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Security Public Storage

1021 Hopper Ave, Santa Rosa, CA, 95403

Office Hours Now Closed
  • MON - SAT9am - 6pm
  • SUN10am - 4pm
Gate Hours Now Closed
  • Daily7am - 7pm

Storage Customer Reviews

Twiggy Woll

1 year ago
Rented with them for a couple years now. Good location with security and insurance. I don't worry about theft and feel safe having my things there. The service is awesome. I look forward to calling and talking to the awesome ladies that are there to help. Super friendly atmosphere. :)

Roger Greenbaum

1 year ago
Have been a customer for several years. The managers, Tracy and Terri, are true professionals. Their storage operation is very well-run. I give them my highest rating.

Tracy Hayton

1 year ago
When I needed a storage unit I called around. Terry at Security Public Storage was so kind and helpful on the phone. Security Public Storage was the best price AND they were open later than all of the other places as I work until 5. Then I met her twin Tracy. These women meet no strangers. They make you feel welcome like family. They are beyond excellent at their job. Terry and Tracy made the process easy and are always willing to help in any way. The site is incredible clean and a very convenient location. Close to the freeway for easy access. You won't be sorry for using Security Public Storage. I recommend them to the highest degree.

Scott Evans

1 year ago
We've had a storage unit with the ladies of SPS for more than 10 years and wouldn't consider going anywhere else, and there are others nearby. This is a family operation and it shows in the way sisters Terry and Tracy treat their customers: professional but friendly and helpful. They go out of their way to make sure that unit location is convenient and unit size is no more than needed. All units are drive-up accessible, the facility is clean and well maintained, the security system is recently upgraded, and the rates are competitive. Highly recommended!

Cindy Chadwick

1 year ago
The staff here at Security Public Storage are friendly, knowledgible and courteous. The grounds are clean and well lit. It would recommend Security Public Storage to anyone who wants their possessions to be safe and secure.

Chavette Handy

11 months ago
I highly recommend Security Public Storage to anyone looking for a awesome storage company. First of all it is extremely well taken care of and the grounds are always clean and well kept. But what sold me was the customer service. Terry and Traci, the two wonderful ladies that manage the office, are very friendly and go the extra mile. They are extremely professional and I look forward to seeing them every month. I don't send in my payment or pay online just so I can go in and say Hello to them. So to my two new sisters "Keep up the awesome job"!

Deborah Storno

1 year ago
Love this place. Real people. Caring people. Down to earth people. They have help me down size to a smaller unit with no problems. I leave with a great feeling and always I have a good laugh with them.

Barrie Robinson

1 year ago
We've been a long term customer of Security Public Storage, and Terry and Tracy who manage the facility. The facility is great - Terry and Tracy are like family - they truly care. Highly recommended.

dara sherrod

1 year ago
Great place to store your belongings! It's always clean and the staff is fantastic. They are always friendly and very helpful. We highly recommend this place and give them a 12 out of 10.

Bradley Reed

1 year ago
Security Public Storage is a Santa Rosa Gem! You can't ask for a better team of people. The most friendly business I've ever dealt with. As far as security goes, I've never felt as secure as I do with Security PS. I've had units all over the U.S. none have come anywhere close to them in Service or Security. I HIGHLY suggest storing with the best at Security Public Storage!!!!

Faith Omenique

1 year ago
I opened a unit at Security Public Storage a couple months ago. I had initially gone to another facility in the area and did not feel good about the location, staff, or security of the premises. The lovely ladies at Security on Hopper were immediately welcoming and friendly in a sincere way. They offered us free pens, a calendar, candy. Tracy and Terry were considerate and inclusive with my teenage daughter and chatted with her about several things while I completed the paperwork. During my transaction another customer came in to open a unit after having used them in the past and they remembered who he was and greeted him with a hug and a smile. Running a small business is all about creating relationships with your customers and they definitely do that. The business was started by their mother, and the four sisters now run the operation. A photograph of their mom is hanging in their front office and you can tell the family ties run deep. We had such a good experience and I highly recommend this facility to anyone. I have had storage units in the past at other companies and never had this same quality of customer service. Maybe it is weird to have warm and fuzzy feelings about a business but this is certainly the atmosphere they create.

Wind CarriAnna

1 year ago
I love this place! The people are really kind and I feel that my things here are safe, which is really important.

Kate Fielding-Metheny

2 years ago
I decided to try Security Public Storage when I moved to Santa Rosa in July of 2014. I had been with Public Storage since 2008 and never felt really secure. I was an "unknown" and if I didn't pay on time the consequence was harsh. The prices are so competitive and affordable. Tracy and Terry work with you to help with your storage needs and to fit your budget! I saw their advertisement and decided to stop by to see what the facility was all about. How can you not love a place that has a special pond for Rubber Duckies? lol Tracy and Terry are well tuned into this property and their clients.. The other day I was moving things out and had hired some extra help, the fella was walking towards my storage unit and there was Terry wanting to know who he was and what he was doing there. I love the individual treatment, the kind and caring way they go about addressing each client and how much they truly enjoy doing what they do. They make me feel like I can call any time and my issue will be addressed promptly and professionally. I don't fear losing my property if I have a problem. You really can't find a better place or a better price for your storage needs. Thank you Terry and Tracy :-) Kate Fielding

Chris Summit

2 years ago
Very secure like the name implies as well as clean and quiet. The staff are friendly and helpful and have a nice, down-to-Earth, family vibe.

Jim Brownson

2 years ago
We are probably the longest term renter at this Security Public Storage. The best (of many) features of this facility is its management / staff. We have enjoyed working with them for two generations.

Ralph Cetola

2 years ago
The nicest friendliest experience we have ever had! And We Love the landscaping and the Rubber Ducks! thank you, we would not want to rent a storage unit any place else!

Rebecca Slay

1 year ago
santa rosa security public storage is nothing short of amazing! the managers are friendly, intelligent, helpful and really care about helping their customers find the appropriate storage at the best possible price. you can't go wrong with santa rosa security public storage!!

Elizbeth Hardesty

1 year ago
Great owners!

Carolyn Farmer

2 years ago
The facility is very well maintained. The staff were very friendly and helpful when I went to rent a unit. I was able to look inside 2 different sized units before deciding which to use.

James Blethrow

1 year ago
We have been a patron of Security Public Storage since 2001 and presently store in two units...Tracy & Terry are kind & attentive in the office, the spirit of their Mom, Judy shows in their excellent client service. The office gives me a friendly reminder by email so we can avoid any late fees, which other competitors don't...the facility is very tidy, and it's possible to visit the units up through 7 o'clock...It feels like family when you do business with Security Public Storage. They'll also greet you by name and make you feel so very welcome to do business...I recommend this business with pleasure!

Maria Ortiz

2 years ago
Terrie and her sisters make me feel welcome all the time. They are like family and they treat you as family too. They are wonderful ladies, always very caring and always available when you need them. They go the extra mile to make you feel welcome. Thank you, Maria

Thomasina Herrera

2 years ago
These ladies are the best! Extremely helpful in choosing the right fit for my storage needs. The grounds are always clean and kept up well. Very clean front office and the gals are always nice and welcoming if a visit to the office is needed. I highly recommend trusting Security Public Storage of Santa Rosa for your storage needs!!

Cynthia McMillin

10 months ago
I've been with Security Public Storage for a long gone time. Tracy and Terry are very professional and helpful. It's nice to know that my this GSM are being well secured. Thank you

Debbra Thew

1 year ago
Tracys and Terry are the best! Of course moving can be stressful but with their professional and personal touch made the whole experience so much better. I personally come in to pay my bill so I can see them and laugh, but bottom line knowing that my personal property is in by far in the best hands that I've ever come across is really what's is most important to me. I Highly recommend Santa Rosa Security Public Stroage to you and I am sure you will as pleased as I am. Thank you Tracys and Terry! Debbra Thew

Nora Sims

10 months ago
The absolute best experience and customer service is outstanding... The office staff is very friendly and would highly recommend this facility.

Myrah K

9 months ago
This is a family run business that makes you also feel like family. Can't say enough about their kindness. Property is clean, safe and secure. Rates are competitive. They gave me a nice move in special too. I think I got my first two months half off. Not sure what they offer right now, but I would just ask. Highly recommend

Annie Wilkinson

9 months ago
I rented a storage unit from Tracy at Security Public Storage and I don't know how she could have been more helpful. She gave my daughter and I a very reasonable rate. The grounds are well cared for and monitored well. I would highly recommend this place. Thank you Tracy!

Paul Hamby

8 months ago
This storage facility is the best in the Santa Rosa area. Family owned and run, they keep track of all who come and go. The gated access is secure. The facility is clean, well maintained, and even has landscaping in the transportation corridors. I recommend them for your storage .

David Hodges

8 months ago
If you need a safe professionally run place to store you valuables Security Public Storage At 1021 Hopper Ave. in Santa Rosa IS IT!! The ladies Terry and Traci who manage Security Public Storage are professional in every way and are truly concerned with their customers satisfaction! They go above and beyond what is expected! They treat you like family And, they do it with beautiful smiles that light up the whole office!!! I rate Security Public Storage Highly as a 5star facility!!! David A. Hodges Santa Rosa, CA.95404

Katelyn Wilkinson

8 months ago
Terri is awesome. She goes out of her way to keep customers informed and helps in every way she can. I feel that my belongings are safe and secure at Security Public Storage. The 5 stars were earned by Terri alone though.

Karen Howard

7 months ago
It feels like a safe property because of all the security cameras and full-time staff keeping an eye on things. Since most trips are by myself, that issue is important. The staff is wonderful, accommodating, and friendly which adds to the great experience. The location is close to Starbucks (a must!) and the 101.

Andrew Chilson

7 months ago
I've been a customer of this facility in Santa Rosa for 3 years...very convenient location, clean, well lit units...very professional, friendly staff! I recommend this particular storage facility! It has made life much easier, and the security of having my belongings in a reliable facility, and insured, gives me peace of mind.

Kelly Jones

7 months ago
Awesome managers. Both very helpful and so kind. They were a blessing during a very stressful time, knowing exactly what unit was going to work best for the amount of belongings I had. I called them a couple months prior to my move from out of state and spoke with them periodically as my move got closer so by the time my son and I arrived with the moving van, we were welcomed like we were old friends.

Cassandra Delgado

6 months ago
Fantastic, easy, streamlined experience!! Highly recommended. My boyfriend and I waited until the last minute to find a storage unit (the day of). He called Terry at Security Public Storage and we were there within the next hour! She even gave us a last minute tour of other sized storage units on our arrival and was able to work with us to find the perfectly sized one for all our belongings (so patient!!) Locks are also sold in the front office, so don't worry about making an extra stop to pick one up. One less thing to worry about on moving day. Overall, great unit and great customer service! This couldn't have been any easier. Would 110% recommend this place to friends and family.

Uncle Bob

6 months ago
I love these guys !!!! The staff is always so courteous and downright sweet. They're always right there to help with any issues. Everything is always clean and well kept. The facilities are great, but most of all I think it's the great customer service that stands out above all. It's very reassuring to know that my belongings are kept safe in their facilities. If you need any proof, just give them a call or drop in and you'll know you are in good hands right away. All the best, Robert Pierce

Chelsea Mills

6 months ago
I love this storage unit facility. The staff are wonderful, always so nice whether I'm calling in or coming into the office. I've had units with other storage facilities & security public storage is by far the best. I trust my items being there and I love that somebody lives on site!!

Kevin Austin

6 months ago
The ladies who run the place are some of the nicest and sweetest people that I have encountered since I have been in Northern California. The whole property is very clean and the units are very affordable. By far the best storage facility that I have ever used.

Jon P

6 months ago
I've been associated with SPS for 17 years - initially, through my best friend for 13 years and as a customer myself for four years. The on-site managers have always been friendly and genuinely cared about your well-being. I have known Terry, the current manager for 17 years as well and she is exceptional - upbeat and efficient. The facility is clean and well-maintained and conveniently located right off Highway 101. Their rates are also competitive. I give them and her 5 Stars!

LaDonna Klein

6 months ago
I have had an amazing experience with Security Public Storage! I would highly recommend them to all who are seeking a nice, very friendly, clean and safe place to store their belongings. Terry, at the front desk, always has a welcoming smile and warm words when I come in. The grounds are always well maintained and tidy. I have never had a problem with my storage space! Highly, HIGHLY recommend Security Public Storage of Santa Rosa!

Eric Prydz

5 months ago
If you are looking for a clean storage facility with the nicest staff you will ever meet, head over to Security Public Storage in Santa Rosa. Not only is everyone who works there extremely friendly, the prices to store your goods is more than reasonable. I have was in need of storing things from a move at the last minute and a friend suggested I try them out since their prices are location were both really good. I have been with them ever since and it is almost a year now.

Janeen Casebeer

5 months ago
We needed a short term storage solution while we sold our house and moved but wanted to ensure our stored stuff would be safe and clean. We found security public storage and the price was good and the staff was very accommodating to our needs. We have been pleasantly surprised at our experience here. The facility is very clean and the staff is kind and helpful.

Louis Pell

4 months ago
Terry is awesome! She always called me before I was late on a payment! She's also very helpful everytime I'd forget my gate code or loose my keys. These guys are very personable and easy to communicate with! When I need something from them I can always count on them. Their reliability is astounding! I would recommend for short and long term storage needs!

Jomai DeHaven

2 months ago
Easy to access location, super friendly and diligent staff. The facilities are always really clean and looked after. I can't say enough good things about this place!

Sarah Bittner

2 months ago
Terry is amazing, from the moment I met her to this day she has been nothing but sweet and kind. I love this storage facility and I am so happy I got my unit, it is very clean, secure, with great pricing and wonderful staff. If you are looking for a storage facility that is fair come here!!!

darryl ford

2 months ago
I have multiple units at this facility. Terry has been my main contact and is outstanding with customer service. Doing business with them has been a pleasure. Five stars from me.

Adam Eric

1 month ago
Our experience of this extraordinary woman, Terry, is beyond comparison to any business we have delt with prior to this storage unit rental. Her compassion for all those about her is what keeps America great! Following the devastating wildfires, Terry was the perfect example of an emergency unit on board...never showing any signs of fear or worry, while providing her loving care regardless of all the clients questions in regards to their own personal properties. Terry showed fundamental management skills prior to this crisis, and now, seriously should be acknowledged for one of the unsung heroes!!! Because of you Terry, we believe a higher source has brought you...and kept you here to support the bigger picture in humanity...Namaste'

Jack Wahl

1 month ago
Fantastic customer service! Facility is very clean and protected. Terry always has a positive attitude and a smile

Jessica Dominguez

1 month ago
Terry is so great to work with, Not only is she super sweet but she is professional and makes service a better experience. Prices are competitive its clean and easy to locate. I love the hours of operation. I would refer all my friends and family to this location. :)

Stephen Smith

3 weeks ago
Security Public Storage in Santa Rosa has been a very valuable asset to me and my repurposing projects. Having a quality and place to store my products makes it easy and the staff of Terry and Mary are amazingly helpful in making sure that everything i need and any questions i have are are provided and answered. KUDOS to SPS!

Jacquelyn Vieyra

1 week ago
Review by Daniel Ojeda - Terry has been very understanding and has been very helpful through the whole wild fire ordeal. I would recommend her to family and friends. The hours of operation are doable but pricing is competitive and the grounds are very clean.

Fran V

1 year ago
SPS is a safe, secure, clean facility. Just ask me. I have been there 19 years and counting.

Megan seidenkranz

1 year ago
I have been storing things here for a year and a half and the office staff is awesome! They are so friendly and always helpful! This place is very secure and makes me feel great about leaving my belongings here.

Sammie Ellis

2 months ago
I have had the experience of needing storage units over the past five years at different places. I am so appreciative of the fabulous, efficient, and friendly service service that I have received at Security Public Storage on Hopper Avenue in Santa Rosa. It is absolutely the best storage place I have ever used. I have had need of a storage unit three times this past year. I have already returned here, and will continue to do so if need be in the future.
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Eric H.

6 years ago
Security PS is in the second cluster of storage unit locations in Santa Rosa. Don't store anywhere on Santa Rosa Ave / Roseland even though the prices are...
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Storage Facility Amenities4 Amenities

  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras