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A-1 Self Storage

4680 Alvarado Canyon Rd, San Diego, CA 92120

Office Hours Now Open
  • MON - FRI9am - 6pm
  • SAT, SUN9am - 5pm
Gate Hours Now Open
  • Daily7am - 8pm

Storage Customer Reviews

Brock Matthews

3 months ago
Cant say enough good things about A1. Great customer service, nice facilities, and convenient locations all over San Diego. Easy to pay the bill online. Id still be a customer if I hadnt left California.

David Granda

4 months ago
Our storage building is always clean and well lit they need to add more carts for busy days like sundays

Travis Fawcett

4 months ago
Great place for Storage. I'd give 5 stars however, the entrance is difficult to navigate. You need to park on the road as the front office is behind a large gate. Then walk in. That was my only issue! Other than that, things are great. my stuff is stored.

Cielo Canlas

5 months ago
The staff here are WONDERFUL!! So so helpful, excellent communication and follow-up as well as follow-through. This location is only one exit away from SDSU and so convenient. Shawn was so AWESOME! Its my daughters first time away from home in the college dorms in San Diego. I live in Hawaii, and its so stressful trying to figure out how to get her moved from a distance. Shawn made this transition so much less stressful. She was so helpful and empathetic. She said she has a college-aged daughter too and can understand and relate. She went above and beyond in her customer service! Thank you to Shawn and her amazing team there!!

Daphne Parker

6 months ago
STARTED WITH A1 FEBRUARY 2015... 1ST TIME EVER NEEDING A STORAGE AND I MUST SAY IT WAS WORRY, AND STRESS FREE . FRIENDLY HELPFUL STAFF. ALWAYS INFORM YOU OF ANY CHANGES. A VERY SAFE LOCATION TO STORE YOUR STUFF... I RATE THEM A 5 BECAUSE I'VE NEVER HAD ANY ISSUES AND THEY'RE ALWAYS AVAILABLE WHEN NEEDED RATHER A OFFICE VISIT, PHONE CALL OR EMAIL! I WAS VERY SATISFIED WITH THIS LOCATION AND THE STAFF. THANK YOU FOR ALLOWING ME TO STORE WITH YOU ALL...

Travis Hill

6 months ago
Always fast and efficient. The staff is very knowledgeable on their available services and will help you make the most informed decision based on your needs. I'm a repeat customer. Never a bad experience.

Marta Torres-Quiñones

6 months ago
So far, so good. Easy access, great service at the desk

George B

6 months ago
The people working there are so fantastic. Especially Jessica, more then informative to make it painless as possible. Thanks!

Jim Bloom

7 months ago
A unit was available on the 2nd floor but desired a ground floor so I reserved it. Within a week a ground a ground floor unit was available and changed my reservation and moved in by the end of the week. Krista and Shawn were very helpful through out the process.

Angelina Gonzales

7 months ago
Nice place, clean. Too bad people keep stealing the carts. I had my stuff there for over 5yrs. Staff is great.

rt san diego

9 months ago
Easy storage rent and fast service here. My processing time was less than 10 min. Wow. Thank you Kristina, Jessica & Shawn. You guys are the best. Happy New year,

danh manz

11 months ago
Shawn helped me throughout the process and made it an easy transition. She answered all my questions and was more than willing to help work with me with the details of my rental. Thanks A1 for great service.

Jose M Mendoza

1 year ago
Came to get a unit but the staff did not care about helping me, it seemed like they were bored or wanted to leave. Maybe because it was Friday and they wanted to go home already.

Wal Ste

1 year ago
A-1 storage on Alvarado canyon rd in San Diego was the location I chose for storing my belongings this past year. I was more than happy with the customer service I received as well as the cleanliness and security of the facility. The prices are reasonable and they have a wide range of unit sizes I was able to choose from. They offer online payments which made things very convenient when I was away. Ill return if I ever need to store my things again. Thank you guys, walter k

Ira Garcia

1 year ago
it was quickest check in I've ever experienced in pretty much any kind of service. they're diligent and on top of things. great customer service.

Travis Hill

1 year ago
Always fast and efficient. The staff is very knowledgeable on their available services and will help you make the most informed decision based on your needs. I'm a repeat customer. Never a bad experience.

Jenny Burke

1 year ago
Easy process, good people, and reasonable prices. Thank you!

Indi Fox

1 year ago
I Enjoyed my storage rental experience, the ladies at the counter were fun and knowledgeable!

Peter Fenczik

1 year ago
The good rates for storage made us choose A-1. We were able to easily reserve on line. At the office the staff was highly efficient and friendly.

denise

1 year ago
Great location, good rates. Would recommend

Daniel Norris

1 year ago
Easy online rental. Easy initiation at office. Clean unit with carts available for use. Easy move out too. I will use them again if I need storage.

Jeff Bennett

1 year ago
Wonderful ladies to assist Fair pricing great location VERY CLEAN Thank You!

Lance Doty

1 year ago
The people were exceptionally helpful even though we arrived last minute.

Hans Imfeld

1 year ago
Simple process. Helpful employee. Very clean.

Michele Kuglitsch

1 year ago
The ladies in the office very friendly and helpful for what never my needs were. I Highly recommend them!

North BrownNorthB

1 year ago
Greeted warmly by Shawn and Kristina! Stressful times were eased with their customer appreciation and interaction. Needed quick service and got it with a smile. Shawn really seems to understand how to efficiently execute her job while maintaining a friendly, warm, and professional conversation. I was impressed! I really thought my storage experience was going to be a struggle, but was pleasantly disproved. Your companie's staff and overall commitment to excellence makes the difference. Thank you!

Jimmy Castro

1 year ago
The only reason I didn't give it a 5 was because of the price increase after ONLY 4 MONTHS! The staff was great, gave me plenty of information and the place is open pretty late. Its gated with passcode to get in and out. Area was kept cleaned and somewhat available carts, didn't see very many but there was one available when I needed one so there's that. But HEADS UP, PRICE INCREASE after only a few short months. Move it or lose. it.

Cindy Keen

1 year ago

Robert Chavez

1 year ago
Cool place, no bullshit. Clean, up kept real well.

Lorena Viveros

1 year ago
Shawn was amazing! She helped out so Much!

Javier Osuna

1 year ago
Shawn has excellent customer service skills! What I liked best about her was that she clarified all of our questions. Excellent work!

Margaret Ashwell

1 year ago
The office staff or I should say the "first impression managers" are delightful and hardworking. The facility is very, very clean and I would definitely rent a space from them should the need arise in the future.

Trellanie Marshall

1 year ago
Excellent customer service! Ms. Jessica was very personable and professional. The staff at this facility take the time to ensure that clients get a thorough break down of the storage units respective pricing and they escort you by way of a motorized golf cart. The spaces within looked clean, well maintained and lit. It was also noted that they offer military discounts for rentals beyond the first month.It was a pleasure doing business with them. Thanks again Ms. Jessica and Ms. Shawn. :)

Michael Soto

1 year ago
I had a super smooth move/check-in and Shawn was very helpful! Very good experience.

Nathan Ogden

1 year ago
Great Service! Shaun was very personable and made sure I got the perfect storage unit to fit my needs. Highly recommend A-1 Storage

John Campbell

1 year ago
I needed this place because of a fire in my apartment. Very helpful and frienldly.

Amanda Turney

1 year ago
I was very pleased with the service provided when I arrived. I didn't know what size of unit I would need so Shawn kindly drove me around to my different options. She and I were able to figure out and get the best price available for my storage needs. I recommend checking A-1 Self Storage out! Shawn and Kristina in the office are friendly and helpful!

flower craft

1 year ago
Excellent customer service from Kristina. Shawn, and Jessica. I came in for some boxes, and was impressed with how sweet these ladies are! I would definitely rent here, if and when I need storage.

Jake Potts

1 year ago
They had the best price and nice, helpful employees. I wish I had started with A-1.

Jessica Arevalo

1 year ago
They have great hours. The girls up at the front desk made it a quick and an enjoyable process of getting my storage unit.

Francesca Beaird

2 years ago
Hello! As of a couple days ago, this was my first time using a storage unit and I would highly recommend it. This place has been extremely helpful with fulfilling my questions, accommodating my needs and assisting my transfer with equipment. Special thanks to Shawn and Jessica! :)

Ms. Frizzle

2 years ago
The facilities are always clean, attractive and in excellent condition. Ever staff member I spoke with was truly kind, courteous and professional. I would absolutely, beyond a shadow of any doubt, recommend this location in a heart beat!!!!

Nikki Daniel

2 years ago
The whole process was quick and easy. Shawn was great. She showed me how to operate the lift, the gate, and my lock. The location is convenient and I was able to setup auto pay in the office. I was very pleased.

Rich Kutschman

2 years ago
A great experience. Quick and easy. Shawn and Jessica answered all of my questions and went the extra mile showing me how to use the lock. Did it all with a smile.

ashley pierson

2 years ago
The staff were friendly enough. the first person who helped me gave me the wrong gate code and when I went back to the office the lady seemed less then thrilled to help me. After that it was smooth sailing. The facilities are clean and there was very little noise, The hours to come in and out were somewhat inconvenient though. All in all it wasn't a bad experience though.

Kevin Tostado

2 years ago
Reasonable price, but the customer service is meh

Mike Jones

2 years ago
Stored my stuff here for three years, good staff, never a problem.

DMYTRO KORKH

2 years ago
Being evicted for the attempt to change my outfit with my unit door down. I was in the unit for less than 5 minutes. I've seen homeless people live in those units and now I am being evicted without even warning! Would never think that could happen to me!!! I called to explain what happened but they didn't care to listen. Besides experiencing extreme embarrassment I have to move out in 10 days. My worst experience, will never recommend a-1 storage to any of my friends or more importantly customers that I've been referring to them in the past. I never complained about their broken lift when I had to carry tons of heavy items up the stairs but now am being a victim of an awful customer service.

P Navarro

4 years ago
I had to find a storage unit in a hurry and as I drive by the A-1 Self Storage in Mission Valley every day, I checked them out on the Internet first. I "chatted" with Lacey who answered all of my questions regarding the size of the unit I needed for the furniture I was going to store. Kayla called within 20 minutes of making my reservation to ask if I had any questions or concerns. When I did visit the facility the next day, Chris was thorough, courteous and professional in helping to get the paperwork done quickly so I could enjoy the remainder of my weekend. Due to unforseen circumstances, I had to cancel my unit the very next day. Once again, Chris took care of my situation quickly and with the same courtesy and professionalism he showed the day before. If I'm ever in need of storage space in the future, I wouldn't go any other place but A-1 Self Storage, Mission Valley!! It's a top-class facility!

Roger Jackson

4 years ago
Never a long wait , helpful friendly staff and reasonable prices. I've been a customer for years and would recommend them highly.
See all Reviews

Cheyenne D.

3 days ago
I came in to buy boxes and Shawn and Brad were extremely helpful and accommodating. She is very knowledgeable and answered all of my questions. Definitely...

Corey E.

3 days ago
Shawn was great! One of the best experiences I have ever had at a self storage place. The office was impeccably decorated and the premises looked great. I...

James D.

2 weeks ago
No resolution came of this. Beware it is ok for them to really ruin your day cost you money and say ridiculous excuses for their mistakes. How about just...

Jesse T.

2 weeks ago
Great customer service from Shawn. Helped me with my storage locker very quickly and provided excellent service

Tim H.

1 month ago
High prices, poor customer service and communication. My door broke 2 weeks ago and the GIRLS in the office don't know where the door is or have updated me...

Avery M.

1 month ago
Today we came in and met with Shawn and she was extremely helpful. We were able to get our storage unit set up and we got to start putting stuff in....

Marc Z.

1 month ago
Shawn was extremely helpful in showing us multiple storage units. She answered any questions that we had and was very friendly! She was thorough in...

Tim H.

2 months ago
High prices, poor customer service and communication. My door broke 2 weeks ago and the GIRLS in the office don't know where the door is or have updated me...

Tim H.

2 months ago
High prices, poor customer service and communication. My door broke 2 weeks ago and the GIRLS in the office don't know where the door is or have updated me...

Tim H.

2 months ago
Very pricey, no trash at facility and need to ask permission to go to the bathroom. I complained months ago about the homeless showering in the bathrooms,...

Jessica G.

2 months ago
Shawn was very helpful. Renting was super easy and convenient. Also very close to state.

Tim H.

3 months ago
A little pricey but worth it, premium location great office staff. Clean facility. Bathroom access upon request. Many locations in San Diego, been a...

James D.

3 months ago
Two hours after I rented a unit they got my money, now they start unnecessary problems. While trying to move from vehicle to unit (just moving in) their...

Tim H.

3 months ago
A little pricey. I complained about the homeless people and Uber/Lift people taking a shower in the bathroom, a possible Hep A problem, for several months....

Tim H.

3 months ago
A recent change to the bathroom access now requires to go to the office and ask permission to use both bathrooms, upper level is by the office and the lower...

Mark R.

3 months ago
Shawn is awesome! Very helpful and informative! I would recommend for anyone in the area

Petey P.

4 months ago
Jessica, Kristina, and shawn at the front desk are the most helpful individuals at A-1 storage. You three young ladies provide outstanding service!!!...

Cameron L.

4 months ago
Have had a great experience storing my college stuff here over summer! Awesome and highly recommend

Phillip N.

4 months ago
Good location very accessible to where I'm living! Great customer service by Shawn and Jessica!

Deb N.

5 months ago
Great service by Shawna! Super friendly and helpful! Will definitely return next year!

Patty B.

5 months ago
Horrible prices for the size storage you get. Anywhere else is cheaper than here. Don't be fooled by the staffs nice interaction. You almost feel forced...

Jean C.

5 months ago
Shawn is amazing and was super helpful and funny. Great experience :) very knowledgeable and gave us candy. Her golf cart driving is really good

Keely P.

5 months ago
Shawn and Kristina were very helpful and knowledgeable about our storage needs! They were able to provide help with getting boxes for our storage unit!

Samella N.

7 months ago
Awesome service, I loved Shawn she was a great help! Very efficient, on time and service!

Wenderful L.

8 months ago
Jessica has been phenomenal from beginning of my rental to the days leading to the end of my rental. I couldn't thank her enough for all her effort in...

Brandt J.

9 months ago
Nice, clean, good smelling, storage spaces. Cold storages which is good for furniture. Good security features, low price, military discount. The lady who...

Jasmine M.

1 year ago
The storage facility was very clean, they have elevator access which is going to be amazing when we move our couches and there is a.c.! I am very big on...

Janet B.

1 year ago
Shawn from A-1 was awesome to work with!! I tried to rent on-line all the way from Idaho. Something went wrong and the reservation of a unit did not go...

Bailey F.

1 year ago
Shawn was super helpful and was great showing how the lock works and how to get into the units!

Donna K.

1 year ago
Used this storage for 3 1/2 months. I lived out of state and returned recently to retrieve my stuff. I picked this place due to the positive revues and...

Paul B.

1 year ago
Dear Brian, you need to put a bathroom by my unit you have two valuable employees and Shawn and and Jessica especially Shawn but she won't let me drive the...

Gracey L.

1 year ago
Corina helped me out the first time I went there. She was very pleasant and helpful. We asked if we could see the unit so we could visualize if our stuff...

Victoria K.

1 year ago
A1 is awesome! Clean, convenient, and very friendly service, especially from Shawn who showed me around the facility. She guided me through using the...
See all Reviews

Storage Facility Amenities7 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat