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A-1 Self Storage

3260 S Bascom Ave, San Jose, CA 95124

Office Hours
MON - FRI9am - 6pm SAT, SUN9am - 5pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.8
Write a Review

Markus Hummel

1 month ago
rating 5.0
Louis and Kevin keep this storage facility in excellent shape. This facility is extremely clean and rodent-free. I have seen many different storage businesses and this is one of the BEST. I highly recommend.

Mike Park

1 month ago
rating 3.0
If you get a rental unit test the lock before you sign. I got a really badly aligned lock!

Elena Marazzo

1 month ago
rating 5.0
Great, safe, clean, organized and cool dudes

Michael Bronson

1 month ago
rating 3.0
The place is good for long term if need be, but make sure to secure your rental rates. I was there nine years and never received any kind of break, only rent that increased every other six months. Started at $99 a month, but the last three years paid over $200 a month. Its hard enough to live in the bay not to be reaped by storage, but the team on property are some of the best couple of guys ever. The property manager, Louis is awesome, always there to help for any questions.

Richard Alayra

1 month ago
rating 5.0
Process was very easy and they were very helpful with any questions. Facility is very neat and clean.

Greg Diprinzio

2 months ago
rating 4.0
Good, but expensive. 285.00 month for 10x10. Today, I'm free! Yippee!

buster martin

8 months ago
rating 3.0
Good place for all your storage needs

Zachary LaBare

10 months ago
rating 5.0
Clean facility and great staff.

Steve Bennett

1 year ago
rating 4.0
Clean storage facility. Staff is chearfull and helpfully. No problems at all. The only reason I don't give them 4 stars is there has been no need for them to be outstanding. Simply solid performance.

Cheri Monique Massaro

1 year ago
rating 5.0
Good people. They put up with my craziness very well. Very understanding! Luis and Kevin are good guy's! :)

Misty Singer

1 year ago
rating 5.0
This place is very clean, n Luis was very helpful with the entire process. Access hours are as late as 10pm. The doors to the unit is secured with your gate code. You must give 7days notice before you move out, and they do not prorate your bill if you pay for the next month. Other than that I'd recommend this place to anyone.

Dave Gilbert

1 year ago
rating 5.0
Great experience over the phone and then on-site, in person. Carlos and the staff were super-friendly and helpful. What a professional operation. And the whole facility is clean and secure. Also, great location!

Dina Vaz

1 year ago
rating 5.0
A great storage facility ran by professional, helpful guys. I'm hoping corporate office will step up their game with an updated AC system.

Tony Vasconi

1 year ago
rating 5.0
Great facility. Secure, clean, and safe. Great Management Team

Eric Hildebrand

1 year ago
rating 5.0
So far so good. I've had my unit for over a month now. I feel my items are safe and secure there even with the little lock they have. I like the keypad enter and exit system for the gate. The automatic monthly payment is great. No worrying about a late payment if you accidentally forget the day you rented the unit on. Friendly, helpful management. Excellent location too.

Allison Turner

2 years ago
rating 4.0
I was pretty satisfied storing my stuff here for almost a year. I was referred by my husband, who had stored stuff there as a bachelor. Security was good. When a friend of mine made a mistake about the codes, I got a prompt call from the staff to make sure everything was alright. My only complaint was early on when a building repair that happened during the major storms caused a smell. It was temporary, and the staff did a great job investigating and talking me through it. I only stopped using their services because I moved and no longer needed extra storage. I would refer friends to this storage facility over others.

John Rodriguez

2 years ago
rating 3.0
Is storage facility seemed very clean and spacious except for the RV's that park in the storage area's. I don't know if your aware of this problem but it seem's like a homeless encampment even during business hours. Also we just rented on the 3rd floor that doesn't seem to be temp controlled with A/C. Very HOT on a summer day!!!!

Joyce Cammisa

2 years ago
rating 5.0
I just cleared out my storage locker after using A-1 for several years. I always felt like I was treated with courtesy, respect, & fairness. I was also impressed that the place was well-maintained ~ always clean & well-lit. They are also efficient ~ I had their payments set up on auto-pay & wasn't able to stop payment in time on the last check, so they accidentally received one more payment than they should have. Instead of just cashing it (which I think many businesses would have done), they immediately contacted me & asked if I'd like to pick it up or have them shred it ~ very impressed!

Don Ganton

2 years ago
rating 5.0
We rented two storage spaces to store some stuff while we were looking for a new place. This was my first experience renting storage space. Everything was great from beginning to end. They took care of us when we signed up and when it came time to move out. Our spaces were clean, dry, and rodent free. Would definitely recommend this business.

Erik Knepp

2 years ago
rating 5.0
I have been with these guys for quite some time. They have always taken care of me and treated me like a valued customer. I find comfort knowing that my belongings and valuables are always in good hands. Louis and Terry rock!! Good vibes from both of you as well as the rest of the staff. Thank you for all of your excellent service.

Rob Demara

2 years ago
rating 5.0
I want say and comment on Louis and terry as showing outstanding customer service as well as going beyond there duty as a regular employees!! They should be promoted or paid more than what there getting as they have helped me and my wife out with great poise and with care making us feel at home and keeping us as long term customers

Tiia Murphy

2 years ago
rating 5.0
Most amazing customer experience! Facilities are really clean and safe. I would highly recommend for any storage needs.

Greg Dziak

2 years ago
rating 5.0
Excellent staff and facility!

Marc Lugo

2 years ago
rating 5.0
Loved this place. I recommend it to all my friends looking for storage. Louis, Terry, and LeAnna really took care of me and my items in storage. They did a great job of making us feel comfortable and that our stuff was safe.

Mayra Ramirez

2 years ago
rating 5.0
Louis was super nice and I would recommend A1 to everyone!!

Michael Janse

2 years ago
rating 5.0
Great staff and clean site. Much better security than competing storage facilities I've seen.

Danny Jessup

2 years ago
rating 5.0
Very friendly and helpful. They went out of their way to assist me and provide me with the best possible price.

Jennifer McNally

2 years ago
rating 5.0
Super clean and friendly and helpful staff. Easy to get in and out. Highly recommended!

Carol Zizich

2 years ago
rating 5.0
The staff goes above and beyond with great customer service! Grateful in my decision to use this facility. Keep up the goodwork!!

Patricia LeBaron

3 years ago
rating 5.0
Nice facility and very clean. Will store with them again.

Nola Williams

3 years ago
rating 5.0
very nice lady help me some boxes for my pictures and told me about storage rate and what will be the best one for me she was so nice and a great smile. ..leann thank you

Susan Cope

3 years ago
rating 5.0
Wonderful place. Nice and clean. Great staff, considerate, helpful in phone or in person. Would highly recommend!

RoadSport USA

3 years ago
rating 5.0
Terry gave me 5 star service! Our home has water damage so we needed to move out of our garage fast. Terry made the process fast and painless. She's such a nice person too. I would highly recommend A-1 Storage to anyone who wants a safe clean nice place to store their property.

Pati Steele

3 years ago
rating 5.0
Was a very pleasant experience.

Kerry Reeve

3 years ago
rating 5.0
Good people to deal.with vary helpful

Tracy Carr

3 years ago
rating 5.0
I've been renting here at A1 for 6 months..Louis was very helpful. It's a very nice and clean facility..I would highly recommend it.

carlos arrioja

3 years ago
rating 5.0
They treat you like family, I would'nt go to a different place to store my items .

Diana Martin

3 years ago
rating 5.0
Storage unit is very clean, representatives are friendly and helpful. Dollies are always in good order.

Amanda Anderson

3 years ago
rating 5.0
I have used this place over the last 15 years and Terry and Louis have always given the best customer service always. Very clean, friendly and easy access. They do not make it challenging to sign up or cancel. Best storage in town! Thank you

Robert Olocki

3 years ago
rating 5.0
Ooops. See what happens when your technology challenged. You accidently give a negative rating instead of an awesome one. This place is great. They are there for all your needs. Cleanliness is supurb, Emilia does a great job keeping thr pkace clean. The staff Terri, LeAnna, and Louis are fantastic. If you are considering moving your storage or need storage now or in the future, A-1 is the place to be. See you there.

Ricardo Wanka

3 years ago
rating 5.0
Louis, Terry and Leanna have been great to work with at A-1 storage. They are professional and have always been friendly and attentive to my needs. I would highly recommend this location for the excellent service I have received over the years.

Jadon Fulmer

3 years ago
rating 5.0
Great place. Very secure and friendly

Duane Handley

3 years ago
rating 5.0
The customer service ia amazing. Terry and Louis and Leanna know what their doing. Facility looks clean and well kept. Love being here. I have been renting here since 2003. I have been a happy long term customer. I Would recommend friends and clients who will need storage.

Betty Boops

3 years ago
rating 5.0
I rented from here several months ago and was a very happy customer. The facillity was clean Emilia does an excellent job. The office staff Terry, Louis, and Leanna always go above and beyond for their customers. I would use them again in the future should the need arise.

George Goodwin

3 years ago
rating 5.0
Louis and Leanne and Terry are very professional and extremely courteous. The lockers and grounds are always well maintained. This gives me a sure feeling that my belongings are very secure and safe . Because of them I rate A-1 a rating of 10 on a scale of 10.

Anita Torres

4 years ago
rating 5.0
My experience at A-1 Storage was great the facility was very clean and the workers were very helpful and im recommend my family and friend to go there if they ever need a storage
See all Reviews
rating 5.0
47 Reviews
Write a Review

e. s.

1 month ago
rating 5.0
It's been a while since I went to my storage unit and I had lost the key. When I went to the front desk with my bolt cutter. The staff kindly explained that...

Alexandra C.

4 months ago
rating 5.0
I really never thought I'd be leaving a review about customer service at a self storage facility. (Because how much contact do you really expect to have...

Teri A.

6 months ago
rating 5.0
I forgot to check Yelp before looking for a storage space. But I checked afterwards....fortunately it has five stars!! Whew!! Really great staff, they gave...
See all Reviews
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay