• Save & Rent Now
      5' x 5' Unit Standard Drive Up Self Storage
      First Full Month Free

      WEB ONLY

      31
      Select
    • Save & Rent Now
      5' x 12' Unit Standard Drive Up Self Storage
      First Full Month Free

      WEB ONLY

      68
      Select

Send me the Daily Deal

Save & Rent Now

First Full Month Free

Keylock Storage

2200 W Appleway Ave, Coeur d'Alene, ID 83814

Office Hours
MON - SAT9am - 6pm SUNClosed
Gate Hours
DailyOpen 24h
Google Reviews
rating 4.7
Write a Review

Porsha Alderman

4 years ago
rating 5.0
Never had any issues with them. They've been great & have always followed through & answered any questions I've had. Definitely recommend them.

Alexis Seim

4 years ago
rating 5.0
Very friendly and helpful service at front with the girls! Paper work & move in was so easy and simple! Highly recommend Keylock storage

Roc Pilon

4 years ago
rating 5.0
Very friendly staff and clean facility! The services Keylock Storage provides up in coeur d'alene (for my family) is very similar to the same I receive in Meridian!

Evan Burgan

4 years ago
rating 5.0
It was very enjoyable! Great people! Good prices, fun, and knowledgeable!!

Erin Fairbank

4 years ago
rating 5.0
Very sweet ladies!! Always helpful and knowledgeable! A wonderful place to store your things!

Julie Williamson

3 years ago
rating 5.0
Great place!

Daniel Cortes

4 years ago
rating 5.0
Friendly neighborhood storage company

Amee Jones Branham

4 years ago
rating 5.0
Friendly, very professional, clean and 24 hour access to our belongings is great! Amee and RC

Christopher Kjos

4 years ago
rating 5.0
Quite helpful, fast and friendly

Bryant Wilson

3 years ago
rating 5.0
I need a storage facility for a few months, and I stumbled upon this one on Google. I decided to go check it out today and see how I felt. There are a few negative reviews on here, but I'm fairly confident that you can discredit most of them! I talked with Liz, who works up front, and she not only answered all of my questions, but also showed me a number of different-sized units. The place overall seems very secure and looks decently clean. Needless to say, I walked away today as a new tenant. I would suggest that if you are looking for a place to store some content, come check Keylock Storage out. Liz will definitely take care of you. I will leave two tips of advice to save you a bit of a headache as well: I would leave them a key to your unit (in case you lose yours), and also make sure that you authorize another person to have access to your unit. Especially if, like me, you are sharing it with a significant other. Make sure they are authorized to get in without you, if that's what you want! Should my experience change with Keylock Storage as time passes, I will leave a different review. Keep up the good work!

Lynne Jeffes

3 years ago
rating 5.0
Liz was terrific to work with and we've been keeping our RV there three years. Clean surroundings and great rates. I would recommend anyone to stay there.

Kim Ferguson

3 years ago
rating 5.0
Friendly, fast, service and secure facility.

Bob M.Jr.

3 years ago
rating 5.0
Excellent service. Great Location. Nice clean storage unit. Friendly & Fast.

MiMew151

3 years ago
rating 5.0
The woman working the front desk was absolutely amazing. We needed help moving a couch and she offered to let us use their personal truck. She was so helpful and understood what we needed in the unit. I would rent with them again and again.

Erin Peters

3 years ago
rating 5.0
The ladies were very helpful and friendly and I appreciate that they were able to get me set up so quickly.

Elyse Holland

3 years ago
rating 5.0
Ive only recently started using a storage unit from them but so far so great! Facility is very clean and well taken care of ,ease of use!! Love the 24/7 access very convenient!

Dan Maloney

3 years ago
rating 5.0
Sherri was great - very friendly and helpful, got us set up quickly.

Jeff Prendergast

3 years ago
rating 5.0
I run a business and keep my equipment in a storage unit at Keylock Storage, when the power went out during a storm i was not able to access my tools, however when i contacted management about the issue they not only got me in as soon as possible they also made it right by honoring my additional requests. I will continue using Keylock Storage for as long as i need a unit and would highly recommend them to anyone looking for a storage unit!

CK

3 years ago
rating 5.0
Oh man Sherri is so Very nice great to talk with , i never even used the storage, however feel that they did customer service the right way and would use in future. chris from salt lake city

Roc Pilon

3 years ago
rating 5.0
Very friendly staff and clean facility! The services Keylock Storage provides up in coeur d'alene (for my family) is very similar to the same I receive in Meridian!

Ashley Jensen

2 years ago
rating 5.0
Facility is clean and marisa h. Is a great front desk admin. She was kind and always going above and beyond to help me and others. Would recommend others to go here

Amy Ross

2 years ago
rating 5.0
I have been looking at different storage facilities in the area for near future use and I just want to give thanks to Marisa H. She was friendly and able to answer all of my questions. I will be using key lock and storage

Alice Starr

2 years ago
rating 5.0
I must say the people here at Keylock Storage have been so accommodating with all my issues. They have been right on top of everything for me. I could not ask for better service. I think they are far more than a 5 star rating .They exceed all my expectations. I give many Cudo's to Lisa & Aleena for going out of their way to Help in anyway possible.. BIG THANKS !!!!

Bob & Nancy Bush

2 years ago
rating 5.0
Aleena and Marisa were very friendly and helpful during our short period of storage. Our tow car was rear ended while driving into CDA which damaged the hitch on our motor home. Keylock Storage Appleway had one car size storage site available. We stored the car there until it could be transported back to San Diego. The storage unit was spotless. Best of all was working with Aleena and Marisa...they made a stressful situation for us much easier. Thank you Aleena and Marisa.

Cassie Poole

2 years ago
rating 5.0
Marisa was really helpful and was able to answer all my questions when I called.

Greg Turner

2 years ago
rating 5.0
Marisa and Aleena are always very pleasant to be around always make my wife and I feel welcome.

Gene Walters

2 years ago
rating 5.0
Thank you Marrissa for always being welcoming to my wife and I when we come in. We come to pay a bill for our son and leave with a coffee everytime.

Jessica S

2 years ago
rating 5.0
I came here to help a family member move-out today. The front desk gal was very nice. She gave us all water and offered us coffee. Suprisingly good service for a storage facility.

Ann Cronklen

1 year ago
rating 5.0
The office ladies Alena and Marrissa that my boyfriend and I have dealt with are always happy and full of spunk. I don't usually write reviews but I needed to let their bosses know that they're lucky to have such great employees.

Thomas doss

2 years ago
rating 5.0
Clean Facility Friendly Staff Secure with fencing and cameras you get your own personal gate code so they can track who is on the property good place

Jason Kelly

2 years ago
rating 5.0
Although I am not a customer of this place, I do deliver packages often to the dark haired lady in the office. She makes me crack up laughing every time. I reccommend going to see her. She will really brighten your day!

Lindsey Lamb

2 years ago
rating 5.0
I spoke with Marrissa this afternoon about the unit I am using at the facility. She went above and beyond to help me with my needs even if it meant extra work for her. I appreciate when you find someone that takes pride in there work and is willing to help. She is a great assat to your company. Thank you.

Shelli Schiedel

1 year ago
rating 5.0
What a great facility! It's clean and the staff really knows their stuff. If you need storage I would highly recommend using Keylock Storage

casey thomas

1 year ago
rating 5.0
Great customer service. I was able to get a storage locker the same day. I always rent with them cuz they are great

Dan Vikes

1 year ago
rating 5.0
Great customer service, both Marisa and Aleena are very knowledgeable and very helpful. Always a smile. Great location, easy access and very secure. Will recommend to anyone who needs storage!

Chelsea Johnson

1 year ago
rating 5.0
Fantastic facility! The office staff are friendly and welcoming. Would definitely reccomend this facility to anyone with storage needs!

JOHN Albert

1 year ago
rating 5.0
I went into Keylock on Saturday 3-2 to tour the facility and was met with a friendly face. She showed me a potential unit and was very informative. I ended up not needing a unit however, I felt that I needed to show compliments where they're needed. I give customer service an A+. Thank you for actually caring about my needs and not just trying to rush me out of the office. That is hard to find these days and it was notable.

Shannon Long

1 year ago
rating 5.0
Keylock is great and the front desk gal Marissa is amazing. I always leave smiling. I will always recommend Keylock CDA to anyone.

Ken W

1 year ago
rating 5.0
Online rental was a breeze and they had a really great deal for the month. Marisa in the office is pretty great, super friendly and helpful! She definitely made everything go a lot quicker and is very professional. I highly recommend keylock storage at this location just based on her excellent customer service!

jalen doss

1 year ago
rating 5.0
I would like to thank Mike and Marisa for always being polite, fast and effective when I come into the office. My mother stores her things with Keylock and we have never had an issue. We were late one month however, they waived the late fee since we signed up for auto-pay.

Diana Nottage

1 year ago
rating 5.0
Thank you Mike and Marisa for going out of your way to help me with storing my boat. You were both professional, courteous and I can see you love what you do! I would definitely recommend your facility!!

Roger Wright

1 year ago
rating 5.0
I have rented storage unit here and they are friendly and accomodating. Accessible 24 hrs. Yet safe place to store your valuables.

Blancas Favorites

1 year ago
rating 5.0
The staff was very friendly and knowledgeable. Answered all of my questions in a professional and courteous manner.

Diana K

1 year ago
rating 5.0
Top notch facility. Smooth check-in. People on staff were really great. I'd recommend Keylock without question. Happy tenant.

Brigette Davis

1 year ago
rating 5.0
Quick and painless check-in process. Clean units would recommend to anyone. Military discount very important to me, shows company cares.

Sam Sylvan

1 year ago
rating 5.0
Great service! This facility is clean and well kept! I also got a 10% military discount! Thank You Keylock Storage!

Tony Harmon

1 year ago
rating 5.0
Keylock is the only storage facility that has 24/7 access which is perfect for more needs! The ladies in the office were very friendly and informative!

CHARLES Conner

1 year ago
rating 5.0
Very convenient, clean and secure. Office staff was pleasant and so helpful. Definitely recommend.

Nathan Brown

3 years ago
rating 4.0
Prices are reasonable

Keith Keating

2 years ago
rating 4.0
Nice and clean,easily accessible,extremely helpful and knowledgeable staff.Marisa especially.

Christy Dion

3 years ago
rating 2.0
Have had storage units 2 different times. This last winter the staff did not clear the snow in front of the unit. Lucky for me, I had my stuff in raised pallets! There was a tear in the ceiling insulation, water dropping into boxes. When I told the office..she said there were several like that. Just waiting for the snow to melt! We got a unit at U-haul.

Shannon Dixon

3 years ago
rating 1.0
This place is terrible! The ladies in the office are very rude and unprofessional. I would highly recommend taking your stuff to a different storage facility. This location treats customers very poorly!

Lynsay Bryson

3 years ago
rating 1.0
Place is disgusting and no one there has a clue about what paperwork needs to be done and taken care of. Really poor organization

Mike Smith

1 year ago
rating 1.0
One of the worst places I have worked for. Keylock is owned by a company called Bitterroot Holdings out of Boise ID. They offer no benefits for employees and they dont care about tenants or employees. The appleway location has a huge rodent problem and most of the units have roof leaks. Tenant concerns get delayed due to lack of attention at the corporate office. They get tenants in and then after a few months raise the rent because they know most people wont move out. STAY AWAY FROM KEYLOCK STORAGE!!
See all Reviews
rating 2.5
7 Reviews
Write a Review

William K.

4 years ago
rating 5.0
Closed out my storage space a few months ago and received a credit for the rest of the month which I did receive, but I had autopay on from my bank and...

C C.

1 year ago
rating 1.0
I had a storage here for yrs. in fact, I had a storage unit before it was KeyLock. After Keylock took over I have many small issues with the company,...

Bj M.

1 year ago
rating 1.0
The roof leaks!! Do not rent here!!! It's $200 a month and all my stuff is ruined. The boxes are so wet and moldy I can't even move them out. They refused...
See all Reviews
  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Gated Entry
  • On-site Management
  • Online Bill Pay
  • RV, Car, Boat