a storage unit from people that care and not just trying to make a profit. This is the place.
Celeste Pezzano
2 years ago
I have been very pleased with my experience with JackRabbit Providence location. The managers are professional and make you feel so welcome like you are part of their family. I highly recommend this location.
Elmer J White Boxer Antics
2 years ago
We have been renting from this location for 3 years now. Carol and Steve (managers) have been great, always helpful and knowlegeable about their different size units. We store our home stuff in one climate controlled and have two big units for our business. And they always are on a first name basis with their customers. I appreciate that personal touch. I would recommend anyone to rent from this location.
Staged Affairs
2 years ago
Great facility! Always clean and secure. The units are easily accessible and accommodating to large moving trucks to enter. Steve and Carol are amazing and do a wonderful job running the property! You feel like part of the family here. Highly recommend!!!
Freddy Aleman
2 years ago
Ive been with Jack Rabbit Self Storage for the past few years and Im extremely pleased with their service. They were extremely helpful and very courteous to me and my family. They walked me through the premises and displayed the different size storages,and what would be the most accommodating, and most affordable for us. I would highly recommend Jack Rabbit Storage,in regards to professionalism and for safety reasons !!!!
prscilla lee
2 years ago
I always receive good costumer service. They are always courteous and informative. Nice clean inviroment
Destini Reed
2 years ago
A Very clean and neat facility. The staff have always been friendly and helpful. Great place to rent a storage unit and good pricing for large space if needed
Padawan Midnight
1 year ago
Steve and Carol are very friendly and knowledgeable resident managers. I'm in walking distance of the storage unit so If needed I usually bring my portable cart. When I walk in to either say hi or pay a bill. I'm always greeted with a smile respect, some water when I'm tired or dehydrated and a little bit of friendly conversation. I believe they have a son who works there with them who's name is Andrew I believe who pulled up beside me while I was walking with my cart or bag and offered me a ride in the golf cart. They storage unit is a very friendly-family place. I would recommend this organization to anyone.
Claudette Garapic
2 years ago
The service is wonderful, I was having trouble with online billing, and I was getting worried that my payment would be late. After calling the storage directly they were able to go on line with me and enter information. They took the time to make sure my account was correct. Peace of mind is worth millions! Its nice to talk to a real person and not a recording or a online chat as to why passwords are not working. Wonderful customer service!
Kee Low
1 year ago
This is my second time using Jack rabbit storage and its always a quick and easy process. Carrol and her husband were very friendly knowledgeable as well as the security on duty. They went out of their way to accommodate me with the best size unit for my things. Definitely would recommend.
MF Art
1 year ago
Excellent customer service! The facility is very clean and secure with 24 hour security and a gated entrance.I have been storing my belongings at this facility for the last year and I have not had any problems. Mrs. Carol patiently worked with me to find the right size unit to up size to. And allowing me sometime to move my things to the new unit without charging extra. Awesome place to do business. I highly recommend this facility!
Corey Toliver
1 year ago
Steve and Carol are doing a magnificent job at this site! . I thank you for having such awesome couple! The always professional and polite. God Bless
Trisha Wyatt
1 year ago
This is my second time renting a storage unit. The prices are fair and the customer service is awesome. We went at 7pm to check out and rent a unit and Guard Jerel Sims was very helpful, thorough and told us the best sized units based on price and what it was we were needing to store. I'll recommend them all day long and will continue to use Jack Rabbit over the other companies. -Trisha D.
Charles Lee
1 year ago
Steve & Carol Fahrig, help me get a self storage with no problems it was very easy and they was so supported to make sure i got what i needed. If i had to rent a storage it will be from them. The most understand manager when it come to storage renting. A big thump up to them! Keep up the good work and i will let my friend know where to come for storage rental.
Kenneth L Hamilton
1 year ago
I was very happy with the storage unit selection process and the very clean property and grounds.
Carrol was very helpful in explaining and making me feel that my stored goods would be in good hands.
I highly recommend The Providence Road Jack Rabbit Storage Center.
Thanks
Ken Hamilton
J P
1 year ago
Today is my first day here. I have to admit that the staff and Check in process is seamless. I can say with a high degree of confidence that this rental unit will be managed accordingly. I'm glad to have chosen this place for our storage needs. It is also nice to know that management lives on property.
Anna Harris
1 year ago
I came to see the 10X20 storage last night and the size was fairly good enough, but I was disappointed when I came in this morning because I want to get the storage that we looked at. The manager said that it was taken this morning the same time we came in to the store. Steve showed us the other storage, which he said, Its newly building, so we went and its fairly nicer than the one I like, so I am pleased with it. Now, we can start our way to put our stuff in the storage. Thank you!
Andre Slater
1 year ago
I have been renting a storage unit from Jack Rabbit self-storage for almost 5 years now. I would say they have good customer service and they let you know about everything including the insurance. I did my homework before I rented with Jack Rabbit back in March of 2014. I had went to three other places, before I decided.
Sandra Burrell
1 year ago
Steve and Carol are awesome. They are very helpful and units are clean. They are always on hand to help. This is the second time I have rented a unit. Best place to go
Mike Cortez
1 year ago
Ms. Carol and her husband were both extremely professional, courteous, helpful and true genuine people. I felt very welcomed and well informed. Thank you so much for your kindness and professionalism.
ashiah uzzle
1 year ago
Steve and Carol made us feel so welcomed and were always willing to help. Very sweet people and the storage place was very clean and private. I highly recommend Jack Rabbit especially Steve and Carol store.
MariaGiovianniaFelecianna Watts
1 year ago
I went to the Virginia Beach location and Ms. Sarah Smith was wonderful, helpful, & pleasant to deal with. Jack Rabbit need more employees like her. Excellent experience. Would love to deal with her anytime.
Jerusha McCafferty
1 year ago
We got a unit today after calling to reserve it yesterday. They are a very nice and helpful couple. This was the most reasonably price storage facility in our area. I recommend that you come here for your storage needs.
Lab
1 year ago
I am very happy with customer service. Carol answered all of my questions patiently, and was so friendly! I'm also impressed at how clean the whole facility is . I definitely recommend this business! :)
Andrea Rosalez
1 year ago
I just rented out a 5x10 unit this weekend.The staff was very informative and friendly. They were able to show me a 5x10 and a 5x15 to help me see what was the best option was for my storage needs. I just wanted to say Ms. Carol helped a lot and I had a slight debit issue go down today with my payment but thankfully she was very patient with my situation. I'm grateful everything was squared away.
Laura Lemm
1 year ago
We are so glad we decided to go with Jack Rabbit for our storage. The facility is perfectly clean and feels very safe, and is significantly more convenient than the climate control storage facility we used before (waiting in line for an elevator when you are paying movers by the hour is not cool!) The reservation process and check in were quick and very friendly. We used the truck and that was extremely smooth checking in and out was fast and the truck was in perfect condition. Carol and her husband are super helpful and friendly and their attention to detail is evident in everything they do that attention to detail makes us feel very confident in using this location. Highly highly recommended!!!
Regina Kane
1 year ago
I have been with Jack Rabbit Storage Providence Road for 4 years. The operators, Carol and Steve have been wonderful to work with. They are professional and respectful. Most of all extremely patient when I forget my entry credentials. The facility is clean and big free, no rodents or water damage. A great place to store your property.
Patricia Shaloo-Holman
1 year ago
Spaces kept clean and neat. My climate-controlled unit is perfect for storing a variety of items because the climate system is maintained. Good security and great managers!
Casey Sheckells
1 year ago
I have been a customer for a while now. The managers Carol and Steve are so helpful and nice. They answered any questions I had. Not only are they wonderful , they have the cutest dog,Baxter. Such a clean and tidy place and I will continue to store with them, especially this location!
Jeff Jones
10 months ago
So far, so good. This place seems much better than P.S. Jack Rabbit will not raise my rates after 3 months like the other place. J.R. gave me a 12 month guarantee of no rate increase. If that changes i will lower my 5-star rating
Regina Kane
1 year ago
I have been with Jack Rabbit Storage Providence Road for 4 years. The operators, Carol and Steve have been wonderful to work with. They are professional and respectful. Most of all extremely patient when I forget my entry credentials. The facility is clean and big free, no rodents or water damage. A great place to store your property.
Casey Sheckells
1 year ago
I have been a customer for a while now. The managers Carol and Steve are so helpful and nice. They answered any questions I had. Not only are they wonderful , they have the cutest dog,Baxter. Such a clean and tidy place and I will continue to store with them, especially this location!
Sole Master
8 months ago
Steve and Carol are very friendly and helpful. Incredibly easy process to store my belongings. Also they are dog friendly
MarvelouslyMixedMartian Lloyd
8 months ago
Honestly.. I needed it and i was thankful to find the space i was looking for. Good look
Buddy Thibeault
5 months ago
They are always so friendly and always someone to talk to no matter the time of day. The grounds are clean and the unit I rented is very good size and I feel safe with the climate control that my wood furniture will not be harmed
Christal Cooper
5 months ago
Steve and Carol are absolutely a dream to work with. I couldnt recommend a better place. The grounds are clean, the units are clean but most importantly there customer service is top notch! Thank you guys for making my year that much better.
Heather Waters
5 months ago
The whole experience has been great and easy, from booking it to checking in and getting to my storage unit! Not only that, Andrew provided excellent customer service and he made my day, I was grateful. So I wanted to specifically thank him. I definitely recommend this storage facility. Thanks for the great customer service
Stacy Randolph
4 months ago
Very clean storage and Ms Carol is the best
She will help you with your needs and questions
I would recommend Jack Rabbit to all my family and friends!!!!!
Hunter Pugh
3 years ago
Carol and Steve were super helpful. They got me the right size space and the best rate possible.
Ann Ramsey
3 months ago
Storage unit was very clean. The people who run it are very helpful and friendly. Would use them again if I needed to store anything. Highly recommend them.
Welkin Gunther
2 months ago
Staff is always friendly and easy to deal with. Storage unit is very nice and secure also and well maintained
Deborah Horton
3 weeks ago
Baxter is the best Customer Service Doggie!!!!!!!! Friendly staff, great upkeep of the grounds. They spray for pests weekly, and they are always super kind to remind you of your monthly payments. Highly recommended!
David Rodman
1 year ago
Very nice customer service,the ppl are great. They andare Professional friendlier Everytime I call.
William Perry
2 years ago
Poor customer service from management? My mother in-law had furniture moved into the Jack Rabbit storage unit. and was charged extra the next day, Hidden cost for insurance. It would cost us more on the storage rent per month also paying to move out to another storage company would be outrageous. What kind of scam is this? Taking advantage of the elderly 70 year old woman. I called and was told by another employee "I am Tired of talking with you" and hung up on me after trying to get them to correct it. You tell me the next day I will have to pay more when her personal belonging are already in your space?
I can't give you a rating at all.
J P
5 months ago
Update: The corporation has the ability to change your contract and based on how they feel the business should operate. Do note: What is written in your contract can be redacted at their will and you will be told to comply with their requirements... Unless you tell them you will report it to WAVY, in which case, they will honor their contract. I feel that their service was great until it became an issue on new requirements and them not wanting to honor a ~2 month old contract renewal/resigning. Beware to the consumer.
Today is my first day here. I have to admit that the staff and Check in process is seamless. I can say with a high degree of confidence that this rental unit will be managed accordingly. I'm glad to have chosen this place for our storage needs. It is also nice to know that management lives on property.
Storage Facility Amenities15 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Climate Control
- Drive-up Access
- Exterior LED Lighting
- Extra Tall Ceilings
- Free Move-In Truck
- Gated Entry
- Indoor Vehicle Storage
- Interior Hallway
- On-site Management
- Online Bill Pay
- Online Rental
- Roll Up Doors
- Truck Rental
792usto1t
2 years ago