7 storage sizes for rent
Office Hours
MON - SAT9:30am - 6pm
SUNClosed
Gate Hours
Daily7am - 9pm
Storage Customer Reviews
Denise Henson
4 years ago
Alice and Mike were extremely helpful in selecting just the right sized unit. Very friendly and helpful! And the process was easy and went smoothly. The security guard greeted up and make sure we didn't need anything when moving in. Very pleased so far!
Stevanie Lively
4 years ago
If you have storage needs you need to go see my friend Alice at Jackrabbit Storage! Mike and Alex both have outstanding customer service I always feel welcomed the property is always clean and they make me feel like family. They not only took the time to get to know me but they also gained my trust . I have to say this is the best storage place in 757. If you're anything like me constantly moving or constantly needing space Jack Rabbit storage facility has always been able to meet my needs!
Paulete Miller
4 years ago
Our site was clean, well lit and she gave us several choices, letting us pick the one we wanted. I highly recommend the place and the free moving truck to move your stuff into the storage unit is a stoke of genius
Larry Livingston
4 years ago
We've had a unit here for many years to store corporate files and my wife typically handles this other than using me occasionally for heavy-lifting.. Due to finishing out my work-shed (shop - I actually prefer to call it a barn), I needed a place to store tools and other items which had accumulated over the past 30 years and they had to be stored separately from the corporate files.
I was very pleased with the new resident managers, a man and wife living on the property. They were indeed intent on pleasing me, the customer. This is an appreciated twist from the previous resident managers.
Due to what I've seen over the past few days in comparison to what we'd experienced over the past several years, I definitely recommend this facility. Please make this couple successful by renting your storage space from them - they are good people. And people, that's the main if not only difference between a 10X10 at one location and a 10X10 somewhere else.
Renting storage space should be pleasurable - this couple makes it so.
RACHEDA ATKINS
4 years ago
Alice was great. She explained everything thoroughly and waited patiently with me while my husband called USAA to update our renter's insurance. She gave us great customer service, the facility was very clean, and the price was competitive. You won't be disappointed renting from them. This is coming from a person that does not do customer reviews, but I felt compelled to support great people.
William Lambert
3 years ago
Staff was very experienced and professional. Thank you Rodger making this very quick and easy!!
Audrey Whitmore
3 years ago
Tanya & Robert were most helpful in picking out the right size unit. Both are very easy to talk with. Look forward to seeing them again.
Larry Paul
3 years ago
Used their services on multiple occasions and always received excellent customer care. Staff is always friendly and helpful. I would quickly recommend them to anyone.
Kelly Barksdale
3 years ago
My son and I need storage so I logged in Jack Rabbit the information was easy to follow then I went to the location and the lady that helped me was very friendly and knowledgeable she offed other products and got me in and out in no time I will recommend them to family and friends 5 STARS
Carly Marcus
3 years ago
We are fairly new customers here at Jack Rabbit. We originally rented a small unit but we needed to move to a bigger one. Tanya was so informative and helpful with all of our needs!! We are very pleased with the services here at Jack Rabbit!!
Stephen Friddle
3 years ago
Pam did a great job explaining the benefits, availability and pricing of renting a storage unit. The office was nice, clean and inviting.
Danzstar Studio
3 years ago
Tanya gave great customer service and she was very pleasant. She is helpful and great at finding what the customer need.
donna azzara
3 years ago
From the first time we visited your site, Tanya was a delight. She has made a stressful situation very pleasant. Tanya is helpful, knowledgeable
and intelligent. You are lucky to have her as an employee.
Danielle Grimes
2 years ago
We had our belongings here almost a whole year and we had no incidents. The staff was awesome when there was a billing mistake. They corrected it immediately and refunded us.
Freda Wilson
2 years ago
Thank you for your service Tanya at Jack rabbit she is great! They let you use their truck to move your instead of having to rent one. So you save on money!!!
John Davis
2 years ago
Second experience with Jack Rabbit, and it was incredible as always. Tanya is incredible and had me in stitches, while making sure I was getting exactly what I wanted and needed.
Will continue to use Jack Rabbit for all of my storage needs and highly recommend them to anyone!
Tonya Manning
2 years ago
Tanya was fabulous!! She was so pleasant and helpful!! I will probably pop in just to say hi when I come over to access my unit! Highly recommended!
Mish Bush
2 years ago
I spoke with Tanya and she was super helpful. Going through a lot of transition and it was nice to speak to someone so friendly. Thanks!
Shane Graf
2 years ago
Pam gave me the best customer service I have witnessed in a long time. Very enthusiastic and informative. Thank you.
Kenneth Moore Jr
2 years ago
Candice was great with helping me figure out exactly what I was looking for Great place.
Motown757
2 years ago
This space was just what I needed for my prized possessions. The location is perfect and the office staff is so helpful. I would definitely recommend Jack Rabbit!!!!!! (Witchduck location)
Shania Negron
2 years ago
Tanya was great helping me choose a unit and we had great conversations, she gave incredibly helpful advice!
Veronica Barksdale
2 years ago
My experience with Jack Rabbit on Witchduck Rd was amazing! Staff is amazing, friendly! Grounds very well kept and clean. Storage units and hall always clean. Staff goes out of the way to make sure your happy with your location. Im more than sure I will be returning!! Tanya was the most helpful person Ive seen.
Thank you
Darryl Stubblefield
2 years ago
Great Customer service... Tanya showed a few storages on the property to what works best for me... all storages were clean... thanks again Tanya!!
Waleska Lugo
2 years ago
We had a great time great service come and check out the units and thank you tonya for everything.
Thad Fitchett
2 years ago
Naeemah was wonderful very polite and very helpful and i will use this storage service again
Micheal Diego
2 years ago
Tanya was awesome! The whole experience was quick and easy. The unit was clean and secure! Great place to store something!
Fernando Valete
2 years ago
Stored my motorcycle with Jack Rabbit for 3+ years. Sad to go but I sold my bike. While storing there I had nothing but the best service. I had piece of mind that all my belongings were safe and well protected. Should I need storage again in the future, I will definitely choose them again!
Quinton Perry
2 years ago
went to Jack rabbit storage today and got me a storage unit and the most helpful person was there Naeemah she had lasat with everything she can and she was very nice and made it easier on me knowing that I had to leave all my stuff in the storage
Danny Ramo
2 years ago
Great service and was helped out and got everything I needed in a very efficient and friendly manner. Would recommend this storage facility to everyone. Tanya was extremely helpful through the entire process of setting a unit up.
Andrew Johnson
2 years ago
The customer service was excellent. Miss Tanya was a great help and went above and beyond her duties . Plus the golf cart service to check out units was pretty cool too !
Danny Ramo
2 years ago
Great service and was helped out and got everything I needed in a very efficient and friendly manner. Would recommend this storage facility to everyone. Tanya was extremely helpful through the entire process of setting a unit up.
AA Ron
2 years ago
Tanya was great and really helped me find the storage unit that fit me perfectly!
Shelise Hadley
2 years ago
Tanya was very courteous and nice. Her smile and personality was very inviting. She showed us around and made us feel very welcomed. We are looking forward to experiencing more great service. Keep the smiles coming!
Emily Cisco
2 years ago
Tanya was very friendly and helpful! Clean unit, excellent service. Would highly recommend.
Marissa Perez
1 year ago
Knowledgeable staff, Tanya was super friendly and very helpful! Will definitely come back when needed!
John The Renegade
1 year ago
Mrs. Tanya is that best!!! She is making this pre-deployment prep the easiezzz!
Tiffany Shellman
1 year ago
Meagan was an absolute delight at Jack Rabbit self storage! She was very helpful and patient with me while she helped me figure out what I needed that would be best for me. She was very accommodating and I appreciate such a friendly face when I have to go into the office.
John McNeil
1 year ago
Im very happy with the service. Thank you for the great and friendly customer service. Tonia is awesome!
Kathleen Devore
1 year ago
I was in there on Monday March9,2020 And Maeagan was very friendly and very professional and she help me get my storage .I am very happy with my experience with Maeagan Thanks again Maeagan
zig Hood
8 years ago
im very happy with my decision to use jack rabbit and the the way everything was handled.... the rates were good what i expected and their service was fast and friendly in my opinnion. im a happy camper and will do more business with them .... thanks for your service,,,zig from va bch.
John Converse
1 year ago
Definitely happy with the service at this location. I was able to rent two storage units at a reasonable price and also used the moving truck for free. Its a very secure location and easy to get in and out of.
Nancy Smith
1 year ago
Tanya is great and very helpful. She is also willing to help. Clean and efficient
Chad Hutchison
1 year ago
Best storage company I have ever used. Very friendly staff and always willing to help you out. I highly recommend!!!
akayla ferrell
1 year ago
The customer service here is UNBELIEVABLE!!! I met Mr Jason when I first came here, who made sure I got every deal and everything I needed for my storage. He was very patient and welcoming. I lost my key the next day and was about to pay to get a locksmith when Mrs Tanya, the manager, decided to help me and have someone cut it off for me for free. She was so helpful, patient and understanding the whole time assisting me. YOU DO NOT GET THIS KIND OF HOSPITALITY AT ANY STORAGE UNIT and I AM VERY SATISFIED with my choice.
Gonzalo Lopez de Ayala Suanzes
1 year ago
I needed to rent a unit for a month and the service was great. Jason was very helpful and he helped me with everything. The unit was very clean and the prices were great! There is MILITARY DISCOUNT!!!
Jason Thurston
1 year ago
Outstanding customer support and an impeccably clean facility. The resident manager, Tanya Wrim, was extremely helpful and always greats customers with a smile. I highly recommend this very accessible and convenient self storage location.
jeremiah acosta
1 year ago
Sydney is very helpful and super friendly! I was helped as soon as showing up and got everything done in a timely matter! Along with being professional and friendly! Would highly recommend promotion!
KALA WIMBUSH
10 months ago
This was my first time renting from Jack Rabbit storage & Tanya made it an even better experience. I will definitely return.
Tony Salisbury
10 months ago
Sydney was the BEST! Great customer service and was very knowledgeable with all the storage spaces.
Laura W
7 months ago
Went with a friend to empty his unit. Easy access, secure and clean. Variety of sizes in units. Plenty of room between buildings for a car to pass if one is parked at unit.
Cassandra Pasciuta
8 months ago
Love this place for any storage , great pricing and nice receptionist
R C
6 months ago
The staff, especially Ms. Tanya was very helpful. She went out of her way just to help me out. I definitely recommend this place if youre looking for a storage unit!
dale lamaine
6 months ago
When ever I have to come in to pay a bill or have problems Aeriel has taken care of thing. She has a pleasant customer service personality.
Denise McDaniel
5 months ago
The Mgr Tonya was very helpful, pleasant to talk to and is very knowledgeable. I am so pleased with my experience!! 5 stars just ain't enough...I give you 10 stars!! Thanks again for all your help!
Susan Bartlett
5 months ago
Autumn and Tanya were amazing to work with. Answered all my questions and were friendly.
Tyiquan McDuffie
4 months ago
Today a had an amazing experience at Jack rabbit. Autumn was so helpful and cool to talk to. !
L D
4 months ago
Autumn gave me excellent customer service. She was very professional and very helpful.
Aj lue
4 months ago
Autumn gave me excellent customer service. She assisted me with all my needs and was pleasant to work with. Jack rabbit is lucky to have an employee like her, highly recommend. Keep her around
Sam Seal
4 months ago
Autumn was extremely helpful, super personable and was really helpful in my time of need securing a storage unit. Amazing customer service.
Kpotorenski
3 months ago
Never had a storage unit before, but my man Preston was super nice and helpful. Had an answer for every question and overall had awesome customer service. Went out of his way to make sure I was happy with my decision. Made me really glad I chose this place. Definitely recommend
Dismantle MSM Fake News
1 month ago
Autumn at the Witchduck location was very helpful with the account closing process. If i ever need another storage unit again, her customer service alone will bring me back to this location. Thanks again Autumn!
Alicia Barnes
3 weeks ago
I had gotten the wrong unit and Autumn was very helpful in guiding me into the correct unit for my belongings. She also went over and beyond with her customer service. Very pleased with my experience.
Tony Dudley
3 weeks ago
Autumn was efficient, had great customer service and knows the company very well . Highly recommend
Matt Trimmer
3 weeks ago
Autumnal wonderful ! This was my first time renting a unit and she made it a breeze!
Monica Terry
2 years ago
I don't know when the other people wrote those reviews but December 5th 2018 through May 9th 2019 that place is infested with mice the mice ate my clothes paperwork rubber off the wires on my electrical equipment that I had stored the 8th through the boxes they ate holes in my mattresses made nests and multicolored droppings and urine was all over everything
Kiwi Kel E
10 months ago
I used to recommend Jack Rabbit until I had a recent problem. I have rented from various locations for 30 years. They have this old insulation on the ceilings that falls down on your stuff. They apparently cleaned the insulation from an adjacent unit, and a bunch of the insulation ended up all over my unit. It looked like someone took a cheese grater over everything. I have several massage tables in their covers that took the brunt of it. They cannot be wiped off, they need to be vacuumed, as I don't evem them in my car in this state.
I called the help line to ask if there was a plug, so I could use a shop vac. I was told no.
The manager, Tanya called and said she could use her blower, which would only blow the insulation every where. She said she would inform staff to get an extension cord, so I could use my shopvac, but when I showed up the next day, they didn't know anything about it. The only plug was near the ceiling and used for the fans in the climate control area. The employee didn't think she was allowed to access those plugs, and they would require a ladder.
The next day, an assistant manager called me and said she would inform employees to help me get to the plug. I told her I would get there in the next few days, as my schedule allowed. (I am a caretaker for my elderly father.) We got off the phone, and she accidentally redialed my phone. I heard her talking to other employees and saying that I was being irrational, because the covers for my equipment could be put in the washer. They can't, it would ruin them. She also was disparaging the employee who worked the previous day to the other employees.
I called the help desk to complain, and the lady there said she could only escalate it back to the property manager, and refused to escalate it to corporate. She said if I wanted to escalate it, that I had to "follow their process", and submit my complaint in writing.
That is the wrong way to handle an upset client when you are clearly in the wrong!
So here is my complaint, in writing.
Samuel Underwood
3 months ago
This is the worst storage unit I have ever dealt with, horrible customer service. Lied about not have it any sort of complaint service. The units have fire insulation dropping from them. They increased their prices and so I suggest just going to a trusted storage unit
Davone g
2 months ago
I have had two storage units here on two separate occasions. Went back about a year later to get another and the manager denied me service because I 1, used her public restroom to frequently and 2, because I couldnt figure out which unit I wanted to go with this time around. Extremely rude and irrational. My brother was with me and he was in complete disbelief. I always paid my dues on time and never caused any issues so Im not sure why she treated me this way on this particular day.
Storage Facility Amenities16 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Climate Control
- Drive-up Access
- Exterior LED Lighting
- Extra Tall Ceilings
- Free Move-In Truck
- Gated Entry
- Indoor Vehicle Storage
- Interior Hallway
- On-site Management
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Roll Up Doors
- Truck Rental
tina lovell
3 years ago