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Office Hours
MON - FRI9am - 6pm
SAT, SUN9am - 5pm
Gate Hours
Daily6am - 10pm
Storage Customer Reviews
BISOLA HASSAN
1 month ago
The customer service is great, the staff is super friendly and helpful (thank you, Allen and staff)! The storage units are clean!
Jennifer Garcia
1 month ago
From the start getting my storage to now emptying it out the team has been wonderful support with explaining/clarifying any questions I've had.
Would definitely recommend this spot if you need to store your items. The security process definitely makes you feel better about leaving your items there.
Alanna Levenson
2 months ago
I had my belongings at A1 Storage longer than I thought I would but the entire time I felt assured that everything was safe. I also very much appreciate the level of communication and customer service that I experienced consistently the entire time, from the moment I looked at their facility to the day I moved out. Every time someone answered the phone those working in the office were helpful, friendly, and accommodating. What also surprised me was how helpful they were even when I was moving out of my storage unit and into a POD. There were other factors that made that experience stressful but none of them came from A-1 or those that worked there, in fact if anything they behaved in such a way that alleviated my stress.
Dale Adkison
3 months ago
Chris was very helpful. I'm not very keen with the new locks because I discovered how fussy they are to line up with the door. However given that they are more secure I'll try to get the hang of it. I really appreciate the first month free discount. That keeps me coming back for my storage needs over the years.
Ratu Sefanaia Tuivanuakula
3 months ago
Great services from the front desk, storage area is super clean,great lighting and awesome music.
Art McGee
5 months ago
A-1 is a well run facility. Everyone that I dealt with there was polite and professional. Thinking it was brand new, I asked one of the employees how long they had been open. He replied that it was around 5 years. Amazing.
Dee Ledesma
7 months ago
So easy to obtain a unit. Everything was completed online.
Quick and easy. Place is nice, clean and secure. Employees are super nice.
Miguel Vargas
7 months ago
The manager onsite is very friendly and always willing to help out with any issues and concerns. The facility is very clean and they offer security monitoring for all the units.
Jessalee D. I.
1 year ago
Although it is a bit pricey, I never had an issue with my unit, the facilities, or the staff. Staff never answers with uh I dont know and they always try to come up with a solution for you. If I ever need a storage unit again, Id definitely come back.
Katie McElvogue
1 year ago
Renting a unit was very easy from initial emails to site inspection. The facilities are very well maintained, clean and secure and having office personnel on site to answer any questions and help with queries is a major bonus. Thank you Chris and team for your A1 service.
Pia Candelaria
1 year ago
Clean facility. Well lit, spacious units and walkways, easy to access, great security system.
The staff is helpful, polite, courteous, and all around easy to work with and talk to.
I did a lot of browsing around to compare prices, and no one compared to A-1. 5 stars, hands down, and would very much recommend!
Dylan Henry
1 year ago
Chris and his staff met all my storage need with fast and courteous customer service. Ive been with them for over a year and Ive never had any issues with rental raises. I highly recommend Chris and his staff for your next storage needs. ( especially military service members)
Michael Charon
1 year ago
I moved my sons stuff out this weekend. Chris and Tony were there and made the move out really easy for us since we were in a time crunch, really nice people as well. Highly recommend this place. Very neat and professional place.
Brandy Willoughby_MTN
1 year ago
Tony was awesome. He was helpful in getting me exactly what I needed which ended up saving me money! Very friendly and professional team anytime I reach out with a questions or request!
David Robinson
1 year ago
The Staff Members and the Facility are second to none. The professionalism, courtesy and service are above and beyond. I take all of our agencies' business to A-1 Self Storage and refer all of our staff to use them all the time.
I truly appreciate the A-1 Family for taking care of our agency business over the years.
Best Regards,
David
Director of Facilities
Catholic Charities of Santa Clara County
Barbara Villarreal
1 year ago
QUALITY is what you will get here! GREAT online system that never failed me, the grounds were very secure and always clean, and the office staff is always up front and kind. Office staff would call me when my payment was late so that I would not incure a late fee and treated me professionally when I was in a financial stretch. Every item I stored there was nicely preserved and (unlike with other units I've rented), I never saw signs of bugs of ANY kind - not even flies! I don't know how these guys did it, but I can honestly say my stay was PERFECT! Even when I moved out - I wanted to sweep the floor to leave the unit as it was when they rented it to me, but office staff said, "Don't worry about that. We got you"! I highly recommend this location (Senter Rd, San Jose) of A-1 Self Storage.
jennifer Lund
1 year ago
Very friendly. Great customer service. Ready to help and answer any questions. Very clean. I would recommend to friends.
Katalina Beltran
1 year ago
I was only here for a month to store some stuff for school, there were two gentleman that were very helpful and made everything so easy for me!!! They are the best storage company
Peanut Butter Johnson
1 year ago
The service is great, they accommodated my needs and exceeded my expectation. Everything is clean!! It's priced right and the process was easy
Mary Day
1 year ago
Excellent customer service and great prices. I had my entire house in storage for about one year and the staff was always friendly and informative. I felt very safe with my priceless goods in their hands. I could not find a better monthly rate anywhere else in the area.
Cory Murphy
1 year ago
As far as storage units go, A1 was great. Clean facility, the unit stays cool even in the summer. And when my debit card expired, they called me to let me know my payment hadn't been recieved BEFORE any late charges were accrued. Not enough companies do that today. 5/5.
Courtney Mullen-Flores
2 years ago
Very professional staff. Very helpful staff. Decent pricing and options on units. Convenient access hours. Immaculate facilities. Recommended.
i pinal
2 years ago
Expensive and dirty restroom and Manager is the husky guy with beard he likes to spy on tenents and pick on them . evicts you if you leave late . He dont evict all the tenants that sleep there over night .
Yes Jsh
2 years ago
Worst storage place ever then manger guy is extremely rude no respect will never come here again awful experience
Jennifer Woo
2 years ago
These guys are great. They are thoughtful, accommodating and willing to work with your schedule and needs for storage space. They have all the info you need for short term and long term storage.
Shana Zajdel
2 years ago
Very nice staff, move in was fast and simple! Great rates. And this place is so clean inside, with nearly spotless white walls. I never thought a storage place would smell so clean and fresh. Temperature control keeps it all nice and cool inside. The elevator is nice and roomy. And they have dollies to carry your stuff, you just need to check one out at the front desk with your I.D. during regular business hours.
Jake E
2 years ago
Great staff-- super friendly, professional, courteous & helpful.
Also great monthly rates & convenient access hours (6am-10pm)
AND, the bathroom is really clean!
San Jose Sales
3 years ago
Just moved in to a small unit about 1 week ago. So far the process has been extremely easy and overall great! So far so good. Im glad I picked A-1 for my storage needs.
Richard F. Yanda, Ph.D.
3 years ago
Excellent staff, very courteous and helpful. Good prices, beautiful new facility. Great location.
In Phase
3 years ago
Nice, clean and safe facility! Chris was very helpful and as professional as they come. Thank you for all your time and help!
justine time
3 years ago
It is very clean great prices and the staff is helpful and freindly. The hours are good as far as access to the units and it has alot of hand carts for cust use. I will definitely recommend this place to other's.
Velda Saldana
3 years ago
First time renting a storage - I am happy so far..... update: I found a place to live, emptied my storage unit before rent was due for the next month. A1 staff was helpful, pleasant and the unit was big, reasonably priced, easy to access, clean, new, always had music playing and was available to me until 10pm, and ending the contract was as pleasant and easy as starting it. Cant say enough good things about this place. 5 stars!
Elizabeth Peralta
3 years ago
I used this storage place for over six months. The staff was just as friendly and helpful from before I picked my unit to the time I moved out. The restroom was always clean and helpful when I needed to use it. The hallways are automatically well lit and there were always at least one cart available for moving my things. Thank you Chris, Andrea, Kevin & Dana for a great experience and great customer service!
Jennifer Luayon
3 years ago
Andrea was really helpful in getting us set up and the facilities are nice and clean.
Joshua Saavedra
3 years ago
The service was outstanding!!!! The staff was polite, helpful ,and were very approachable . I give the staff four star they should have received five stars but greedy corporate heads know how to extort money from desperate people knowing they have no choice but to pay or loose their belongings... They should only bump the rates up on those that are flagrant.. and those that are on time consistent with there fees should be rewarded...it's called customer service.. policy needs balance!!!
Bert Wank
3 years ago
Fast process, clean and well secured location (2-level access codes, video and recessed cylinder locks), and favorable extended hours until 10pm - at a great special to move in. SOLD! Great job guys!
Alicia Turner
3 years ago
Excellent customer service, clean, well thought process in terms of logistics, paperwork and self-management. My only feedback for improvement would be to patrol the grounds and the hallways for customers who "appear" to be staying inside too long and are not moving goods in or out. I would feel safer if people flows in and out. Also, post a sign at the entrance that prohibits tailgating but indicating a customer to stop upon entrance till the gate closes.
Lam Nguyen
3 years ago
The place is very clean, and the service is excellent. People are very friendly. I will definitely go back there if I need a storage again.
Thomas Logan
3 years ago
I needed a small unit for a few months. The staff was very friendly and helpful. The indoor storage unit that I rented was very clean and had good lighting. I will come back here again.
Robert Aguirre
3 years ago
It is always very clean and well lighted. The staff is very helpful and friendly. They know my name and greet me with a warm welcome and a smile.
Alireza Samimi
3 years ago
It is an inexpensive storage facility. AC continuously works there and keep the place cool. It is safe and easily accessible. You can easily make online payments. First month storage was free for me and I enjoyed keeping my stuff there.
shon jovi
3 years ago
Very nice staff who helped me stop renting. He helped me save my time to go there one more time. I want to say again. Thank you so much.
Van Thoi
3 years ago
Very friendly and helpful staff, good facility. I recommend this services to my friends.
Randy Leppo
4 years ago
No problems at A-1 Storage.
Super clean facility.
Friendly crew.
Easy access with good security.
BrotherKehn
4 years ago
Moved to this storage after using Public Storage. A1 Storage seems to feel more welcoming, there's music playing in the background while you're working on organizing or moving your belongings. The process to get one is easy too and they lay out many options on where you want to be as for storage selection.
Zach Stow
4 years ago
Staff was super friendly every time I talked to them and never had any problems. Also the place is very nice and clean. I really liked A1 storage and would defiantly go back to them if I have any storage needs in the future.
Zoraida Cruz
4 years ago
Es un lugar limpio, bien organizado,no muy caro, buena atencion, buena seguridad y control . Tienen parqueo Buenos servicio.
Amy Selyne
4 years ago
The rental process is super easy and straight forward, it probably took me less than half an hour to finish all paperwork and get my lease started whenever I wanted. The staff were super courteous and helpful. Especially appreciate that they honour the online price I reserved for my unit, since apparently it hiked between then and when I went to the facility and got the paperwork done.
The storage area is super clean which is awesome, but the bathroom needs to be better kept! Lots of security, you have to punch in an access code in order to get through the gate, operate the elevator, and use the bathroom. Online bill pay is a breeze.
Some minor gripes I have is that I'm not sure if the facility is "climate controlled" since it's still definitely hotter on the top floors; can't comment on the humidity (yet) though. And every now and then you find a bug inside.
Lyn Rogers
4 years ago
The whole property is incredibly clean and managed by very friendly employees.
A Google User
4 years ago
Very clean and brand new facility. Every staff is very friendly and always willing to help. Mostly I interact with Kevin because he works on weekends. He deserves 10/10 on customer service. Always smiling. Free coffee and clean toilet.
bob paulinski
4 years ago
Very positive experience. The people in the office were attentive and detailed. The facility is new, clean, secure and well organized. There are several options in storage unit size to meet your exact need.
Sheryl Williams
4 years ago
The manager on Senter Rd. was very polite and helpful. We got the perfect size storage unit for our needs.
Roxana Goldman
4 years ago
The place it is wonderful. Immaculate and highly organized.
Mr. Kevin, the Manager did everything possible to make arrangements move swiftly.
Thank you,
Roxana Goldman Lawson
209 986b 6979
Anthony Sedillo
4 years ago
Top notch facility,very clean,employees very kind and helpful.i would rent at this a1 again.
Jane LaBrecque
4 years ago
Very secure, very clean, with some climate control. Difficult to access the driveway. Staff very professional.
Ace Val
4 years ago
This place is so clean and secure! If you go at end of the month it's only $40 for lock, insurance and processing fee. Cheaper than public storage and much more cleaner and secure!! Come here. Senter location is great!
SueYen Lee
5 years ago
It was my first time using A-1 self storage. I was almost hopless looking for storages in my area until I drove across Senter Rd. I had confirmed a storage within 20 min. Customer service was excellent! The property was well kept too. Also, the deals were even cheaper than the other storages I had priced out.
Great!!!
Mauricio Hernandez
5 years ago
This is my first storage place. I am moving some stuff to a new location thus i need to get a temporary storage. I really enjoyed the great costumer service i received. I am currently renting a 10x10 storage at a fairly low price of 170 per month with the first month free.
Beth Stamper
5 years ago
Chris at A-1 on Senter is amazing! He helped me get the right storage unit and was extremely accommodating to help me have my relocation cube placed on site so that I could unload it with ease. This really made a stressful move better and I couldn't be more appreciative. The sign up process was a piece of cake and I feel very comfortable with the storage facility itself. It's clean, well-lit, and very secure. I feel good about having all my earthly possessions kept here now and indefinitely into the future. Thanks so much!
Dam Pham
5 years ago
Excellent services! Chris and a Shannon were very professionally helpful and focused on customers' needs. Thanks for the help!
Josh G.
1 month ago
From start of contract to end of contract A-1 Self Storage was awesome. We used them for just under a year to store our house items as we moved out of the...
Alexandra A.
3 months ago
Great, clean storage facility with a really good manager! Chris was easy to work with and upfront about everything.
Courtney M.
8 months ago
This facility is very tidy and airy feeling. I always felt safe there and that my belongings we're in good hands. The staff is very professional, patient,...
Storage Facility Amenities5 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Online Bill Pay
- RV, Car, Boat
anna celaya
4 days ago