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Northwest Self Storage

5275 W 4th St, Reno, NV 89523

Google Reviews
rating 4.1
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Google User

3 years ago
rating 5.0
I love this management team. Meagan, Connie, and Sarah are always so nice and helpful. they will try their best to be there quickly to respond to any concerns or needs that I as a multiple unit tenant have had. Thank You for everything.

Chelsea Bosco

3 years ago
rating 5.0
The staff at Northwest Self-Storage are the most helpful staff I have ever dealt with when working with a self-storage facility. They answer the phone with a friendly tone and work to find solutions that work best for you and your schedule.

Google User

3 years ago
rating 5.0
Unit was secure, staff were super helpful. great storage facility to work with.

Leslie Fritz

3 years ago
rating 5.0
Really great storage facility! Very helpful and well-organized staff who went above and beyond to accommodate last-minute changes that came up during my move. Handy access and clean, convenient unit.

Christopher Neilson

3 years ago
rating 5.0
Have had a unit here since they opened years ago. Friendly and reasonable rent.

Dena Beddoes

3 years ago
rating 5.0
Great staff!

Dawn munda

2 years ago
rating 5.0
Connie and the girls are awesome. Great place

Pat Campbell

2 years ago
rating 5.0
Super job, service, cleanliness! Thank you

Joe Rigney

2 years ago
rating 5.0
Easy to get to (for me) and reasonable hours is access; rates not breathtaking.

Mepsie Mopar

2 years ago
rating 5.0
Great friendly staff. Fair prices on storage. They take care of their responsible tenants.

Ryan Shuff

2 years ago
rating 5.0
I have done business with Connie and Northwest Storage for many years, and they are beyond amazing!! They go way above beyond to help out. The facility is safe, the hours and access are great, their website is easy to navigate. All the staff defiantly can empathize for folks that have to move and the stressors that go along with that, whether its a slow move into one of their units or an emergency, theyve always got your back. Thank you!!

Ashley Floyd

2 years ago
rating 5.0
The staff at this facility really go above and beyond. I was beyond impressed with the management team at Northwest. The auto pay option was awesome, and access hours never seemed to be a problem for me. If i ever need another storage unit I will be returning to Northwest. Service speaks volumes.

K MS

1 year ago
rating 5.0
Connie in the front office is great! Accommodating to our needs. Clean and orderly place.

Ryan Henry

1 year ago
rating 5.0
What an amazing team (Connie, Sarah & Meghan) that all go above and beyond to help you. Online payments were convenient. Competitive pricing. So refreshing to deal with a place this organized. Great people and communication. Highly recommend. Thank you.

Ron Ronald

1 year ago
rating 5.0
The people are wonderful to work with.

Wade Mezenen

1 year ago
rating 5.0
Nice facility total security nice people

Mepsie Mopar

8 months ago
rating 5.0
This is by far the best business I've ever worked with in Reno, NV. The staff is great and very friendly. They have consistently had excellent customer service over the years and I couldn't be more pleased with the way they treated me and my family. If you talk with them and hold up your end of the deal they will work with you as much as possible. I would highly recommend people to store here with them. 5/5 stars for every aspect of the company. -Eugene

Rick Munoz

2 months ago
rating 5.0
Very clean. Staff is terrific

Becky Burk

2 months ago
rating 5.0
We've stored here on 2 separate occasions. The staff are extraordinarily friendly and professional. The process or renting is smooth and the units are clean and in good repair. Kudos to a well-run business!

Tyler Dinslage

2 months ago
rating 5.0
I was in a pinch and needed a storage unit. I called Northwest Self Storage and Connie answered. She was very helpful and able to get me into a storage unit that same day. I would highly recommend.

James Lambert

3 years ago
rating 4.0
Clean grounds and good security @

Amy KF

1 year ago
rating 4.0
Very well managed by excellent competent staff, unlike Public Storage where they raise your rates continually, shady staff. Northwest has good pricing too.

Bradley Snider

1 year ago
rating 1.0
Terrible customer service, super rude had a terrible attitude.
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rating 4.5
12 Reviews
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Riki H.

6 months ago
rating 5.0
AMAZING customer service. I called soooooo many storage places around town desperate to find a good deal. Not only did I find that I found one of the BEST...

Whitney W.

1 year ago
rating 5.0
I cannot say enough positive things about this storage company. The woman who helped me over the phone was SO sweet, knowledgeable and helpful! I must have...

RJ B.

3 years ago
rating 5.0
Rents are reasonable, site is well managed and maintained, safe and secure with on-site presence and monitoring; what more does one need? The kindly folks...
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