Office Hours
MON - FRI9:30am - 6pm
SAT9am - 5pm
SUNClosed
Gate Hours
Daily7am - 8pm
*We are open, but our office doors are closed. Units can be rented online and team members are available by phone or email.
Storage Customer Reviews
Kristin Singhasemanon
7 years ago
I have been using Storage Direct for years for my business. The staff is always friendly and they are very accommodating to the needs of my business. They have a wide variety of units available, and have competitive pricing.
Greg Morris
7 years ago
Storage Direct has been an excellent storage facility. The property is clean and very easy to get around. My particular unit is clean and has great lighting. The staff is great. I highly recommend Storage Direct in Roseville.
Matt Trask
2 years ago
This place is awesome! They really went above and beyond to help us. We forgot our gate code and needed access early the next morning. We called Leo and even though it was late after hours and he was out of town, he helped us out by getting us our access code. Thanks Storage Direct!! Amazing Service!!
Beth Ussery
11 months ago
Tamra provided fast accurate courteous service. She was very detailed and friendly with a superb professionalism attitude. The storage unit is nice well keep. I feel very secure having my things in the unit with the gated code. Excellent service and location.
Nick Baaten
5 months ago
Nice storage facility. Friendly staff, fair prices, located conveniently in Roseville. This is my second time I've needed to take advantage of this opportunity.
Rick Summy III
4 months ago
The people at storage direct helped us out while we were between selling our house and actually moving cross country. Highly recommend.
Randy Peters Catering & Event Center
2 months ago
Great Management, always very helpful, I have 4 units rented at Storage Direct Roseville...on Monday when I drove over to rent our 4th unit, when leaving I apparently dropped my wallet, the manager called be about an hour later and told me he had my wallet....great customer service, very reasonable pricing...we will never go anywhere else....rp
Janette Juarez Vega
1 month ago
Kept my things here for about a year and liked the security it provided.
DEBBIE SKINNER PARTIN
9 months ago
Staff is always friendly and helpful. Moved my stuff from Extra Space next door to here because ES owner had strict rules and would not let me stay long enough at my unit to be able to access things U needed, always getting lectures about it even tho I explained that I was handicapped and it took me linger than normal. Storage Direct does not limit your visit but are VERY STRICT about about exiting by 8pm and not a minute after or youvare fined $50 at 8:01, no exceptions.!!! Lately for some reason the bathroom seems to always out of order. With their always raising rent you would think they could afford to call a plumber.
Roxie Pool
2 years ago
We haven't had any major issues with Storage Direct, when they quoted us the wrong monthly amount they did the right thing and credited our account and adjusted the price so we are paying the quoted price
Deborah Castro
1 year ago
Staff is quite friendly and helpful. I have interacted with Branden several times. He is always smiling and welcoming. On the downside the company is always raising the rent. Of which I have not seen any upgrades to the property. There is one full row of units that has no lights inside, why is it that company's have no problem taking your money and yet do not want to do the upkeep. This has been my experience with most company's I have interacted with.
J Byard
4 years ago
Unethical business practices or, at the very best, unacceptably shoddy record keeping.
Here's my experience:
You must carry homeowners insurance, or they charge an additional $10/mo for insurance. Totally reasonable.
The first time around, I hand delivered my policy. They claimed they'd not received it and were going to start the additional charge. I brought it in again. Second time around, I received an email that my policy was expiring, I replied to the email with my new policy attached. They claimed they did not receive it. (Though it's in my "sent" email.)
One mistake is understandable however at this point it seems likely they have a practice of adding the $10 (as they did this month) and claiming they did not receive your policy. I'll be moving to a new facility as soon as I'm able. Recommend you look elsewhere. We also had a problem with water leaking into our storage unit.
On a positive note, the woman at the front desk on weekends has always been polite and helpful.
1994CPK .
6 months ago
Horrible service and hospitality, they make the customer feel worthless. I highly recommend looking elsewhere. They aren't worth their salt.
Kimberley Cirincione
3 weeks ago
This storage business appears kind and willing to work with you as your signing the contract. That's not the case at all. They will gibe you a curtious 10 day grace period, if the so chose too, if they chose not to, then you won't receive it and your payments due every 1st of the month. Believe me you don't want to be one day late, or you owe starting with $15 dollar fee for paperwork and a $45 dollar late fee and then it becomes even more costly at the 10 and 15 day late period. The regional manager is only willing to give a onetime payment plan of 50% within the month u owe, and the remainder of the 50% before the month ends or u loss all your family belonging, office, ect,. He has no passion for hardships and even informed me that I would owe $1200.00 dollars for cleaning out a piece of paper, a pool noodle and a plastic box from my 5x10 unit. $1200.00 dollars too clean out three items. Wow! I'm happier I moved to a much nicer storage facility and the fees are no where near that of Storage Direct. I strongly encourage everyone to reconsider before renting from this storage facility off of Washington Blvd in Roseville, Ca.
B P.
1 month ago
Everything went very smooth with the rental of the unit and the use of the truck. Very nice people I dealt with.
Travis G.
6 months ago
Ok people like I said I did the correct thing at this time I paid 304.00 see picture for this rat infested storage they charged me rent and late fees to...
Cassi B.
8 months ago
Today we helped dear friends who have to move out of state to care for their sick mother. After packing a large truck in 100 degree heat for over 3 hours,...
Storage Facility Amenities13 Amenities
- 24 Hour Cameras
- Carts & Dollies
- Drive-up Access
- Gated Entry
- Interior Hallway
- On-site Management
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Roll Up Doors
- Se Habla Espanol
- Tenant Protection Plan Available
- Truck Rental
Jim Edmonds
4 years ago