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A-1 Self Storage

2245 Hotel Cir S, San Diego, CA 92108

Office Hours
MON - FRI9am - 6pm SAT, SUN9am - 5pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.9
Write a Review

Wes Caldwell

6 days ago
rating 5.0
Excellent service, friendly, knowledgeable staff, and clean, well lit facility with easy access to the storage units make this the best self storage facility I have ever used.

Charles Murin

2 weeks ago
rating 5.0
Very kind and knowledgeable staff, clean and organized. Lots of space for unloading items and plenty of carts for moving things around. The space was perfect and suits my needs well. Perhaps a bit on the higher price end, but the quality is worth the extra money.

Joseph Awad

3 weeks ago
rating 4.0
I had called A1 to inquire about renting a storage unit and was accommodated appropriately over the phone. I initially wanted a certain size unit but was told they didn't have any on the ground floor available. I bumped up the size of the unit in order to get an available unit again, at ground level. When I arrived on site I was handling the paper work when I was given a card that had my unit number and location listed. I was a little surprised to see it was on the 5th floor. When I pointed it out, the gal there said she was sorry but they didn't have a unit for me at ground level. It had been a long day and I was a little frustrated to be told I was getting one thing on the phone and then something else on site. All in all, it was remedied by a reduction in the monthly rent which I believe was something they really needed to do to save face. The owner (I think) Darlene, called me the next day and offered the remedy and apologized for the mistake on there end. Also, a very wise move in my opinion. There is nothing wrong with admitting it when a mistake has been made and, nothing more irritating than when a mistake is made and followed by an absolute refusal to own it!

Christine L

3 weeks ago
rating 5.0
Kudos to the staff at A-1 Storage. They are so sweet and helpful. The units are super clean. Highly recommend

Abraham Manning

3 months ago
rating 5.0
This is a convenient location that is secure, clean and the staff is WONDERFUL!!!! Special mention to Darlene who has known my name from day one and always treats me with kindness.

Mike Jones

3 months ago
rating 5.0
Great Storage facility! Very friendly service and amazing facility!

Cheryll Cochrane

9 months ago
rating 5.0
Very clean facility! Friendly staff--very helpful. I will definitely come back here for storage needs.

Maureen Dayuta

11 months ago
rating 5.0
Quick and painless! Was able to secure my storage easily and ready to move my stuff in less than half hour of me coming in! Ray at the front desk was very friendly and courteous. He even waived the admin fee just because I waited a little bit before being helped since theres a customer before me. The facility is easily accessed, clean and well maintained. It may cost a bit more than other storage facilities, but you get what you pay for! Highly recommend!

Diana Sampson

11 months ago
rating 5.0
Darlene and Rana were absolutely amazing with customer service and patience while myself and my company had many back and forth communications with A-1 to secure a unit. Thank you!!! So refreshing!

Tyson Hoffman

1 year ago
rating 5.0
Darlene at A1 is the best! She was always so friendly in passing & would ask if there was anything she could do to help. The units/facilities were ALWAYS clean and the solid concrete building provided consistent cool temperatures. Highly recommend!

William Bourquin

1 year ago
rating 5.0
Great customer service and very caring staff! Its a very nice storage facility.

Michelle Shea

1 year ago
rating 5.0
The people at A-1 were very helpful and professional. I had a great experience working with them.

Cathy Crawford Miller

1 year ago
rating 5.0
I would give this ten stars if I could! I rented two storage units when my mom moved to assisted living. After she died my sister and I spent several weeks sorting out all her things. Darlene and Rana were helpful, efficient, respectful, nice, and always greeted us by name. The facility is clean, organized and secure. There are cheaper self storage places in town but this one is worth the rent many times over.

Deby Heramb

1 year ago
rating 5.0
Darleen and Rana are The BEST!!! Incredibly helpful and accommodating. We rent storage for several months each year and they go out of their way to get us the unit sizes and location that we need and make the rental process easy and smooth. They both have a smile of their face and the most helpful lovely attitude. Their service is top notch AND the facility is neat and clean inside and outside, and easily accessible. on the service road right off of the freeway.

Tina Kafka

1 year ago
rating 5.0
This is a friendly, helpful, and supportive operation. They do more than open their doors to your "stuff." I can not imagine going anywhere else for this service.

Jonathan Grizzle

1 year ago
rating 5.0
Excellent service! I highly recommend for those about to deploy.

Brenda Lee Flores

1 year ago
rating 5.0
The customer service was superb. I was in and out in a short time. They were very knowledgeable and courteous. The storage facility is well kept and clean. I would definitely recommend.

Trisha Ferrand

1 year ago
rating 3.0
Very friendly and helpful staff, But be sure to factor in a significant annual increase every year that you stay there.

Deby Heramb

1 year ago
rating 5.0
Darleen and Rana are The BEST!!! Incredibly helpful and accommodating. We rent storage for several months each year and they go out of their way to get us the unit sizes and location that we need and make the rental process easy and smooth. They both have a smile of their face and the most helpful lovely attitude. Their service is top notch AND the facility is neat and clean inside and outside, and easily accessible. on the service road right off of the freeway.

Julio Cesar

2 years ago
rating 5.0
Found this place online called the office. Talked to rana about finding the right size storage for me she was really. Helpful told me what she had available came to the office. Rana showed me the different size srorages she had for rent found the right one rented it overall I was really happy with the attention she gave me and answer all my questions and the building is clean easy to get around. And it is under surveillance 24 hours and even got renters insurance which makes me feel more confident would definitely recommend this place to my family and friends and to all people who are looking for place to stored. Your things thanks A-1 self storage from the owners to management to employee's you guys make a great team.

Wike Chalmers

2 years ago
rating 5.0
Very nice personnel and the facility is clean well managed and prices are good. A bit more than others but keep in mind the location is convenient and easy access from main freeway.

Erin Hogeboom

2 years ago
rating 5.0
Our experience with A-1 Self Storage, located on Hotel Circle South, San Diego could not have been better! The people working there are absolutely amazing, and so helpful and pleasant, and the facility is immaculate! We were moving across country and needed a place to store our things for a few months. They made the process very easy! And yes, you can fit an 18-wheeler into this parking lot! When it came time for us to move our things out, they were not pushy or trying to up-sell us, they were so kind and easy to work with. We will undoubtedly need storage again in the future, and we will go back here and recommend it to all of our friends!!

Barbara Ziegler

2 years ago
rating 5.0
We were there for 27 months. The place was always clean and the staff very helpful at all times. If I ever need to store things again, hope not, I would certainly use the same place. Also I would recommend it to others who have storage needs.

Mandy Benham

2 years ago
rating 5.0
A1 at Hotel Circle is very clean and easy to access. There are plenty of hand carts and flats to move your things in or out of the units. They are well located as well. The staff are awesome, especially Darlene!

Jeffrey Jenkins, DVM, Dipl. ABVP Avian

2 years ago
rating 5.0
This is the Five Star version of self storage. Convenient location, spotless clean, air conditioned. The staff is great, friendly and helpful.

Warigia Njogu

2 years ago
rating 5.0
Great and friendly staff and service. Always helpful and Darlene is very welcoming, making this storage facility my go to storage when I am in transition or when I just need to store extra stuff for a while. Its very convenient, clean and the lighting and temperature is perfect. The staff are outstanding. The best and if I could give 10 stars I would.

A Google User

2 years ago
rating 5.0
Great and friendly staff and service. Always helpful and Darlene is very welcoming, making this storage facility my go to storage when I am in transition or when I just need to store extra stuff for a while. Its very convenient, clean and the lighting and temperature is perfect. The staff are outstanding.

David Potts

2 years ago
rating 5.0
They are the best. What a great group of people work there. Darlene is always willing to help you with your storage needs. I would highly recommend this location.

Gabriela Lawson

2 years ago
rating 5.0
Friendly staff, easy process, nice clean facility. Highly recommend.

James Cardwell

2 years ago
rating 5.0
Outstanding service! Very positive.

Kathy Dawson

2 years ago
rating 5.0
Best storage ever, been a customer for years, Darlene and staff are great, always pleasant and helpful, facility is super clean

Jacquelyn Kelly

2 years ago
rating 5.0
Awesome facility, quiet and clean. Amazing service. Leo was great from beginning to end! Thank you guys for making our move a little easier.

John Schneider

2 years ago
rating 5.0
I had such a positive experience the first time at this location that I'm using them again. Their people and their facility are top notch. I highly recommend this place to anyone needing storage space in San Diego.

La' Tisma Brown

2 years ago
rating 5.0
I have had a storage unit at this location for a year and some change now. The facility is always clean, the staff is extremely friendly, and Mrs. Darlene is AWESOME!!! There honestly would be days I would forget to call & make my payment so before I get hit with LATE FEE charges, the staff always made sure to call me & remind me of my payment. I have yet to have any issues with A-1 Self Storage. & I will be renting again in the future. I would highly recommend this LOCATION to anyone looking to store their property!

Julie Halliday

2 years ago
rating 5.0
Darlene, and more recently, Leo, have provided some of the finest customer service that I've ever received, anywhere! I used A1 Storage on Hotel Circle for several years and was always greeted with a smile and an attitude that let me know they were there to help, whether it was letting me leave the exterior door open while coming and going or occasionally letting me use their private dumpster. I wholeheartedly recommend this facility!

Jamie Caltagirone

2 years ago
rating 5.0
Just cleared out my storage unit and thought I should let people know that this place is awesome!! This is the best storage experience I have ever had. Darlene and Leo and all the staff are so helpful, professional, and overall just lovely people who really care for their customers. The property is always clean and secure. If you are looking for a quality storage company with fantastic service....You cannot go wrong! Thanks again guys!

Jaime E

2 years ago
rating 5.0
I just cannot say enough good things about A-1 and their staff, especially the always incredibly friendly and helpful Darlene! I have been a client at A-1 as a pharmaceutical rep for 26 months and have received nothing but the best customer service! This is also the best storage facility in San Diego because of the central location, cleanliness, safety, and long hours of operation! Do yourself a favor and do not look any further- you will be happy you chose A-1!

Lisa E

3 years ago
rating 5.0
A-1 Self Storage in SD is a top notch facility! Our son goes to SDSU and needed to store his belongings over the summer. They had boxes to purchase which made things convenient for him...1 stop shopping! They also have online bill paying which made it convenient for Mom & Dad! When we brought him back to school we went with him to get his items and found the facility to he squeaky clean, climate controlled and very safe. The staff was very friendly and professional. In fact, when I went to turn in the lock & keys they advised those were for us to keep and reuse next time so we wouldnt be recharged for those items again. I would recommend A-1 to anyone needing this service. They have perfected it!

Kristen Murray

3 years ago
rating 5.0
Excellent customer service. Clean, well-lit facility. Easy access from freeway.

Ryan Raimo

3 years ago
rating 5.0
Decent prices, always clean and easy to load/unload.

L. La

3 years ago
rating 5.0
I have stored my household stuff at the Hotel Circle San Diego Br for over 3 yrs now and, I am confident to say that the Customer Service I get from them is exceptionally satisfying. Although I have inter-acted with both, Ms Darlene and Ms Alexis, I can say that both of them are exceptionally good and very knowledgeable but, I have more inter-action with Ms Darlene. She is one of the best "show window" of your company - from answering the phone to dealing in person. Her phone etiquette is very professional and inviting. There was not one question that she wasn't able to answer right away. She displayed a very caring attitude when I was having a problem about consolidating the 2 units I've been renting. She was able to figure out very quickly the solution to my problem. Darlene, you are a problem solver and I thank you very much for that. Thank you Ms Darlene and Ms Alexis. You, both, are wonderful people to do business with.

Grant Weaver

3 years ago
rating 5.0
I decided to take a look into storing here after seeing the great reviews on Google. Immediately upon entering I was greeted warmly and was immediately put at ease with the professionalism and helpfulness. This place has a great location, friendly staff, and overall just made the process simple, and helpful - which is great for when you already have the stress of moving things. I've only had less than a month's experience so far, and I'll update my review with my longer experience. So far excellent! Highly recommend. Would store here over others simply due to the staff.

Michael Neumann

3 years ago
rating 5.0
I like this place. It's clean, easy to access, and the staff is super friendly. Plus, they play great music in the storage area, in case you wanted to have a dance party by yourself.

Darlene Kasmer

3 years ago
rating 5.0
Darlene and Alexis the employees at our site in Mission Valley were fantastic, the facility was very clean and served our needs 100% . Only issue was that I used ONE day of a month to store my belongings and had to pay for a whole month rental. I would think that A 1 storage could have PRO RATED me for one extra day to accommodate me. This is all I will remember from our rental experience. TOO BAD word of mouth is the best advertising for a facility. Mark

Tracy Paye

3 years ago
rating 5.0
I've rented a lot of storage units over the years and this one is by far the best. Darlene in the front office is super friendly, helpful and fast. The facilities are clean, super secure, centrally located and easy to access. I love how they have music playing through the whole building. If I ever need a storage unit again I will definitely be coming back here.

Shaun McCoy

3 years ago
rating 5.0
I called based on friends experience and found this to be one of the easiest, most accommodating service when making such a reservation.

Betty Reyes

4 years ago
rating 5.0
I have used a lot of storage facilities across the country, but never had I had one where the staff treat you with such professionalism and courtesy. The staff, in particular Darlene always has a welcome smile and Maira is always ready to help. Darlene has been training quite a few new employees, and each have learned from the best on how to retain and keep customers. They know how to help each customer in knowing that their property is safe, clean and secure. The facilities is clean and well maintained and always has a hot pot of coffee and cold water, and great A/C in the office to welcome the weary. I would highly recommend this facility in particular to anyone who is looking to place their possessions in a space where they would know it is an extension of their own home. Darlene is a great treasure in how she works with people, and knows how to make everyone know that there is always a reason to smile and someone always there to welcome its customers, that she treats like part of the A1 Self Storage family.

T Lan

4 years ago
rating 5.0
Convenient location and friendly staff. Easy experience. Thank you

Roderick Guinto

4 years ago
rating 5.0
If you need storage in the San Diego area, this is the place. Very clean. Easy access and parking. Super staff and....free coffee!

Joe Santos

5 years ago
rating 5.0
Very helpful employees (Darlene and Francisco) and very professional. They we're very informative of the service provided. Always have an upbeat attitude and answered all our questions. The building is clean and very accessible. I would highly recommend this storage company.
See all Reviews
rating 4.5
131 Reviews
Write a Review

Heather K.

2 days ago
rating 5.0
Moving can be very stressful, for most it is stressful, but the 2 ladies at this A-1 self storage location, went above and beyond to help us! Customer...

Amie M.

2 weeks ago
rating 5.0
Wonderful storage facility! Clean, easy to access and the staff is incredibly helpful. Would highly recommend.

Carlos C.

1 month ago
rating 5.0
Awesome service! Will definitely be staying here and recommending to friends and family spoke to Genesis and she was so helpful and friendly. Very pleased...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay