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A-1 Self Storage

5654 Copley Dr, San Diego, CA 92111

Office Hours
MON, TUE9am - 6pm WEDClosed THU, FRI9am - 6pm SAT9am - 5pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.8
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William McAnally

3 weeks ago
rating 5.0
Clean safe climate controlled storage . Couldn't be more pleased to have to store stuff. Chris was very thorough and helpful.

Ryan Witt

1 month ago
rating 5.0
Great service and quick and easy customer service. Chris was a great help!

Brandon Ochoa

1 month ago
rating 5.0
Great service! Staff make things easy for you.

Oscar Rivera

1 month ago
rating 5.0
Amazing customer service Chris was super helpful with accommodating with all my needs . Will recommend this place to anyone needing storage. Thank you.

Rachel Sebastian

2 months ago
rating 5.0
A+ Customer service!!! Chris is the absolute best! He is so kind and pleasant to deal with and he made my process here smooth, positive and convenient. He handles stress and challenges with a smile and provided top notch, above and beyond customer service that made me feel truly comfortable and supported. Thanks Chris for all your hard work and amazing wonderful attitude.

Carlos L

2 months ago
rating 5.0
Great experience getting a unit. Chris (Manager) did a fantastic job. Thank you again.

Juliann Arce

4 months ago
rating 5.0
The staff was very helpful and made sure I understood everything I needed to know by walking me through everything. Great price and space.

Kathie Maxwell

5 months ago
rating 5.0
I have had my household items stored at A-1 Storage on Copley Dr for over 20 years and have been pleased with the service and security I have received. The personnel are always courteous and helpful.

Zach Dolan

6 months ago
rating 5.0
Fenominal customer service, very professional. Rates are on par if not better than other providers. Highly recommended.

Thomas Coto

6 months ago
rating 5.0
Chris was extremely helpful in getting a unit started and taking care of this process. Made the entire experience easy and enjoyable! Definitely recommend!

Bradley

7 months ago
rating 5.0
Friendly service Clean and secure lockers. 5 stars thanks!!!

Dawn Dugas

7 months ago
rating 5.0
Chris is the best! Decided to rent here. Clean and well maintained place

Meredith Brahler

9 months ago
rating 5.0
Chris was the director of First Impressions and he really delivered! Very nice, informative and patient. He made an extremely stressful and uncertain time more manageable and positive. The facility is clean safe and convenient. Would highly recommend to others.

stephen sklenar

10 months ago
rating 5.0
Great facility; very clean. Chris went above and beyond when helping us select the right size unit for our storage needs.

ridel puno

11 months ago
rating 5.0
First time renting from this storage location. The location is easy to find. And the inside of the buildings and units are clean. Staff is also quite nice and helpful.

Paula Mayer

11 months ago
rating 5.0
We had two storage units at the Copley address for a year and never had an issue. The facilities are clean and well managed. They even pro-rated our unit when we moved out. We needed one more unit before moving out of state but the Copley facility was full so we had to rent at a competitors and what a difference! The other place was dirty with nails all over the drive area and when we moved out they didn't pro-rate our over pay. Had we not had to rent at a different place we might not have realized how great A-1 Storage is. Choose A-1 over Public Storage and you'll be glad you did!

Brandon Pounds

11 months ago
rating 5.0
Use to rent at Mission Valley. This new location made it super easy to rent a unit. Super friendly staff

Peter Pan (The Hologram Man)

1 year ago
rating 5.0
Very communicative and friendly, nice clean space, good opening deals and reasonable long term costs, easy access. Have had 2 units in this A1 Facility and one in another, always feel comfortable - transparent up front and responsive!

Matthew McDaniel

1 year ago
rating 5.0
Great customer service! Amanda helped answer all my questions, was very upfront with pricing, and helped me find the best unit.

Mike Kraemer

1 year ago
rating 5.0
Great service and location

Rebecca Wood

1 year ago
rating 5.0
Clean, well lit, and professional/knowledgeable staff. Would recommend.

satis fye

1 year ago
rating 3.0
Customer service was very pleasant.

Samantha Boyan

1 year ago
rating 5.0
Best storage unit experience yet! I moved out of my 1-bedroom apartment into my friends extra room in her house, so a significant downsize. Thankfully this place is right across the street from my work so I figured it would be easy to access anything I needed. I was right. I started off online and then realized it would just be better to visit the office. Tony was SO helpful. He showed me what size unit would be best for all my stuff, and answered all of the many questions I had. The access hours are great, and its always clean. My boyfriend and I just moved into our own apartment and the transition out of the unit was seamless. As always Tony was super helpful. If I ever need another storage unit while living in San Diego, Ill always choose this location.

Johnathan Teoli

1 year ago
rating 5.0
I enjoyed talking to Tony as he showed me his available storage units. All the information he gave was very clear and transparent. I felt like he had my best interest in mind and wasn't focused on making business. From the way he talks, I can tell he manages A-1 Self Storage very well, so I felt comfortable renting a unit there. Definitely 5 star worthy!

Anissa Harris

1 year ago
rating 5.0
Professional, clean, and super friendly staff. Great experience!

Doe Mendiola

1 year ago
rating 5.0
Needed storage ASAP they were closed but the online process was excellent. I was still able to move in the same day.

Mitchell Lopate

1 year ago
rating 5.0
Great support from Tony in the front office; the price and availability is worth every day that I keep my furniture here.

Benjamin Riddle

1 year ago
rating 5.0
Very impressed with the employees and the kind and helpful way we were treated. In spite of some unfortunate things that happened (losing my keys), they were extremely patient and helpful in resolving the issue. Overall, a good experience.

Victoria Woodland

1 year ago
rating 5.0
No funny stuff here, no bait and switch! A1 made the effort to accommodate my limited mobility and situated me nicely. Great promotion on upstairs units while they last!

Dave Smith

1 year ago
rating 5.0
Ive been using this particular location of A1 storage almost continuously since it opened so many years ago. I have had various 10x10s over that time and now have a 10x20 and a 10x10. They have always been helpful whenever I have had questions and I like the very stable temperature environment and that they keep the place very clean. The price is right in line with the price for this quality level of facility and location. The only irritating thing for a long term renter like me is that they do not offer any long term options... everything is month to month and you can pretty much count on two raises in rent per year :-(

E. Rodriguez

1 year ago
rating 5.0
This place is great, convenient location, easy access from 52/805. I've had an A-1 unit before at a different location and this one is far superior. The access hours are great, too. Their passcode entry and exit system is easy. I especially appreciate the kindness and patience of one employee in particular, Tony. He is awesome! If I need to use a self storage service again, I'll go out of my way to come to the Copley location.

Michelle White

1 year ago
rating 5.0
These guys are great! Always willing to help and always willing to work woth is even after we moved away and kept having to change our move out date! Tony is the best!

Diana Bell

2 years ago
rating 5.0
Tony was super helpful and friendly. He helped us to find carts, showed us our unit and helped us with our access code. Clean and safe facilities.

Liliane Salgado

2 years ago
rating 5.0
I was going home for the summer and couldnt bring all my apartment things with me so I put it all in a storage locker. A1 was very helpful in the move-in process and move out was a breeze. Every aspect of my rental was managed efficiently and I have no complaints. The service as well is definitely top notch and would recommend this to any students who might need to store their belongings. Overall a very positive experience!

Aubrey Crawford

2 years ago
rating 5.0
I am sad to say that I am leaving A1 Storage in Claremont. Their facility is VERY HARD to match! The customer service has been amazing! At times I had to communicate from Japan and it always was excellent! Because theyre so awesome it took me months to find a place closer to home in San Diego area. Still not as good as A1 Storage Copley but it will have to due. Thanks again for your amazing facility and great customer service!

IDGT IRAQ

2 years ago
rating 5.0
We were moving between houses and needed to keep our stuff for a few months while we finalize everything. This place was perfect. It was our first time getting a storage unit and it was such an easy and smooth experience. Tony was awesome he helped us out alot.

Evelyn Pagán-Kuria

2 years ago
rating 5.0
I have been with A1 Self Storage for more years than I want to admit.. but this my first review... and only because, after all this time I needed to make some changes... Tony, the manager, was amazing very helpful and made the process nearly painless.... moving to another unit is never pain less... but it got done with no problems, Tony was available onsite and by email.... great experience!

Evelyn Pagán-Kuria

2 years ago
rating 5.0
I have been with A1 Self Storage for more years than I want to admit.. but this my first review... and only because, after all this time I needed to make some changes... Tony, the manager, was amazing very helpful and made the process nearly painless.... moving to another unit is never pain less... but it got done with no problems, Tony was available onsite and by email.... great experience!

Amy Van S

2 years ago
rating 5.0
I used this storage unit for almost two years. The facility is very clean and quiet. I rarely saw other people there and I was there monthly. I felt safe going to my storage unit at all hours. The area where this storage is located is in a quiet business area. It is centrally located. I had a larger unit and paid a decent rate. The customer service in the office is excellent. I moved out of state so I closed my account. It was easy to make payments and shut my account down. If I move back to SD I will be using this storage facility again.

Amy Van S

2 years ago
rating 5.0
I used this storage unit for almost two years. The facility is very clean and quiet. I rarely saw other people there and I was there monthly. I felt safe going to my storage unit at all hours. The area where this storage is located is in a quiet business area. It is centrally located. I had a larger unit and paid a decent rate. The customer service in the office is excellent. I moved out of state so I closed my account. It was easy to make payments and shut my account down. If I move back to SD I will be using this storage facility again.

Lauren Verc

2 years ago
rating 4.0
Great experience great customer service here as well. Elevator to the high floors and is quite large. Free carts to use and open great hours from six am to ten pm. Never had an issue with anyone stealing from us here. Good secure location for your extra items. Definitely recommend checking them out. Air conditioning in the upper areas. Lots of walking space for easy access.

ANDREW MYERS

2 years ago
rating 5.0
Every unit is easy to get to with large elevators.

Jared Molitoris

2 years ago
rating 4.0
Clean and nice with a helpful staff!

Douglas Paulin

2 years ago
rating 5.0
I never thought I would feel compelled to offer context to a storage facility but here we are! While living overseas I chose A-1 for my storage needs and thank goodness that I did. The customer service was beyond amazing! While several people there were great, Kayla in particular is a goddess. Very proactive and communicative she was great to work with during setup, visits and finally for my move out. Additionally the location is very convenient being right off the 52 and the 15 and the premises itself is easy to navigate. I strongly recommend you consider this location above others!

Joel Ramsower

2 years ago
rating 5.0
I've had storage units here for 15 years and the staff, grounds and location are all aces.

Angie Kitchen

3 years ago
rating 5.0
Kayla is the BOMB!!!! She went that extra mile with everything she did to make my stay enjoyable. Always genuinely friendly. The place was always spotless and had an awesome citrus smell in the halls.

Victoria Santos Sr

3 years ago
rating 3.0
Getting better staying cleaner these days good work thanks

S John

3 years ago
rating 5.0
Not much to say. Everything was great! The place was clean and well kept and appeared to be secure. Staff was knowledgeable and friendly. There were no surprises. No complaints!

Walker Goodchild

3 years ago
rating 1.0
My rent just increased by 8.65% in one year. My rate increased by approximately 8-9% the previous year as well. This equates to over a 16% increase in two years. Their letter states (my comments are in parenthesis): 1. 'We value your business...' (they clearly value my business by capitalizing the fact that if you have your stuff in storage you may be held captive). 2. 'We must periodically adjust rates to offset the increasing costs for maintenance, taxes, insurance and utilities.' (How do maintenance, taxes, insurance and utilities increase by 8.65% in one year?)

Nick Petviashvili

3 years ago
rating 5.0
Kayla offered helpful advice and even stayed after hours trying to help when we needed another car to transport a bulky item. Friendly and easy to deal with!

Rhonda Roberts

3 years ago
rating 5.0
Friendly staff, great place to store your stuff!

Vincent Balla

3 years ago
rating 5.0
Didnt have any problems what so ever. Staff and facilities were great.

jomickle

3 years ago
rating 5.0
Clean and safe storage facility. Great customer service.

Theresa Moujaes

4 years ago
rating 5.0
The experience we have had with A-1 Self Storage from beginning to end was great. Viewing the available units were easy. The Facilities are clean, our unit was clean and I always felt safe when going there even if there was no one around. The next time we need a unit we will not hesitate to use this location again. Thank you for everything Kalya! : )

Eli Kaufmann

4 years ago
rating 4.0
I found Kayla to be an efficient, knowledgeable manager and the premises to be well maintained. I wish the key pads would be accessible from the car.

Victoria Santos Sr

4 years ago
rating 1.0
Something is always dirty and broken something or other. Out of town,seat covers and towels. They allowed trash strewn all in a trail for like a week let a uhaul stay all night in the yard and gave me a hard time for parking too long because I miss placed my key & waited on my SO to show up with the spare, he's a mover & was on a job.

Denise Davidson

4 years ago
rating 5.0
Being an older person experiencing a storage unit rental for the first time, I was delighted to have Christian at A-1 help me through the process. He explained the documents, took my money cheerfully, ;-) escorted me to the unit, held the cart as I offloaded, and walked me through the locking process. He was a HUGE help, and I am grateful! Well done, Christian! Well done, A-1 Storage!

Francis Dailig

4 years ago
rating 5.0
Excellent customer service. I've never had any problems with the front office. If I need to rent a storage unit again, I'll come here first.

david friend

4 years ago
rating 5.0
Nice clean reasonable prices thank you very much for allowing me your services. David

Anmol Randhawa

4 years ago
rating 1.0
Horrible. I was given an incorrect gate code but I had to move my stuff since I had a flight at 7 AM the next morning. I called the emergency number and they said they would get back to me. I was able to get in when someone else did but I was locked inside for 2 hours with no help from these people. This was one of the worst customer service experiences I have ever had, I will never return to this storage facility again. Don't go here after the office is closed unless you want to spend your night locked inside the facility. Their response to all my calls is that the three people who are supposed to be on call are not responding so you'll have to leave your vehicle and go if it hits 10 which would be fine if I didn't have a rental. Luckily I found a girl who gave me her gate code so I could leave, no thanks to A1. Seriously you guys shouldn't even call yourself A1 because that is not what you are.

Google User

4 years ago
rating 1.0
They increased my rent from $95 to $104 after only four months. Avoid at all costs. This represents an increase in rent of 9.47% after only being a tenant for four months. Their letter states 'we must periodically adjust rates to offset the increasing costs for maintenance, taxes, insurance and utilities. As a result, your monthly rental rate beginning 7/26/2017 will be $104." I have talked with the employees at this location and they state that the owners of this facility own approximately 50 storage facilities across the country. An increase in operating costs of 9.74% in one year (it was really four months but let's be fair and say one year) is nearly impossible unless the property was sold and the property taxes increased because the property was reassessed. Maintenance, insurance and utilities expenses are highly predictable, especially if you own 50+ storage facilities. Secondly, I do not for one minute believe that a management team that owns 50 storage facilities does not possess the ability to predict costs to avoid an increase of rent in 9.74% in such a short time period. Such behavior to me can be nothing more than opportunistic. In other words, they ARE savvy enough to know that once you spend time moving your goods to a storage unit that you are a captive audience with a large sunk cost and you are unlikely to move. I despise such bait and switch tactics and this type of greedy behavior is repugnant. I understand business and I understand that businesses need to make a profit and I wholly appreciate their role in our economy. I do not, however, respect such opportunistic and greedy behavior when such a wealth family preys on honest, hard working people in our society. If you prefer being pilfered and financially raped by a rich family with a net worth that is likely far north of $100 Million, then go ahead and get a unit here. Otherwise, spend your hard earned money elsewhere. 6/24/2017 Update: Their response states "We, like most storage companies, move in customers at discounted rates. We therefore review those rates and sometimes make adjustments accordingly. Typically a rate increase is effective at 6 months, and you receive a 60 day notice beforehand." I was NEVER told this up-front. As my initial review states, their behavior is clearly opportunistic. Why not let people know up-front that the rate is a discounted rate? They didn't. Secondly, their letter clearly states: "Reluctantly, we must periodically adjust rates to offset the increasing costs for maintenance, taxes, insurance and utilities." NOWHERE in the letter does it state '"we moved you in the unit at a discounted rate and will now increase rates to..." So while their response seems appropriate and reasonable, they do one thing and say another. Again, if you want to be lied to and duped by an incredibly wealthy family, then be my guest and get a unit here. If you prefer not to be abused, violated and lied to then go elsewhere.

Paula Stinson

4 years ago
rating 5.0
This location is very nice, clean and easy to access.

Richard Staley

4 years ago
rating 5.0
good clean, well-run storage facility

Kira Hudson

4 years ago
rating 5.0
Kayla was amazingly helpful... She navigated the forms and options with me and me feel at ease with my decision. Thank you!

Dana Huth

4 years ago
rating 5.0
Kayla is AWESOME! Great customer service :)

Dustin Lametti

5 years ago
rating 5.0
These A-1 storage units are next to the highway!

Danielle Baker

5 years ago
rating 5.0
Great

Bret Daguio

5 years ago
rating 5.0
The storage unit was clean and able to hold my things for 2 months. Over all a good experience. If I require a storage facility in the future,I will use A1 storage . Cheers!

Chris Antes

5 years ago
rating 5.0
Great place and good people! I will definitely recommend this location to everyone!

Silva Tetroashvili

6 years ago
rating 5.0
The best experience I ever had with storage places. Kayla was friendly, helpful and showed outstanding level of costumer service! Everything happened super fast which was a relief considering I was moving out all day long and didn't want to spend too long booking a unit. Amazing!

Henri Bradley

6 years ago
rating 5.0
Had a space there for about 10 months. Great service. Facility is extremely clean. Online bill-pay made life easier as well.

JENNY SERRANO

6 years ago
rating 5.0
It was a no brainer to choose A-1 self storage in San Diego after our awesome experience with them in the Bay Area. The San Diego facility has a user friendly full service kiosk with operators on standby - made things easy when I had questions about the lock. The property is super clean and well kept. On several occasions (payment and insurance), I've had to contact the front desk at A-1and Kayla has been absolutely wonderful. She was very prompt and professional with time sensitive matters. I can't say enough about her customer service skills - super friendly, patient and so easy to work with. Thank you Kayla and A-1 self storage!!!

Steve B

6 years ago
rating 5.0
Kayla was great, very professional and I felt like they wanted my business unlike my experience at Public Storage.

Lance Gibbs

6 years ago
rating 5.0
As far as storage facilities are concerned, my experience at A-1 on Copley Dr, was enjoyable. My initial selection of this facility was based on their superb security and fire protection systems. I found the grounds always clean and the staff to be professional and helpful. I highly recommend this facility.

Duane Miller

8 years ago
rating 5.0
Very helpful and professional. After checking out several self storage companies, I selected A-1; then I looked at 5 different A-1 self storage facilities. All the A-1 people that I met with were very helpful. In the end I downselected the Kearny Mesa facility because Kristina was very straight up with me in all of our discussion. I tried to negotiate to a lesser monthly rent, similar to what I could get at other A-1's, but was unsuccessful and still went with Kristina because she took care of me with a smile through all of my "attempted" haggling and other self storage questions.
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rating 4.5
53 Reviews
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Pat S.

6 months ago
rating 5.0
I was getting ready to move and not sure what I wanted to keep so decided to rent a self storage. All new to me so I called around and talked to a lot of...

K N.

8 months ago
rating 5.0
Getting a nice storage here. Great discount given today. Highly recommended if you need a storage

Peter P.

11 months ago
rating 5.0
I have numerous storage facilities both business and personal, in both San Diego and on the east coast. A1 pricing is competitive with their initial...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Drive-up Access
  • Online Bill Pay